RoadVitals

2017 Roadtrek RS Adventurous

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 15, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 13, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Roadtrek RS Adventurous, most frequently naming the seat belts category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V450000

SEATS

Jun 13, 2019
1,701 units potentially affected
The defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
The risk: In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.
The remedy: Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge. Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.
Erwin Hymer Group North America, Inc.Manufacturer number 2019-01View on NHTSA.gov
18V528000

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Aug 13, 2018
33 units potentially affected
The defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2017-2018 Roadtrek RS Adventurous XL, E-trek XL, RS Adventurous, and E-trek motorhomes equipped with a driver's side second row captain seat option. The diesel fuel tank may have been damaged while installing the second row seat pedestal.
The risk: A damaged fuel tank may leak fuel, increasing the risk of a fire.
The remedy: Erwin Hymer will notify owners, and Mercedes dealers will inspect the diesel fuel tank, replacing it as necessary, free of charge. The recall began September 11, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0010.
Erwin Hymer Group North America, Inc.Manufacturer number 2018-0010View on NHTSA.gov
18V001000

EQUIPMENT

Jan 2, 2018
5,185 units potentially affected
The defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
The risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The remedy: Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
Erwin Hymer Group North America, Inc.Manufacturer number 17E062000View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Jan 15, 2020

I RECEIVED A SAFETY INFORMATION NOTICE (NHTSA 19V450 / TRANSPORT CANADA 2019-309) STATING THE TWO REAR SEAT SEATBELTS ARE NOT PROPERLY FUNCTIONAL. THE RESOLUTION IS TO HAVE THE DEALER ADHERE A STICKER TO THE SEATBELT SAYING THE SEATS SHOULD NOT BE USED WHILE THE VEHICLE IS IN MOTION. MY SIMPLE QUESTION IS HOW CAN A SAFETY NOTICE AND RECALL SOLUTION BE THE MAKE HALF OF THE SEATING IN THE VEHICLE NON-FUNCTIONAL - AS OPPOSED TO FIXING THE SEATBELT ISSUE.

NHTSA ID
11299637
Incident
Jan 6, 2020

Compare model years

Complaint and recall counts across every year of this model

Roadtrek RS Adventurous by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018030—
2017Viewing130—
2016020—
2015020—
2014030—
2013020—
2012010—
2008110—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.