RoadVitals

2002 Spartan Metrostar

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Oct 3, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Spartan Metrostar. 6 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 3, 2018
923 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2001-2019 Spartan MetroStar and Gladiator emergency vehicles. The mounting fasteners for the Emergency Medical Service (EMS) cabinets may not be the correct size, allowing the cabinets to break free from their mountings in the event of a crash.
The risk: If the EMS cabinets become loose during a crash, the cabinets may become projectiles, increasing the risk of injury.
The remedy: Spartan will notify owners, and dealers will replace the incorrect size fasteners with the correct fasteners, free of charge. The recall began November 30, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18030.
Spartan Motors USAManufacturer number 18030View on NHTSA.gov

SERVICE BRAKES, AIR; SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

May 29, 2018
309 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2001-2018 Spartan Gladiator, Diamond, MetroStar, and Advantage emergency response vehicles. The affected vehicles may not be equipped with a pressure protection valve installed between the air reservoir and the lubrication control module. If the air line were to become disconnected between the lubrication control module and the air reservoir, a loss of air to the air brake system could occur. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk: A loss of air to the air brake system could increase the risk of a crash.
The remedy: Spartan will notify owners, and dealers will inspect the vehicles and install a pressure protection valve, as necessary, free of charge. The recall began on June 26, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18017.
Spartan Motors USAManufacturer number 18017View on NHTSA.gov

SEAT BELTS

Dec 6, 2013
3 units potentially affected
The defect: Spartan Motors Chassis, Inc. (Spartan Chassis) is recalling certain model year 2002 MetroStar, 2009 Gladiator, and 2013 Gladiator emergency response vehicles equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
The risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
The remedy: Spartan Chassis will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall is expected to begin in January 2014. Owners may contact Spartan at 1-517-543-6400. Spartan Chassis' number for this recall is 13026.
Spartan Motors, Inc.Manufacturer number 13026View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB20-210-001

WHEELS

This service bulletin provides instructions for replacing galvanized nuts identified as not meeting proper clamp load.

4S7-B9X7H-07

EQUIPMENT; STRUCTURE

This service bulletin provides instructions on how to remedy or replace cab lock down mounting structures.

4S7-V5Z6R-07

EQUIPMENT; STRUCTURE; SUSPENSION

This service bulletin provides instructions on installing spacers to resolve "cab clunking."

4S7-H4R7D-12

ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER

This service bulletin addresses a condition in the condenser fans in the air conditioning system may become inoperative.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Spartan Metrostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022000
2021000
2020060
20190150
20180140
20171130
20160110
20150190
20140210
20130210
20120150
20110160
20100200
20090150
20081120
2007070
2006060
2005050
2004040
2003030
2002Viewing060
2001040
2000010
1999040
1998040
1997050
1996040
1995040
1994040
1993040
1992030
1991030

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.