Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Sep 26, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 207 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2000 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
Brakes
Filed Sep 26, 2007
EXPERIENCED POOR BRAKE PERFORMANCE INCLUDING INCREASED STOPPING DISTANCE, VIBRATION, AND STEERING WHEEL SHIMMY. INSPECTION OF RIGHT FRONT DISC BRAKES SHOWED INSIDE BRAKE PAD WORN UNEVENLY. BRAKE CALIPER IS TWO-PISTON SYSTEM AND UNEVEN WEAR WAS DUE TO ONE CYLINDER NOT WORKING. SITUATION REPEATED APPROX. EIGHT MONTHS LATER ON LEFT SIDE AND NOW RIGHT SIDE SHOWS REPEAT OF SAME PROBLEM. REPAIR REQUIRED REPLACEMENT OF ENTIRE CALIPER ASSEMBLY. *TR
NHTSA ID
10204210
Incident
Aug 15, 2006
Mileage
100,000 mi
AirbagsBrakes
Filed Feb 23, 2006
Crash reported1 injury reported1 death reported
1. EMERGENCY BRAKING FROM 50+ MPH ON A FREEWAY BECAUSE THE DRIVER IN FRONT, IN THEIR OWN WORDS, "JUST STOPPED"! 2. 2000 OUTBACK FAILED TO SLOW. HIT REAR OF THE LEXUS SUV. "TORPEDOED" UNDER THE SUV UP TO 1/2 THE HOOD LENGTH. NO AIR BAG DEPLOYMENT (AGAIN!) 3. CAR IS TOTALED! THIS IS THE 2ND MAJOR ACCIDENT DUE TO THE FAILURE OF THE BRAKING SYSTEM. SUBARU OF AMERICA DENIES ANY PRODUCT DEFECT. *NM
NHTSA ID
10151058
Incident
Aug 24, 2005
Mileage
87,000 mi
Brakes
Filed Mar 14, 2005
THE BRAKE LIGHT/TAIL LIGHT ASSEMBLY ON OUR SUBARU OUTBACK WAGON FILLS WITH WATER EVERY TIME IT RAINS. IT IS A CLAMSHELL DESIGN SPANNING THE ENTIRE REAR HATCH OF THE VEHICLE AND INCLUDES THE BRAKE LIGHTS, TURN SIGNALS AND REVERSE (BACKUP) LIGHTS. IT APPEARS THAT THE HEAT IN FLORIDA HAS AFFECTED THE SEAM OF THE TAILLIGHT ASSEMBLY, CAUSING IT TO FAIL PREMATURELY, SO THAT RAIN WATER FILLS UP IN THE TAILIGHT ASSEMBLY EVERY TIME IT RAINS, WHERE A SHORT CIRCUIT IS INEVITABLE. YOU CAN ACTUALLY SEE WATER INSIDE THE REVERSE LIGHTS PORTION OF THE TAILLIGHT ASSEMBLY, AS THE LENS IS CLEAR. THIS IS A BIG LIFE SAFETY HAZARD. I CONTACTED SUBARU MOTORS OF AMERICA'S CUSTOMER SERVICE AND 1) THEY DENY THAT THEY HAVE ANY KNOWLEDGE OF THIS PROBLEM HAVING EVER HAPPENED TO ANY SUBARU OWNER, AND 2) THEY ARE DENYING MY REQUEST FOR FINANCIAL ASSISTANCE WITH THE REPAIR (VEHICLE IS OUT OF WARRANTY). HOWEVER, THE DEALER'S REPAIR TECHNICIAN ACKNOWLEDGED THAT THIS PROBLEM IS COMMON IN FLORIDA - HE HAS REPAIRED THE SAME PROBLEM SEVERAL TIMES. I EXPRESSED CONCERN TO SUBARU AMERICA ABOUT LIABILITY FROM THIS SAFETY HAZARD, BUT THE CUSTOMER SERVICE AGENT DID NOT EVEN WANT TO TALK ABOUT IT. THIS PROBLEM COULD CAUSE PREMATURE FAILURE OF THE BRAKE LIGHTS WHICH COULD RESULT IN FATALITIES. I WOULD SUGGEST THAT A MANDATORY RECALL BE PERSUED SINCE SUBARU DOES NOT WANT TO ADMIT THERE IS A PROBLEM WITH THIS DESIGN. I CLEARLY SEE THIS AS BOTH A DESIGN FLAW AND A SAFETY HAZARD.*AK
NHTSA ID
10114050
Incident
Feb 28, 2005
Brakes
Filed Jan 20, 2004
Crash reported
I OWN A 2000 SUBARU OUTBACK WAGON. WHILE DRIVING APPROXIMATELY 20MPH I ATTEMPTED TO MAKE A ROUTINE STOP IN TRAFFIC. THE CAR WOULD NOT SLOW DOWN, SO I DEPRESSED THE BRAKE TO THE FLOOR. THE ANTILOCK BRAKES SEEMED TO ENGAGE (I COULD FEEL THE STUTTERING) BUT THE CAR DID NOT SLOW QUICKLY ENOUGH AT ALL. NOTABLY THE TEMPERATURE WAS ABOUT 8DEGREES FAHRENHEIT WITHOUT WINDCHILL. I HAVE SINCE DISCOVERED THAT SUBARU HAS RECALLED OLDER (1999) AND LATER (2002) MODELS FOR THIS EXACT SITUATION (HYDROLIC MASTER CYLINDER BRAKE FAILURE AT LOW TEMPERATURES). I PLAN TO CONTACT SUBARU TO FIND OUT WHAT THEIR POSITION IS ON THIS. I DO NOT FEEL THE CONSUMER SHOULD BE HELD RESPONSIBLE FOR A KNOWN DESIGN FLAW.*AK
NHTSA ID
10054527
Incident
Jan 15, 2004
Mileage
63,600 mi
Brakes
Filed Mar 14, 2002
CONSUMER HAS PROBLEM WITH BRAKES. DEALERSHIP IS AWARE OF PROBLEM. VEHICLE IS PULLING TO RIGHT. *AK
NHTSA ID
8005724
Incident
Feb 1, 2002
AirbagsBrakes
Filed Aug 30, 2001
Crash reported1 injury reported
BRAKE PEDAL GOES 1/2 WAY DOWN BEFORE BRAKES ENGAGE AT ALL. PEDAL CAN BE PUSHED TO FLOOR WITHOUT MUCH EFFORT BY MY 120LB WIFE. ABS DID NOT ENGAGE. NEITHER AIRBAG DEPLOYED - IMPACT SPEED WAS 30 TO 35 MPH. DEALER INSISTS BRAKES ARE OK. 2001 MODEL HAS 13 INCH DISCS AND IT STOPS GREAT! (OUR RENTAL IS A 2001 OUTBACK WAGON). WE LOVE THE CAR, IT JUST WORRIES US THAT IT DOESN'T STOPPROPERLY AND THE AIRBAGS DON'T GO OFF - APPARENTLY THE 'COMPUTER' DEEMED IT "UNECESSARY" ALTHOUGH IT WAS A HEAD-ON, SMACK IN THE MIDDLE OF THE FRONT, COLLISION!*AK
NHTSA ID
751423
Incident
Jun 13, 2001
Brakes
Filed Jan 26, 2001
THE CONSUMER BELIEVES THE DESIGN OF THE BRAKING SYSTEM ALLOWS FOR EXCESSIVE AMOUNT OF BRAKE PEDAL TRAVEL AND FORCE TO ACTIVATE THE BRAKES IN NORMAL USE COMPARED TO OTHER VEHICLES, THE DEALERSHIP STATED THAT THIS WAS NORMAL OPERATIONAL AND WITHIN THE MANUFACTURERS SPECIFICATION. *MJS
NHTSA ID
559212
Brakes
Filed Dec 23, 2000
Crash reported
BRAKES ARE VERY SOFT OR MUSHY AND ARE SLOW TO RESPOND. THEY DO NOT EFFECTIVELY ENGAGE UNTIL THE PEDAL IS DEPRESSED VERY CLOSE TO THE FLOOR, THUS REQUIRING AN INORDINATE AMOUNT OF TIME AND DISTANCE TO STOP. THE INADEQUACY OF PERFORMACE CONTRIBUTED SUBSTANTIALLY, IN MY JUDGMENT, TO THE ACCIDENT IN WHICH I WAS INVOLVED BECAUSE THE BRAKES SIMPLY FAILED TO START SLOWING THE CAR DOWN UNTIL THE PEDAL WAS ALMOST COMPLETELY DEPRESSED TO THE FLOOR. I HAVE JUST REPORTED IT IN WRITING TO THE DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE. I ADVISED MY INSURANCE AGENT AND THE CARRIER OF MY CONCERNS REGARDING THE BRAKES' PERFORMANCE IMMEDIATELY UPON MY REPORT OF THE ACCIDENT ON THE DAY IN WHICH IT OCCURRED.*AK
NHTSA ID
738191
Incident
Dec 4, 2000
Brakes
Filed May 5, 2000
WHEN DRIVING AND APPLYING BRAKES PEDAL IS SOFT, AND THERE IS EXCESSIVE FREE PLAY. *AK
NHTSA ID
861519
Incident
Feb 2, 2000
Brakes
Filed Jan 7, 2000
Crash reported
WHEN THE BRAKE PEDAL IS DEPRESSED ON THIS VEHICLE, THE PEDAL TRAVEL IS SO LONG AND SPONGY THAT WHEN THE PEDAL IS FULLY DEPRESSED IT IS BELOW THE LEVEL OF THE GAS PEDAL. THE INCIDENT I AM REPORTING OCCURRED WHEN I HAD TO MAKE AN EMERGANCY STOP. MY FOOT (BEING A WIDE SHOE SIZE) ENDED UP NOT ONLY IN CONTACT WITH THE BRAKE PEDAL BUT ALSO THE ACCELERATOR PEDAL. CONSEQUENTLY, I WAS UNABLE TO STOP THE VEHICLE AND STRUCK A ROAD SIGN. I CONTACTED SUBARU AND MY DEALER AND THEIR RESPONSE WAS THAT ALL OF THE CARS THEY MANUFACTURE HAVE THE SAME BRAKE FEEL AND PEDAL TRAVEL. JUST BECAUSE ALL OF THE VEHICLES ARE LIKE THIS DOSEN'T MAKE IT RIGHT. THE CAR IS FINE UNDER NORMAL DRIVING CONDITIONS BECAUSE YOU HAVE TIME TO THINK ABOUT WHERE YOUR FEET ARE, BUT IN AN EMERGENCY SITUATION IT CAN BE DEADLY. *AK
NHTSA ID
717047
Incident
Dec 5, 1999
Brakes
Filed Nov 26, 1999
EXPERENICING BRAKE PROBLEM WHEN APPLYING BRAKES.TOO MUCH FORCE IS NEEDED TO GET VEHICLE TO STOP PROPERLY. DEALER /MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING CAN BE DONE. *AK
NHTSA ID
853388
Incident
Oct 29, 1999
Brakes
Filed Oct 29, 1999
BRAKE PEDAL NEEDS ADJUSTMENT. YH
NHTSA ID
549363
Brakes
Filed Sep 2, 1999
UNDER NORMAL BRAKING WHEN APPLYING FORCE TO THE BRAKE PEDAL, THERE IS TOO MUCH PLAY IN THE PEDAL, STOPPING ABLILTY NOT ACCURATE. BRAKE PEDAL MOVES EXCESSIVLEY, MORE THAN THE OWNER MANUEL STATES. CONSUMER HAS CONTACTED THE DEALER, DEALER WAS UNABLE TO DETERMINE THE CAUSE. CONSUMER HAS ADJUSTED THE BRAKE PEDAL. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ID
846559
Incident
Aug 15, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own