RoadVitals

2017 Spartan Metrostar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 29, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
13
Latest Nov 19, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Spartan Metrostar, most frequently naming the airbags and seat belts categories. 13 safety recalls have been issued covering this model year; and 20 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Seat belts150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

13 campaigns cover this model year

View all 13

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V828000

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Nov 19, 2019
94 units potentially affected
The defect: Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.
The risk: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
The remedy: Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works customer service at 1-715-754-5261 or Spartan customer service at 1-800-543-5008.
Marion Body Works Inc.Manufacturer number 19V-674View on NHTSA.gov
19V674000

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Sep 23, 2019
1,746 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
The remedy: Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19017.
Spartan Motors USAManufacturer number 19017View on NHTSA.gov
19V523000

STEERING:HYDRAULIC POWER ASSIST SYSTEM; SUSPENSION:FRONT

Jul 12, 2019
234 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk: A loss of power steering assist increases the risk of a crash.
The remedy: Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
Spartan Motors USAManufacturer number 19015View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsSeat belts
Filed Jul 29, 2021

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

NHTSA ID
11427039
Incident
Feb 13, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB23-540-001

INTERIOR LIGHTING

This service bulletin is about certain vehicles equipped with 92 inch or longer roof mounted light bars that could experience fracture of the light bar mounting brackets, as well as provides instructions to replace the light bar bracket with improved bracket design.

TSB23-260-001

STEERING

This service bulletin is about the power steering fluid level sensor could exhibit leaks where sensor seals against power steering reservoir and provides instructions on replacing current power steering level sensor with improved sensor design.

CSB22-250-001A

STRUCTURE; SUSPENSION

This service bulletin is about front suspension could experience a loss of dampening due to lower shock eye position and provides instructions to replace the lower shock mount and bolt. Revision to the previous bulletin released.

TSB21250003

ELECTRICAL SYSTEM; EQUIPMENT

This service bulletin provides instructions to replace with new height control valves for front IFS height control valves that may fail.

TSB20-210-001

WHEELS

This service bulletin provides instructions for replacing galvanized nuts identified as not meeting proper clamp load.

TSB19-330-003

POWER TRAIN

This service bulletin provides a solution if the pump shift valve exhausts system air pressure when pilot pressure is reduced.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Spartan Metrostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2022000—
2021000—
2020060—
20190150—
20180140—
2017Viewing1130—
20160110—
20150190—
20140210—
20130210—
20120150—
20110160—
20100200—
20090150—
20081120—
2007070—
2006060—
2005050—
2004040—
2003030—
2002060—
2001040—
2000010—
1999040—
1998040—
1997050—
1996040—
1995040—
1994040—
1993040—
1992030—
1991030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.