2003 Toyota Highlander Problems

Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.

2003 TOYOTA HIGHLANDER 4 CYL. SERVICE BULLITON FROM THEM #310436. HEAD BOLTS COMING UNDONE INSIDE MOTOR CAUSING CATASTROPHIC FAILURE OF MOTOR. BOLTS NOT HOLDING DOWN MFGR KNOWS ABOUT THIS. WAS A MANUFACTURING PROCESS THAT DID NOT WORK. ON CARCOMPLAINTS.COM THIS IS A RAMPANT PROBLEM REPORTED. READS ALMOST LIKE A PLAY BOOK ON HOW THE MOTOR OVERHEATS AND FAILS, TOLD HEADGASKET, AFTER OPENING UP THE MOTOR IT IS FOUND THAT THE HEAD BOLTS BACKED OUT. TOYOTA IS NORMALLY A GREAT CAR. I STILL OWE MONEY ON THIS CAR AND TOYOTA IS BASICALLY NOT TAKING CARE OF THEIR CUSTOMERS AND LEAVING US OUT TO DRY. PLEASE ISSUE A RECALL ON THIS. VEHICLE WAS DRIVING AND QUICKLY OVERHEATED. THIS HAPPENED TWICE IN A SHORT DISTANCE. EASILY CAN LEAVE ONE STRANDED. NO STEAM OUT THE TAILPIPE AND WATER GUSHED OUT SIDE OF MOTOR. DEALER LEFT MOTOR APART WHEN I WENT TO PICK IT UP AFTER BEING DRAGGED ABOUT. THEY PROMISED TO FIX IT AT FIRST AS THEY DUG INTO THE MOTOR THEY BACKED OUT OF THEIR WORD.

TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED. *JS

I HAVE BEEN THE OWNER OF MY 2003 TOYOTA HIGHLANDER, FOR ALMOST 8 YEARS. I GOT IT IN NOV.2008 AT AROUND THE 69,000 MARK. SINCE THEN, I HAVE MADE SURE THAT MY CAR/BABY HAS HAD THE WORKS IN CARE, TO KEEP THE QUALITY AND VALUE OF THE VEHICLE UP. THIS WOULD INCLUDE:OIL CHANGES, NEW BRAKES, NEW TIRES, REPAIRS OF BELTS/FILTERS ETC, HOSES, TUNE UPS, GREAT GAS AND CAR WASHES/BODY CARE. MOST OF THIS HAS BEEN DONE BY THE DEALERSHIP HERE IN CULVER CITY CA. I'VE DEPENDED ON THEM TO TELL ME WHAT WAS GOOD/BAD ABOUT MY CAR AND TRUSTED THEM IN DOING SO. I ALSO MADE SURE TO DO THE REPAIRS THEY SUGGESTED. SOMETIMES HOWEVER THEY SAID IT WAS FINE, BUT WOULD COME TO FIND OUT, I DID HAVE ISSUES. THIS MADE ME WONDER IF TOYOTA WAS TRUSTWORTHY/DOING THEIR JOBS RIGHT AND NOW I FEEL THE SAME LACK OF TRUST IN MY CARS PERFORMANCE /CURRENT STATE. I CAN SAY I HAVE ONLY PUT 50,000 MILES OR SO ON MY CAR IN THE LAST 8 YEARS, AND I KNOW TOYOTAS CAN/SHOULD LAST UNTIL 250,000 OR SO, WITHOUT MAJOR ISSUES. HOWEVER SINCE 2015 I HAVE DEALT, WITH ONE THING AFTER THE NEXT WITH THE CAR. MOST RECENTLY THIS PAST WEEKEND WHERE MY ENGINE COMPLETELY BLEW. HOW COULD A ENGINE BLOW OUT ON SUCH A WELL MAINTAINED CAR? WELL AFTER REVIEWING OTHER COMPLAINTS ONLINE, IT SEEMS THIS YEAR AND MODEL HAS THIS PROBLEM OFTEN, ONCE THEY REACH AROUND 110,000 MARK OR SO. WHY? IT SEEMS TO BE A FAULTY ENGINE /SOMETHING THAT SHOULD DEFINITELY BE RECALLED. WE AS CONSUMERS SHOULDN'T HAVE TO SPEND THOUSANDS ON A CAR, THOUSANDS TO KEEP IT IN GREAT CONDITION AND THEN THOUSANDS WHEN ARE ENGINES FAIL AND THIS HAS BEEN REPORTED. OTHER MAY SIMPLY THINK THERE IS NO HOPE AND DON'T BOTHER. BUT I AM BOTHERED, BECAUSE NOW I AM WITHOUT A CAR. I DON'T HAVE THE FUNDS FOR THIS REPAIR. I HAVE A YOUNG CHILD AND WHEN I BOUGHT THIS CAR, THOUGHT IT WOULD LAST. I ALSO HAVE HAD PROBLEMS WITH BRAKING/CARS PEDAL GOING INTO THE FLOOR! THIS IS UNACCEPTABLE!! HELP!!

THE HEADLIGHT LENSES ARE COMPLETELY FOGGED AND IMPAIRS DRIVING AFTER DUSK. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED

CLARIFICATION FROM PREVIOUS SUBMISSION (10/21/14)....... HEATING SYSTEM BLOWS COLD AIR INTERMITTENTLY WHEN THE HEAT IS ON. THE SYSTEM WAS CLEANED, WORKED WELL TO A SHORT TIME. WITHIN TWO WEEKS THE PROBLEM RETURNED. THE MECHANIC NOTED THIS WAS A COMMON PROBLEM WITH THE HEATING CONTROL PANELS OF THE EARLY MODEL TOYOTA'S. SAFETY FACTOR: THIS IS HAZARDOUS IN THE WINTER, AS THE WINDOWS BECOME FOGGY RESULTING IN THE LIMITED VISIBILITY ESPECIALLY WHILE THE VEHICLE IS IN MOTION. ? ? *TR

Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 20 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED AT HIGH SPEEDS WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP AND TURN OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

PAINT SEAL DELAMINATION

DURING A WRECK AIRBAGS DID NOT DEPLOY WHEN I HIT AN UNMARKED UTILITY POLE IN THE ROADWAY OF A PARKING LOT EXIT.

THE HEADLIGHT LENSES ARE COMPLETELY FOGGED AND IMPAIRS DRIVING AFTER DUSK. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED

SEAT BELT ON DRIVERS SIDE IS FRAYING ON THE EDGES. SPOKE TO OTHER TOYOTA HIGHLANDER OWNERS AND THEY ARE EXPERIENCING THE SAME PROBLEM. CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY SAID WE WOULD HAVE TO PAY FOR A NEW SEATBELT AND INSTALLATION COST. I CONTACTED A FEW OTHER MANUFACTURERS AND WAS TOLD THAT DUE TO THIS BEING A SAFETY ISSUE THEY WOULD REPLACE AT NO COST TO THE CONSUMER. THE SEATBELT IS NOT MEANT TO WEAR OUT AND THEY SAID THAT IT WAS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE SECOND ISSUE HAS TO DO WITH THE BRAKE LIGHTS. REPLACED BULBS, FUSES AND CHECKED WIRING NO PROBLEMS YET THE BRAKE LIGHT DO NOT WORK. TOYOTA'S IS AWARE OF THE ISSUE AND STATES THAT THE CONSUMER CAN PAY $400 TO HAVE IT CHECKED AND IT STILL DOES NOT WORK.

CHECK ENGINE LIGHT KEEPS REPORTING AN ISSUE AND DESPITE TAKATA RECALL - SPENDING THOUSANDS OF DOLLARS ON CODED REPAIRS, THE LIGHT COMES BACK ON. I HAVE SPENT NUMEROUS DOLLARS TO REPLACE CAT CONVERTER, 2 SETS OF INJECTORS, FUEL PUMP, ON AND ON......WITHIN 2 DAYS, THE LIGHT IS BACK ON. I SAW A SERVICE CAMPAIGN RELEASE 12/6/2006, BUT MY 4 CYLINDER HIGHLANDER VIN DOES NOT SHOW UP ON YOUR LIST. NEXT WOULD BE A CLASS ACTION SUIT FOR LOST MONIES?

DRIVER SIDE REAR BRAKES WILL NOT ILLUMINATE AFTER YOU DEPRESS YOUR BRAKES. REPLACED BULB AND SOCKET THAT HOUSES BULB AND WILL NOT WORK. CHECK ONLINE FOR SIMILAR ISSUES AND READ REPORTS OF 2002-2006 HIGHLANDERS HAVING EITHER LEFT OR RIGHT SIDE REAR NOT WORKING. *TR

STRONG ODOR OF GAS FUMES WHEN CAR IS PARKED

NEEDED TO HAVE A TOTAL ENGINE REBUILD DUE TO FAULTY HEAD BOLTS THAT STRIPPED AND ALLOWED COOLANT TO ENTER THE ENGINE AND BURN. LUCKY-I GUESS-THAT I ACTED QUICKLY SO AS TO AVERT CATALYTIC CONVERTER ISSUES OR SENSORS GETTING DAMAGED BY BURNING COOLANT. I ALSO AVOIDED THE TOTAL LOSS OF ANTIFREEZE AND THE RESULTING DAMAGE &/OR INCONVENIENCE THAT THOUSANDS OF OTHERS HAD. STILL, A HUGE INCONVENIENCE AND HUGE $5425.82 COST DUE TO MANUFACTURER'S DEFECT: WEAK METAL THAT COULDN'T WITHSTAND THE TORQUE/PULL ON THEM... PERHAPS THE THREADING PLAYED A PART. I ONLY KNOW THAT 1000S UPON 1000S OF PEOPLE SUFFERED THE SAME ISSUE FROM TOYOTA ON THIS ENGINE IN SEVERAL YEARS/MODELS. THERE SHOULD BE A RECALL. THERE SHOULD BE COMPENSATION. *TR

HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH

I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET

"TAKATA RECALL" TRANSMISSION SLIPS IN REVERSE SURGE IN REVERSE AFTER SLIP

NOTICED WHITE SMOKE COMING OUT OF THE TAILPIPE IN JUNE. THEN I NOTICED REDDISH/PINK FLUID ACCUMULATING ON GARAGE FLOOR IN JULY. TOOK IT IN ASSUMING EITHER A COOLANT OR TRANSMISSION FLUID LEAK. TOYOTA TOLD ME I NEEDED A NEW ENGINE BECAUSE THE BACK HEADBOLTS WERE STRIPPED AND THE HEAD GASKET WAS BLOWN. ALL THIS WAS DETERMINED WITHOUT REMOVING VALVE COVER AND CAMS, BUT INSTEAD BECAUSE IT'S A KNOWN ISSUE. MANY OWNERS REPORT THE SAME THING ON MESSAGE BOARDS. *TR

MY 2003 TOYOTA HIGHLANDER HAS ONLY 20600 MILES ON IT. I HAVE NOTICED THAT ALL 4 BRIDGESTONE DUELLER H/ T P225 70R 16 TIRES ARE SO WORN OUT THAT I AM HAVING TROUBLE STOPPING IN THE RAIN. I AM GOING TO REPLACE ALL 4 TIRES BUT I BELIEVE THAT THIS OF CONCERN SINCE I DO MAINTAIN THE TIRES AT PROPER INFLATION AND THEY HAVE BEEN ROTATED AT LEAST TWICE. THE WEAR IS EQUAL ON ALL 4 TIRES. THIS TIRES WHERE RATED FOR AT LEAST 60,000 MILES AND TO ONLY GET A THIRD OF THAT AND THE EXPENSE IS TERRIBLE. I HAVE ALSO NOTICED THIS ON OTHER HIGHLANDERS AND EVEN RAV4S. *JB

I HAVE ORIGINAL EQUIPMENT TOYO TRANSPATH-A11 TIRES ON MY 2003 HIGHLANDER. I HAVE 15000 MILES AND THE TIRES ARE WORN OUT. THE MAINTENANCE IS COMPLETE AND THE LOCAL TOYOTA DEALERSHIP INSPECTED ALIGNMENT AND SUSPENSION AND AIR PRESSURE..EVERYTHING WAS GOOD. I HAVE BEEN TOLD BY SEVERAL TOYO TIRE DEALERS THAT THE EARLY WEAR IS BECAUSE THE A-11'S SHOULD NEVER HAVE BEEN ON MY TRUCK BECAUSE THEY ARE PASSENGER TIRES, NOT SUV TIRES. TOYO STATES THAT THE TOYOTA HIGHLANDER IS CLASSIFIED AS A PASSENGER CAR AND NOT A SUV, THEREFORE TOYOTA SPECS A PASSENGER TIRE FOR THE HIGHLANDER. THERE IS A LOOPHOLE HERE THAT IS ALLOWING TOYOTA TO SPEC A TIRE THAT WILL WEAR OUT QUICKLY ON THE HIGHLANDER. *NM

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.

DRIVERS SIDE SEAT BELT NYLON WEBBING (ACTUAL BELT PORTION) HAS STARTED TO SEVERELY UNRAVEL IN SEVERAL DIFFERENT PLACES. I FEEL THIS IS A FACTORY DEFECT IN MATERIALS; HOWEVER, LOCAL DEALERSHIP WHERE VEHICLE WAS PURCHASED INFORMS ME THAT IT WILL COST ME $270 TO REPLACE THIS BELT. COST SO HIGH BECAUSE THE WHOLE MECHANISM MUST BE REPLACED...NOT JUST WEBBING. I AM A SENIOR CITIZEN ON A FIXED INCOME & CANNOT AFFORD TO REPLACE THE BELT @ THIS COST. I FEEL MANUFACTURER SHOULD REPLACE @ NO CHARGE SINCE A DEFECTIVE SEAT BELT ON DRIVERS SIDE IS VERY DANGEROUS. I HAVE BEEN A LONG TIME TOYOTA CUSTOMER & THIS IS MY 1ST COMPLIANT EVER. *TR

TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED TO BRAKES BUT THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT TRIED SEVERAL WAYS TO STOP THE VEHICLE (SHIFTING INTO NEUTRAL, USING THE EMERGENCY BRAKE) BUT THE VEHICLE CONTINUED TO REV. THE TIRES ALSO WERE SPINNING. THE CONTACT SHIFTED INTO NEUTRAL AGAIN AND TURNED THE VEHICLE OFF WHICH STOPPED IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION DROPPED AND THE EXTRA FLOOR MAT CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 03/24/11*LJ THE CONSUMER STATED THE FLOOR MAT WAS NOWHERE NEAR THE GAS PEDAL. IT WAS SECURELY IN PLACE. UPDATED 11/16/11

I HAVE A 2003 AWD V6 LIMITED HIGHLANDER (HL) WITH 115,000 MILES. ABOUT 200 MILES AGO, THE TRANSMISSION STARTED SLIPPING DURING THE THIRD TO FOURTH GEAR SHIFT. HL GOES INTO NEUTRAL, THE REVS GO WAY UP, THEN IT SHIFTS WITH A CLUNK. I CAN MINIMIZE THE CLUNK FROM A STOP BY ACCELERATING TO 25 MPH, TAKING MY FOOT OFF THE GAS, LETTING THE REVS DROP DOWN TO 1200 RPM (AT WHICH POINT THE TRANS WILL SHIFT TO FOURTH GEAR), AND THEN STEPPING ON THE GAS. THERE ARE NO PROBLEMS IN FIRST, SECOND, THIRD OR FOURTH GEAR. THE CAR RUNS FINE IN FOURTH GEAR. IT IS ONLY A PROBLEM WITH THE THIRD GEAR TO FOURTH GEAR SHIFT. TRIED NOT USING OVERDRIVE, BUT PROBLEM PERSISTS. THIS IS MY FIRST PROBLEM WITH THE HL. I ALWAYS GET MY HL SERVICED AT TOYOTA DEALER AT 5000 MILES INTERVALS. DEALER SAYS THE TRANS NEEDS TO BE REPLACED. IN CALIFORNIA, THE PRICE IS OVER $4500 FOR THE "NEW" TRANS. DEALER WILL GIVE ME A 10% DISCOUNT ON PARTS AND LABOR. I ASKED THE SERVICE MANAGER IF THERE WAS A WAY TO REPROGRAM THE TRANSMISSION COMPUTER MODULE ON MY 2003 HIGHLANDER. HE CHECKED AND SAID THAT THERE WAS NO WAY TO RE-PROGRAM THE MODULE AND THERE WERE NO TECHNICAL SERVICE BULLETINS ON THIS PROBLEM. I REPLACED THE TRANSMISSION. THE TRANSMISSION WAS REPLACED WITH A "REBUILT TRANS" FROM TOYOTA. THE TRANSMISSION CASE IS A USED CASE, BUT ALL OF THE INTERNAL PARTS ARE NEW. I SENT AN E-MAIL TO THE LOCAL TOYOTA DEALER TO THANK THE SERVICE MANAGER FOR CUSTOMER SERVICE. I ALSO ASKED THEM TO FORWARD THE NOTE ABOUT THE TRANSMISSION PROBLEM TO THE REGIONAL TOYOTA SERVICE REPRESENTATIVE. OTHER HIGHLANDER OWNERS HAVE SIMILAR AUTOMATIC TRANSMISSION PROBLEMS. SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0AABC6 NEEDLESS TO SAY, I AM VERY DISAPPOINTED IN THE QUALITY OF THE TOYOTA TRANSMISSION, WHICH IS A MAJOR PART OF THE DRIVETRAIN, AND SHOULD LAST MORE THAN 100,000+ MILES. *TR

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.

POWER STEERING LINES TO POWER STEERING PUMP AT CORRODED AND LEAKING. *TR

REAR FORWARD CONTROL ARM BROKE IN HALF UNDER NORMAL DRIVING. THIS IS A HOLLOW SHAFT, WHICH SEEMS INADEQUATE, AND CREATES A DANGER OF LOSS OF REAR AXEL AND OR WHEEL.

2003 TOYOTA HIGHLANDER - 109, 032 MILES I WAS TOLD THAT THE ENGINE SUB-FRAME WAS ROTTED/RUSTED AND NEEDED TO BE REPLACED FOR SAFETY REASONS. I WAS TOLD THE COST TO REPLACE IT WOULD BE $1,865.00. I HAVE CONTACTED THE LOCAL TOYOTA SERVICE MANAGER TO SEE IF TOYOTA WOULD HELP OR COVER THE COST OF THE REPLACEMENT. I'M WAITING TO HEAR FROM THEM. *TR

SEAT BELT ON DRIVERS SIDE IS FRAYING ON THE EDGES. SPOKE TO OTHER TOYOTA HIGHLANDER OWNERS AND THEY ARE EXPERIENCING THE SAME PROBLEM. CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY SAID WE WOULD HAVE TO PAY FOR A NEW SEATBELT AND INSTALLATION COST. I CONTACTED A FEW OTHER MANUFACTURERS AND WAS TOLD THAT DUE TO THIS BEING A SAFETY ISSUE THEY WOULD REPLACE AT NO COST TO THE CONSUMER. THE SEATBELT IS NOT MEANT TO WEAR OUT AND THEY SAID THAT IT WAS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE SECOND ISSUE HAS TO DO WITH THE BRAKE LIGHTS. REPLACED BULBS, FUSES AND CHECKED WIRING NO PROBLEMS YET THE BRAKE LIGHT DO NOT WORK. TOYOTA'S IS AWARE OF THE ISSUE AND STATES THAT THE CONSUMER CAN PAY $400 TO HAVE IT CHECKED AND IT STILL DOES NOT WORK.

DRIVERS SIDE SEAT BELT NYLON WEBBING (ACTUAL BELT PORTION) HAS STARTED TO SEVERELY UNRAVEL IN SEVERAL DIFFERENT PLACES. I FEEL THIS IS A FACTORY DEFECT IN MATERIALS; HOWEVER, LOCAL DEALERSHIP WHERE VEHICLE WAS PURCHASED INFORMS ME THAT IT WILL COST ME $270 TO REPLACE THIS BELT. COST SO HIGH BECAUSE THE WHOLE MECHANISM MUST BE REPLACED...NOT JUST WEBBING. I AM A SENIOR CITIZEN ON A FIXED INCOME & CANNOT AFFORD TO REPLACE THE BELT @ THIS COST. I FEEL MANUFACTURER SHOULD REPLACE @ NO CHARGE SINCE A DEFECTIVE SEAT BELT ON DRIVERS SIDE IS VERY DANGEROUS. I HAVE BEEN A LONG TIME TOYOTA CUSTOMER & THIS IS MY 1ST COMPLIANT EVER. *TR

TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT TOYOTA IS PLACING NEW BRAKE PADS ON VEHICLES WHICH LAST LONGER, BUT GET SO HOT THAT THEY WARP THE VEHICLE'S ROTORS. SHE STATED THAT FORMERLY IT WOULD COST $60 TO REPLACE THE BRAKE PADS, BUT NOW IT COSTS $300, NOT INCLUDING THE REPLACEMENT OF THE WARPED ROTORS. THE WARPED ROTORS CAUSE THE STEERING WHEEL TO SHAKE UNCONTROLLABLY WHEN APPLYING THE BRAKES AT 60 MPH OR GREATER. THE CURRENT AND FAILURE MILEAGES WERE 58,400. ON SEPTEMBER 14, 2007, DURING AN OIL CHANGE,THE DEALER CHECKED THE TIRE TREAD AND BRAKE PADS AND THE BRAKE PADS ARE OPERATING NORMALLY. THE CONTACT STATED THAT THE VEHICLE IS STILL SHAKING AT 50MPH BECAUSE THE ROTORS ARE DAMAGED DUE TO THE FRONT BRAKE PADS. THE DEALER AND MECHANIC STATED THAT THE NEWLY DESIGNED BRAKE PADS DON'T WEAR AS FAST; HOWEVER, IT CAUSES FRICTION AND THE ROTORS TO WARP. THE FRONT BRAKES WERE REPLACED IN APRIL. THE DEALER STATED ON THE INVOICE THAT THE REAR BRAKES ARE OPERATING NORMALLY. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. UPDATED 02-01-08. *KB THE CONSUMER ALSO STATED THERE IS A SEVER ISSUE CONCERNING THE SEATS. THE CONSUMER STATED SHE HAS EXPERIENCED EXTREME HIP AND BACK PAIN FROM THE SEATS. THE CONSUMER STATED SHE CAN'T ADJUST THE SEAT ANYMORE, BECAUSE THEN SHE WILL NOT BE ABLE TO REACH THE STEERING WHEEL.

1. NOTICE OR RECALL RECEIVED SSC 40B HIGHLANDER CHILD PROTECTION LOCK SYSTEM SAFETY RECALL 2. CONTACTED 2 TOYOTA DEALERSHIPS TO SCHEDULE AN APPOINTMENT AND THE NATIONAL CUSTOMER SERVICE LINE AND WAS ADVISED THAT APPOINTMENTS WERE NOT AVAILABLE BUT CARS WERE TAKEN IN THE ORDER RECEIVED ON A GIVEN DAY WITH PRIOR DAYS CARS BEING SERVICED FIRST. 3. I ATTEMPTED TO SET AN APPOINTMENT AT THE CONVENIENCE OF BOTH DEALERSHIPS THIS WEEK, NEXT WEEK, NEXT MONTH OR EVEN TWO MONTHS AWAY WHEN I COULD TAKE MY VEHICLE IN AND HAVE THE 30 MINUTE (APPROXIMATELY) REPAIR COMPLETED WITHIN A REASONABLE TIME. I WAS TOLD THAT NO SUCH APPOINTMENT COULD BE MADE AND THAT I HAD THE CHOICE OF BRINGING THE CAR IN BETWEEN 7:00 A.M. AND 9:00 A.M. AND THAT IT WOULD BE DONE IN A HOUR AND A HALF TO THREE OR FOUR HOURS. TOYOTA IN THEIR RECALL NOTICE PROMISES "ANY TOYOTA DEALER WILL MODIFY THE CPL LEVER AT NO COST TO YOU IN AS CONVENIENT A MANNER AS POSSIBLE." IT FURTHER STATES "MAKE AN APPOINTMENT." *NM

I HAVE NOW HAD MY AIR CONDITIONER'S BLOWER UNIT GO BAD TWICE IN THE PAST 6 MONTHS. IN OCTOBER OF 2003, THE AIR CONDITIONER BEGAN MAKING A RATTLING NOISE AND WITHIN A DAY OR SO, THE BLOWER COMPLETELY DIED. THE TOYOTA DEALER LOOKED AT IT AND HAD TO ORDER A PART. A WEEK LATER, THEY REPLACED THE BLOWER UNIT.... NOW, THE EXACT SAME THING HAS HAPPENED AGAIN. THE RATTLING NOISE STARTED YESTERDAY AND TODAY, THE BLOWER IS COMPLETELY DEAD. I HAVE TO TAKE IT BACK TO THE DEALER AGAIN! *AK