Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jul 13, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 363 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2000 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Jul 13, 2021
I have a 2000 Sienna with 305000 miles. I have never had trouble with this vehicle until about 2 weeks ago. When I am stopped and my car is in drive, I just tap the gas pedal for a second and the engine RPM will increase to about 2000 RPM and will stay there until I put the car in neutral or turn the engine off. This is a problem because my breaks barely hold this and I must put the car into neutral for the car to stop pulling forward. Putting the car into neutral resets the rpm. If there is no car in front of me, I can release the brakes and the vehicle will continue to accelerate until the transmission switches to second gear, at this point I can drive normally. One time the vehicle continued to accelerate even after switching gears, I put the vehicle into neutral and the engine went to over 4000 RPM, the brakes could not stop the vehicle, I had to turn the engine off. The gas pedal is not sticky or stuck, floor mats are not in the vehicle. I can rev the engine normally when I am in park, this only happens when I am in gear. I have checked the Throttle Body, Throttle Position Sensor and disabled the cruise control module, I can see no reason for this to happen. I have seen many complaints about this same issue online but have not found a resolution. I can buy an ECM but this is an expensive trial. I will take it to the dealer from here.
NHTSA ID
11424539
Incident
Jun 28, 2021
BrakesDriver assistance
Filed Sep 24, 2019
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHEN THE IGNITION WAS STARTED, THE VEHICLE STARTED TO ACCELERATE AND MOVED FORWARD WITHOUT SHIFTING INTO DRIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE, BUT BOTH FAILED TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,581.
NHTSA ID
11257729
Incident
Sep 13, 2019
Mileage
210,581 mi
Driver assistance
Filed Nov 27, 2017
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE DID A STOP AND GO ACTION THAT OCCURRED EVERY TIME THE VEHICLE MOVED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO STOP IT COMPLETELY. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.
NHTSA ID
11048620
Incident
Nov 23, 2017
Mileage
200,000 mi
Driver assistanceFuel system
Filed Apr 4, 2017
YESTERDAY AFTERNOON, I WAS DRIVING ON A SEMI BUSY ROAD IN TUCSON, ARIZONA AT ABOUT 40 MPH AND THE VAN SUDDENLY BEGAN TO ACCELERATE. I IMMEDIATELY THOUGHT I HAD HIT THE CRUISE CONTROL BUTTON BUT THE DASH SHOWED NO INDICATION THAT THIS WAS CASE. I REPEATEDLY PUSHED THE CRUISE CONTROL BUTTON AND JIGGLED THE LEVER ARM HOPING TO TOGGLE SOMETHING OFF BUT IT HAD NO EFFECT. I BEGAN TO PUSH THE BREAKS BUT THEY WERE NOT CAPABLE OF SLOWING THE CAR BELOW ABOUT 25. I THREW THE VAN INTO NEUTRAL AND THE ENGINE REVVED UP TO ABOUT 7000 RPM. THAT SOUND CONCERNED ME SO I THREW IT BACK INTO GEAR AND THE VAN BEGAN TO ACCELERATE AGAIN. I PUSHED THE EMERGENCY BREAKS, AND WITH MY PEDAL BREAK FULLY COMPRESSED I COULD GET THE CAR TO 5-10 MPH BUT THERE WAS ABSOLUTELY NO WAY TO STOP THE VAN. AFTER NARROWLY MISSING A PEDESTRIAN, I TURNED RIGHT, FOUND A PLACE TO PULL OFF TO THE SIDE OF THE ROAD, THREW THE VAN INTO NEUTRAL AND QUICKLY TURNED THE VAN OFF. WITH THE ENGINE TURNED OFF THE BREAKS WERE AS EFFECTIVE AS THE SHOULD HAVE BEEN SO THE THE VAN CAME TO A STOP. AFTER A BRIEF PERIOD I TURNED THE KEY, STARTED THE VAN AND, AGAIN, THE ENGINE AGAIN REVVED TO 7000 RPM. I TURNED IT OFF AGAIN. I PUMPED THE ACCELERATOR SEVERAL TIMES BEFORE STARTING IT AGAIN AND IT STARTED UP FINE. I HAD THE VAN TOWED AFTER THIS AND I'M NOT LIKELY TO DRIVE IT AGAIN.
NHTSA ID
10970623
Incident
Apr 3, 2017
Mileage
120,000 mi
Driver assistance
Filed Sep 19, 2016
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000.
NHTSA ID
10907691
Incident
Aug 15, 2016
Mileage
189,000 mi
Driver assistance
Filed Aug 31, 2016
WHILE PARKING THE VEHICLE AND CURBING THE TIRES ON A MEDIUM DOWNWARD GRADE, WITH CAR IN "DRIVE" AND MY RIGHT FOOT FULLY ON THE BRAKE PEDAL, THE ENGINE SUDDENLY AND UNEXPECTEDLY WENT FULL THROTTLE. BY APPLYING MAXIMUM PRESSURE ON THE BRAKE PEDAL, I WAS ABLE TO SLOW THE FORWARD MOTION OF THE VEHICLE AS IT JUMPED THE CURB, HEADING FOR THE WALL OF A LOCAL SCHOOL. BY CONTINUING APPLYING MAXIMUM BRAKE PRESSURE AND DISENGAGING THE TRANSMISSION, I WAS ABLE TO STOP THE VEHICLE...APPROXIMATELY TWO FEET SHORT OF IMPACT WITH THE WALL. BY GOOD FORTUNE, THERE WERE ON INJURIES, AND NO PROPERTY DAMAGE. BUT IT COULD HAVE BEEN A TRAGEDY. THERE WAS A FUNCTION AT THE SCHOOL ON THE DAY OF THE INCIDENT, AND PARENTS WITH CHILDREN WERE ON THE SIDEWALK IN THE AREA BOTH BEFORE AND AFTER THE INCIDENT. UPON STOPPING THE CAR AND TURNING OFF THE ENGINE, I IMMEDIATELY CHECKED MAT POSITIONS, MY FOOT POSITIONS, AND THE THROTTLE PEDAL AREA. THE WAS ABSOLUTELY NO INTERFERENCE BETWEEN THE MAT AND THE THROTTLE PEDAL, NOR ANY CONTACT OR INTERFERENCE OF ANY KIND WITH THE PEDAL. AS I CONSIDERED THE CAR FAR TOO DANGEROUS TO DRIVE AT THAT POINT, I HAD IT TOWED BACK TO MY RESIDENCE. INSPECTION OF THE VEHICLE AND FURTHER ACTION IS PENDING.
NHTSA ID
10902936
Incident
Aug 27, 2016
Mileage
152,717 mi
Driver assistance
Filed Apr 28, 2016
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT WOULD REV UP THAN ACCELERATE UP TO 60 MPH WITHOUT WARNING. THE VEHICLE WOULD ALSO INDEPENDENTLY ACCELERATE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10861977
Incident
Nov 1, 2015
Mileage
200,000 mi
Driver assistance
Filed Apr 11, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED. THE CONTACT SWERVED AND CRASHED INTO A WALL. THE DRIVER'S AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED EXTENSIVE BRUISING TO THE LEFT KNEE AND STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10854799
Incident
Apr 4, 2016
Driver assistance
Filed Oct 13, 2015
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.
NHTSA ID
10781591
Incident
Oct 12, 2015
Mileage
226,000 mi
Driver assistanceFuel system
Filed Apr 25, 2014
VEHICLE SUDDENLY ACCELERATES WHEN THE GAS PEDAL IS LIGHTLY TAPPED. THE ENGINE WILL ACCELERATE OVER 2000 RPM A STAY THERE UNTIL THE IGNITION IS TURNED OFF. IF THE BRAKES ARE NOT HELD DOWN DURING THIS TIME THE VEHICLE WOULD CERTAINLY CRASH INTO ANYTHING IN ITS WAY. GAS PEDAL IS NOT STICKY OR STUCK, FLOOR MATS ARE NOT IN VEHICLE, AND THROTTLE IS CLOSED YET THE VEHICLE STILL ACCELERATES? CAN NOT FIND ANY OTHER ISSUES FOR THIS MODEL AND YEAR ONLINE FOR HELP OR ADVICE. *TR
NHTSA ID
10584983
Incident
Apr 25, 2014
Mileage
130,000 mi
Driver assistance
Filed Feb 4, 2010
WHILE DRIVING ON TOLLWAY IN OUR 2000 SIENNA WITH CRUISE SET TO 70 MPH I PUSHED THE ACCELERATOR A LITTLE TO INCREASE SPEED A FEW MPH. IT INSTANTLY TOOK OFF AS IF I HAD HIT THE "RESUME" ON THE CRUISE CONTROL (CC) AND HAD IT SET FOR 120 MPH. AFTER A FEW SECONDS OF PANIC I HIT THE BRAKES TO SLOW THE VAN AND RELEASE THE CC. NO LUCK. WITH NO TRAFFIC NEAR ME I LOOKED TO SEE IF THE ACC. PEDAL WAS STUCK, FLOOR MAT WAS INTERFERING, OR SOMETHING ELSE HOLDING THE PEDAL DOWN - NOTHING WAS. I TURNED OFF THE CC, PUMPED THE ACCELERATOR PEDAL, STOMPED ON THE BRAKES AND WAS JUST ABOUT TO PUT VAN IN NEUTRAL WHEN WE WENT BACK TO NORMAL CONTROL. WE TOOK VAN TO TOYOTA DEALER NEXT DAY, BUT THEY COULD FIND NOTHING WRONG. THEY CALLED TOYOTA AND WERE TOLD IT WAS NOT A KNOWN PROBLEM, SO NO FIX. WE STILL DRIVE IT DAILY, BUT DO NOT USE THE CC IN TRAFFIC, OR ACCELERATE WITH THE CC ON. THIS WAS NOT A STUCK PEDAL, NOR A FLOOR MAT PROBLEM. BECAUSE WE HAVE NOT USED THE CC IN THE SAME MANNER AS WHEN THE SUDDEN ACCELERATION HAPPENED, I WOULD THINK IT IS CC RELATED. *TR
NHTSA ID
10305945
Incident
Oct 19, 2003
Mileage
37,000 mi
Driver assistance
Filed Feb 4, 2010
Crash reported
IN SUMMER OF 2000, I HAD AN ACCIDENT IN A 99 TOYOTA SIENNA AND MY ACCELERATOR STUCK CAUSING ME TO HAVE TO PUT THE CAR IN REVERSE TO STOP FORWARD MOTION AFTER IMPACT. I REPORTED THE STUCK ACCELERATOR TO DEALER, AND STATE FARM. MY CAR WAS TOTALED. THE ACCIDENT OCCURRED AT AN INTERSECTION AND ANOTHER DRIVER HIT ME FROM THE RIGHT - HE RAN A RED LIGHT AND WAS CITED AS AT FAULT, BUT AFTER THE IMPACT, MY CAR CONTINUED TO GO FORWARD AND ALTHOUGH I HAD MY FOOT ON MY BRAKE ALL THE WAY TO THE FLOOR THE CAR WOULD NOT STOP. I HAD MY TWO YOUNG CHILDREN IN THE CAR WHO WERE SCREAMING IN FEAR AND PAIN, AND THERE WERE TWO ROWS OF CARS IN EVERY DIRECTION STOPPED AT THE INTERSECTION. I LOOKED AT A CONCRETE PILLAR IN A PARKING LOT AND THOUGHT ABOUT RUNNING MY CAR INTO IT TO STOP. INSTEAD, I REACHED FOR THE GEARS AND TRIED TO SHIFT TO PARK. IT WENT INTO REVERSE, AND BY SOME TRUE MIRACLE, I WAS ABLE TO MISS ALL THE SITTING TRAFFIC AND STEER INTO A CHAIN LINK FENCE. BY YET ANOTHER MIRACLE, THERE WAS ONLY ONE SPOT ON THE FENCE THAT WAS NOT TREE LINED. I BACKED BETWEEN TWO TREES INTO THE FENCE AND THAT STOPPED MY CAR, WHICH I LEFT RUNNING AS I GOT MY TWO CHILDREN OUT. A BYSTANDER WAS ABLE TO REACH IN AND REMOVE THE KEYS AND STOP THE CAR. THE FENCE BELONGED TO A CATHOLIC CHURCH WHICH LATER SENT A BILL TO MY INSURANCE COMPANY FOR THE DAMAGE. THIS OCCURRED IN MEMPHIS, TN, AND I HAVE ALWAYS BEEN SURE THAT THE ACCELATOR WAS STUCK IN THAT INCIDENT. I WAS TOLD TO REPORT IT TO THE NTHSA, BUT FRANKLY, THOUGHT THAT SOUNDED LIKE REDTAPE. I DON'T THINK THE TOYOTA PROBLEM IS MECHANICAL OR RECENT, BUT A MASSIVE, LONG-STANDING COMPUTER-BASED ISSUE COVER-UP AND TOYOTA DRIVERS SHOULD BE COMPENSATED BY COMPANY. *TR
NHTSA ID
10305050
Incident
Jun 19, 2000
Mileage
18,000 mi
Driver assistance
Filed Apr 6, 2005
Crash reported
WHILE TRAVELING 50 MPH SUDDENLY THE VEHICLE ACCELERATED TO 80 MPH, RESULTING IN A CRASH AND A ROLL OVER. THE CONSUMER WAS NOT INJURED IN THE COLLISION. *AK *SC *JB
NHTSA ID
10111771
Incident
Feb 2, 2005
Mileage
130,000 mi
Driver assistance
Filed Feb 22, 2005
THE VEHICLE ACCELERATED WHILE DRIVING IN THE NEIGHBORHOOD. THE BRAKE WAS ON, AND THE VEHICLE WENT TO 40 MPH. CONSUMER WAS ABLE TO STOP BY SHIFTING INTO PARK, APPLYING THE EMERGENCY BRAKE, AND TURNING THE KEY OFF.*AK
NHTSA ID
10112859
Incident
Feb 19, 2005
Mileage
153,000 mi
Driver assistanceTransmission
Filed Aug 17, 2001
WHILE TRAVELING AT 50 MPH AND WHEN DEPRESSING ACCLERATOR VEHICLE WOULD NOT GAIN SPEED OR SHIFT INTO REVERSE. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ID
894648
Incident
Aug 12, 2001
Driver assistance
Filed May 21, 2001
THERE WAS A SUDDEN DECREASE IN ACCELERATION WHILE IN CRUISE CONTROL, AND AN UNUSUAL NOISE.*AK
NHTSA ID
888732
Incident
May 1, 2001
BrakesDriver assistanceTransmission
Filed Mar 13, 2001
WE ARE VERY UNHAPPY WITH THIS VAN AND THE LITTLE SERVICE WE RECEIVE WE WISHED WE NEVER PURCHUSE THIS CAR..... UNSAFE & DEFECTIVE. *AK
NHTSA ID
742354
Incident
Jan 16, 2000
Driver assistance
Filed Oct 30, 2000
WHEN DRIVING AT HIGHWAY SPEED AND UPON ACCLERATION VEHICLE LOSES ALL POWER MAKING IT VERY DIFFICULT TO OPERATE VEHICLE, ALSO, VEHICLE HAS CUT OFF IN THE MIDDLE OF ONCOMING TRAFFIC. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
NHTSA ID
874095
Driver assistanceElectricalSuspension+1 more
Filed Oct 28, 2000
ON THE MORNING OF OCT. 27, MY WIFE DROVE THE CAR TO MID TOWN, MANHATTON. SHE DROVE THE CAR FROM A CAR PARK AT 43 STREET. SUDDENLY SHE HEARD A SLIGHT SOUND AND THE CAR LOST GEAR AND SLIDED TO THE MIDDLE OF THE STREET AND DEAD OFF. SHE PRESSED THE GAS PEDAL, NO REACTION. SHE USED BRA AND STEERING SUDDENLY STOPPED WORKING. THAT IS A BUSY STREET, A CAR ALMOST HIT HER. SHE PUT THE CAR BACK TO PARKING AND RESTARTED THE CAR AND DROVE AWAY. SHE THOUGHT THAT HAPPENED BECAUSE SHE FORGOT TO START. ( SHE FORGOT SHE DROVE 10 FEET FROM THE CAR PARK). THAT WAS A BUSY DAY, SHE FORGOT TELLING ME. ON THE AFTERNOON OF THE SAME DAY. I DROVE THE CAR TO BOSTON TO SEE AN CUSTOMER. ON THE WAY BACK, I FOUND THERE WAS A STRANGE SOUND WHENEVER I PRESSED THE GAS PEDAL IT SOUNDS LIKE AN OLD SHABBY CAR DRIVEN OVER 10 YEARS. I STOPPED ON THE SHOUDER AND CHECKED THE TIRES AND I COULD NOT FOUND ANYTHING. I DROVE BACK TO THE HIGH WAY I-91 SOUTH AGAIN, SUDDENLY, I HEARD AND STRANGE SOUND, THE CAR LOST GEAR AGAIN, IT BECAME SLOWLY AND SLOWLY. I PRESSED THE GAS PEDDLE HARDLY AND THAT WAS NO USE. I PRESSED THE EMMERGENCY LIGHTS AND CHANGE TO THE SLOW LANE. A TRUCK BEHIND ME REACHED ME FAST. MY CAR FORCED HIS TRUCK PASSED ME OVER THE SHOULDER BECAUSE THERE HAPPENED TO BE A CAR IN THE MIDDLE LANE. I WAS SHOCKED TO DEATH. WITHOUT THE TRUCK DRIVER'S ALERT AND SKILLFUL CHANGING LANE, I WOULD DEFINATELY A DEAD MAN. I STOPPED ON THE SHOULDER AND TRIED ALL DEARS, NONE OF THEM WAS WORKING. I RESTARTED THE ENGINEAND NO USE. I CALLED THE AAA TOW TRUCK AND I WAS TOWED BACK TO FORT LEE NEW JERSEY AT 2:30 IN THE MORNING. BEFORE THIS INCIDENCE, THE LEFT REAR STRUT WAS LEAKING, THEY CHANGED THE LEFT REAR SHOCK AND WE DID A TUNE UP AND ROTATE AND BALANCE 10/01/2000. BOTH ME AND MY WIFE RISKED OUR LIVES FOR TOYOTA'S DEFFECTS CARS. I WOULD NOT WANT TO RISK MY FAMILY LIVES TO THIS CAR AGAIN. I STRONGLY REQUIRE TOYOTA RECALLS THIS CAR. I WOULD RATHER BUY AN AMERICAN CAR. IF THEY DO NOT ALLOW US TO RETURN, CHANGE A NEW CAR.
NHTSA ID
735363
Incident
Oct 27, 2000
BrakesDriver assistanceTransmission
Filed Jan 8, 2000
Crash reported
LOCATION-PARKING LOT, RAINING, TIRES LOST TRACTION AND ACCELERATOR STUCK ON FULL, BRAKES WOULD NOT FUNCTION. THE VEHICLE PROPELLED FORWARD GLANCING OFF THE BACK OF A FULL SIZED PICKUP AND DEFLECTED INTO A SUBURBAN WHERE IT FINALLY STOPPED. NO ONE WAS HURT BUT THIS SITUATION COULD HAVE BEEN VERY SERIOUS IF ANYONE HAD BEEN NEAR BECAUSE I HAD VERY LITTLE CONTROL(STEERING ONLY). *AK
NHTSA ID
717089
Incident
Dec 20, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own