1998 Toyota Sienna Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Toyota Sienna, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes4413.3%
- Interior & seats4212.7%
- Tires & wheels4012.1%
- Body & structure3510.6%
- Engine3410.3%
- Steering257.6%
- Visibility175.1%
- Transmission175.1%
- Electrical154.5%
- Seat belts133.9%
- Airbags123.6%
- Suspension113.3%
- Driver assistance82.4%
- Powertrain (other)61.8%
- Other / unspecified51.5%
- Heating & air conditioning41.2%
- Fuel system20.6%
- Exterior lighting10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
steering component that breaks, causing a driver to lose control.
STARTED TO GET CLUNKING/RATTLING NOISES ON HIGHWAY THAT SOUNDED LIKE IT WAS COMING FROM FRONT LEFT DRIVER'S SIDE. REDUCED SPEED TO 50 MPH. ABOUT 5 MILES FROM HOME BRAKE LIGHT CAME ON. PULLED OVER AND FOUND BRAKE FLUID LEAKING AROUND FRONT DRIVERS SIDE TIRE (ABOUT 9PM). SLOWLY DROVE TO MECHANIC ABOUT 2 MILES AWAY AND LEFT CAR OVERNIGHT. RETURNED NEXT MORNING AND EXAMINED BRAKE FLUID RESERVOIR. FOUND VERY LITTLE FLUID IN RESERVOIR - DISTRIBUTED ACROSS THE ENTIRE BOTTOM. MECHANIC REPORTED THE FRONT STRUT MOUNTING FAILED (APPARENTLY A PROBLEM WITH THESE CARS). AFTER FAILING THE STRUT PUNCTURED THE BOTTOM OF THE BRAKE FLUID RESERVOIR (ABOUT 3/8" HOLE) AT ONE OF THE CORNERS (SEE PHOTO) ALLOWING THE FLUID TO DRAIN. SHOULD I HAVE LOST ALMOST ALL FLUID WITH A 2 CIRCUIT BRAKING SYSTEM? DOES THE RESERVOIR HAVE AN INTERNAL BAFFLE TO PREVENT ALMOST TOTAL LOSE OF FLUID? I AM THE ORIGINAL OWNER AND HAVE ALL MAINTENANCE RECEIPTS.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1998 TOYOTA SIENNA CANNOT LOCK AND UNLOCK BOTH REAR SLIDING DOORS ELECTRONICALLY FROM THE LOCK-AND-UNLOCK BUTTONS OF THE FRONT DRIVE AND PASSENGER CAR DOORS. *TR
THE PUSH-BUTTON ON THE INSIDE OF THE SLIDING SIDE-DOORS FAILS TO RELEASE. IN THE CASE THE DOOR IS UNLOCKED, THIS PREVENTS TO DOOR FROM CLOSING. IF THE DOOR IS LOCKED, THE BUTTON DOES NOT RELEASE, KEEPING THE DOOR FROM BEING UNLOCKED AND THUS THE DOOR CANNOT BE OPENED. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
IT APPEARS THAT TOYOTA HAS CREATED ARTIFICIAL OBSTACLES TO PREVENT MY OBTAINMENT OF AN ELIGIBLE REIMBURSEMENT FOR RECALL (SAFETY RECALL A9E - TIRE CARRIER CABLE) REPAIRS. IN RESPONSE TO THE RECALL NOTICE I HAD THE CABLE INSPECTED THEN CONTACTED TOYOTA IN ACCORDANCE WITH THE RECALL LETTER BUT I WAS DENIED REIMBURSEMENT. ON OCTOBER 2, 2013 I WROTE TO TOYOTA FOLLOWING THE INSPECTION AND ATTACHED THE ORIGINAL WORK ORDER FROM A TOYOTA DEALER FOR THE REPLACEMENT OF PART NUMBER "51900-08010" AS REQUIRED. I RECEIVED AN OCTOBER 17TH RESPONSE SAYING I NEEDED TO PROVIDE ANSWERS TO THREE QUESTIONS:REASON THE VEHICLE BROUGHT INTO THE REPAIR FACILITY; THE REPAIR FACILITY DIAGNOSES, AND THE REPAIR PERFORMED IN ORDER TO CORRECT THE CONCERN. AFTER SEVERAL TELEPHONE CALLS TO TOYOTA CUSTOMER SERVICE AND AGAIN HAVING THE CURRENT CABLE REINSPECTED, OBTAINING AND FORWARDING COPIES OF THE REPAIR ORDER, PROOF OF PAYMENT, AND OWNERSHIP OF THE VEHICLE FOR REPAIR WORK PERFORMED BY A TOYOTA DEALERSHIP USING AN IDENTICAL PART NUMBER FOR REIMBURSEMENT ELIGIBILITY, I WAS DIRECTED TO CONTACT THE MANAGER AT THE DEALERSHIP AND OBTAIN WRITTEN INFORMATION ON THE CAUSE OF THE BREAKAGE THAT OCCURRED NEARLY TEN YEARS EARLIER AND THAT I NEEDED TO CONTACT HIM BECAUSE HE WAS NOT RESPONDING TO THE CORPORATE CUSTOMER SERVICE OFFICE. I SENT A LETTER, DATED JANUARY 20, 2014, TO HIM BUT NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT. ALTHOUGH I'VE DONE EVERYTHING REQUIRED, SOMETIMES MORE THAN ONCE, HAD REPAIRS COMPLETED USING THE PROPER PART NUMBER, AS SHOWN ON THE REPAIR WORKSHEET ISSUED BY A TOYOTA DEALER, I'VE BEEN DENIED REIMBURSEMENT DUE TO TOYOTA'S OWN DEALERSHIP REPAIR MANAGER'S LACK OF COOPERATION. IF THE REPAIRS WERE NOT DUE TO THE CABLE BREAKAGE AND IF THE REPLACEMENT PART WAS NOT NEEDED, WHY DID THE TOYOTA DEALERSHIP DO THE REPAIR AND CHARGE ME FOR IT? COPIES - LETTERS AND RECEIPTS WILL BE PROVIDED, IF NEEDED. *TR
TIRE SEEMED OUT OF BALANCE AT NARROW RANGE OF SPEEDS (60-65MPH), BUT SMOOTH AT 68MPH FOR MONTHS; RECENTLY NOTICED VEHICLE ROCKING WHEN COLD AND AT LOW SPEEDS; TODAY SAW AN OUTWARD BULGE IN REAR TIRE TREAD (DIRECTIONALLY OUTWARD FROM AXLE). AM SEEKING A REPLACEMENT TIRE BEFORE TREAD SEPARATION. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
IT APPEARS THAT TOYOTA HAS CREATED ARTIFICIAL OBSTACLES TO PREVENT MY OBTAINMENT OF AN ELIGIBLE REIMBURSEMENT FOR RECALL (SAFETY RECALL A9E - TIRE CARRIER CABLE) REPAIRS. IN RESPONSE TO THE RECALL NOTICE I HAD THE CABLE INSPECTED THEN CONTACTED TOYOTA IN ACCORDANCE WITH THE RECALL LETTER BUT I WAS DENIED REIMBURSEMENT. ON OCTOBER 2, 2013 I WROTE TO TOYOTA FOLLOWING THE INSPECTION AND ATTACHED THE ORIGINAL WORK ORDER FROM A TOYOTA DEALER FOR THE REPLACEMENT OF PART NUMBER "51900-08010" AS REQUIRED. I RECEIVED AN OCTOBER 17TH RESPONSE SAYING I NEEDED TO PROVIDE ANSWERS TO THREE QUESTIONS:REASON THE VEHICLE BROUGHT INTO THE REPAIR FACILITY; THE REPAIR FACILITY DIAGNOSES, AND THE REPAIR PERFORMED IN ORDER TO CORRECT THE CONCERN. AFTER SEVERAL TELEPHONE CALLS TO TOYOTA CUSTOMER SERVICE AND AGAIN HAVING THE CURRENT CABLE REINSPECTED, OBTAINING AND FORWARDING COPIES OF THE REPAIR ORDER, PROOF OF PAYMENT, AND OWNERSHIP OF THE VEHICLE FOR REPAIR WORK PERFORMED BY A TOYOTA DEALERSHIP USING AN IDENTICAL PART NUMBER FOR REIMBURSEMENT ELIGIBILITY, I WAS DIRECTED TO CONTACT THE MANAGER AT THE DEALERSHIP AND OBTAIN WRITTEN INFORMATION ON THE CAUSE OF THE BREAKAGE THAT OCCURRED NEARLY TEN YEARS EARLIER AND THAT I NEEDED TO CONTACT HIM BECAUSE HE WAS NOT RESPONDING TO THE CORPORATE CUSTOMER SERVICE OFFICE. I SENT A LETTER, DATED JANUARY 20, 2014, TO HIM BUT NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT. ALTHOUGH I'VE DONE EVERYTHING REQUIRED, SOMETIMES MORE THAN ONCE, HAD REPAIRS COMPLETED USING THE PROPER PART NUMBER, AS SHOWN ON THE REPAIR WORKSHEET ISSUED BY A TOYOTA DEALER, I'VE BEEN DENIED REIMBURSEMENT DUE TO TOYOTA'S OWN DEALERSHIP REPAIR MANAGER'S LACK OF COOPERATION. IF THE REPAIRS WERE NOT DUE TO THE CABLE BREAKAGE AND IF THE REPLACEMENT PART WAS NOT NEEDED, WHY DID THE TOYOTA DEALERSHIP DO THE REPAIR AND CHARGE ME FOR IT? COPIES - LETTERS AND RECEIPTS WILL BE PROVIDED, IF NEEDED. *TR
TL* THE CONTACT OWNS A 1998 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 10V160000(STRUCTURE) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I CAME HOME AND TURNED MY IGNITION SWITCH OFF BUT MY 1998 TOYOTA VAN KEPT RUNNING.TURNING THE KEY ON AND OFF DID NOT TURN IT OFF. I TRIED SHUTTING IT DOWN WITH THE IGNITION SWITCH AGAIN AND AGAIN AND AGAIN. I TRIED TURNING IT OFF AGAIN WHILE MOVING THE GEAR SELECTOR LEVER BUT TO NO AVAIL. I BEGIN TO SMELL BURNING RUBBER. I LIFTED THE HOOD AND REALIZED THE ENGINE WAS BEING TURNED OVER BY THE STARTER WHICH WAS NOT DISENGAGING AND STARTING TO SMOKE. THEN TONS OF SMOKE BEGAN BOILING OFF THE STARTER. I DISCONNECTED THE POSITIVE BATTERY CONNECTION AND THE ENGAGED STARTER STOPPED CRANKING THE ENGINE. HEAVY SMOKE CONTINUED BOILING FROM THE STARTER FOR ABOUT A MINUTE LONGER. I WAS VERY GLAD I WAS NOT INSIDE THE GARAGE BECAUSE I THINK THE STARTER COULD HAVE STARTED A FIRE OR THE SMOKE WOULD HAVE SMOTHERED ME. *TR
ENGINE LIGHT CAME ON IN MY 1998 TOYOTA SIENNA ON I75 IN ATLANTA GA WHILE VISITING FRIENDS, WAS ABLE TO GET TO MEDIAN BEFORE IT DIED. HAD IT TOWED TO INDEPENDENT MECHANIC WHO VERIFIED SLUDGE BUILD UP. CALLED TOYOTA ABOUT ENGINE FAILURE. WAS TOLD TO TAKE VAN TO A TOYOTA DEALERSHIP IN SC (WHERE WE LIVE) TOWED THE VAN HOME TOOK IT TO DEALERSHIP WHO ALSO VERIFIED SLUDGE BUILD UP. WAS TOLD BY TOYOTA THAT THEY WERE AWARE OF THE PROBLEMS IN THEIR ENGINES BUT WAS NOT GOING TO PAY FOR ENGINE REPLACEMENT BECAUSE WE DID NOT HAVE RECEIPTS PROVING THAT OIL/FILTERS CHANGES WERE MADE. WE CHANGED OUR OIL EVERY 3000 MILES WITHOUT FAIL. IF WE DIDN'T ENGINE WOULD HAVE DIED SOONER. TOYOTA DID SAY THAT WE COULD PAY FOR REPAIRS $9000 AND THEN SUBMIT RECEIPTS FOR REVIEW AND MAY BE REIMBURSED FOR REPAIRS. STILL FIGHTING WITH TOYOTA, HAVE MADE COMPLAINT WITH BBB. POLICE WERE CALLED TO THE SCENE, I WAS ALONE WITH 4 CHILDREN. *NM
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
steering component that breaks, causing a driver to lose control.
GEAR SHIFTER MOUNT UNIT ON THE STEERING COLUMN BROKE APART, STRANDING THE VEHICLE IN THE MIDDLE OF THE ROAD.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
REAR WINDSHIELD SPONTANEOUSLY SHATTERED WHILE DRIVING ON AN OPEN COUNTRY ROAD , NO OVERHANGING TREES OR OVERPASSES), WITH OTHER TRAFFIC PRESENT. NO SIGN OF ANY IMPACT. SOUNDED LIKE A THUMP", THEN LOOKED BACK TO SEE THE WINDSHIELD SHATTERED. PULLED OVER AS MY DAUGHTER AND SON WHO WAS IN THE BACK ROW OF SEATS BEGAN SCRERAMING. *AK
SECOND FAILURE OF WINDOW ELECTRIC MOTORS. FIRST OCCURRED APPROXIMATELY ONE YEAR AGO--DRIVER'S SIDE MOTOR REPLACED. SECOND IS CURRENT. WAS TOLD BY DEALER THAT MOTOR WOULD HAVE TO BE REPLACED ON PASSENGER SIDE. WAS TOLD NO RECALL OR SERVICE BULLETINS ISSUED BY TOYOTA EVEN THOUGH DEALERS SERVICE PEOPLE SAID WINDOW MOTOR FAILURES WERE COMMON IN TOYOTAS. *JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
AT INTERSTATE SPEED I HAD A FEW SECOND DRAG AND THEN COMPLETE TRANSMISSION DISENGAGEMENT. MANAGED TO GET IT OFF THE INTERSTATE BY LETTING IT SET A FEW MINUTES AND BEING ABLE TO DRIVE A 1/4 MILE OR SO AT A TIME. I HAVE ALWAYS TAKEN VERY GOOD CARE OF THE VAN INCLUDING FLUID CHANGES. IT ONLY HAS 77,000 MILES BUT TOYOTA REFUSES TO DO ANYTHING ABOUT IT EVEN THOUGH THEY ARE AWARE OF THE DEFECT( BECAUSE THERE WARRANTY EXTENSION IS ONLY FOR 8 YEARS 100,000 AND I AM OVER THE 8 YEARS. *JB
WE HAVE A 1998 TOYOTA SIENNA LE WITH ABOUT 88,000 MILES ON IT. WE DO NOT DRIVE THE CAR TOO MUCH AND MOST OF THE TIME IT SITS IN OUR GARAGE. ON THE WAY UP TO NH FROM NJ AT JUNE 17 2006, THE TRANSMISSION STARTED TO HAVE PROBLEMS, WHICH THE TRANSMISSION WAS SOMETIMES UNABLE TO ENGAGE. WE FINALLY MADE IT HOME AND SENT THE CAR TO THE TOYOTA DEALER. THE DEALER TOLD US "THIS IS A KNOWN ISSUE." THAT ARE KNOWN FOR TRANSMISSION FAILURES. WE UNDERSTAND THAT THE EXTENDED WARRANTY COVERED UP TO 100,000 MILES AND 8 YEARS. BUT OUR CAR JUST PASSED IT BY 5-6 WEEKS AND IS WELL UNDER 100,000 MILES. DEALER TOLD US TO CONTACT TOYOTA AS IT JUST PAST THE DEADLINE AND HAS LOW MILEAGE. TOYOTA HAS GIVEN US A VERY HARD TIME. THEY INSISTED THAT IT IS OUR PROBLEM NOW BECAUSE WE DIDN'T DISCOVER IT BEFORE THE 8 YEARS DEADLINE. HERE IS WHAT IS LISTED ABOUT IN THE NHTSA.GOV WEBSITE THAT LISTS TECHNICAL SERVICE BULLETINS: *NM MAKE: TOYOTA MODEL: SIENNA YEAR: 1998 TYPE: PASSENGER CAR SERVICE BULLETIN NUMBER: TC03014 NHTSA ITEM NUMBER: 10003372 SUMMARY DESCRIPTION: EXTENDED WARRANTY COVERAGE REGARDING A NO MOVEMENT OR A SLIPPING CONDITION OF THE AUTOMATIC TRANSAXLE. *TT
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1998 TOYOTA SIENNA. THE CONTACT STATED THAT THE WARNING INDICATORS ON THE INSTRUMENT PANEL DID NOT FUNCTION WHEN THE VEHICLE REACHED HIGH TEMPERATURES. THE CONTACT STATED THAT ONLY THE CHECK ENGINE WARNING INDICATOR FUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 98V278000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT COMPLETED. THE FAILURE MILEAGE WAS NOT PROVIDED.
HORN WORKED INTERMITTENTLY AND NOW NOT AT ALL.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DRIVER IN WRONG LANE HIT MY VAN, WITH MOST OF IMPACT ON RIGHT FRONT SIDE OF VAN. BOTH VEHICLES WERE TOTALLED IN COLLISION. RIGHT FRONT PASSENGER SEAT BELT INITIALLY HELD, BUT RELEASED DURING COLLISION AND PASSENGER ENDED UP ON DRIVER'S ARMREST. NEITHER AIRBAG DEPLOYED. *TT
I HAVE A 1998 TOYOTA SIENNA LE. ALL OF THE SEAT BELTS DO NOT RETRACT BACK INTO THE PANELS WITHOUT HELP FROM THE PASSENGERS. IF YOU LEAN FORWARD THEY STAY WHERE THEY ARE EXTENDED TO. I HAVE HAD THEM LOOKED AT AND THE TECHNICIAN SAID THE RETURN SPRINGS HAVE ALL RELAXED. THIS IS THE 4TH TOYOTA AUTOMOBILE I HAVE OWNED AND ALL OF THEM HAVE DONE THIS. I DON'T KNOW HOW THIS CAN BE SAFE? *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIR BAGS DID NOT DEPLOY IN A FRONT END COLLISION. WE WERE TRAVELING AT ABOUT 65MPH ON THE INTERSTATE WHEN ANOTHER VEHICLE LOST CONTROL, WRECKED, AND CAME TO A COMPLETE STOP IN OUR LANE AND FACING US. MY HUSBAND BRAKED HARD BUT WE COULD NOT AVOID THE VEHICLE. WE TRULY HAVE NO IDEA HOW FAST WE WERE GOING AT IMPACT BUT I WOULD GUESS 30-40 MPH. IT HAD JUST STARTED RAINING LIGHTLY PRIOR TO THE ACCIDENT. SEAT BELTS AND GOD SAVED US. NO MAJOR INJURIES.
DRIVER IN WRONG LANE HIT MY VAN, WITH MOST OF IMPACT ON RIGHT FRONT SIDE OF VAN. BOTH VEHICLES WERE TOTALLED IN COLLISION. RIGHT FRONT PASSENGER SEAT BELT INITIALLY HELD, BUT RELEASED DURING COLLISION AND PASSENGER ENDED UP ON DRIVER'S ARMREST. NEITHER AIRBAG DEPLOYED. *TT
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
STARTED TO GET CLUNKING/RATTLING NOISES ON HIGHWAY THAT SOUNDED LIKE IT WAS COMING FROM FRONT LEFT DRIVER'S SIDE. REDUCED SPEED TO 50 MPH. ABOUT 5 MILES FROM HOME BRAKE LIGHT CAME ON. PULLED OVER AND FOUND BRAKE FLUID LEAKING AROUND FRONT DRIVERS SIDE TIRE (ABOUT 9PM). SLOWLY DROVE TO MECHANIC ABOUT 2 MILES AWAY AND LEFT CAR OVERNIGHT. RETURNED NEXT MORNING AND EXAMINED BRAKE FLUID RESERVOIR. FOUND VERY LITTLE FLUID IN RESERVOIR - DISTRIBUTED ACROSS THE ENTIRE BOTTOM. MECHANIC REPORTED THE FRONT STRUT MOUNTING FAILED (APPARENTLY A PROBLEM WITH THESE CARS). AFTER FAILING THE STRUT PUNCTURED THE BOTTOM OF THE BRAKE FLUID RESERVOIR (ABOUT 3/8" HOLE) AT ONE OF THE CORNERS (SEE PHOTO) ALLOWING THE FLUID TO DRAIN. SHOULD I HAVE LOST ALMOST ALL FLUID WITH A 2 CIRCUIT BRAKING SYSTEM? DOES THE RESERVOIR HAVE AN INTERNAL BAFFLE TO PREVENT ALMOST TOTAL LOSE OF FLUID? I AM THE ORIGINAL OWNER AND HAVE ALL MAINTENANCE RECEIPTS.
WHILE DRIVING THERE WAS A LOUD CLANKING NOISE COMING FROM UNDERNEATH THE VEHICLE. *NLM
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I HAVE A 1998 TOYOTA SIENNA RECENTLY THE AIRBAG LIGHT IS ON AND THE HORN AND CRUISE CONTROL ARE NOT WORKING I WONDER IF THIS CAN BE A SAFETY RECALL FOR THE LIFE OF THE VEHICLE OR DO I JUST HAVE TO PAY FOR THE REPAIR. *TR
ON AUGUST 25, 2010, I WAS TAKING MY GRANDCHILDREN TO RAINBOW STATION DAYCARE IN OUR TOYOTA SPORTS VAN SIENNA XLE, 1998. WARRENTON TOYOTA DEALER IN VIRGINIA PERFORMED A FULL 100,000-MILE SERVICE ON VAN ON JULY 10, 2010. I TURNED INTO THE PARKING LOT OF THE DAY CARE AT A SPEED OF 5 MPH WITH MY FOOT ON THE BRAKE. WHILE I WAS ABOUT TO PARK THE CAR, THERE WAS UNINTENDED SUDDEN ACCELERATION OF THE CAR AND CAR WENT FROM PARKING LOT TO SIDEWALK AND BEGAN GOING TOWARDS THE OFFICE OF THE DAYCARE. I TURNED THE STEERING TO THE RIGHT AS FAR AS I COULD IN ORDER TO GET AWAY FROM THE ENTRANCE OF THE DAYCARE AND THE LOBBY (BOTH HAVE A GLASS WALL) AND WAS TRYING TO GET BACK TO THE PARKING LOT THE CAR WOULD NOT STOP. I TRIED TO PUSH THE BRAKE AS HARD AS I COULD BUT THE CAR WOULD NOT STOP INSTEAD IT LEFT CAR TIRE TRACK MARKS ON THE SIDEWALK AND THE FRONT LAWN OF THE DAYCARE. THE CAR FINALLY HIT THE BRICK WALL AND STOPPED. FORTUNATELY THE GRANDCHILDREN WERE SAFE. MY RIGHT HAND WRIST BONE (RADIUS) WAS BROKEN. I HAD TO UNDERGO SURGERY. OUR CAR WAS TOTALED AND IS BEYOND REPAIR. TOYOTA IS TRYING TO FIND OUT HE CAUSE OF ACCIDENT. *TR
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SINCE I BOUGHT MY 1998 USED TOYOTA SIENNA WITH 190XXX MILES, WHEN PRESS A LITTE BIT THE GAS PEDAL ON A UPHILL IT START TO ACCELERATE LIKE CRAZY, I CAN BARELY STOP IT, I MUST TO PUT THE TRANSMISSION IN NEUTRAL TO STOP THE VAN, TODAY I WAS ON A VERY PRONUNTIATED UPHILL AND ALMOST CRASH BECAUSE IT ACCELERATES ITSELF WHEN PRESS A LITTLE THE GAS PEDAL. I''M SCARED TO USE THE VAN AGAIN BUT I DON'T HAVE OTHER CHOISE AND AT THE SAME TIME I'M SCARED TO SELL THE VAN TO SOMEONE ELSE. *TR
THE CAR IS SHIFTED FROM PARK TO DRIVE AND IT ACCELERATES SUDDENLY WITHOUT ME PRESSING THE ACCELERATOR. PRESSING THE BRAKES DO NOT STOP THE CAR, THE ONLY WAY TO STOP IT IS BY SHIFTING INTO PARK OR NEUTRAL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THREE YEAR AGO I BOUGHT 4 SPORTIVA WHEELS FOR MY 1998 TOYOTA SIENNA. THE MODEL OF THIS WHEEL WAS MILANO. ON MAY 25, 2006 MY WIFE WAS DRIVING HOME WITH MY 5 YEAR OLD KID AND ON ROAD 116 KM 0.2 LAJAS, PUERTO RICO ONE OF THE WHEELS BROKE IN THE CENTER AND MY WIFE LOST CONTROL OF THE MINIVAN FOR A FEW SECONDS. HOPEFULLY SHE AND MY SON DON'T HAVE ANY INJURIES BUT SHE WAS VERY SCARED. IF SHE WERE DRIVING AT MUCH HIGHER SPEED AT THAT TIME MY WIFE AND KID COULD HAVE BEEN KILLED. SHE WAS DRIVING AT 25 MPH BECAUSE IT WAS A TURN. MY CAR HAS DAMAGE TO THE FRONT FENDER, BRAKE DISK, FRONT AXLE, TIRE ETC... THE REST OF THE WHEELS ARE CRACKED IN THE SAME AREA. I'M WRITING THIS COMPLAINT BECAUSE SOMEBODY THAT HAVE THIS WHEELS CAN DIE AND I WILL HAVE TO SPEND MUCH MONEY TO FIX MY CAR. *JB
ALUMINUM ALLOY RIMS APPARENTLY EXPAND AND CONTRACT WITH TEMPERATURE CHANGES, CAUSING LEAKS IN TIRES. SOMETIMES PRESSURE DROPS 2-3 LBS. BUT SOMETIMES IT DROPS TO DANGEROUS LEVELS (15 LBS. OR EVEN LESS). SOMETIMES THE TIRE PRESSURE MONITOR ALERTS AND SOME TIMES IT DOES NOT, EVEN AT DANGEROUS LOW LEVELS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
EVERY TIME VEHICLE GOES THROUGH A PUDDLE OF WATER AIR CONDITIONER LIGHT FLASHES, AND AIR CONDITIONER BECOMES DISABLED. WARM/MOIST AIR COMES OUT. WHY IS CONSUMER TRYING TO DEFROST WINDSHIELD. *AK
ACCEPTED FOR ARBITRATION BY WA STATE ATTY GENERAL
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE FUEL INJECTOR SEALS WERE LEAKING. THE DEALER CLAIMED THIS WAS A FIRE HAZARD AND REPLACED THE FUEL INJECTOR SEALS. *AK *SC *JB
MY ENGINE LIGHT IS ON AND IT ALL MAY BE FROM THE GAS CAP. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
HEAD LIGHTS DO NOT ILLUMINATE ROAD APPROPRIATELY, RESULTING IN POOR VISIBILITY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .