1998 Toyota Sienna Steering Problems

steering component that breaks, causing a driver to lose control.

NHTSA ID

11575190

Incident

Aug 16, 2017

GEAR SHIFTER MOUNT UNIT ON THE STEERING COLUMN BROKE APART, STRANDING THE VEHICLE IN THE MIDDLE OF THE ROAD.

NHTSA ID

11220335

Incident

Aug 16, 2018

CAR STARTED MAKING CLUNKING NOISES WHEN TURNING THE STEERING WHEEL. TOOK IT TO A MECHANIC WHO TEST DROVE IT AND EXAMINED THE STEERING. HE VALIDATED THE CLUNKING NOISE AND SAID HE FOUND THE STEERING RACK WAS BROKEN AT THE MOUNT AND NEEDS TO BE REPLACED TO DRIVE THE CAR SAFELY.

NHTSA ID

10724653

Incident

Jun 9, 2015

Mileage

67,000 mi

I BOUGHT A TOYOTA SIENNA MY '98 BRAND NEW IN MAY 1998 AND STILL OWN IT. THIS CAR ALSO HAS DEMONSTRATED A SIMILAR PROBLEM EVER SINCE I BOUGHT THE CAR ' VEERING TO RIGHT. THE DRIVER HAS TO CONSTANTLY CORRECT THE STEERING IN ORDER TO KEEP THE CAR MOVING STRAIGHT. EVEN AFTER THREE ATTEMPTS IN '98, '99, AND 2000, RESPECTIVELY, WERE MADE TO ADDRESS THIS PROBLEM BY A TOYOTA DEALER (COPY OF THE PAPERWORK CAN BE FURNISHED UPON REQUEST), THE PROBLEM HAS YET BEEN CORRECTED SUCCESSFULLY AS OF TODAY. THIS PROBLEM INCREASES DRIVING FATIGUE ESPECIALLY LONG TRIPS AND IN TURN MAY INCREASE THE CHANCE OF AUTO ACCIDENTS. *TR

NHTSA ID

10312558

Incident

Dec 19, 2000

Mileage

13,483 mi

ON OCT 14TH 2006 AT ABOUT 4:45 PM I WAS DRIVING IN A PARKING LOT AT SLOW SPEED. I CAME TO A STOP AND THEN TRIED TO MAKE A RIGHT TURN. AS I TURNED THE WHEEL AND APPLIED THE GAS THE STEERING COLUMN MADE A NOISE LIKE BREAKING PLASTIC AND THE CAR MOVED IN A STRAIGHT LINE DESPITE THE WHEEL BEEING TURNED. I INCREASED THE TURNING MOTION UNTIL IT WAS CLEAR STEERING HAD FAILED. SINCE THE LOT WAS EMPTY I BROUGHT THE CAR TO A STOP WITHOUT INCIDENT. I HAD THE CAR TOWED TO SANDY SPRINGS TOYOTA AND WAS TOLD THAT THE STEERING SHAFT HAD BROKEN AT THE "KNUCKLE" WHERE THE COLUMN CONNECTS TO THE SHAFT. IN ADDITION I WAS TOLD THAT THE SPIRAL CABLE TO THE AIRBAG HAD BEEN DAMAGED IN THE INCIDENT. MY CONCERNS ARE THAT HAD THIS OCCURED AT HIGH SPEED OR WHILE ALREADY IN A TURN OR IN TRAFFIC THE RESULTS WOULD HAVE BEEN CATASTROPHIC. IN ADDITION THE FAILURE OF THE AIR BAG MEANT THAT HAD I IN FACT HAD A COLLISION I WOULD NOT HAVE HAD THE PROTECTION OF THE AIRBAG. I DRIVE THIS CAR DAILY AND I DID NOT DETECT AND CHANGE IN STEERING OR HANDLING THAT WOULD HAVE BEEN A WARNING. THE CAR WAS REPAIRED AND HAS DRIVEN NROMALLY SINCE. I DO NOT KNOW WHAT HAPPENED TO ANY REPLACEMENT PARTS. *NM

NHTSA ID

10174880

Incident

Oct 14, 2006

Mileage

108,884 mi

WHEN MAKING LEFT TURNS, STEERING WHEEL OFTEN "HANGS" (DOESN'T SMOOTHLY RETURN TO CENTER POSITION), REQUIRING CONSTANT VIGILANCE TO AVOID COLLISION OR LOSS OF CONTROL. THIS WAS REPORTED TO DEALER AT FIRST SERVICE AFTER PURCHASE, AND I HAVE REQUESTED INFORMATION AS TO A "FIX" SEVERAL OCCASSIONS, MOST RECENTLY WITH DERBY AT STAR TOYOTA ON 4/7/04. STATED "NEVER HEARD OF THE PROBLEM". I AM AWARE THAT THERE IS A TSB ON THIS ISSUE HOWEVER, AND WOULD VERY MUCH LIKE THIS PROBLEM RESOLVED AFTER 5+ YEARS. ADDITIONALLY, THE CAR GOES THROUGH TIRES LIKE CRAZY... PERHAPS RELATED TO THIS PULL TO THE LEFT? I'VE PUT ON A COMPLETE NEW SET PLUS 2 TIRES IN THE 50K MILES I'VE HAD THE VEHICLE.*AK

NHTSA ID

10065681

Incident

Apr 6, 2004

MY WIFE WAS DRIVING A 98 TOYOTA SIENNA WITH KIDS ON THE FREEWAY IN A COMUTER LANE. ALL OF A SUDDEN THE STEERING WHEEL STARTED VIBRATING AND LOCKED IN LEFT POSITION. AS A RESULT THEY ENDED UP CRASHING IN THE MIDDLE DIVIDER HEAD ON. THE VAN TOOK A 180 DEGREE SPIN AND HIT FROM THE BACK. WE HAVE DONE 99000 MILES ON THIS VAN IN LAST 5 YEARS. THIS IS TOTALLY A MALFUNCTION OR MECHANICAL FAILURE OF STEERING WHEEL. WE HAVE DONE LONG TRIPS WITH OUR VAN IN THE PAST 5 YEARS AND NEVER HAD PROBLEM. ALSO THE AIR BAGS DID NOT OPEN UP EVEN THOUGH THE IMPACT WAS SO SEVERE.

NHTSA ID

10056363

Incident

Jan 23, 2004

Mileage

99,080 mi

AFTER DECELERATING EXITING OFF A FREEWAY RAMP AND MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL WOULD LOCK UP MOMENTARILY AND THEN DISENGAGE. *LA

NHTSA ID

10045339

Incident

Oct 26, 2003

THE STEERING WHEEL WAS TURNED IN THE RIGHT POSITION AND THE DRIVER WAS IN THE PROCESS OF STRAIGHTENING IT WHEN IT LOCKED UP. THIS CAUSED LOST OF CONTROL OF THE VEHICLE. THE VEHICLE HAD GONE INTO THE HIGHWAY DIVIDER AND WAS TOTALED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK *SCC *JB

NHTSA ID

10034334

Incident

Aug 29, 2003

Mileage

3,800 mi

CONSUMER STATES WHILE DRIVING 40MPH BOTH TIRE RODS BROKE CAUSING LOST OF STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

NHTSA ID

10004275

Incident

Jan 15, 2003

STEERING SHAFT MALFUNCTIONED. WHEN MAKING TURNS STEERING WHEEL WOULD CLICK ON LEFT HAND TURNS, AND THEN BECAME LOOSE ON LEFT HANDED TURNS. CONTACTED DEALER. *AK

NHTSA ID

8019040

Incident

Aug 2, 2002

WHILE DRIVING SOMETHING IN STEERING WHEEL BROKE AND LOST CONTROL OF STEERING. STEERING WHEEL WOULD NO LONGER TURN WHEELS ON VEHICLE. DEALER CONTACTED. *AK

NHTSA ID

8006330

WHEN TURNING LEFT AND ACCELERATING, THE STEERING WHEEL "STICKS" AND MUST BE MANUALLY PULLED BACK TO CENTER

NHTSA ID

748686

WHILE MAKING A LEFT TURN THE STEERING WHEEL STICKS/LOCKS INSTEAD OF AUTOMATICALLY RETURNING TO CENTER, THE PROBLEM SEEMS TO BE MORE NOTICEABLE IN WARM WEATHER, DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM

NHTSA ID

785193

THE VEHICLE'S RIGHT REAR WHEEL ALONG WITH THE AXLE/SPINDLE CAME OFF AFTER THE SPINDLE/AXLE SNAPPED WHILE DRIVING AT HIGH SPEED ON I-10 WESTBOUND NEAR POMONA, CA ON 9/22/2000 NIGHT. THE VEHICLE WENT TOTALLY OUT OF CONTROL AND CRASHED INTO THE CONCRETE CENTER DIVIDER AND FINALLY LANDED ON TOP OF THE CONCRETE DIVIDER WITH DIRECTION FACING EASTBOUND.*AK

NHTSA ID

733325

Incident

Sep 22, 2000

WHILE TURNING THE WHEELS FROZE, AND I WAS UNABLE TO CONTROL THE CAR. I HAD TO JAM ON THE BREAKS IN ORDER TO KEEP MYSELF FROM GOING OFF THE ROAD...VERY DANGEROUS SITUATION.*AK

NHTSA ID

727838

Incident

Aug 10, 2000

POWER STEERING FLUID LEAK WHILE VEHICLE WAS STUCK IN SNOW AND ICE CAUSED A FIRE IN THE RIGHT FRONT WHEEL. *YH

NHTSA ID

857353

Incident

Jan 27, 2000

TRANSMISSION AND ALIGNMENT PROBLEMS.

NHTSA ID

609480

HIT ON DRIVER SIDE AT 30MPH--VAN ROLLED OVER. *AK

NHTSA ID

708750

Incident

Jul 15, 1999

BEGINNING AT 4,000 MILES, THIS VEHICLE HAS HAD A RECURRING, INTERMITTENT PROBLEM WITH THE POWER STEERING MECHANISM. WHEN MAKING A LEFT HAND TURN, THE STEERING LOCKS AND CONTINUES TO TURN THE VEHICLE IN A CIRCLE. IT RELEASES ONLY WHEN MANUALLY FORCED BACK TO CENTER. DURING THE COLDER, WINTER MONTHS, THIS WOULD HAPPEN 2 OR 3 TIMES A DAY IN HEAVY CITY TRAFFIC. I HAVE HAD THE POWER STEERING CHECKED BY THE DEALER ON DIFFERENT OCCASIONS. THE DEALER INSISTS THERE IS NOTHING WRONG. THE VEHICLE NOW HAS NEARLY 19.,000 MILES ON IT AND THE PROBLEM IS GETTING WORSE. ON FRIDAY, JULY 2, 1999, BECAUSE OF A LOCK UP OF THE STEERING MECHANISM, I NEARLY CAUSED AN ACCIDENT BY BEING FORCED INTO THE CROSS TRAFFIC WHICH WAS STOPPED AT AN INTERSECTION, WHILE MAKING A LEFT HAND TURN. IT HAPPENED AGAIN ON SUNDAY, JULY 4, 1999. THE POWER STEERING WAS CHECKED AGAIN BY THE DEALER ON JULY 8, 1999, WHO INSISTS THERE IS NOTHING WRONG! *AK

NHTSA ID

708360

Incident

Jul 2, 1999

WHEN ACCELERATING FROM A STOP AND MAKING A LEFT TURN, STEERING ASSEMBLY WILL MOMENTARILY NOT RETURN TO CENTER, BUT WILL STICK AT ~30DEGREES LEFT OF CENTER. EFFORT IS REQUIRED TO RETURN STEERING TO CENTER, ELSE IT WILL REMAIN IN LOCKED POSITION. ONLY AFFECTS LEFT TURNS AND ONLY WHEN ACCELERATING, OTHERWISE UNDPREDICTABLE (NOT _EVERY_ TURN). NOT RELATED TO ENGINE OR EXTERNAL TEMPERATURE. *AK

NHTSA ID

707357

Incident

Jun 7, 1999

ACCEPTED FOR ARBITRATION BY WA STATE ATTY GENERAL

NHTSA ID

704278

Incident

Aug 6, 1998

VEHICLE WHEN TURNING LEFT SUCH AS AT AN INTERSECTION WILL CONTINUE TO TURN UNLESS THE STEERING WHEEL IS MANUALLY RETURNED TO THE STRAIGHT AHEAD POSITION. IN OTHER WORDS IF YOU ARE NOT PAYING ATTENTION THE VEHICLE WILL CONTINUE TO TURN AND WOULD TURN IN A CIRCLE. THIS OCCURS SPORADICALLY. WHEN TAKEN TO THE DEALER THEIR REPSONSE IS THAT TOYOTA IS AWARE OF THE PROBLEM AND THAT IT USUALLY OCCURS WHEN TURNING TO THE RIGHT. THEY ARE WORKING IN THE PROBLEM. OUR FEELING IS THAT THIS IS A SAFETY ISSUE AND IT SEEMS TO BE GETTING WORSE IN CATCHING IN THE LEFT TURN MODE. TOYOTA SAYS THERE IS NO SAFETY ISSUE. THEY HAVE BEEN WORKING ON THIS PROBLEM FOR SEVERAL MONTHS OR SO THEY SAY.

NHTSA ID

701219

VEHICLE SKIDDED @40-45 MPH ON WET SURFACE, CAUSING DRIVER TO LOOSE CONTROL.

NHTSA ID

780401

Incident

Sep 7, 1998

STEERING HAS A MODERATE PULL AND DRIFTS TO THE RIGHT AT ALL SPEEDS. AFTER TWO ALIGNMENTS, DEALER STATED THAT FRONT WHEEL DRIVE VEHICLES PULL BECAUSE OF DIFFERENTIAL TORQUE.

NHTSA ID

536402