RoadVitals

2011 Saab 9-3

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Jun 1, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 3, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 30 NHTSA owner-reported complaints for the 2011 Saab 9-3, most frequently naming the airbags, seat belts and brakes categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 155 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags2578.1%
  • Seat belts39.4%
  • Brakes13.1%
  • Engine13.1%
  • Powertrain (other)13.1%
  • Suspension13.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Feb 3, 2016
113,716 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2006-2011 Saab 9-3 vehicles manufactured May 31, 2002, to February 15, 2011, 2006-2009 Saab 9-5 vehicles manufactured June 7, 2005, to May 28, 2009, and 2008-2009 Saturn Astra vehicles manufactured April 11, 2007, to July 24, 2008. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: GM will notify owners, and dealers will replace the driver's frontal air bag inflator on Saab 9-3 and 9-5 vehicles and will replace the driver's frontal airbag module on Saturn Astra vehicles, free of charge. The recall began on March 1, 2017. Owners may contact Saab customer service at 1-800-955-9007 or Saturn customer service at 1-800-553-6000. GM's number for this recall is 28810.
General Motors LLCManufacturer number 28810 and 28811View on NHTSA.gov

SEAT BELTS:FRONT:RETRACTOR

Jun 12, 2014
28,789 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2004-2011 Saab 9-3 Convertible vehicles manufactured July 30, 2003, to February 15, 2011. In the affected vehicles, the driver's side front seat belt retractor may break, causing the seat belt webbing not to retract.
The risk: In the event of a crash, a seat belt that has not retracted may not properly restrain the seat occupant, increasing their risk of injury.
The remedy: GM will notify owners, and dealers will replace the driver's seat belt retractor, free of charge. The recall began on October 6, 2015. Owners may contact Saab customer service at 1-800-955-9007. GM's number for this recall is 14222. Note: Special Coverage 10086 will replace the passenger side seat belt retractor if it fails, free of charge, for the life of the vehicle.
General Motors LLCManufacturer number 14222, 15027View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Feb 28, 2011
4,887 units potentially affected
The defect: TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
The risk: A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.
The remedy: TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
TI GROUP AUTOMOTIVE SYSTEMS, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Jun 1, 2021

driver side seat belt not retracting, there is a recall but does not include this vin number.

NHTSA ID
11419150
Incident
May 29, 2021
Airbags
Filed Aug 31, 2020
Crash reported

DRIVERS SIDE AIRBAG SPONTANEOUSLY DEPLOYED WHILE IN MOTION ON A CITY STREET GOING IN A FORWARD, STRAIGHT MOTION.

NHTSA ID
11352234
Incident
Aug 30, 2020
Mileage
90,000 mi
Airbags
Filed Jun 1, 2020

TL* THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG SENSOR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

NHTSA ID
11326728
Incident
May 15, 2020
Mileage
103,000 mi
Engine
Filed Nov 15, 2018

TL* THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT DETECTED A STRONG ODOR OF COOLANT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS LEAKING COOLANT AND SCREWS WERE MISSING THAT CONNECTED THE TRANSMISSION TO THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID
11151821
Incident
Nov 4, 2018
Mileage
120,000 mi
Suspension
Filed Feb 22, 2018

PUMP ON REAR XWD FAILURE

NHTSA ID
11074242
Incident
Jan 22, 2018
Airbags
Filed Jun 29, 2017

LETTER IS RESPONSE TO THE RECALL OF A DEFECTIVE AIR BAG; SEEKING HELP FOR THIS DILEMNA NHTSA CAMPAIGN ID NUMBER 16V063. *LD THE CONSUMER STATED THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/29/2017 *JS

NHTSA ID
11002290
Incident
Jun 1, 2017
Airbags
Filed Jun 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-955-9007. THE CONTACT ASKED THE MANUFACTURER TO HAVE THE DEALER NEARBY REPAIR THE AIR BAGS. THE MANUFACTURER REFERRED THE CONTACT TO DEALER THAT WAS 60 MILES AWAY FROM THE CONTACT'S RESIDENCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11000230
Incident
May 11, 2016
Airbags
Filed Jun 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DORSHAL AUTOMOTIVE WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INITIALLY INFORMED THE CONTACT THAT THE PART WAS BEING SENT; HOWEVER, THE CONTACT STILL WAS NOT ABLE TO GET THE RECALL REMEDIED DUE TO THE LACK OF PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/17*LJ *CN

NHTSA ID
10992890
Incident
May 11, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

New Vehicle Monitoring Programs Section in IVH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saab 9-3 by model year
YearComplaintsRecallsInvestigationsIssue Index
2012000
2011Viewing304153.4
2010304149.5
2009433148.1
20081843253.4
20071553354.2
20061793457.3
2005953254.5
20042076357.6
20032125461.1
2002374150.8
2001594255.1
2000502157.3
1999643158.6
1998000
1997000
1996000
1995000
1994100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.