RoadVitals

2003 Toyota Highlander Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Sep 12, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 258 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2003 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

Shown in the owner’s own words, exactly as filed

Fuel system
Filed Sep 12, 2015

STRONG ODOR OF GAS FUMES WHEN CAR IS PARKED

NHTSA ID
10763291
Incident
Sep 20, 2013
Mileage
60,000 mi
EngineFuel system
Filed Apr 22, 2015

NEEDED TO HAVE A TOTAL ENGINE REBUILD DUE TO FAULTY HEAD BOLTS THAT STRIPPED AND ALLOWED COOLANT TO ENTER THE ENGINE AND BURN. LUCKY-I GUESS-THAT I ACTED QUICKLY SO AS TO AVERT CATALYTIC CONVERTER ISSUES OR SENSORS GETTING DAMAGED BY BURNING COOLANT. I ALSO AVOIDED THE TOTAL LOSS OF ANTIFREEZE AND THE RESULTING DAMAGE &/OR INCONVENIENCE THAT THOUSANDS OF OTHERS HAD. STILL, A HUGE INCONVENIENCE AND HUGE $5425.82 COST DUE TO MANUFACTURER'S DEFECT: WEAK METAL THAT COULDN'T WITHSTAND THE TORQUE/PULL ON THEM... PERHAPS THE THREADING PLAYED A PART. I ONLY KNOW THAT 1000S UPON 1000S OF PEOPLE SUFFERED THE SAME ISSUE FROM TOYOTA ON THIS ENGINE IN SEVERAL YEARS/MODELS. THERE SHOULD BE A RECALL. THERE SHOULD BE COMPENSATION. *TR

NHTSA ID
10712214
Incident
Sep 16, 2014
Mileage
148,500 mi
Driver assistanceFuel system
Filed Jan 1, 2013
Crash reported

CAR ACCELERATED AND CHASED INTO HOUSE IN NOV 20011. CAR ACCELERATED IN PARKING LOT DEC. 2012. NO DAMAGE THIS TIME BUT IN 2011 THERE WAS 14,000 $ DAMAGE TO HOUSE AND CAR. CAR WAS CHECKED OUT AT TOYOTA TWICE ,NO PROBLEM FOUND. WIFE WILL NEVER DRIVE THE CAR AGAIN. SHE IS INFEAR OF HURTING SOMEONE. *TR

NHTSA ID
10490644
Incident
Dec 6, 2011
Mileage
85,000 mi
Fuel system
Filed Jan 27, 2011

WHEN I START THE CAR IN THE MORNING (OR THE FIRST IN THAT DAY) THE CAR HAVE STRONG GAS SMELL ..I'M WORRIED OF A FIRE. *TR

NHTSA ID
10379245
Incident
Nov 15, 2010
Mileage
120,000 mi
Fuel system
Filed Mar 14, 2010
Crash reported

VEHICLE WAS IN REVERSE AND MOTOR RACED AND VEHICLE TRAVELED BACKWARD AT RAPID RATE OF SPEED AND COULD NOT BE STOPPED IN SPITE OF BRAKING. ATTEMPT TO STOP VEHICLE WAS UNSUCCESSFUL. VEHICLE ONLY STOPPED WHEN STRUCK TELEPHONE POLE. PROBLEM WAS ENGINE RACING WHICH COULD NOT BE STOPPED. ACCELERATOR SEEMED TO STICK DOWN OR ACCELERATE WITHOUT FOOT APPLICATION. *TR

NHTSA ID
10319521
Incident
Oct 15, 2009
Mileage
50,000 mi
Driver assistanceFuel system
Filed Feb 4, 2010
Crash reported

)N THE MORNING OF 12-05-09, AS I'M PULLING INTO MY GARAGE, THE CAR SUDDENLY LURCHED FORWARD WITH AN UNEXPECTED INCREASE IN SPEED. BEFORE I COULD BRAKE, THE CAR SLAMMED INTO A STEEL SHELVING UNIT ON THE BACK WALL WHICH RESULTED IN EXTENSIVE DAMAGE TO THE WALL ( BOTH INTERIOR & EXTERIOR) AND WHAT APPEARED TO BE MINIMAL DAMAGE TO THE AUTO. I TOOK THE VEHICLE TO MY TOYOTA SERVICE ON THAT SAME DAY BECAUSE I/WE FELT THAT THIS COULD CONSTITUTE AN UNSAFE DRIVING CONDITION. TOTAL COSTS FROM THIS INCIDENT WERE AS FOLLOWS: COVERED BY INSURANCE- $3607.81 (PLUS 703.31 PD. DIRECTLY TO THE DEALER?) AND $916.27 ( 500.00 INSURANCE DEDUCTIBLE AND AN ADDITIONAL MECHANICAL CHARGE FOR A FUEL/AIR SENSOR THAT FAILED ON 12-26-09). I HAVE NOT PREVIOUSLY EXPERIENCED "SUDDEN ACCELERATION" WITH THIS VEHICLE. I HAVE NOTIFIED BOTH MY LOCAL DEALER, SOUTHEAST TOYOTA DISTRIBUTORS AND TOYOTA CUSTOMER RELATIONS REGARDING THE PROBLEM STATING THAT THERE MAY BE OTHER VEHICLES BEYOND THE SCOPE OF THEIR CURRENT RECALL THAT SHOULD ALSO BE CONSIDERED AS POTENTIALLY DANGEROUS. *TR UPDATED 05/03.10 TOYOTA DENIED THE CONSUMER CLAIM, STATING THE VEHICLE EXAMINATION REVEALED NO APPARENT REASON FOR THE ACCELERATION. HOWEVER, THE DEALER THAT PERFORMED THE INSPECTION STATED THE THROTTLE WAS BECAME STUCK DUE TO GUMMY DEPOSITS CASED BY ETHANOL IN THE GASOLINE. UPDATED 08/210/10*JB

NHTSA ID
10305790
Incident
Dec 5, 2009
Mileage
76,500 mi
Fuel system
Filed Dec 10, 2008

VEHICLE WHICH WAS OUT OF WARRANTY WAS PARKED IN DRIVEWAY AND WAS OBSERVED DURING EARLY MORNING HOURS TO BE LEAKING FUEL FROM THE BOTTOM OF THE FUEL TANK. VEHICLE WAS TOWED TO THE DEALER WHO REPORTED THAT THE ROLL-OVER BALL (SAFETY FEATURE IN A ROLL-OVER CRASH) HAD ACTIVATED AND HAD FLOATED TO THE TOP OF THE FUEL FILLER NECK FORCING FUEL INTO THE CHARCOAL CANISTER. THE FUEL TANK HAD BEEN FILLED SEVERAL DAYS PREVIOUSLY. DEALER ESTIMATED REPAIRS TO BE $1500 FOR A NEW TANK, CANISTER, AND OTHER PARTS. FORTUNATELY, THE DISTRICT REP FOR TOYOTA INTERVENED AND PAID FOR ALL PARTS AND HALF OF LABOR AT WARRANTY RATES. VEHICLE OWNER WAS RESPONSIBLE FOR ONLY $248.50. *TR

NHTSA ID
10251399
Incident
Nov 29, 2008
Mileage
67,810 mi
EngineFuel system
Filed Jul 23, 2008

REPLACEMENT OF A CHARCOAL CANISTER ON A 2003 TOYOTA HIGHLANDER. NO ACCIDENTS OCCURRED AS A RESULT OF THE REPLACEMENT OF THIS PART; HOWEVER, I AM CONCERNED ABOUT THE NUMBER OF REPORTS OF HAVING TO REPLACE THIS VERY EXPENSIVE PART. ALSO IF THE PART IS A SAFETY HAZARD (MAY CAUSE AN ENGINE FIRE) IT SHOULD NOT BE AT THE EXPENSE OF THE OWNER. THE PART IS AN EMISSION CONTROL DEVICE THAT IS SURELY REQUIRED BY THE GOVERNMENT. THIS ACTION IS TAKEN BECAUSE I NOTICED, WHILE RESEARCHING CHARCOAL CANISTERS THAT TOYOTAS COME UP FREQUENTLY AS HAVING TO HAVE THIS TYPE REPAIR. AT THIS WRITING I AM UNABLE TO CONFIRM THE PART IS DEFECTIVE AS IT IS THE ORIGINAL PART THAT CAME WITH THE VEHICLE WHEN I PURCHASED IT BRAND NEW. THIS IS NOT A PRE-OWNED VEHICLE. *TR

NHTSA ID
10235537
Incident
Jul 23, 2008
Mileage
48,948 mi
Fuel system
Filed Jun 17, 2004

GAS GAUGE BROKE, 2/12/04, 4/20/04 AND 6/11/04. WHEN YOU PUT GAS IN THE CAR THE NEEDLE WOULD NOT REGISTER. SERVICE CLAIMS THAT THEY KEPT FIXING IT FROM 2/12/04. *JB

NHTSA ID
10078374
Incident
Jun 10, 2004
Mileage
3,973 mi
Fuel system
Filed Jul 10, 2003

WHILE DRIVING. A LOUD NOISE WAS HEARD AS IF THE VEHICLE HAD RAN OVER SOMETHING LARGE IN THE ROAD. THE CONSUMER NOTICED A LIQUID SPRAYING OUT FROM THE VEHICLE, ONCE HE PULLED OVER, THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE CONSUMER WAS INFORMED A HOLE WAS IN THE GAS TANK. HOWEVER, ONE MONTH LATER THE SAME LOUD NOISE WAS HEARD AND THE CONSUMER DISCOVERED THE GAS TANK HAD A DEEP INDENTATION IN IT. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE GAS TANK. *MR *TS *JB

NHTSA ID
10029632
Incident
May 20, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .