Body & structureTires & wheels
Filed Aug 12, 2014
IT APPEARS THAT TOYOTA HAS CREATED ARTIFICIAL OBSTACLES TO PREVENT MY OBTAINMENT OF AN ELIGIBLE REIMBURSEMENT FOR RECALL (SAFETY RECALL A9E - TIRE CARRIER CABLE) REPAIRS. IN RESPONSE TO THE RECALL NOTICE I HAD THE CABLE INSPECTED THEN CONTACTED TOYOTA IN ACCORDANCE WITH THE RECALL LETTER BUT I WAS DENIED REIMBURSEMENT. ON OCTOBER 2, 2013 I WROTE TO TOYOTA FOLLOWING THE INSPECTION AND ATTACHED THE ORIGINAL WORK ORDER FROM A TOYOTA DEALER FOR THE REPLACEMENT OF PART NUMBER "51900-08010" AS REQUIRED. I RECEIVED AN OCTOBER 17TH RESPONSE SAYING I NEEDED TO PROVIDE ANSWERS TO THREE QUESTIONS:REASON THE VEHICLE BROUGHT INTO THE REPAIR FACILITY; THE REPAIR FACILITY DIAGNOSES, AND THE REPAIR PERFORMED IN ORDER TO CORRECT THE CONCERN. AFTER SEVERAL TELEPHONE CALLS TO TOYOTA CUSTOMER SERVICE AND AGAIN HAVING THE CURRENT CABLE REINSPECTED, OBTAINING AND FORWARDING COPIES OF THE REPAIR ORDER, PROOF OF PAYMENT, AND OWNERSHIP OF THE VEHICLE FOR REPAIR WORK PERFORMED BY A TOYOTA DEALERSHIP USING AN IDENTICAL PART NUMBER FOR REIMBURSEMENT ELIGIBILITY, I WAS DIRECTED TO CONTACT THE MANAGER AT THE DEALERSHIP AND OBTAIN WRITTEN INFORMATION ON THE CAUSE OF THE BREAKAGE THAT OCCURRED NEARLY TEN YEARS EARLIER AND THAT I NEEDED TO CONTACT HIM BECAUSE HE WAS NOT RESPONDING TO THE CORPORATE CUSTOMER SERVICE OFFICE. I SENT A LETTER, DATED JANUARY 20, 2014, TO HIM BUT NEVER EVEN RECEIVED AN ACKNOWLEDGEMENT. ALTHOUGH I'VE DONE EVERYTHING REQUIRED, SOMETIMES MORE THAN ONCE, HAD REPAIRS COMPLETED USING THE PROPER PART NUMBER, AS SHOWN ON THE REPAIR WORKSHEET ISSUED BY A TOYOTA DEALER, I'VE BEEN DENIED REIMBURSEMENT DUE TO TOYOTA'S OWN DEALERSHIP REPAIR MANAGER'S LACK OF COOPERATION. IF THE REPAIRS WERE NOT DUE TO THE CABLE BREAKAGE AND IF THE REPLACEMENT PART WAS NOT NEEDED, WHY DID THE TOYOTA DEALERSHIP DO THE REPAIR AND CHARGE ME FOR IT? COPIES - LETTERS AND RECEIPTS WILL BE PROVIDED, IF NEEDED. *TR
- NHTSA ID
- 10621714
- Incident
- Jul 21, 2004
- Mileage
- 74,500 mi
Tires & wheels
Filed Mar 28, 2012
TIRE SEEMED OUT OF BALANCE AT NARROW RANGE OF SPEEDS (60-65MPH), BUT SMOOTH AT 68MPH FOR MONTHS; RECENTLY NOTICED VEHICLE ROCKING WHEN COLD AND AT LOW SPEEDS; TODAY SAW AN OUTWARD BULGE IN REAR TIRE TREAD (DIRECTIONALLY OUTWARD FROM AXLE). AM SEEKING A REPLACEMENT TIRE BEFORE TREAD SEPARATION. *TR
- NHTSA ID
- 10453297
- Incident
- Mar 27, 2011
- Mileage
- 296,000 mi
Tires & wheels
Filed Mar 3, 2007
I PURCHASED 2 COOPER LIFELINER TOURING SLE SIZE 215/ 65R-15. THEY COMPLETE UNRAVELED WITHIN ONE WEEK OF EACH OTHER. ONE WAS REPLACED AS MY DAUGHTER WAS HEADED ON A 350 MILE TRIP BACK TO HER COLLEGE TOWN, AND THE OTHER I STILL HAVE DISINTERGRATED ON HER WAY HOME FROM COLLEGE. SHE COULD HAVE BEEN SERIOUSLY INJURED IF THEY WERE ON THE FRONT INSTEAD OF THE BACK. I COULD NOT BELIEVE IT IT CAME APART RIGHT DOWN TO THE STEEL BELT. *JB
- NHTSA ID
- 10184093
- Incident
- Sep 3, 2006
Tires & wheels
Filed May 1, 2006
MICHELIN HYDROEDGE TIRE: TREAD SEPARATED FROM THE SIDEWALL OF THE TIRE FOR THE ENTIRE CIRCUMFERENCE OF THE TIRE ON A PASSENGER VAN. TIRE WAS PROPERLY INFLATED JUST 4 WEEKS AGO WHEN ONE OF THE TIRES WAS REPLACED BECAUSE OF A PREVIOUS ROAD HAZARD. NO APPARENT DAMAGE TO THE VEHICLE SINCE THE DRIVER WAS ABLE TO QUICKLY REMOVE THE VEHICLE FROM LANES OF TRAFFIC TO THE ROAD SHOULDER. THERE DOESN'T APPEAR TO HAVE ANY DAMAGE (ROAD HAZARD) TO THE TIRE. *JB
- NHTSA ID
- 10156547
- Incident
- May 1, 2006
Other / unspecifiedTires & wheels
Filed Dec 6, 2004
ALUMINUM ALLOY RIMS APPARENTLY EXPAND AND CONTRACT WITH TEMPERATURE CHANGES, CAUSING LEAKS IN TIRES. SOMETIMES PRESSURE DROPS 2-3 LBS. BUT SOMETIMES IT DROPS TO DANGEROUS LEVELS (15 LBS. OR EVEN LESS). SOMETIMES THE TIRE PRESSURE MONITOR ALERTS AND SOME TIMES IT DOES NOT, EVEN AT DANGEROUS LOW LEVELS.*AK
- NHTSA ID
- 10102204
- Incident
- Dec 1, 2004
Tires & wheels
Filed Aug 3, 2004
ON MAY 24, 2004, MY WIFE WAS DRIVING OUR TOYOTA SIENNA VAN NORTH ON I-35 IN OKLAHOMA AT HIGHWAY SPEED WHEN THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE TREAD SEPARATED. THE TIRE WAS REPLACED BY THE DEALER AND ALL OTHER TIRES CHECKED FOR WEAR. ON JULY 17, 2004 I WAS DRIVING THE SAME VAN ON I-44 IN OKLAHOMA AT HIGHWAY SPEED WHEN THE DRIVER SIDE REAR TIRE'S TREAD SEPARATED AND WENT FLAT. THERE WAS NO ROAD HAZARD ENCOUNTERED AT ETIHER EVENT. *AK
- NHTSA ID
- 10086084
- Incident
- Jul 17, 2004
- Mileage
- 72,000 mi
Tires & wheels
Filed Apr 8, 2003
HAD A RIGHT REAR TIRE (FIRESTONE F 680) DELAMINATE WHILE TRAVELING ON INTERSTATE WHILE DRIVING A 1998 TOYOTA SIENNA LE. TIRE WAS ORIGINAL EQUIPMENT, HAD 35,000 MILES, AND WAS PROPERLY INFLATED (CHECKED NIGHT BEFORE INCIDENT). RESULT OF TREAD DELAMINATION WAS LOSS OF REAR WHEEL WELL COVER AND DAMAGE TO REAR BUMPER. *NLM
- NHTSA ID
- 10014125
- Incident
- Jun 7, 2002
- Mileage
- 35,000 mi
Tires & wheels
Filed Mar 24, 2003
WHILE DRIVING FRONT DRIVERS SIDE LEFT TIRE BLEWOUT. THE DEALER WAS NOTIFIED. *NLM THERE WAS SEVERE VIBRATION AND CONSUMER FOUND THAT THE LEFT FRONT TIRE TREAD HAD SEPARATED. AFTER TRAVELING ANOTHER 65 MILES THERE WAS SEVERE VIBRATION AND THE LEFT REAR TIRE HAD TREAD SEPARATION. *TT
- NHTSA ID
- 10012315
- Incident
- Mar 23, 2003
- Mileage
- 30,000 mi
Tires & wheels
Filed Nov 5, 2002
THE FRONT DRIVER SIDE TIRE ON THE SIDE WALL CONTAINED 3 LARGE SPLITS, RANGING FROM 1-2 INCHES. THE OTHER 3 TIRES HAD STARTED TO CRACK AT THE SIDE WALLS. CONSUMER REPLACED ALL 4 TIRES. TS *JB
- NHTSA ID
- 8022178
- Incident
- Oct 15, 2002
Tires & wheels
Filed Nov 1, 2002
SEVERE TREAD SEPARATION STEELS COMING APART UNSAFE TO DRIVE. DT
- NHTSA ID
- 769194
- Incident
- Oct 24, 2002
Tires & wheels
Filed Oct 28, 2002
TREAD SEPARATION EXACTLY AS DESCRIBED IN CURRENT RECALL SITUATION. I'M CONFIDENT FIRESTONE CONTINUES TO HIDE SOMETHING. DT
- NHTSA ID
- 768999
- Incident
- Oct 27, 2002
Tires & wheels
Filed Jun 13, 2002
FIRESTONE FR680, P205/70R15, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 1998, TOYOTA SIENNA WITH 28000 MILES. WHILE DRIVING 65-70 MPH, REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. REAR DRIVER SIDE TIRE WAS ALSO SHOWING SIGNS OF TREAD SEPARATION.*AKJG
- NHTSA ID
- 8011725
- Incident
- May 23, 2002
Tires & wheels
Filed Jan 8, 2002
ORGINAL EQUIPMENT PASSENGERS SIDE REAR FIRESTONE, FR680, TIRES SIZE P205/70/R15 WITH FOURTY SEVEN THOUSAND MILES, EXPERIENCED TREAD SEPARATED, DEALER HAS BEEN CONTACTED AND INFORMED CONSUMER THAT SIXTY PERCENT OF THE TIRE TREAD WAS GONE.*AK CONSUMER STATED SEPARATION WAS OVER 14 INCHES LONGS WITH A FLAP OF OVER 2 INCHES ON ONE SECTION OF THE TIRE, ON ANOTHER SECTION OF THE TIRE, THERE WAS A BULDGE AND THE START OF ANOTHER SEPARATION.*TT
- NHTSA ID
- 8001782
- Incident
- Jan 7, 2002
Tires & wheels
Filed Oct 17, 2001
THE LEFT FRONT TIRE WENT FLAT ON THE HIGHWAY. A LARGE SECTION OF THE STEEL BELT IS DETACHED FROM THE TIRE.*AK (DOT NUMBER: TR 680 TIRESIZE: P205/70R15)
- NHTSA ID
- 753324
- Incident
- Oct 8, 2001
Tires & wheels
Filed Oct 15, 2001
THE FACTORY INSTALLED FIRESTONE TIRE FAILED DUE TO STEEL BELT SEPARATION. THE CONSUMER REPLACED THE REMAING TIRES AS A PRECAUTION.(FIRESTONE TIRES) *YH
- NHTSA ID
- 563698
- Incident
- Jul 27, 2001
Tires & wheels
Filed Sep 21, 2001
ONE OF THE VEHICLES FIVE FACTORY INSTALLED FIRESTONE TIRES (FR680 FAILED DUE TO THE STEEL BELT SEPARATING, THERE WERE NO INJURIES AND NO DAMAGE (FIRESTONE FR 680, P205/70R15.95S.M+S). NLM
- NHTSA ID
- 563219
- Incident
- Jul 27, 2001
Tires & wheels
Filed Sep 6, 2001
WHILE DRIVING, FIRESTONE TIRE, FR680 95S M+5, P205/70R15, EXPERIENCED BLOWOUT, NO OTHER INFORMATION GIVEN. *SLC
- NHTSA ID
- 562954
- Incident
- Jul 27, 2001
BrakesTires & wheels
Filed Aug 31, 2001
FIRESTONE AFFINITY TIRE, P205/70R14 93 M+S, EXPERIENCED A BLOWOUT, CLAIM 55-S275-458. *SLC
- NHTSA ID
- 6900314
- Incident
- Sep 18, 2000
Tires & wheelsVisibility
Filed Aug 31, 2001
RIGHT REAR FIRESTONE AFFINITY TIRE EXPERIENCED TREAD SEPARATION, CLAIM 43-R744-779. *SLC
- NHTSA ID
- 6900305
- Incident
- Jul 18, 2001
Tires & wheels
Filed Jul 23, 2001
THE THREAD ON THE TIRES SEEMS TO BE SEPARATING. THE VERY FAR EDGES OF THE TIRES SEEM TO BE PEELING OFF. WHERE CAN I TAKE MY VEHICLE TO HAVE IT INSPECTED?*AK (TIRESIZE: 215-65R15)
- NHTSA ID
- 748952
Tires & wheels
Filed Jul 6, 2001
LEFT FRONT AND RIGHT REAR FIRESTONE AFFINITY TIRES SIZE: P215/65R15, EXPERIENCED BLOWOUTS WITH APPROXIMATELY 24,000 MILES ON THEM ON A 1998, TOYOTA, SIENNA. *AK FIRST BLOWOUT OCCURRED IN THE TREAD OF THE TIRE, THE SECOND BLOWOUT OCCURRED IN THE SIDEWALL, CONSUMER STATES THEY EXPERIENCED SEVERAL PUNCTURES IN THE TIRES PRIOR TO THE BLOWOUTS, DOT NUMBER W2VFA1A160. *SLC
- NHTSA ID
- 892082
- Incident
- Jun 12, 2001
Tires & wheels
Filed Apr 4, 2001
CATASTROPHIC TIRE FAILURE WHILE TRAVELING ON INTERSTATE HIGHWAY. TIRES NOT UNDER-INFLATED. TIRE EXPLOSIVELY SEPARATED (BELT AND CARCASS) CAUSING VIOLENT FEEDBACK TO STEERING.. NO WRECK DUE TO LUCK; NO TURNOVER SOLELY DUE TO LOW PROFILE OF VEHICLE. TIRE NOW LOOKS THE SAME AS PREVIOUSLY RECALLED FIRESTONE TIRES. REPLACED ALL FOUR TIRES WITH OTHER BRAND. RECOMMEND A LOOK AT BASIC FIRESTONE RADIAL TIRE DESIGN.*AK (DOT NUMBER: W2VFAIT TIRESIZE: P215/65R15)
- NHTSA ID
- 743511
- Incident
- Apr 3, 2001
Tires & wheels
Filed Jan 9, 2001
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SIDE OF SHOULDER, AND NOTICED THAT DRIVER'S SIDE TIRE TREAD SEPARATED. FIRESTONE, WILDERNESSS AT TIRE. THERE WERE NO INJURIES.*AK
- NHTSA ID
- 877808
- Incident
- Jun 1, 2000
Tires & wheels
Filed Oct 24, 2000
PE 00 020; CONSUMER TOOK VEHICLE TO FIRESTONE FOR ROTATION. BECAUSE STEERING WHEEL WAS VIBRATING, AND ATTENDANT TOLD HER THAT LEFT FRONT TIRE THREAD STARTED SEPARATING. FIRESTONE, P2057015, SHE HAS CONTACTED.*AK
- NHTSA ID
- 873736
- Incident
- Oct 6, 2000
Tires & wheels
Filed Oct 14, 2000
ALL 4 TIRES DEVELOPED "KNOTS". ONE TIRE WORE ODDLY TO THE BELTS. CAR WAS BALANCED AND ALIGNED. TIRES HAVE BEEN ROTATED REGULARLY PRESSURE HAS BEEN MAINTAINED AT ALL TIMES EVEN THOUGH THERE WAS PLENTY OF TREAD LEFT. THEY BECAME UNUSABLE. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734317
- NHTSA ID
- 10007025
- Incident
- Sep 1, 2000
- Mileage
- 34,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.