2004 Saab 9-3

ODI HAS RECEIVED EIGHT COMPLAINTS OF FRONT SEAT BELT RETRACTORS BREAKING ON MODEL YEAR 2004 SAAB 9-3 VEHICLES.A COMMON FAILURE SCENARIO INVOLVES THE DRIVER HEARING A NOISE AND THE BELT SUDDENLY LOSING TENSION.A NON-FUNCTIONING SEAT BELT INCREASES THE RISK AND SEVERITY OF INJURY IN THE EVENT OF A CRASH. GENERAL MOTORS INITIATED A RECALL IN MAY 2004 (04V226) TO REPLACE BOTH FRONT SEAT BELTS BECAUSE OF A SIMILAR PROBLEM IN 25,355 MODEL YEAR 2003 AND 5,980 MODEL YEAR 2004 SAAB 9-3 SEDANS.THE RETRACTORS CONTAINED AN AUTOMATIC TENSIONING SYSTEM (ATS), A DESIGN FEATURE AND MECHANISM TO ENHANCE OCCUPANT COMFORT BY REDUCING SHOULDER BELT PRESSURE.INVESTIGATION FOUND THAT THE CABLE IN THE ATS MECHANISM WAS DAMAGED DURING THE SUPPLIER'S MANUFACTURING PROCESS.THE FAILURES OCCURRED WHEN THE CABLE BROKE. RECALL 04V226 DID NOT COVER MODEL YEAR 2004 9-3 SEDANS MANUFACTURED AFTER SEPTEMBER 30, 2004, AND BEFORE MAY 10, 2004, WHICH INCORPORATED MODIFIED ATS MANUFACTURING PROCESSES.THE CURRENT INVESTIGATION FINDS THAT THE ATS ON THE DRIVERS' SEATS ON THE POST-RECALL POPULATION IS FAILING PREMATURELY.THIS IS A DIFFERENT PROBLEM THAN THE MANUFACTURING DEFECT THAT LED TO THE ORIGINAL RECALL.GENERAL MOTORS NOW WILL RECALL THE BALANCE OF 2004 SAAB 9-3 SEDAN DRIVER SEATS WITH THE ATS FEATURE.NOT ALL 2004 9-3 SEAT BELT RETRACTORS ARE SUBJECT TO RECALL.THE RETRACTORS ON 9-3 SEDAN PASSENGER SEATS, DUE TO THEIR LESS FREQUENT USE THAN DRIVERS' SEATS, DO NOT HAVE THE SAME RISK OF PREMATURE FAILURE AS THOSE ON THE DRIVERS' SEATS.SAAB WILL REPLACE THE PASSENGER SIDE RETRACTORS FOR 10 YEARS FROM NEW VEHICLE DATE OF SALE UNDER A SPECIAL COVERAGE PROGRAM.MODEL YEAR 2004 9-3 CONVERTIBLES HAVE A DIFFERENT SEAT/SEAT BELT DESIGN AND CONSTRUCTION.SAAB 9-3 VEHICLES MANUFACTURED ON AND AFTER MAY 10, 2004, DO NOT HAVE THE ATS FEATURE AND THEREFORE ARE NOT SUBJECT TO THIS PROBLEM.

To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.

ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.

Retractor won't pull driver side seat belt back in

NHTSA ID

11602156

Incident

May 10, 2024

Constant random recurrence of error codes P2122 and P2138 (either together or on their own) which results in the car switching to low power mode, with very low acceleration which makes it very dangerous to merge into traffic, pull out of stops, red lights, etc. Technically supposed to require changing the throttle pedal sensor, but changing it does not solve the issue, which is electrical. This is a known issue for GM cars.

NHTSA ID

11467557

Incident

Jun 4, 2022

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******

NHTSA ID

11458819

Incident

Mar 29, 2021

Mileage

119,000 mi

CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.

NHTSA ID

11321112

Incident

Apr 14, 2020

Mileage

110,000 mi

I RECIEVED A LETTER RECALL 15027 DATED DECEMBER 2018. I HAD TO HAVE MY SEATBELT REPAIRED IN JUNE 2016. THE COST OF THE REPAIR WAS $401 AND WAS REPAIRED BY BICKLERS REPAIR. I AM REQUESTING REEMBURSEMENT FOR THE REPAIR IN 2016. IT IS STILL NOT FUNCTIONING CORRECTLY SO I CURRENTLY HAVE IT IN FOR REPAIRS AT RIMROCK PONTIAC IN BILLINGS.

NHTSA ID

11165716

Incident

Jun 13, 2016

TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WEST AMARILLO (7300 I-40 FRONTAGE RD, WEST AMARILLO, TX 79106, 806-553-5673) AND WAS INFORMED THAT THE REPAIRS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.

NHTSA ID

11121019

Incident

Aug 1, 2018

Mileage

164,000 mi

TAKATA RECALL - GM DEALERS ADVISE MY CAR NOT AFFECTED BUT ON RECALL WEBSITES MY 2004 SAAB 9-3 AERO IS SHOWN TO HAVE A TAKATA AIR BAG.

NHTSA ID

11081728

Incident

Jul 15, 2017

Mileage

95,000 mi

AIR BAG MALFUNCTION LIGHT

NHTSA ID

11079992

Incident

Jan 12, 2018

Mileage

180,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.