RoadVitals

2000 Subaru Outback Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
207
Latest Jan 10, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Subaru Outback, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

38
reports

From owner reports, verbatim

IN COLD WEATHER (USUALLY 25 F AND BELOW) THERE IS A STRONG FUEL SMELL. WORSE THE COLDER IT GETS. I AM WORRIED FOR MY BABY'S HEALTH AND ALSO WORRIED I WAS INHALING THIS LEAKING FUEL THROUGHOUT MY PREGNANCY. IT IS OBVIOUSLY NOT SOMETHING THAT SHOULD BE HAPPENING AND IS UNHEALTHY. I REPORTED THIS TO A MECHANIC SHOP AND THEY REBUILT THE ENGINE BECAUSE OF OTHER ISSUES. THEY SAID THIS REBUILDING WOULD FIX THE FUEL LEAK/SMELL ALSO. IT LESSENED IT, BUT IT IS STILL THERE EVERY TIME IT IS COLD OUT. IT DISSIPATES AFTER DRIVING IT FOR A WHILE. I HAVE COME TO UNDERSTAND THIS IS A WIDESPREAD ISSUE AND THERE REALLY SHOULD BE A RECALL. *TR

NHTSA ID 10678184 · filed Jan 22, 2015

CYLINDER HEAD GASKETS REPLACED AT 81,098 MILES. DUE TO THE LOW MILEAGE, THE VEHICLE WAS NOT UNDER WARRANTY BECAUSE 8 YEARS HAD PASSED (8 YEARS OR 100,000), WHICHEVER COMES FIRST. AUGUST 2014 VEHICLE WOULD TAKE SEVERAL SECONDS TO ENGAGE INTO DRIVE FROM REVERSE. EVENTUALLY, THE PROBLEM BECAME WORSE AND I WAS AFRAID THAT IT COULD CAUSE AN ACCIDENT BECAUSE IT WAS TAKING TOO LONG TO ENGAGE INTO DRIVE. I TOOK THE CAR TO AAMCO WHO INSTALLED A REBUILT TRANSMISSION AT 83,695 MILES. THESE PROBLEM HAVE BEEN REPORTED BY SUBARU OWNERS, BUT I HAVE YET TO SEE A RECALL. SO, IN THE LAST TWO YEARS, I HAVE SPENT $5,055 IN CAR REPAIRS. I'M RETIRED SO I CAN'T AFFORD TO BUY A NEWER VEHICLE. ALTHOUGH THIS CAR HANDLES WELL IN SNOW AND RAIN, DUE TO THE EXPENSIVE REPAIRS I HAVE HAD TO MAKE AND SUBARU CORPORATION'S LACK OF ACKNOWLEDGEMENT OF THESE ISSUES, I DOUBT THAT I WILL EVER PURCHASE A SUBARU AGAIN. *TR

NHTSA ID 10641450 · filed Oct 4, 2014
All 38 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

32
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. WHEN THE CONTACT STARTS THE VEHICLE AND ATTEMPTS TO CHANGE GEARS, THE VEHICLE JERKS VERY STRONGLY. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. THE TRANSMISSION FLUID WAS CHANGED, BUT THE FAILURE PERSISTED. THE DEALER RECOMMENDED THAT THE TRANSMISSION BE REBUILT. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 93,000. UPDATED 4/23/09 *CN UPDATED 04/27/09*JB

NHTSA ID 10260473 · filed Mar 2, 2009

2000 SUBARU OUTBACK, TRANSMISSION SLIPS UNTIL WARMED UP. STARTED AT 60,000 MILES AND GETTING WORSE. WEB RESEARCH INDICATES A COMMON FAILURE OF PISTON SEALS AND A KNOWN PROBLEM AS SUBARU HAS REDESIGNED. WHAT ABOUT US PAST CUSTOMERS? *TR

NHTSA ID 10225943 · filed Apr 28, 2008
All 32 reports naming transmission

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

30
reports

From owner reports, verbatim

DT: THE CALLER USED SPARE TIRE AND THE SIDEWALL BLEW OUT. TIRE HAD 110 MILES ON IT AT THE TIME. THE CALLER WAS GOING BETWEEN 60 AND 65 MPH. THE TIRE WAS FULL OF BLACK POWDER AND THE RUBBER WAS CRUMBLING. THE CALLER HEARD A RUMBLE, AND WHEN HE WAS TRYING TO PULL OVER TO SEE WHAT IT WAS ,THE TIRE BLEW OUT. TIRE WAS ONLY ON VEHICLE FOR A WEEK. MANUFACTURER TOLD THE CALLER TO GO TO DEALER AND THEY WOULD TAKE CARE OF THE TIRE. DEALER WOULD OFFER NO HELP. HOWEVER, MANUFACTURER DID PAY FOR TIRE. *AK *NM

NHTSA ID 10133896 · filed Sep 22, 2005

WHILE DRIVING 20-25 MPH, THE RIGHT REAR FIRESTONE HT P225/60R16 (DOT UNKNOWN) TIRE EXPLODED. DRIVER WAS ABLE TO CONTROL AND STOP THE VEHICLE AFTER DRIVING THROUGH A FIELD. TEN MONTHS LATER, THE RIGHT FRONT FIRESTONE HT (DOT UNKNOWN) TIRE BLEW OUT. ON BOTH OCCASIONS, TIRE MERCHANT WOULD NOT REPLACE TIRE AND COULD NOT FIND CAUSE OF BLOWOUT. THE FIRST TIRE HAD LESS THAN 12,000 MILES AND THE SECOND TIRE HAD LESS THAN 21,O00 MILES. *TT

NHTSA ID 567066 · filed Aug 12, 2002
All 30 reports naming tires & wheels

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

24
reports

From owner reports, verbatim

I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.

NHTSA ID 10872273 · filed Jun 2, 2016

THE REAR SUB-FRAME IS ROTTED AND ABOUT TO BREAK. WHILE DRIVING THE SUB-FRAME IS SHIFTING CAUSING LOUD BANGING. WHEN STARTING, STOPPING AND DRIVING THE LOUD BANGING IS HEARD FROM THE SHIFTING OF THE ROTTED SUB-FRAME.

NHTSA ID 10837324 · filed Feb 20, 2016
All 24 reports naming suspension

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

14
reports

From owner reports, verbatim

SUDDEN ACCELERATION. WAS DRIVING AT A SLOW SPEED DUE TO LIGHT TRAFFIC AT A RED LIGHT. CAR STARTED TO FEEL NOT NORMAL AND I KNEW SOMETHING WAS WRONG. I PRESSED ON THE BRAKE BUT THE CAR KEPT JUMPING FORWARD, NOT WANTING TO STOP. I WAS AFRAID I WOULD HIT THE CAR IN FRONT OF ME. LUCKILY I WAS GOING VERY SLOW. RIGHT AFTER THE CAR STARTED ACCELERATING FOR NO REASON. I KEPT MY FOOT ON THE BRAKE, MY FOOT WAS NEVER ON THE GAS. I HAD TAKEN MY FOOT OF THE GAS BEFORE THE CAR STARTED ACTING UP, SINCE I NEEDED TO SLOW DOWN FOR THE RED LIGHT. THE RPMS WERE GOING VERY HIGH. I WAS UNSURE WHAT TO DO BECAUSE I NEVER EXPERIENCED THIS KIND OF SITUATION. I PANICKED AND PUT THE CAR IN NEUTRAL, AND THEN IN PARK AND TURNED THE CAR OFF. I CALLED FOR HELP AND WAS LUCKY MY STEP FATHER WAS AROUND THE CORNER. HE PUSHED THE CAR TO A SAFE SPOT. THEN HE TURNED ON THE CAR WHILE STILL IN PARK AND IT WAS STILL ACCELERATING VERY HIGH. IT WENT DOWN AND WENT BACK TO NORMAL ACCELERATION. HE THEN DROVE THE CAR TO THE MECHANIC WHICH WAS ABOUT 200 FEET AWAY. I AM NOW HAVING A DIAGNOSTIC DONE TO SEE IF THEY CAN FIGURE OUT A SOLUTION TO WHY THE CAR HAD SUDDEN ACCELERATION. I KNOW FOR A FACT I DID NOT PRESS ON THE GAS INSTEAD OF THE BREAK, AND I ALSO KNOW IT WAS NOT THE SUBARU FLOOR MAT. THIS ISSUE NEEDS TO BE LOOKED INTO AS IT COULD HAVE BEEN VERY DANGEROUS. *TR

NHTSA ID 10546445 · filed Oct 1, 2013

UNINTENDED ACCELERATION IN SUBARU OUTBACK (2000) CAUSED SERIOUS ACCIDENT. *TR

NHTSA ID 10325751 · filed Apr 14, 2010
All 14 reports naming driver assistance

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

13
reports

From owner reports, verbatim

DUE TO HEAVY CORROSION, WE HAD TO REPLACE THE REAR SUBFRAME ON THIS VEHICLE. OBVIOUSLY THE 2003 RECALL ON THIS PART WAS INADEQUATE. I WOULD LIKE THE REAR SUBFRAME TO BE RECALLED AS IT SHOULD HAVE BEEN IN THE FIRST PLACE, RATHER THAN JUST UNDERCOATING THE PART AND HAVING IT ROT AWAY ANYWAY.

NHTSA ID 10785593 · filed Oct 23, 2015

THERE WAS A BURNED RUBBER SMELL AND NOISE COMING FROM THE LEFT REAR WHEEL AREA OF THE CAR. THE SUSPENSION SUBFRAME SNAPPED AND CAUSED THE LEFT REAR TIRE TO BE SHAVED FROM CONTACT WITH THE WHEEL WELL. WE WERE TOLD BY OUR MECHANIC THAT WE HAD NO RECOURSE ON THIS RECALL AND HE OFFERED US $500 FOR THE VEHICLE STATING THAT WE COULD NOT GET IT FIXED BY SUBARU. WE ALSO CALLED SUBARU AND THEY SAID THAT THERE WAS NO RECALL FOR OUR VIN #. WE ARE CHECKING TO MAKE SURE THIS IS TRUE OR NOT. *TR

NHTSA ID 10573240 · filed Mar 18, 2014
All 13 reports naming body & structure

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

13
reports

From owner reports, verbatim

EXPERIENCED POOR BRAKE PERFORMANCE INCLUDING INCREASED STOPPING DISTANCE, VIBRATION, AND STEERING WHEEL SHIMMY. INSPECTION OF RIGHT FRONT DISC BRAKES SHOWED INSIDE BRAKE PAD WORN UNEVENLY. BRAKE CALIPER IS TWO-PISTON SYSTEM AND UNEVEN WEAR WAS DUE TO ONE CYLINDER NOT WORKING. SITUATION REPEATED APPROX. EIGHT MONTHS LATER ON LEFT SIDE AND NOW RIGHT SIDE SHOWS REPEAT OF SAME PROBLEM. REPAIR REQUIRED REPLACEMENT OF ENTIRE CALIPER ASSEMBLY. *TR

NHTSA ID 10204210 · filed Sep 26, 2007

1. EMERGENCY BRAKING FROM 50+ MPH ON A FREEWAY BECAUSE THE DRIVER IN FRONT, IN THEIR OWN WORDS, "JUST STOPPED"! 2. 2000 OUTBACK FAILED TO SLOW. HIT REAR OF THE LEXUS SUV. "TORPEDOED" UNDER THE SUV UP TO 1/2 THE HOOD LENGTH. NO AIR BAG DEPLOYMENT (AGAIN!) 3. CAR IS TOTALED! THIS IS THE 2ND MAJOR ACCIDENT DUE TO THE FAILURE OF THE BRAKING SYSTEM. SUBARU OF AMERICA DENIES ANY PRODUCT DEFECT. *NM

NHTSA ID 10151058 · filed Feb 23, 2006
All 13 reports naming brakes

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

12
reports

From owner reports, verbatim

THE 2000 SUBARU OUTBACK HAS A NOXIOUS SMELL FROM FUEL IN THE CABIN ONLY IN COLD WEATHER,THAT YOU MUST RIDE WITH THE WINDOWS OPEN UNTIL THIS DISSIPATES. I CALLED MY LOCAL DEALER TO ASK IF THEY WOULD HAVE AN IDEA OF WHAT IS THE PROBLEM AND WHAT WOULD BE AN ESTIMATE FOR REPAIR? I, JUST ABOUT GOT THE QUESTION OUT OF MY MOUTH,WHEN THE SERVICE REPRESENTATIVE SAID IT'LL COST AROUND $200 MAYBE A LITTLE MORE TO REPLACE TWO FUEL LINES AND FITTINGS(SCREW CLAMPS) ON THE TOP RIGHT SIDE OF THE ENGINE. I ASKED IF SOMETHING THIS SERIOUS WAS EVER COVERED BY A RECALL AND HE SAID NO, BUT I SHOULD CHECK WITH SUBARU OF NORTH AMERICA TO MAKE SURE,BEING THE CAR IS A 2000 HIS COMPUTER MAY NOT HAVE IT, FOR THAT FAR BACK? SO, I CALLED SUBARU OF NA EXPLAINED THE SITUATION AND ALSO EXPLAINED THAT WHILE I WAS DOING SOME ON-LINE RESEARCH IT SEEMED AS THOUGH THIS IS A WELL DOCUMENTED AND DISCUSSED PROBLEM WITH MANY SUBARU OWNERS AND THEY ARE VERY SPECIFIC AS TO WHAT THE EXACT PROBLEM IS. SUBARU OF NA KNOWS OF NO PROBLEM EVER, I GUESS ADMISSION WOULD MEAN THIS PROBLEM TRULY EXISTS. THIS ISSUE ONLY BECAME PREVALENT WITH SUBARU'S OWNED IN COLD WEATHER AREAS, SOUTHERN STATES OR WEST COAST WOULD NOT SEE THIS PROBLEM REGULARLY BECAUSE YOU NEED TEMPERATURES TO BE APPROXIMATELY 30 DEGREES AND BELOW. I AM JUST TRYING TO FIND OUT WHY NO FEDERAL AGENCY HAS HELD SUBARU TO A HIGHER STANDARD, ESPECIALLY WHEN IT COMES TO A PROBLEM WITH A FUEL LINE AND THE FACT THAT THIS IS PUBLIC KNOWLEDGE AND WELL DOCUMENTED. I AM NOT A MECHANIC, AND LIVING ON A FIXED INCOME I DON'T HAVE THE DISPOSABLE INCOME THAT I HAD IN THE PAST, SUBARU KNOWS ABOUT THIS PROBLEM, WHICH IS EVIDENT IN THE SERVICE DEPARTMENTS FAMILIARITY WITH THE FIX? CAN SOMEONE PLEASE ENLIGHTEN ME AS TO WHY THIS HAS BEEN ALLOWED TO GO FOR AS LONG AS IT HAS? SUBARU KNOWS DOES THE GOVERNMENT, I HOPE NOT. CONCERNED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ID 11060933 · filed Jan 6, 2018

WHILE DRIVING AT LOW SPEED ON A TOWN STREET THE CHECK ENGINE LIGHT CAME ON, FOLLOWED BY THE ODOR OF GAS FUMES. SUBSEQUENT INSPECTION BY EXPERIENCED SUBARU MECHANICS REVEALED A SIMULTANEOUS FAILURE OF THE A/C COMPRESSOR, CATALYTIC CONVERTER, A HEADLIGHT BULB AND FINALLY, A DAMAGED FUEL LINE THAT WAS SPRAYING A MIST OF GASOLINE OVER THE ENTIRE ENGINE COMPARTMENT. THE MECHANICS HAD NEVER SEEN A SITUATION LIKE THIS BEFORE, AND HAD NO EXPLANATION FOR HOW THESE COMPONENTS COULD HAVE FAILED AT THE SAME TIME. THE FUEL LINE AND BULB WERE REPLACED.

NHTSA ID 10863233 · filed May 4, 2016
All 12 reports naming fuel system

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

11
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT NOTICED THAT THE INTERIOR LIGHTS DID NOT ILLUMINATE. SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON THREE OCCASIONS. SHE DROVE THE VEHICLE TO ARIZONA AND IT LOST POWER. THE DEALER RETRIEVED THE VEHICLE AND REPAIRED THE ALTERNATOR AND INTERIOR LIGHTING. THE CONTACT STATED THAT THE LIGHTS ARE BECOMING MORE DIM AS TIME PROGRESSES. THE REAR SEAT BELTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE IS 142,300 AND FAILURE MILEAGE WAS 141,204.

NHTSA ID 10194706 · filed Jun 26, 2007

HANDLE GOT STUCK AND WOULD NOT RELEASE PROPERLY. THEREFORE COULD NOT USE SEAT *BF *TC

NHTSA ID 10099358 · filed Nov 3, 2004
All 11 reports naming seat belts

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

10
reports

From owner reports, verbatim

I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.

NHTSA ID 10872273 · filed Jun 2, 2016

STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN CAR WOULD NOT GO FORWARD BECAUSE THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE FORWARD GEARS. EVIDENTLY THIS IS A COMMON PROBLEM WITH A KNOWN DEFECT AND EXPENSIVE REPAIR. *TR

NHTSA ID 10611191 · filed Jul 17, 2014
All 10 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

8
reports

From owner reports, verbatim

WHILE DRIVING AT LOW SPEED ON A TOWN STREET THE CHECK ENGINE LIGHT CAME ON, FOLLOWED BY THE ODOR OF GAS FUMES. SUBSEQUENT INSPECTION BY EXPERIENCED SUBARU MECHANICS REVEALED A SIMULTANEOUS FAILURE OF THE A/C COMPRESSOR, CATALYTIC CONVERTER, A HEADLIGHT BULB AND FINALLY, A DAMAGED FUEL LINE THAT WAS SPRAYING A MIST OF GASOLINE OVER THE ENTIRE ENGINE COMPARTMENT. THE MECHANICS HAD NEVER SEEN A SITUATION LIKE THIS BEFORE, AND HAD NO EXPLANATION FOR HOW THESE COMPONENTS COULD HAVE FAILED AT THE SAME TIME. THE FUEL LINE AND BULB WERE REPLACED.

NHTSA ID 10863233 · filed May 4, 2016

DRIVING ALONG THE FREE WAY AT NORMAL SPEEDS WITH TRAFFIC AND MT CAR RANDOMLY SHUT OFF AND TURNED BACK ON, HAPPENED 3 OR 4 TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. IT SEEMS TO BE A COMMON ISSUE IF GOOGLED. JUST THE ELECTRICAL TURNED OFF AND ON THE ENGINE STAYED RUNNING. *TR

NHTSA ID 10487723 · filed Dec 7, 2012
All 8 reports naming electrical

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

6
reports

From owner reports, verbatim

CONSUMER WASN'T PLEASED WITH UNDATED CORRESPONDENCE SERVICE PROGRAM WWP-99. (NAR) *PH THE SERVICE PROGRAM WAS ABOUT PUTTING A SPECIAL CONDITIONER IN THE VEHICLE'S COOLING SYSTEM TO PREVENT HEAD GASKET LEAKS. THE CONSUMER BELIEVES THAT ENGINE REPLACEMENT IS THE ONLY SATISFACTORY SOLUTION. THE CONSUMER BELIEVES THAT EH WIPERS NEED TO BE REDESIGNED TO PREVENT THE RIGHT HAND WIPER FROM DUMPING DEBRIS FROM THE RIGHT SIDE INTO THE DRIVER'S LINE OF SIGHT. THE RADIO CONTAINS AUDIBLE WINDSHIELD MOTOR NOISE WHEN THE RADIO STATION SIGNAL IS WEAK. THE DEALER INDICATED THAT THIS WAS NORMAL. *NM

NHTSA ID 10071638 · filed Apr 23, 2004

CONSUMER STATED THAT WHILE DRIVING AT 60MPH PASSENGER SIDE WINDOW SHATTERED. *AK

NHTSA ID 10026598 · filed Jul 7, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

5
reports

From owner reports, verbatim

1. EMERGENCY BRAKING FROM 50+ MPH ON A FREEWAY BECAUSE THE DRIVER IN FRONT, IN THEIR OWN WORDS, "JUST STOPPED"! 2. 2000 OUTBACK FAILED TO SLOW. HIT REAR OF THE LEXUS SUV. "TORPEDOED" UNDER THE SUV UP TO 1/2 THE HOOD LENGTH. NO AIR BAG DEPLOYMENT (AGAIN!) 3. CAR IS TOTALED! THIS IS THE 2ND MAJOR ACCIDENT DUE TO THE FAILURE OF THE BRAKING SYSTEM. SUBARU OF AMERICA DENIES ANY PRODUCT DEFECT. *NM

NHTSA ID 10151058 · filed Feb 23, 2006

DURING A FRONT-END, LOW-SPEED COLLISION, I HIT MY HEAD ON THE STEERING WHEEL. MY SEATBELT DID NOT PROPERLY RESTRAIN ME IN MY SEAT, AND THE AIRBAGS DID NOT DEPLOY. PRIOR TO THE ACCIDENT, I BROUGHT A PROBLEM TO MY DEALERS SERVICE CENTER, IN WHICH THE DRIVER'S SEAT BELT WOULD NOT PROPERLY RETRACT. THE PROBLEM WAS NOT CORRECTED, AND I BELIEVE CONTRIBUTED TO THE SEATBELT FAILURE DURING MY ACCIDENT. *NLM

NHTSA ID 10013692 · filed Mar 30, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

MY SUBARU OUTBACK 2000 WAS BROUGHT TO A SUBARU DEALER IN SIOUX FALLS, AFTER BATTERY DIED, AND THEY CHANGED ALTERNATOR AND BATTERY, AND THEN THEY ALSO STATED THAT BRAKE PAD NEEDED TO BE CHANGED, SO I AGREED AND THEY DID. IT WAS IN MID AUGUST 2009. SINCE THEN I DROVE THAT CAR BETWEEN SIOUX FALLS AND ROCHESTER MN, WHICH IS ABOUR 240 MILES ONE WAY OVER THE WEEKENDS. ON SEPT 20TH, WHEN WE WERE DRIVING BACK FROM SIOUX FALLS TO ROCHESTER, I NOTED SOME NOISE COMING BACK FROM THE LEFT REAF WHEEL, AND IT BECAME WORSE. EVENTUALLY THAT CAUSED VIBRATION, AND COULD NOT KEEP GOING. WE WENT OFF FROM HIGH WAY, AND CHECKED THE CAR, AND FOUND THAT THE WHEEL NAT WAS GONE, AND OTEHR NATS WERE ALL LOOSE. THE CAR WAS FIXED AT A LOCAL ROCHESTER REPAIR SHOP, AND I CALLED SUBARU DEALER IN SIOUX FALLS ABOUT THE INCIDENT. THEY SAID IT IS JUST A MATTER OF MILES I DROVE AFTER THE SERVICE, AND ALUMINIUM WHEEL CAN CAUSE THIS, SO THEY DO NOT FEEL THEY ARE RESPONSIBLE FOR THAT. IT WAS VERY DISSAPOITING CUSTOMER SERVICE, BECAUSE I WAS A FUN OF SUBARU. I REQUESTED THEM TO SEND ME A LETTER TO DESCRIBE WHY THEY CAME UP TO THE DECISION, BUT THEY IGNORED IT EVEN AFTER MY REPEATED REQUEST IN OCTOBER, AND UNTIL NOW, NOTHING WAS DONE. I CONTACTED SUBARU COMPANY, AND THEY CONTACTED THE DEALER, BUT THE DEALER STATED THAT MY VEHICLE TRAVELLED ALMOST 2000 MILES BEFORE THE PROBLEM WITH YOUR LUG NUTS STARTED. THE DEALER FEELS THAT THE CAR WOULD NOT HAVE LEFT THEIR SHOP IN AUGUST WITHOUT PROPERLY TIGHTENED LUG NUTS, BUT IF AN OVERSIGHT HAD OCCURRED, THAT I WOULD HAVE NOTICED THE LOOSENESS MUCH SOONER FROM THEIR OPINION, IN WHICH CASE THEY WOULD HAVE CORRECTED THE PROBLEM FOR ME. THIS SOUNDS ALMOST IT IS MY FAULT NOT REALIZING THEIR POOR PERFORMANCE IN THEIR JOB. THE DEALER FEELS AT THIS POINT THAT THEY ARE NOT REPOSNSIBLE FOR THIS CONCERN AND ARE UNWILLING TO COMPENSATE US FURTHER. IF THIS IS NOT THEIR RESPONSIBILITY AS A PROFESSIONAL TO REPAIR AUTOMOBILE, WHO CAN EXPECT A CAR DEALER TO REPAIR OUR CAR SAFELY?

NHTSA ID 10321803 · filed Mar 24, 2010

PREMATURE CLUTCH FAILURE ON SUBARU OUTBACK WAGON 2000. ORIGINAL CLUTCH REPLACED AT 7500 MILES AND FOUND TO HAVE A MANUFACTURERS DEFECT, BENT FORKS.EW CLUTCH PLACED IN CAR. SHORTLY AFTER, SMELL OF BURNING, ESP. WHEN BACKING UP OR IN COLD WEATHER, WHICH LASTED FOR 1 MONTH. CLUTCH THEN FAILED PREMATURELY AFTER 40,000 MILES. MY HYPOTHESIS IS THAT THE CLUTCH LOST A SUBSTANTIAL AMOUNT OF ITS LINING AND LIFE SPAN WHEN BURNING UP IN THE FIRST MONTH OF USE. NUMEROUS POSTING ON EDMUNDS.COM REGARDING PREMATURE CLUTCH FAILURE, BURNING SMELL, AND CLUTCH SHUDDER IN SUBARU OUTBACKS. MY EXPERIENCE, AND THE EXPERIENCE OF OTHER OWNERS, SUGGESTS THAT THERE IS A GENERAL DEFECT PRESENT IN SUBARU CLUTCHES FROM 2000-2002. LEASE INVESTIGATE THIS DEFECT AND CONSIDER A RECALL.*AK

NHTSA ID 10043615 · filed Oct 27, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

WHILE DRIVING 65-MPH ON THE HIGHWAY, THE DRIVER LOST CONTROL AND WAS INVOLVED IN AN ACCIDENT. THE DRIVER ISN'T SURE IF THE STEERING MECHANISM FELL OFF AND CAUSED THE ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *PH

NHTSA ID 10048389 · filed Nov 20, 2003

THE REAR LEFT TRAILING ARM BROKE IN HALF. DEALER NOTIFIED. PART REPLACED BY ROSSYLN AUTO EXPRESS SHOP. THE COST OF REPAIRS WERE OVER $400.00. SUBARU DID NOT REIMBURSE CONSUMER. *AK *CB *JB

NHTSA ID 10029969 · filed Aug 7, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT NOTICED THAT THE INTERIOR LIGHTS DID NOT ILLUMINATE. SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON THREE OCCASIONS. SHE DROVE THE VEHICLE TO ARIZONA AND IT LOST POWER. THE DEALER RETRIEVED THE VEHICLE AND REPAIRED THE ALTERNATOR AND INTERIOR LIGHTING. THE CONTACT STATED THAT THE LIGHTS ARE BECOMING MORE DIM AS TIME PROGRESSES. THE REAR SEAT BELTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE IS 142,300 AND FAILURE MILEAGE WAS 141,204.

NHTSA ID 10194706 · filed Jun 26, 2007

2000 SUBARU OUTBACK SERVICED AT SUBARU DEALER. OIL CHANGE, BRAKE REPAIR, 100 POINT SAFETY CHECK ON 3/21/06. AUTO GARAGED 3/21/06 THROUGH 3/23/06. FIRST TIME AT HIGHWAY SPEED SINCE REPAIR HOOD OPENS AND BREAKS WINDSHIELD (MULTIPLE CRACKS,GLASS SPLINTERS). HOOD DEFORMS TO SHAPE OF WINDSHIELD. RETURNED AUTO TO SUBARU DEALER WHO REFERRED INSPECTION TO SUBARU FACTORY REP. SUBARU FACTORY SERVICE REP INSPECTS AUTO 3/28/06 & REPORTS HOOD LATCH IS WORKING OKAY AND NO REPAIR NECESSARY. HOOD WAS NOT OPENED FOLLOWING REPAIR. HOOD CERTAINLY APPEARED TO BE CLOSED BEFORE INCIDENT. *JB

NHTSA ID 10153921 · filed Mar 28, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

UNKNOWN COMPONENT PART/SYSTEM. DRIVERS SIDE HEADLIGHT WENT OUT. CHECKED FUSE AND BULB WHICH WAS STILL GOOD; REPLACED BULB ANYWAY AND IT STILL DIDN'T WORK. NEXT DAY THE OTHER HEADLIGHT ALSO WENT OUT. CHECKED THE SAME THINGS. HIGH BEAMS, FOG AND PARKING LIGHTS STILL WORKED. MY SON JIGGLED THE BULB SOCKET AND WIRES AND THE LIGHTS CAME ON BUT NOW THE DRIVER HIGH BEAM WENT OUT. HIGH BEAM BULB AND FUSE WERE BOTH OKAY. THE LOW BEAMS ALSO NOW APPEARED TO BE YELLOW. HAD TO DRIVE AT NIGHT A FEW DAYS LATER (I ALWAYS DRIVE WITH MY FOG LIGHTS ON UNLESS THE HIGH BEAMS ARE USED) AND IT SEEMED LIKE I COULD NOT SEE VIRTUALLY ANYTHING AHEAD OF ME; THE LOW BEAMS WERE EXTREMELY DIM AND UNSAFE TO USE. WAS FORCED TO USE MY SINGLE WORKING HIGH BEAM. IN GOOGLING THE PROBLEMS ONLINE I CAME ACROSS SCORES OF OTHER PEOPLE WITH SIMILAR PROBLEMS. SOME REPLACED THE DRL MODULE WITH NO CHANGE IN RESULT. IT HAS TO BE A SOCKET PROBLEM OR GROUNDING PROBLEM OF SOME SORT, OR PERHAPS A WIRING PROBLEM, THOUGH SOME PEOPLE REPLACED THE WIRING HARNESS TO NO AVAIL, AND REPLACED PINS, CLIPS IN THE BULB SOCKET ASSEMBLY. THIS IS DANGEROUS.

NHTSA ID 10892936 · filed Aug 3, 2016

DRIVING ALONG THE FREE WAY AT NORMAL SPEEDS WITH TRAFFIC AND MT CAR RANDOMLY SHUT OFF AND TURNED BACK ON, HAPPENED 3 OR 4 TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. IT SEEMS TO BE A COMMON ISSUE IF GOOGLED. JUST THE ELECTRICAL TURNED OFF AND ON THE ENGINE STAYED RUNNING. *TR

NHTSA ID 10487723 · filed Dec 7, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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