Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 12, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 294 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1998 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
AirbagsDriver assistanceElectrical
Filed Feb 12, 2011
I HAVE A 1998 TOYOTA SIENNA RECENTLY THE AIRBAG LIGHT IS ON AND THE HORN AND CRUISE CONTROL ARE NOT WORKING I WONDER IF THIS CAN BE A SAFETY RECALL FOR THE LIFE OF THE VEHICLE OR DO I JUST HAVE TO PAY FOR THE REPAIR. *TR
NHTSA ID
10381713
Incident
Jan 18, 2011
Mileage
220,000 mi
Driver assistance
Filed Sep 6, 2010
Crash reported
ON AUGUST 25, 2010, I WAS TAKING MY GRANDCHILDREN TO RAINBOW STATION DAYCARE IN OUR TOYOTA SPORTS VAN SIENNA XLE, 1998. WARRENTON TOYOTA DEALER IN VIRGINIA PERFORMED A FULL 100,000-MILE SERVICE ON VAN ON JULY 10, 2010. I TURNED INTO THE PARKING LOT OF THE DAY CARE AT A SPEED OF 5 MPH WITH MY FOOT ON THE BRAKE. WHILE I WAS ABOUT TO PARK THE CAR, THERE WAS UNINTENDED SUDDEN ACCELERATION OF THE CAR AND CAR WENT FROM PARKING LOT TO SIDEWALK AND BEGAN GOING TOWARDS THE OFFICE OF THE DAYCARE. I TURNED THE STEERING TO THE RIGHT AS FAR AS I COULD IN ORDER TO GET AWAY FROM THE ENTRANCE OF THE DAYCARE AND THE LOBBY (BOTH HAVE A GLASS WALL) AND WAS TRYING TO GET BACK TO THE PARKING LOT THE CAR WOULD NOT STOP. I TRIED TO PUSH THE BRAKE AS HARD AS I COULD BUT THE CAR WOULD NOT STOP INSTEAD IT LEFT CAR TIRE TRACK MARKS ON THE SIDEWALK AND THE FRONT LAWN OF THE DAYCARE. THE CAR FINALLY HIT THE BRICK WALL AND STOPPED. FORTUNATELY THE GRANDCHILDREN WERE SAFE. MY RIGHT HAND WRIST BONE (RADIUS) WAS BROKEN. I HAD TO UNDERGO SURGERY. OUR CAR WAS TOTALED AND IS BEYOND REPAIR. TOYOTA IS TRYING TO FIND OUT HE CAUSE OF ACCIDENT. *TR
NHTSA ID
10354012
Incident
Aug 25, 2010
Mileage
102,000 mi
Driver assistanceElectrical
Filed May 24, 2010
TL*THE CONTACT OWNS A 1998 TOYOTA SIENNA. WHILE ATTEMPTING TO START THE VEHICLE, IT SUDDENLY ACCELERATED AND THE ENGINE CONTINUED RUNNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000. THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING OVERNIGHT, THE ENGINE WOULD REV HIGH EVEN THOUGH THE GEAR WAS IN PARK. THE CONSUMER STATED HE THEN REMOVED THE KEY FROM THE IGNITION. HOWEVER, THE VEHICLE WOULD CONTINUE RUNNING. UPDATED 06/22/10. *JB
NHTSA ID
10331991
Incident
Jan 1, 2010
Mileage
100,000 mi
Driver assistance
Filed Mar 16, 2010
Crash reported
WHAT HAPPENED TO THE PRIUS IN CALIFORNIA THE SAME DID HAPPEN TO US BACK IN 1999 WITH OUR TOYOTA SIENNA VAN. MY WIFE WAS DRIVING ON I-5 IN OREGON. SHE PRESSED THE GAS PEDAL TO OVERTAKE A CAR AND THEN WHEN SHE PRESSED THE BRAKE TO SLOW DOWN THE BRAKES DIDN'T WORK. SHE DROVE INTO THE HWY MEDIAN FENCE TO STOP THE CAR. WHEN WE CONTACTED TOYOTA, THEY DIDN'T ADMIT ANY FAULT WITH THEIR CAR (THE SAME WHAT THEY ARE DOING NOW) AND TOLD US IT WAS OUR FAULT THAT WE DO NOT KNOW HOW TO USE THEIR BRAKES. WE HAVE SEVERAL CARS BUT WE DIDN'T HAVE A PROBLEM WITH OTHER CARS. I DIDN'T BUY A TOYOTA AFTER THAT CRASH BUT I AM ALSO WORRIED WHO ELSE THE PART SUPPLIER HAS BEEN SUPPLYING PARTS TO. I CAN BE REACHED AT [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10320263
Incident
Jul 15, 1999
Mileage
20,000 mi
Driver assistance
Filed Feb 24, 2010
Crash reported
MY DAUGHTER WAS DRIVING A TOYOTA SIENNA, SUPERVISED BY MY WIFE. AT A TRAFFIC LIGHT WAITING TO MAKE A LEFT TURN, THE VAN ACCELERATED ONTO ONCOMING TRAFFIC CAUSING A HEAD-ON COLLISION. THE VAN WAS TOTALLED AND THE AIR BAGS DEPLOYED. NO ONE WAS HURT BUT THE ONCOMING CAR WAS ALSO A TOYOTA, SPEEDING THROUGH THE TRAFFIC. I ASKED THAT BOTH VEHICLES BE INSPECTED FOR SUDDEN ACCELERATION. HOWEVER, THE INSURANCE COMPANY AND POLICE FOUND IT EASIER TO BLAME THE ACCIDENT ON MY DAUGHTER THAN INVESTIGATE THE VEHICLES.
NHTSA ID
10313932
Incident
Nov 11, 2009
Mileage
126,000 mi
Driver assistance
Filed May 29, 2000
Crash reported1 injury reported
VEHICLE EXHIBITED SUDDEN UNINTENDEND ACCELERATION ON TWO PREVIOUS OCCASIONS. ON THIS THRID TIME IT CAUSED MY WIFE TO REAR END A JEEP CHEROKEE. THE FRONT OF THE VEHICLE, ABOVE THE BUMPER, WAS PUSHED ALL THE WAY TO THE ENGINE. THE AIRBAGS DID NOT DEPLOY. TOYOTA HAS BEEN CONTACTED PREVIOUSLY ON THE ACCELRATION PROBLEM, THEY SAY IT ISN'T THEIR PROBLEM, BUT WON'T GUARANTEE THAT IT WON'T HAPPEN AGAIN. *AK
NHTSA ID
723323
Incident
May 16, 2000
Driver assistance
Filed Feb 16, 1999
Crash reported
WHILE DRIVING AT 65 MPH VEHICLE RACED FORWARD, CAUSING THE CONSUMER TO HIT A WALL AND THROTTLE CABLE TO PINCH. FRONT LEFT SIDE OF VEHICLE WAS THE SIDE THAT HIT THE WALL. *AK
NHTSA ID
834865
Incident
Jan 22, 1999
Driver assistance
Filed Jul 10, 1998
VEHICLE LOST COMPLETE CONTROL BETWEEN 20-60 MPH WHEN DRIVER RELEASED FOOT FROM THE GAS PEDAL. HE FELT THE CAR RAPIDLY SLOWING DOWN, DEALER HAS REPAIRED THE VEHICLE FOUR TIMES, AND THE SAME INCIDENT OCCURRED AGAIN. THE DEALER CANNOT DUPLICATE THE PROBLEM. *AK
NHTSA ID
825275
Incident
Jul 9, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own