RoadVitals

2020 Entegra Vision

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 10, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 29, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Entegra Vision, most frequently naming the brakes and engine categories. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V667000

ENGINE

Oct 29, 2020
1,058 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
The risk: Excessive surface temperatures can increase the risk of injury to the occupants.
The remedy: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Jayco, Inc.Manufacturer number 9903527View on NHTSA.gov
20V337000

VISIBILITY:GLASS, SIDE/REAR

Jun 9, 2020
449 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Jayco, Inc.Manufacturer number 9901508View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 10, 2022

CABIN "DOGHOUSE" ENGINE COVER WAS NOT PROPERLY INSULATED AGAINST HEAT AND NOISE FROM THE ENGINE. THIS COACH (SERIAL NUMBER 2L1AU8065) SHOULD HAVE BEEN COVERED UNDER JAYCO SAFETY RECALL NO. 9903527, NHTSA RECALL #20V-667, BUT FOR SOME REASON WAS NOT INCLUDED. THIS PRESENTS AN IMMEDIATE THREAT TO US THE OWNERS AS ARE COMMITTED TO AN EXTENDED TRIP WITH THIS VEHICLE WHICH WE JUST RECENTLY PURCHASED, BEING UNAWARE OF THIS PROBLEM. THE HEAT AND THE NOISE ARE TREMENDOUS AND WERE NOT NOTICED UNTIL WE WERE DRIVING THE VEHICLE HOME FROM THE DEALER ON INTERSTATE 5.

NHTSA ID
11483841
Incident
Aug 15, 2022
Brakes
Filed Mar 29, 2021

MASTER CYLINDER INSPECTION / FILL CAP NOT ACCESSIBLE. COACH BODY IS SITTING ON TOP OF MASTER CYLINDER AND CAP CANNOT BE TURNED OR REMOVED. THIS IS MANUFACTURED THIS WAY

NHTSA ID
11405398
Incident
Mar 25, 2021
Mileage
9,345 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 21-016

SERVICE BRAKES

Difficulty Filling the Master Brake Cylinder Reservoir.

SRP 20-031

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR

Instructions to install generator plenum when reported generator is overheating.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Vision by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024230—
2023020—
2022220—
2021230—
2020Viewing220—
2019230—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.