RoadVitals

2008 Sprinter 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest May 15, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 6, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2008 Sprinter 3500, most frequently naming the tires & wheels, body & structure and other / unspecified categories. 1 safety recall has been issued covering this model year; and 69 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels457.1%
  • Body & structure228.6%
  • Other / unspecified114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V387000

EQUIPMENT ADAPTIVE/MOBILITY

Aug 6, 2008
465 units potentially affected
The defect: DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
The risk: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
The remedy: DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
DAIMLER BUSES NORTH CAROLINAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed May 15, 2018

TL* THE CONTACT OWNS A 2008 35000 SPRINTER VAN EQUIPPED WITH KUMHO ROAD VENTURE A/T TIRES SIZED LT215/85R16 (N/A), DOT H20PYD4A. THE CONTACT STATED THAT THE WHILE DRIVING AT VARIOUS SPEEDS THE REAR PASSENGER SIDE TIRES HAD BLOWN ON TWO SEPARATE OCCASIONS AND A THIRD TIRE HAD EXPERIENCED BUBBLING AND SEPARATION OF THE INNER SIDE WALL. THE MANUFACTURER AND LOCAL DEALER DISCOUNT TIRES IN TRAVERSE CITY, MI WAS NOTIFIED OF THE FAILURES.

NHTSA ID
11093983
Incident
May 1, 2015
Body & structure
Filed Feb 7, 2012

THE DODGE SPRINTER AMBULANCE, ROAD RESCUE CONVERSION, THE CABINET/SHELF FELL OFF OF THE WALL BARELY MISSING THE PARAMEDIC ONBOARD. *TR

NHTSA ID
10446957
Incident
Jan 20, 2010
Body & structureOther / unspecified
Filed Feb 7, 2012

THE ROAD RESCUE SPRINTER AMBULANCE CONVERSION HAS HAD ISSUES WITH THEIR CONVERSIONS. WE HAVE HAD NUMEROUS REPAIRS MADE TO TWO (2) OF OUR SPRINTER AMBULANCES AND ROAD RESCUE HAS FAILED TO REPAIR AND SOLVE THE ISSUES. THE STRUCTURAL ISSUES PROVIDE A RISK TO OUR EMT'S AND PATIENTS AS WELL. *TR

NHTSA ID
10446953
Incident
Feb 6, 2012
Tires & wheels
Filed Jun 9, 2011

KUHMO TIRE ROAD VENTURE AT 215 85R16 TREAD SEPARATED FROM CASING CAUSING MINOR DAMAGE TO MY 09 MONACO COVINA MOTOR HOME. THESE TIRES CAME AS ORIGINAL EQUIPMENT ON THE MONACO. THIS IS THE FOURTH OF SEVEN OF THESE TIRES THAT HAS FAILED IN THIS FASHION. THE TIRES HAVE BEEN INSPECTED, ROTATED, AND MAINTAINED AT APPROPRIATE AIR PRESSURE. I CONTACTED KUHMO AND THEY AGREED TO REPLACE THE TWO TIRES THAT THREW OFF RUBBER ON MY LAST TRIP WITH THE MONACO. I JUST COMPLETED ANOTHER TRIP (THE FIRST SINCE REPLACING THE TWO ORIGINAL DEFECTIVE TIRES) AND HAD TWO MORE GO BAD WITHIN A DAY OF EACH OTHER. THE MONACO HAS LESS THAN 30,000 MILES ON IT. IT WAS NOT OVERLOADED NOR ARE THERE ANY MECHANICAL DEFICIENCIES. BOTH TIRES WERE ON THE REAR OUTSIDE OF DUALS. BOTH APPEARED TO HAVE BLISTERED PRIOR TO TREAD SEPARATION. IN THE PREVIOUS INCIDENTS, ONE FRONT AND ONE REAR INSIDE DUAL SEPARATED. BOTH HELD AIR ALLOWING TRANSPORTATION TO A TIRE SHOP FOR REPLACEMENT. THERE MUST BE A SYSTEMIC PROBLEM WITH THESE TIRES. PLEASE INVESTIGATE AND RECALL IF APPROPRIATE. *TR

NHTSA ID
10405737
Incident
Jun 7, 2011
Mileage
27,614 mi
Tires & wheels
Filed Aug 12, 2010

TL*THE CONTACT OWNS A 2010 FLEETWOOD QUEST RV BUILT ON A 2008 DODGE SPRINTER CHASSIS WITH DUAL REAR WHEELS. THE VEHICLE WAS EQUIPPED WITH KUMHO ROAD VENTURE TIRES, SIZE 15/85R/16. THE CONTACT OBSERVED THAT THE FRONT PASSENGER TIRE, REAR INNER DRIVER SIDE AND REAR PASSENGER SIDE TIRES SIDEWALL EXHIBITED TREAD SEPARATION. THE TIRES WERE REPLACED ALONG WITH THREE OTHER DEFECTIVE TIRES EQUIPPED ON THE VEHICLE. THE CONTACT FILED A COMPLAINT REGARDING THE OTHER TIRES ON AUGUST 12, 2010. THE CONTACT STATED THAT THE TIRES AIR PRESSURE HAD BEEN PROPERLY MAINTAINED. THE MANUFACTURER WAS NOTIFIED WHICH PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. THE DOT NUMBER WAS H20FYD4A1607. UPDATED 11/12/10 *CN UPDATED 11/26/10*JB

NHTSA ID
10349068
Incident
Jul 26, 2010
Mileage
28,000 mi
Tires & wheels
Filed Aug 12, 2010

TL*THE CONTACT OWNS A 2010 FLEETWOOD QUEST RV BUILT ON A 2008 DODGE SPRINTER CHASSIS WITH REAR DUAL WHEELS. THE VEHICLE WAS EQUIPPED WITH KUMHO ROAD VENTURE TIRES, TIRE SIZE 15/85R/16. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR OUTER PASSENGER TIRE EXPLODED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE TIRE WAS REPLACED WITH THE EMERGENCY SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO FACILITY WHERE THE TIRE WAS REPLACED. IN ADDITION, THE REAR OUTER DRIVER SIDE AND FRONT DRIVER SIDE TIRES SIDEWALL EXHIBITED TREAD SEPARATION WHICH WAS REPLACED WITH NEW TIRES AT THE SAME TIME AS THE OTHER DEFECTIVE TIRE. THE CONTACT STATED THE TIRES AIR PRESSURE HAD BEEN PROPERLY MAINTAINED. THE MANUFACTURER WAS NOTIFIED WHICH PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. THE DOT NUMBER WAS H20FYD4A. THE CONTACT WAS IN THE PROCESS OF FILING ANOTHER COMPLAINT ON THE OTHER THREE TIRES WHICH HAD A DIFFERENT DOT NUMBER. UPDATED 11/12/10 *CN UPDATED 11/26/10

NHTSA ID
10348941
Incident
Jul 26, 2010
Mileage
28,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

LI09.40-N-070781

ENGINE

Check engine light on and fault codes P3005A9, P3005FF, P30074B in CDI Control Unit

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Sprinter 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2011010—
2010300—
2009000—
2008Viewing610—
2007120—
2006214049.6
2005142037.7
2004210—
2003220—
2002000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.