Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2000 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.
STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN CAR WOULD NOT GO FORWARD BECAUSE THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE FORWARD GEARS. EVIDENTLY THIS IS A COMMON PROBLEM WITH A KNOWN DEFECT AND EXPENSIVE REPAIR. *TR
I WAS DRIVING ALONG, AROUND 50 MPH. I HIT A BUMP IN THE ROAD, AND THERE WAS A LOUD BANG. THE VEHICLE JERKED AND SWERVED, AS IT WAS SNOWING... I ALMOST LOST CONTROL. THE REAR SUB-FRAME WAS RUSTED OUT AND HAD BROKEN, ALLOWING THE REAR DIFFERENTIAL TO BREAK FREE AND SMASH UP INTO THE FUEL TANK AND CAUSE SEVERE JERKING. I HAD DONE A LITTLE READING, SUBARU HAD A RECALL ON THIS VEHICLE FOR INFERIOR METAL ON THE REAR SUB-FRAME. THIS VEHICLE WAS IN FOR THE RECALL IN 2003. WHERE THEY DEEMED IT NOT BAD ENOUGH TO REPLACE THE SUB-FRAME, BUT CLEAN IT AND SPRAY IT WITH ANTI CORROSION SUBSTANCE. AS IT NOW STANDS, THE CAR IS NOT DRIVABLE, AND THE RECALL FIX WAS CLEARLY NOT A PROPER SOLUTION. I CALLED SUBARU, AND THEY TOLD ME THAT SINCE IT HAD BEEN IN FOR A RECALL IN 2003, THERE WAS NOTHING MORE ON THERE END THAT THEY WOULD DO. I AM A LONG TIME SUBARU FAN, AND I REALLY JUST WOULD LIKE THEM TO HONOR THEIR MISTAKE, AND FIX THE VEHICLE PROPERLY. OR PURCHASE IT BACK FROM ME, AND I WILL GLADLY PURCHASE ANOTHER SUBARU. I HAVE PHOTOS OF THE SUB-FRAME WHERE IT HAS CLEARLY RUSTED AND BROKE FREE. IT IS VERY CLEAR THAT THE METAL IS INFERIOR, CONSIDERING EVERYTHING ELSE ON THE UNDERSIDE OF THE VEHICLE IS IN FUNCTIONAL AND SERVICEABLE CONDITION. THANKS YOU. *TR
THE TPS HAS BEEN REPLACED TWICE, ALL LEADS FROM THE WIRING HARNESS HAVE BEEN GROUND AND LUBRICATED, BUT THE TRANSMISSION SHIFT SHOCK REMAINS. THE MANUFACTURER'S TECHNICAL DEPARTMENT, HAVING MADE THE FORMER GUESSES ON THE TPS REPLACEMENT AND LEADS, SUGGESTS REPLACING THE ECM AND TCM TO SEE IF THAT CORRECTS THE PROBLEM. THE SEVERE SHIFT SHOCK IS THE MOST CURRENT PROBLEM WITH THIS EGREGIOUSLY DEFECTIVE VEHICLE IN WHICH ALL MAJOR PARTS HAVE BEEN REPLACED SINCE PURCHASING IT NEW, THE REPAIR COST SO FAR EQUIVALENT TO THE PURCHASE PRICE. THERE IS 126,000 MILES ON THE ODOMETER AND THIS VEHICLE HAS HAD ONLY ONE OWNER WHO HAS ALWAYS DRIVEN IT WITH THE UTMOST CARE. THE VEHICLE IN ITS CURRENT STATE SINCE JULY 2010 IS DANGEROUS TO DRIVE - WITHOUT FOLLOWING AN OBVIOUS PATTERN, THE AT DASHBOARD LIGHT FLASHES AND WITHIN SECONDS THERE IS SEVERE SHIFT SHOCK, ON HIGHWAYS AT 65MPH AND IN CONGESTED TRAFFIC AT 10MPH. THE ENGINE HAS TO BE TURNED OFF IMMEDIATELY SO THAT THE COMPUTER COMPONENTS CAN HOPEFULLY RESET, WHICH RESETTING DOES NOT ALWAYS HAPPEN. IF THE ENGINE IS NOT SWITCHED OFF, THE SEVERE SHIFT SHOCK CONTINUES. HAVING THIS HAPPEN AT ANY SPEED IS SO DANGEROUS, AND TRYING TO PULL OFF TO THE SIDE OF THE HIGHWAY IS EVEN MORE DANGEROUS. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET FROM SUBARU OWNERS, BUT SUBARU CORPORATE OFFICE DENIES ALL RESPONSIBILITY, SIMPLY STATING THAT THE VEHICLES SHOULD BE TAKEN TO DEALERSHIPS. THE DEALERSHIPS ARE UNABLE TO FIX THE PROBLEM AS THE DEFECT IS INHERENT IN THE MANUFACTURE OF THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. WHILE SHIFTING FROM PARK INTO DRIVE, THE VEHICLE TAKES 15-20 SECONDS FOR THE GEARS TO SHIFT. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT HAS NOT ISSUED A SAFETY RECALL. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 30,000.
PASSENGER SIDE SUN ROOF DRAIN PLUGS UP, SECOND TIME THIS HAS HAPPENED. BACKED UP WATER DRAINS INTO INSIDE REAR CARGO AREA. MY VEHICLE CAME EQUIPPED WITH THE LARGE ALL WEATHER RUBBER MAT IN THE CARGO AREA. SINCE THE AREA WHERE THE WATER POURS OUT IS NEAR THE RIGHT REAR OF THE CAR THE MOST OF THE WATER ENDS UP ON THE CARPET UNDER THE MAT AND IT IS NOT ALWAYS NOTICEABLE. ORIGINAL CONTRACTOR THAT FIXES LEAKS FOR DEALER SAID THE FIX SHOULD TAKE CARE OF PROBLEM, DID NOT. THIS CONTRACTOR, DIFFERENT FROM THE FIRST CONTRACTOR, SAID BASICALLY THERE WAS NOTHING I COULD DO TO PREVENT DRAINS FROM PLUGGING UP. WAS NOT DRIVING THIS TIME, WASHED CAR AND SAW WATER ON RUBBER MAT WHILE CLEANING INSIDE OF CAR. THE FIRST TIME I WAS DRIVING, IN REAR VIEW MIRROR I SAW WATER COMING FROM HEADLINER AREA, VERY DISTRACTING. ALSO, WORRY ABOUT POSSIBLE DAMAGE TO HEADLINER AND FUTURE BODY STRUCTURAL INTEGRITY DUE TO WATER LEAKING INTO ROOF AREA. IF DRAINS CONTINUE TO PLUG UP HEADLINER COULD POSSIBLE BECOME WEAK AND FAIL. IF THIS WERE TO HAPPEN WHILE DRIVING THIS COULD POTENTIALLY CAUSE THE DRIVER TO HAVE AN ACCIDENT. NOT SURE OF ACTUAL DATE THIS WAS ADDRESSED WITH DEALER BELIEVE IT WAS ADDRESSED WHEN I TOOK CARE IN TO HAVE CV JOINT REPAIRED. DEALER DID NOT REPORT WORKER TO SUBARU. *JB
DRIVER SIDE FRONT CV JOINT BOOT TORE FOR NO APPARENT REASON, 62,289 MILES. NEIGHBOR WHO IS A FORMER SUBARU MECHANIC SAID SHOULD NOT HAPPEN UNLESS I RAN OVER SOMETHING AND PUNCTURED BOOT, I DID NOT. SUBARU WOULD NOT REPLACE UNDER WARRANTY OUT OF WARRANTY AT 36K. A POSSIBLE FIRE HAZARD DUE TO CV GREASE LEAKING ONTO EXHAUST SYSTEM AS WELL AS A POTENTIAL MECHANICAL FAILURE IF PROBLEM IS NOT CAUGHT IN TIME. *JB
PASSENGER SIDE FRONT CV JOINT BOOT TORE FOR NO APPARENT REASON, 39,744 MILES. VERY LOW MILEAGE FOR A BOOT TO TEAR FOR NO REASON, NEIGHBOR WHO IS A FORMER SUBARU MECHANIC SAID SHOULD NOT HAPPEN UNLESS I RAN OVER SOMETHING AND PUNCTURED BOOT, I DID NOT. SUBARU DEALER REPLACED UNDER WARRANTY THOUGH PART WAS OUT OF WARRANTY. A POSSIBLE FIRE HAZARD DUE TO CV GREASE LEAKING ONTO EXHAUST SYSTEM AS WELL AS A POTENTIAL MECHANICAL FAILURE IF PROBLEM IS NOT CAUGHT IN TIME. *JB
PURCHASED CAR WITH 78K ON IT. PRIOR IT DRIVING FROM COLORADO TO WISCONSIN, HAD IT LOOKED OVER. REPLACED LEAKING WATER PUMP, TIMING BELT, AND LEAKING FWD DRIVE SHAFT SEAL. WITHIN A WEEK OF GETTING TO WISCONSIN, RADIATOR AND DRIVER SIDE HEAD GASKET FOUND TO BE LEAKING. HEAD GASKETS ARE BIG ON SUBARU WEB SIGHTS. SOA RECOMMENDS A "CONDITIONER" TO PUT IN THE RADIATOR, BUT IT WAS NOT AVAILABLE YET. PARTS GUY SAID PROBLEM WAS THAT OWNERS ARE NOT ALLOWING CAR TO WARM UP IN COLD ENVIRONMENTS. *JB
AUTOMOBILE PERFORMANCE/MAINTENANCE. *NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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