RoadVitals

2003 Toyota Highlander Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Oct 2, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 258 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2003 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Oct 2, 2019

PAINT SEAL DELAMINATION

NHTSA ID
11265544
Incident
Oct 1, 2016
AirbagsBody & structure
Filed Dec 18, 2016
Crash reported1 injury reported

DURING A WRECK AIRBAGS DID NOT DEPLOY WHEN I HIT AN UNMARKED UTILITY POLE IN THE ROADWAY OF A PARKING LOT EXIT.

NHTSA ID
10936022
Incident
Nov 21, 2016
Mileage
148,000 mi
Body & structure
Filed Sep 23, 2015
Crash reported

WAS PULLING INTO A PARKING SPACE IN A STRIP MALL, ABOUT 10 FEET BEFORE THE PARKING BLOCK THE CAR SUDDENLY ACCELERATED. I WAS ABLE TO TURN THE WHEEL HARD TO THE LEFT AND HIT THE BRAKES TO AVOID THE BUILDING. I DID HIT THE AWNING SUPPORTS AND CAUSED THE AWNING TO SAG. WAS ABLE TO FINALLY STOP THE CAR AND GOT OUT SAFELY. THE CAR LATER WAS TOTALED BY THE INSURANCE COMPANY.

NHTSA ID
10775419
Incident
Apr 27, 2015
Mileage
47,000 mi
Body & structure
Filed Jul 27, 2015

MY SUV AFTER A HEAVY RAIN WAS FLOODED. (FLOOR, BOTH FRONT AND BACK). I TOOK THE CAR IN TO SEVERAL MECHANICS . ALL AGREED THAT IT COULD BE A CLOGGED AC LINE,CLOGGED VENT IN HOOD, DOOR SEALS. ALL WAS CHECKED AND FOUND NO PROBLEMS. THE A CRACK STARTED IN MY WINDSHIELD. NOT RELATING THE TWO PROBLEMS I TOOK THE CAR IN AGAIN TO A MECHANIC. HE FOUND RUST POPPING OUT FROM THE ROOF WHERE THE WINDSHIELD HAD BEEN FORCED OUTWARD BY RUST, CAUSING IT TO CRACK. THE LEAK WAS THEN DISCOVERED, AND CAUSED BY THE ROOF RACKS. ALLOWING WATER TO RUN INSIDE ROOF AND DOOR TRACK INTO THE CAR. I HAVE HERD OF OTHER PEOPLE HAVING THE SAME PROBLEMS WITH ROOF RACKS. THIS PROBLEM SHOULD BE ADDRESSED, AS IT CAN CAUSE A NUMBER OF MORE SERIOUS PROBLEMS.

NHTSA ID
10743935
Incident
Mar 2, 2015
Mileage
113,000 mi
Body & structurePowertrain (other)
Filed May 6, 2013
Crash reported

ON APRIL 15, 2013 WHILE PARKING MY 2003 TOYOTA HIGHLANDER ALL OF A SUDDEN MY CAR ACCELERATED WHILE SHIFTING FROM REVERSE TO DRIVE WHILE I WAS PARKING. SUDDENLY MY CAR TOOK OFF WITH THE ENGINE FULL SPEED TO RED LINE ON THE TACHOMETER IN A SPACE OF FOUR FEET IT JUMPED THE PARKING BLOCK AND SMASHED INTO THE CENTER BLOCK WALL WITH MY FOOT ON THE BRAKE. THE DAMAGE TO MY CAR WAS $2000.00. THIS WAS THE SECOND TIME THIS HAS HAPPENED. I CONSIDER MYSELF LUCKY, BECAUSE I COULD HAVE BEEN HURT AND OTHER PEOPLE. I AM SCARED NOW WHEN I DRIVE MY CAR. *TR

NHTSA ID
10510786
Incident
May 15, 2012
Mileage
62,000 mi
Body & structure
Filed Mar 7, 2013

THE PROBLEM IS SINCE WE PURCHASED THE 2003 TOYOTA HIGHLANDER IN 2005, THE DRIVERS SIDE SUN VISOR ( THE ONE WITH THE HOME LINK BUTTONS AND THE LIGHTED MIRROR) ... IT HAS NEVER BEEN ABLE TO STAY UP. WHEN PUT UP NEAR THE ROOF, IT CONSTANTLY FALLS DOWN BLOCKING MY VISION AS THE DRIVER. THIS IS VERY UNSAFE AND SHOULD BE MODIFIED AND RECALLED FROM TOYOTA BEFORE IT CAUSES SOMEONE TO CRASH BECAUSE OF NOT BEING ABLE TO SEE! *TR

NHTSA ID
10502029
Incident
Mar 7, 2012
Body & structure
Filed Feb 21, 2013

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND ATTEMPTING TO PARK, HE HAPHAZARDLY CRASHED INTO A WALL AND THE FRONT FENDER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FENDER WOULD HAVE TO BE REPLACED. THE CONTACT APPLIED GLUE TO THE AREA AND RE-ATTACHED THE FENDER TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 05/10/2013 *JS

NHTSA ID
10499602
Incident
Jan 15, 2012
Mileage
125,000 mi
Body & structureSuspension
Filed May 30, 2012

2003 TOYOTA HIGHLANDER - 109, 032 MILES I WAS TOLD THAT THE ENGINE SUB-FRAME WAS ROTTED/RUSTED AND NEEDED TO BE REPLACED FOR SAFETY REASONS. I WAS TOLD THE COST TO REPLACE IT WOULD BE $1,865.00. I HAVE CONTACTED THE LOCAL TOYOTA SERVICE MANAGER TO SEE IF TOYOTA WOULD HELP OR COVER THE COST OF THE REPLACEMENT. I'M WAITING TO HEAR FROM THEM. *TR

NHTSA ID
10460014
Incident
May 30, 2012
Body & structure
Filed Feb 8, 2012

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN HE WAS ADVISED THAT THE SUB FRAME WAS SEVERELY ROTTED UNDER THE ENGINE. THE CONTACT'S CONCERN WAS THAT THE ENGINE WOULD POSSIBLY FALL OUT WHILE DRIVING BUT THE MECHANIC ADVISED HIM THAT THE ENGINE WOULD NOT DROP. THE CONTACT STATED THAT HE COULD FEEL THE ENGINE SHIFTING ABNORMALLY WHEN DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 110,000.

NHTSA ID
10447133
Incident
Feb 2, 2012
Mileage
110,000 mi
Body & structure
Filed Dec 9, 2010

2003 TOYOTA HIGHLANDER 4.0 LOUD VIBRATING NOISE WHEN EITHER BACK WINDOW IS ROLLED DOWN ROLLING DOWN FRONT WINDOW SLIGHTLY HELPS ALLEVIATE THE NOISE BUT IT IS STILL DEAFENING TO EVERYONE IN THE VEHICLE. DESIGN FLAW. *TR

NHTSA ID
10369764
Incident
Apr 4, 2003
Mileage
10 mi
Body & structure
Filed Jan 19, 2005

PAINFUL, DRUMMING NOISE WHEN REAR WINDOWS ARE OPEN. SEVERE VIBRATION WHEN IN DRIVE AT FULL STOP WITH BRAKE. *NM

NHTSA ID
10107550
Incident
Jan 1, 2005
Mileage
36,100 mi
Body & structure
Filed Apr 25, 2004

TOYOTA HIGHLANDER: WITH ONE REAR WINDOW ROLLED DOWN, SLIGHTLY, THERE IS VERY PAINFULL NOISE THAT IS ALMOST UNBEARABLE WHILE DRIVING AT CITY SPEEDS (30-45 MPH). MANF. STATES THAT THIS IS COMMON IN SOME VEHICLES. IN THIS ONE IT IS BECAUSE THE VEHICLE IS SO TIGHTLE SEALED THERE IS NO PLACE FOR THE AIR TO GO THUS CREATING A PRESSURE DIFFERENCE. NOTICED ON 2ND ADAY AFTER DELIVERY. DEALER FAILED TO PROVIDE US WITH INFO ABOUT THIS PROBLEM. IN FACT THEY CLAIMED IF WAS THE FIRST THEY HAD HEARD ABOUT THIS PROBLEM. NOW AFTER 10 MONTHS I WAS DRIVING ON THE INTERSTATE AT 65 MPH, WITH ALL THE WINDOWS SLIGHLTY DOWN AND THE PROBLEM IS WORSE THANEVER. THIS IS A DESIN FLAW THAT TOYOTA HAS FAILED TO CORRECT. THIS GOING TO THE LAST TOYOTA OUR FAMILY WILL PURCHASE!!! [email protected]. *AK

NHTSA ID
10067794
Incident
Jul 14, 2003
Mileage
100 mi
Body & structure
Filed Dec 1, 2003

UNABLE TO DRIVE THE VEHICLE WITH WINDOWS ROLLED DOWN. AS NOTED IN SEVERAL OTHER COMPLAINTS THIS VEHICLE IS COMPLETELY NON-DRIVABLE WITH WINDOWS ROLLED DOWN. THIS FACT IS NEVER MENTIONED TO ANY CUSTOMERS AT THE TIME OF PURCHASE. I FEEL THAT IF ANYONE BUYING A VEHICLE FOR MORE THAN 30K SHOULD HAVE ACCESS TO ANY SUCH DESIGN FLAW. EVEN WHEN ASKING THE DEALER, LATER ON, THE RESPONSE WAS THAT THIS IS A DESIGN PROBLEM. TOYOTA NEEDS TO CAREFULLY LOOK INTO THIS AS WITH WINDOWS ROLLED DOWN ON FREEWAY SPEEDS, IT CREATES ALMOST A LOW PRESSURE ENV WITHIN THE VEHICLE WITH EAR-ACHES FOR ALL PASSENGERS.*AK

NHTSA ID
10048959
Incident
Jun 9, 2003
Body & structure
Filed Oct 7, 2003

WITH REAR WINDOWS LOWERED A DEAFENING BUFFETING VIBRATION OCCURS FROM THE AFT CARGO COMPARTMENT. WHEN THE SPEED IS INCREASED, THE BUFFETING INCREASES TO AN UNBEARABLE LEVEL. DEALER DID NOT DISCLOSE THIS INFORMATION PRIOR TO PURCHASE. *JB

NHTSA ID
10041380
Incident
Sep 25, 2003
Mileage
178 mi
Body & structure
Filed Jul 30, 2003

I PICKED UP CAR AT THE DEALER AND THE SAME EVENING ROLLED THE REAR WINDOWS DOWN SLIGHTLY AND THE RESULT WAS A PAINFUL PULSATING PRESSURE THAT ALMOST CAUSED MY WIFE TO GO OFF THE ROAD. THIS IS WELL DOCUMENTED SINCE 2001 AND TOYOTA HAD AN OPPORTUNITY AT THAT POINT TO RECTIFY THE SITUATION IMMEDIATELY. THE DEALER SAID IT WAS THE FIRST HE EVER HEARD OF THE PROBLEM. TOYOTA RECOGNIZES THE PHENOMENON AND FAXED ME ARBITRATION PAPERS WHICH I FILED AND WAS DENIED BECAUSE IT IS "A DESIGN ISSUE" NOT COVERED UNDER WARRANT". I WILL NOT DRIVE AN UNSAFE VEHICLE AND WOULD APRECIATE THE ASSISTANCE OF THE NHTSA IN ORDER TO PREVENT NON-DISCLOSURE OF A SERIOUS DESIGN FLAW THAT IS UNSAFE AND HARMFUL TO THE EARS. *AK

NHTSA ID
10030400
Incident
Jun 30, 2003
Mileage
25 mi
Body & structure
Filed Apr 11, 2003

WHEN THE DRIVER'S WINDOW WAS DOWN, A LOUD WHISTLING NOISE WAS HEARD. *JB

NHTSA ID
10015709
Incident
Nov 2, 2002
Mileage
3,000 mi
Body & structure
Filed Mar 25, 2003

WIND NOISE INSIDE VEHICLE WITH WINDOWS OPEN MAKES A DRUMMING NOISE THAT BORDERS ON BEING PAINFUL AT ANY SPEED OVER 30 MPH. OPENING ONE OF THE FRONT WINDOWS LESSENS THE NOISE BUT DOES NOT ELIMINATE IT. IT IS VIRTUALLY IMPOSSIBLE TO DRIVE THE CAR WITH ONE OR MORE WINDOWS OPEN.

NHTSA ID
10010990
Incident
Mar 25, 2003
Body & structure
Filed Mar 13, 2003

PASSENGER SIDE DOORS (FRONT & BACK) BECOME OFF BALANCED. THEN THE DOORS HAVE TO BE CLOSED VERY HARD. *JB

NHTSA ID
10010386
Incident
Jan 4, 2003
Mileage
193 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .