RoadVitals

Thomas Built Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2000–2015

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Thomas Built model year it names.
1
Safety recallsDistinct NHTSA recall campaigns covering at least one Thomas Built model year. One campaign can cover several models and many model years; it is counted once here.
17
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
11
10 model years

Overview

Our database holds 1 NHTSA owner-reported complaint filed against Thomas Built vehicles. Our database also holds 17 safety recall campaigns covering at least one Thomas Built model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Thomas Built models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Thomas Built models with published safety data
ModelModel yearsComplaintsRecalls
C-2200712
101PS200702
1208S200802
161TS2010–201101
Bus2005–200602
Chsu/Mickey201101
Fe200001
FS65200502
Minitour Bus2006–200702
Minotour2013–201505
Saf-T-Liner C22010–201105

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Thomas Built vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V074000Minotour

SEAT BELTSDaimler Trucks North America (Daimler) is recalling certain model year 2013-2015 Thomas Built Buses Minotour dual rear wheel school buses manufactured October 21, 2011, through January 16, 2014, and equipped with certain 3-passenger IMMI or S3C brand seats installed in the rear section of the bus. In the affected vehicles, the floor reinforcement channels that provide additional support for the seat mounting were omitted during manufacturing.

13V633000Saf-T-Liner C2

POWER TRAIN:AUTOMATIC TRANSMISSIONDaimler Trucks North America (DTNA) is recalling certain model year 2011-2013 Thomas Built Saf-T-Liner C2 school buses manufactured December 3, 2009, through February 8, 2012, and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

13V606000Minotour

SEAT BELTSDaimler Trucks North America (DTNA) is recalling certain model year 2013-2015 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, and Minotour school buses manufactured August 5, 2013, through November 15, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

13V536000Minotour

SEATS:BARRIERSDaimler Trucks North America (DTNA) is recalling certain model year 2013 Thomas Built Minotour SRW school buses manufactured June 19, 2013, through August 9, 2013. Incorrect components may have been used to install the 5th row seat barrier.

13V468000Minotour

STRUCTUREDaimler Trucks North America (DTNA) is recalling certain model year 2013 Thomas Built Minotour DRW school buses manufactured June 29, 2013, through July 16, 2013. These vehicles were built with an alternative floor sheet metal which may not be properly bond to the other floor components due to the adhesive that was used.

13V306000Chsu/Mickey, Fe

EQUIPMENTMatthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

12V570000Saf-T-Liner C2

ENGINE AND ENGINE COOLING:ENGINE:DIESELDaimler Trucks North America (DTNA) is recalling certain model year 2011 through 2013 Thomas Built school buses manufactured from March 2010 through July 2012, equipped with Cummins ISB6.7 diesel engines manufactured from February 16, 2010, through May 4, 2012, containing a fan pulley, part number 3914462. The subject fan pulley is part of the accessory drive system on the front of the engine. This system is used to drive such components as the refrigerant compressors, the radiator fan, and the engine water pump. The web of the pulley can fatigue over time, causing the pulley to fail.

12V296000Minotour, Saf-T-Liner C2

STRUCTURE:BODY:ROOF AND PILLARSDAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Browse by model year

Every year with at least one publishable Thomas Built model year

Data sources

Data on this page last refreshed .