RoadVitals

2020 Spartan Metrostar

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Apr 8, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Spartan Metrostar. 6 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

PARKING BRAKE

Apr 8, 2020
9 units potentially affected
The defect: Marion Body Works Inc. (Marion Body Works) is recalling certain 2019-2020 Spartan Gladiator and MetroStar Emergency Response chassis vehicles modified by Marion Body Works. The park brake control line may loosen and possibly come out the fitting while the vehicle is in motion.
The risk: If the air line comes out of the fitting while the vehicle is in motion, the park brake can inadvertently be applied and the vehicle could suddenly decelerate, increasing the risk of a crash.
The remedy: Marion Body Works dealers will inspect and properly tighten the park brake control line, free of charge. All of the vehicles will be repaired before being delivered to customers, free of charge. Owners may contact Marion Body Works customer service at 1-715-754-5261.
Marion Body Works Inc.View on NHTSA.gov

PARKING BRAKE

Mar 20, 2020
4 units potentially affected
The defect: SVI Trucks is recalling certain 2019-2020 Spartan Fire Gladiator and MetroStar Emergency Response vehicles modified by SVI Trucks. The park brake control line may loosen and possibly come out the fitting while the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk: If the air line comes out of the fitting while the vehicle is in motion, the park brake can inadvertently be applied and the vehicle could suddenly decelerate, increasing the risk of a crash.
The remedy: SVI dealers will inspect and properly tighten the park brake control line, free of charge. All of the vehicles will be repaired before being delivered to customers, free of charge. Owners may contact SVI dealers customer service at 1-888-784-1112. SVI Truck's number for this recall is 20V138.
SVI TrucksManufacturer number 20V138View on NHTSA.gov

PARKING BRAKE:CONVENTIONAL:AIR

Mar 10, 2020
86 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2019-2020 Fire Gladiator and MetroStar Emergency vehicles. The park brake control line may loosen and separate, possibly causing the park brake to be unintentionally applied.
The risk: If the park brake is applied while the vehicle is in motion, the vehicle may suddenly decelerate and experience a loss of control, increasing the risk of a crash.
The remedy: Spartan will notify owners, and dealers will inspect and tighten the fitting control line, as necessary, free of charge. The recall began March 26, 2020. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 20005.
Spartan Fire, LLCManufacturer number 20-05View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB23-540-001

INTERIOR LIGHTING

This service bulletin is about certain vehicles equipped with 92 inch or longer roof mounted light bars that could experience fracture of the light bar mounting brackets, as well as provides instructions to replace the light bar bracket with improved bracket design.

TSB23-260-001

STEERING

This service bulletin is about the power steering fluid level sensor could exhibit leaks where sensor seals against power steering reservoir and provides instructions on replacing current power steering level sensor with improved sensor design.

CSB22-250-001A

STRUCTURE; SUSPENSION

This service bulletin is about front suspension could experience a loss of dampening due to lower shock eye position and provides instructions to replace the lower shock mount and bolt. Revision to the previous bulletin released.

TSB21250003

ELECTRICAL SYSTEM; EQUIPMENT

This service bulletin provides instructions to replace with new height control valves for front IFS height control valves that may fail.

TSB20-210-001

WHEELS

This service bulletin provides instructions for replacing galvanized nuts identified as not meeting proper clamp load.

TSB20-560-001

ELECTRICAL SYSTEM

This service bulletin provides instructions for resolving a potential "blank" fuel reading on the LMC panel.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Spartan Metrostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022000
2021000
2020Viewing060
20190150
20180140
20171130
20160110
20150190
20140210
20130210
20120150
20110160
20100200
20090150
20081120
2007070
2006060
2005050
2004040
2003030
2002060
2001040
2000010
1999040
1998040
1997050
1996040
1995040
1994040
1993040
1992030
1991030

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.