Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1998 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
REAR WINDSHIELD SPONTANEOUSLY SHATTERED WHILE DRIVING ON AN OPEN COUNTRY ROAD , NO OVERHANGING TREES OR OVERPASSES), WITH OTHER TRAFFIC PRESENT. NO SIGN OF ANY IMPACT. SOUNDED LIKE A THUMP", THEN LOOKED BACK TO SEE THE WINDSHIELD SHATTERED. PULLED OVER AS MY DAUGHTER AND SON WHO WAS IN THE BACK ROW OF SEATS BEGAN SCRERAMING. *AK
SECOND FAILURE OF WINDOW ELECTRIC MOTORS. FIRST OCCURRED APPROXIMATELY ONE YEAR AGO--DRIVER'S SIDE MOTOR REPLACED. SECOND IS CURRENT. WAS TOLD BY DEALER THAT MOTOR WOULD HAVE TO BE REPLACED ON PASSENGER SIDE. WAS TOLD NO RECALL OR SERVICE BULLETINS ISSUED BY TOYOTA EVEN THOUGH DEALERS SERVICE PEOPLE SAID WINDOW MOTOR FAILURES WERE COMMON IN TOYOTAS. *JB
SLIDING DOORS - BOTH WERE STICKING AND DIFFICULT TO OPEN. THEN PASSENGER SIDE DOOR COULD ONLY BE OPENED FROM THE OUTSIDE AND NOW IT CAN'T BE OPENED FROM OUTSIDE OR INSIDE. POWER WINDOW - DRIVER'S SIDE POWER WINDOW BEGAN WORKING INTERMITTENTLY AND NOW WON'T WORK AT ALL
REAR WINDOW SHATTERED SPONTANEOUSLY WITHOUT BEING STRUCK BY ANYTHING AND WITHOUT STRIKING ANYTHING. THIS HAPPENED ON A HOT DAY, WITH WINDOWS CLOSED AND AIR CONDITIONING ON FULL. NO APPARENT CAUSE FOR WINDOW DISINTEGRATING IDENTIFIED.*AK
RIGHT REAR FIRESTONE AFFINITY TIRE EXPERIENCED TREAD SEPARATION, CLAIM 43-R744-779. *SLC
WINDSHIELD CRACKED FROM BOTTOM WHERE HEATER BLEWOUT WHICH MAY HAVE CONTRIBUTED TO THIS PROBLEM. *AK ONE DAY PRIOR TO THE INCIDENT, THERE WAS A SNOW STORM AND ICE BUILD-UP ON FRONT WINDSHIELD. THE WINDSHIELD CRACKED LATER ON. *YH
WINDSHIELD WIPERS.
BLOWER SWITCH.
SON HAD POKED HEAD THROUGH SUN ROOF & IT BECAME STUCK. BELIEVES SON HAD HIT BUTTON TOO CLOSE TO SUN ROOF AS HE WAS TURNING HIS HEAD AROUND. MOTOR CAN BE HEARD RUNNING WHILE TRYING TO CLOSE. PUSHED/PULLED FROM BOTTOM TO RELEASE HEAD. SUN ROOF LOCKED IN POSITION AFTER SON'S HEAD WAS RELEASED. WENT TO START VEHICLE & SUN ROOF WENT BACK/FORTH, 4 INCHES EACH WAY. TAKING TO DEALER. *AK
VEHICLE WAS RUNNING & SUN ROOF OPENED WHEN SON, 3- YEAR OLD GOT HIS HEAD STUCK. AS HE WAS TURNING AROUND, HIT THE BUTTON & SUNROOF STARTED TO CLOSE. CHILD'S HEAD GOT CAUGHT JUST ABOVE THE EARS. WAS HARD TO RELEASE. COULD HEAR SUN ROOF MOTOR RUNNING, TRIED TO CLOSE. 5 PEOPLE PUSHED & PULLED TO RELEASE CHILD'S HEAD. FINALLY CHILD'S HEAD CAME OUT. STARTED VEHICLE & SUN ROOF TRIED TO CLOSE, BUT WOULD ONLY GO BACKWARDS OR FORWARDS 4 INCHES. VEHICLE AT DEALER'S. *AK
THIS 98 SIENNA XLE HAS HAD THE WINDSHIELD DISTORATION SINCE DAY ONE, AND THE TOYOTA REPRESENTATIVE SAID THE COMPANY HAS NO INTENTION OF FIXING IT SINCE NO ONE HAS DIED. BUT IT CASUSES EXCESSIVE EYE STRAIN AND WILL ONE DAY KILL SOMEONE. ALSO THE CHIPPING THEY BLAME ON LEAD FREE PAINT SOMETHING THEY SAID IS ALL RALPH NADERS FAULT. YET THE DESIGN ALLOWS FOR THIS CHIPPING CAUSED BY ROCKS TO BE GREATER BUT IT WAS NOT POINTED OUT WHEN I BOUGHT THE VAN. THEY TOYOTA ABSOLVES ITSELF OF ALL PROBLEMS. IT IS JUST A CONSUMER RIP OFF-THEY WANT ME TO PAY TO REPAINT AND IF I WANT A NEW WINDSHEILA I HAVE TO BUY ONE THOUGH THE DISTORION IS CLEAR ON THE 98 WHEN YOU DRIVE AND LOOK FROM RIGHT TO LEFT. SO CLEAR IT WEARS ON YOUR EYES. THE 99'S SEEM TO HAVE DISTORATION BUT IT IS NOT AS PERCEPTABLE WHEN DRIVING AS THE 98 WINDSHIELD. *AK
LEFT REAR CENTER MOLDING FOR WINDOW CAME APART. YH
LEFT FRONT WINDOW INOPERABLE. YH
REAR WINDOW WASHER PUMP FAILED. *YC
REAR WINDSHIELD WIPER/WASHER LEAKING. NLM
SHAPE AND DESIGN OF THE VEHICLE CREATES SEVERE BLIND SPOTS.
DRIVER'S AND PASSENGER'S WINDSHIELDS ARE DISTORTED AND HAVE A MELTED LOOK ON THE GLASS. DLR CANNOT DETERMINE THE PROBLEM. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .