RoadVitals

2000 Toyota Sienna Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest Jul 10, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 363 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 43 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 43, in the owner's own words

Interior & seats
Filed Jul 10, 2017

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO SECURELY LOCK AND SUDDENLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DELLA TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND ANOTHER PART ASSOCIATED WITH THE LATCHES (THE CONTACT WAS UNABLE TO RECALL) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID
11004126
Incident
Apr 1, 2017
Mileage
180,000 mi
Interior & seats
Filed Apr 5, 2011

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HOOD ABRUPTLY OPENED AND SHATTERED THE WINDSHIELD. THE CONTACT STATED THAT THE HOOD WAS PULLED DOWN AND THE VEHICLE WAS DRIVEN TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

NHTSA ID
10394305
Incident
Apr 2, 2011
Mileage
155,000 mi
Body & structureInterior & seats
Filed Dec 2, 2010

GAVE A VEHICLE A BOOST ONE DAY PREVIOUS. CLOSED HOOD ON 2000 SIENNA, BUT APPARENTLY NOT COMPLETELY. I BELIEVE ONLY SAFETY LATCH SECURING HOOD RATHER THAN FULL HOOD LATCH. DRIVING ON BUSY FREEWAY TO WORK FINE BUT RETURNING HOME ON FREEWAY, THE SAFETY LATCH ON HOOD FAILED CAUSING THE HOOD TO FLIP UP AND SMASH INTO WINDSHIELD, DENTING HOOD AND ROOF OF VAN ALSO. PULLED OVER TO SIDE OF FREEWAY SAFELY. CALLED TOW TRUCK TO HAUL CAR HOME. SAFETY LATCH AND FULL HOOD LATCH NOW SEEM FINE, BUT WILL BE REPLACING SHORTLY. CURRENTLY ONLY REPLACED WINDSHIELD AND SECURED HOOD AS GOOD AS POSSIBLE. GETTING QUOTES FROM BODYSHOPS FOR REPAIRS AND HAVE CONTACTED TOYOTA AS I FEEL THIS IS A SAFETY ISSUE. AFTER 6 DAYS, YET TO HAVE TOYOTA CALL ME BACK. THIS COULD HAVE BEEN A CATASTROPHIC CRASH, BUT THANKFULLY WASN'T. *TR

NHTSA ID
10368673
Incident
Nov 25, 2010
Mileage
133,000 mi
ElectricalEngineInterior & seats+2 more
Filed Oct 12, 2010

I OWN A 2000 TOYOTA SIENNA WHICH I HAVE HAD FOR ONE YEAR. TO DATE, I HAVE PAID TO REPAIR THE REAR SEAT, AS ONCE IT WAS TAKEN OUT, THE MECHANISM BROKE AND IT COULD NOT BE PUT BACK IN THE CAR. ALSO, WE HAVE REPLACED THE DRIVERS SIDE SEAT BELT (THE WHOLE THING) BECAUSE THE SEAT BELT LIGHT WOULD CONSTANTLY BLINK. NOW THE PASSENGER SIDE SEAT BELT LIGHT BLINKS WHEN THE SEAT BELT IS LATCHED AND WHEN NOBODY IS SITTING THERE. THE POWER SLIDING DOOR HAS BEEN LOOKED AT AND REPAIRED THREE DIFFERENT TIMES. IT CONTINUES TO OPEN, BUT WILL NEVER CLOSE ALL THE WAY. BOTH THE DRIVERS SIDE AND PASSENGERS SIDE POWER WINDOWS WILL NOT ROLL DOWN (OR IF THEY DO, THEY WILL NOT GO BACK UP). THERE IS A BANGING SOUND COMING FROM THE MIDDLE FLOOR BOARD BY THE GAS PEDAL. THE TRANSMISSION HAS BEEN REPLACED. FINALLY, THE REAR DOOR LATCH BROKE COMPLETELY AND THERE IS NO WAY TO OPEN THE REAR DOOR - FROM THE INSIDE OR OUT. ALL OF THIS IS WITH NORMAL WEAR. *TR

NHTSA ID
10360038
Incident
Oct 11, 2010
Interior & seats
Filed Aug 10, 2010

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OPENED AND HIT THE WINDSHIELD. THE FAILURE OCCURRED TWICE, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE HOOD LATCH. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA ID
10348453
Incident
Mar 11, 2010
Mileage
190,000 mi
Interior & seats
Filed Jul 2, 2010

2000 TOYOTA SIENNA REAR DOOR LATCH HANDLE BROKE UNDER NORMAL USE. UPON INSPECTION, THERE IS A NARROW PIECE OF PLASTIC CONNECTING THE HANDLE TO THE INTERNAL LATCH MECHANISM AND THIS NARROW PIECE BROKE CLEANLY IN HALF WITHOUT WARNING. REAR DOOR CANNOT BE OPENED FROM EITHER OUTSIDE OR INSIDE POSING A POSSIBLE HAZARD TO 3RD SEAT PASSENGERS IN THE CASE OF AN ACCIDENT. PHONED TOYOTA AND WAS GIVEN CASE #1007022060 AND INSTRUCTED TO TAKE TO DEALER AND PAY FOR REPAIR SINCE HANDLE NOT PART OF ANY CURRENT RECALL. *TR

NHTSA ID
10341273
Incident
Jun 15, 2010
Mileage
125,000 mi
Interior & seats
Filed May 24, 2010

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE OUTSIDE DOOR HANDLES WERE FALLING OFF THE VEHICLE. THE CONTACT HAD TO REMOVE THE DRIVER SIDE DOOR, DRIVER SIDE SLIDING DOOR, AND REAR HATCH DOOR HANDLES. THE REAR HATCH COULD NOT BE OPENED FROM THE OUTSIDE OR THE INSIDE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 11/09/10*JB

NHTSA ID
10331911
Incident
Apr 10, 2007
Mileage
70,000 mi
Interior & seats
Filed Apr 27, 2010

I OWN TWO TOYOTA SIENNA MINIVANS, MODEL YEARS 2000 AND 2001. OF THE 10 DOORS ON THESE TWO VEHICLES, THE HANDLES ON SIX ARE BROKEN OFF. THIS HAPPENED DURING NORMAL USE. IN SEARCHING INTERNET SITES, I FOUND COMMENTS THAT SIENNA VANS ARE KNOWN FOR THIS DEFECT. THE DEFECTS HAVE OCCURRED AT DIFFERENT TIMES OVER THE PAST TWO YEARS. *TR

NHTSA ID
10327733
Incident
Jan 1, 2010
Mileage
10,000 mi
Body & structureInterior & seats
Filed Mar 2, 2010

THE POWER SLIDING PASSENGER DOOR ON MY 2000 TOYOTA SIENNA WILL OPEN BUT WILL NOT CLOSE. IT TOOK ME SEVERAL MINUTES OF VERY FIRM PRESSURE TO OVERCOME THE DOORS AUTOMATIC MECHANISM TO FORCE THE DOOR CLOSED. AS I USE THIS TO DROP MY CHILD OFF AT DAYCARE, I CAN NO LONGER LET HER OUT ON THE CURB SIDE OF THE VAN. *TR

NHTSA ID
10315870
Incident
Mar 2, 2010
Mileage
117,000 mi
Body & structureInterior & seats
Filed Oct 1, 2009

SLIDING DOOR GETS STUCK. VERY DIFFICULT TO OPEN FROM OUTSIDE AND UNABLE TO OPEN FROM INSIDE. TRIED WD40 LUBRICATION BUT THIS DID NOT HELP. *TR

NHTSA ID
10285897
Incident
Aug 1, 2009
Mileage
129,000 mi
Interior & seats
Filed Aug 15, 2009

DRIVERS SIDE DOOR LATCH HANDLE NOT ONLY BROKE, BUT PULLED COMPLETELY OUT OF THE DOOR. THIS IS THE 3RD DOOR HANDLE THAT HAS BROKEN UNDER NORMAL USE. 1ST THE 2 SLIDING DOOR HANDLES, NOW THIS DOOR HANDLE. *TR

NHTSA ID
10280532
Incident
Jan 25, 2009
Mileage
106,000 mi
Interior & seats
Filed May 5, 2009

MY TWO SLIDING DOORS WILL NOT OPEN FROM THE INSIDE ON MY 2000 TOYOTA SIENNA MINIVAN. *TR

NHTSA ID
10267788
Incident
May 3, 2009
Mileage
36,000 mi
Interior & seats
Filed Dec 14, 2008

REAR DOOR LID HANDLE BROKE MAKING IT IMPOSSIBLE FOR ME TO PUT MY POWER WHEEL CHAIR INTO THE VAN. WITHOUT THAT CHAIR I CANNOT GET AROUND. TWO PEOPLE HAD TO DISASSEMBLE THE CHAIR TO GET IT INTO THE VAN SO I COULD GET HOME. THERE SHOULD BE AN INTERNAL RELEASE FOR THAT DOOR. *TR

NHTSA ID
10251764
Incident
Oct 18, 2008
Mileage
182,000 mi
Body & structureInterior & seats
Filed Nov 29, 2008

REGULAR USAGE OF OUR VAN HAS CAUSED THE DOORS ON BOTH SIDES TO BREAK. ON ONE SIDE, THE HANDLE COMPLETELY BROKE OFF AND THE OTHER WILL ONLY PARTIALLY OPEN. *TR

NHTSA ID
10250157
Incident
Oct 25, 2008
Mileage
120,000 mi
Body & structureInterior & seats
Filed Sep 15, 2008

HANDLE TO THE POWER SLIDING DOOR OF MY TOYOTA SIENNA 2000 HAS BROKEN OFF. IT HAS BEEN BROKEN FOR OVER 4 MONTHS. THE DOOR WILL ALSO NOT CLOSE FOR NO REASON AND OPENS EASILY FROM JUST A BRUSH ON THE REMOTE ON THE KEY CHAIN. *TR

NHTSA ID
10242305
Incident
Jul 15, 2008
Mileage
120,000 mi
Body & structureInterior & seats
Filed Sep 4, 2008

2000 TOYOTA SIENNA XLE PASSENGER POWER SLIDING DOOR FAILURE. SEEMS TO BE A VERY COMMON PROBLEM AFTER RESEARCHING ON THE WEB. COST TO REPAIR IS IN EXCESS OF $1500 WHICH CAN BE ON THE VERY LOW SIDE. TOYOTA SHOULD BE REQUIRED TO RECALL ALL VEHICLES WITH THESE DOORS. *TR

NHTSA ID
10240970
Incident
May 20, 2008
Mileage
128,505 mi
Body & structureInterior & seats
Filed Sep 4, 2008

2000 TOYOTA SIENNA SLIDING POWER PASSENGER DOOR ACTS LIKE SOMETHING IS IN THE WAY WILL NOT TOTALLY CLOSE WITH POWER, SHUTS THEN IMMEDIATELY OPENS. LIGHT IN DASH IS ON, FOR SECOND TIME, MECHANICS FOUND NOTHING JUST RESET IT. TOYOTA MECHANICS. *TR

NHTSA ID
10240961
Incident
Sep 4, 2008
Interior & seats
Filed Jul 27, 2008

THIS COMPLAINT IS NOT OF ANY CRASHES OR INJURIES BUT OF, WHAT I FEEL, A FAILURE OF THE QUALITY OF THE VEHICLE ITS SELF. I OWN A 2000 TOYOTA SIENNA AND ON OR AROUND FEB 12, 2007 MY DRIVERSIDE, BACK SLIDING DOOR HANDLE BROKE OFF. SHORTLY AFTER THAT THE BACK HATCH HANDLE BROKE OFF AND SHORTLY AFTER THAT THE TWO FRONT DOOR HANDLES STARTED TO BREAK IN HALF. ONE HANDLE BREAKING IS A POSSIBILITY BUT ALL MY DOOR HANDLES BREAKING EXCEPT ONE IS STRANGE. AND THE ONE THAT IS NOT BROKEN IS A POWER DOOR SO THE HANDLE IS NOT PULLED AS OFTEN OTHER WISE I WONDER ABOUT THAT ONE AS WELL. *TR

NHTSA ID
10235911
Incident
Feb 12, 2007
Interior & seats
Filed Mar 24, 2008
2 injuries reported

OVER THE PAST 3 YEARS 3 OF THE 5 DOOR HANDLES HAVE BROKEN ON THIS 2000 TOYOTA SIENNA. *TR

NHTSA ID
10222133
Incident
Jun 16, 2005
Mileage
75,000 mi
Interior & seats
Filed Oct 2, 2007

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE IS EQUIPPED WITH POWER DOOR LOCKS. THE HANDLES ON BOTH SLIDING SIDE DOORS DETACHED FROM THE DOORS. THE DOORS FAILED TO OPERATE FROM BOTH THE OUTSIDE AND INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 110,000.

NHTSA ID
10204725
Incident
Sep 1, 2006
Mileage
85,000 mi
Interior & seats
Filed May 26, 2007

SEVERAL HARDWARE PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE RIGHT SLIDING DOOR HANDLE AT A COST OF $140. REPLACED THE REAR DOOR HANDLE FOR $70. BOTH OF THESE ITEMS BROKE, RENDERING THE DOORS USELESS FROM THE OUTSIDE. ALSO REPLACED THE DRIVER DOOR POWER WINDOW MOTOR AT A COST OF $ 90. *AK

NHTSA ID
10191779
Incident
Aug 9, 2006
Mileage
85,000 mi
Interior & seats
Filed Mar 9, 2007

WHILE DRIVING OUR 2000 TOYOTA SIENNA THE SAFETY HOOD LATCH FAILED WHILE DRIVING ON THE FREEWAY AND THE HOOD FLEW OPEN, SMASHING THE WINDSHIELD, DAMAGING THE HOOD AND THE ROOF OF THE VEHICLE. THE CAUSE OF THE INCIDENT WAS THAT HE HOOD LATCH NO LONGER ENGAGES WHEN THE HOOD IS SHUT. THE VEHICLE WAS SERVICED AT A TOYOTA DEALERSHIP 2 WEEKS BEFORE WITHOUT ANY MENTION OF AN ISSUE WITH THE LATCH. TOYOTA BASICALLY STATED THAT THERE IS NOTHING THEY CAN DO. I BELIEVE THERE IS A DESIGN FLAW TO THE LOCATION OF HE HOOD LATCH CAUSING IT TO NO LONGER FUNCTION FROM WEATHER RELATED EXPOSURE. THERE MOST LIKELY ARE OTHER SIENNA VEHICLES WITH THE SAME ISSUE WITH DRIVERS UNAWARE OF THE PROBLEM. *JB

NHTSA ID
10184688
Incident
Feb 3, 2007
Body & structureInterior & seats
Filed Mar 2, 2007

SINCE WE PURCHASED THE TOYOTA SIENNA XLE ABOUT 3 YEARS AGO WE HAVE HAD NOTHING BUT TROUBLE. OUR BIGGEST PROBLEMS HAVE OCCURRED ONLY RECENTLY. THE AUTOMATIC DOOR WAS NOT WORKING AND THE MECHANIC HAD TO TAKE OFF THE AUTOMATIC PART SO IT HAD TO BE OPENED MANUALLY. WELL AFTER ABOUT A WEEK OF MANUALLY OPENING AND PULLING OUT MY SHOULDER EVERY TIME, THE DOOR KNOB CAME OFF. WE HAVE ALSO HAD IN THE PAST A VERY LOUD SQUEALING NOISE EVERY TIME WE STARTED THE CAR. WE HAD THE BELTS TIGHTENED AND EVEN HAD THE BATTERY CHANGED AND THEN SUDDENLY IT STOPPED. ONE OF OUR CAPTAINS CHAIRS WILL NOT GO BACK INTO THE UPRIGHT POSITION. AND LASTLY THE BAR THAT HOLDS OPEN THE HOOD HAS COME OFF AND DOES NOT GO BACK INTO PLACE. *JB

NHTSA ID
10184006
Incident
Nov 30, 2006
Interior & seats
Filed Oct 20, 2006

DT*: THE CONTACT STATED A JUMPSTART WAS GIVEN TO A NEIGHBORING VEHICLE. THE NEXT DAY THE HOOD WAS RELEASED TO JUMPSTART THE NEIGHBORING VEHICLE AGAIN. THE JUMPSTART WAS NOT NEEDED. THE HOOD WAS NOT LOCKED DOWN BUT WAS NOT FULLY UNLATCHED, WHILE THE VEHICLE WAS DRIVING 45 MPH, ON A SMOOTH BLACKTOP PAVED ROAD, WHEN THE HOOD BLEW BACK INTO THE WIND SHIELD AND DAMAGED THE HOOD, WINDSHIELD, WIPERS AND THE ROOF OF THE VEHICLE. THE SERVICE DEALER AND MANUFACTURER WERE NOT NOTIFIED, BUT THE VEHICLE WAS REPAIRED AT AN AUTO-BODY SHOP.

NHTSA ID
10171401
Incident
Sep 14, 2006
Mileage
107,403 mi
Interior & seats
Filed Sep 10, 2006

MY WIFE AND 4 CHILDREN WERE DRIVING IN OUR 2000 TOYOTA SIENNA. WHILE ACCELERATING ONTO A HIGHWAY, THE HOOD ABRUPTLY RELEASED AND SLAMMED AGAINST THE FRONT WINDSHIELD, CAUSING THE WINDSHIELD TO SHATTER AND DAMAGING THE ROOF. MY WIFE PULLED OVER ONTO THE SIDE OF THE ROAD ALMOST COMPLETELY BLIND TO WHAT WAS IN FRONT OF HER. THE CAR WAS NEARLY HIT BY A SEMI-TRACTOR TRAILER. LUCKILY, NO ONE WAS PHYSICALLY HURT FROM THE INCIDENT. UPON INSPECTION OF THE LOCKING MECHANISM, IT WAS OBVIOUS THAT BOTH THE PRIMARY AND SECONDARY LATCHES WERE BOTH NOT WORKING PROPERLY. IT APPEARS THAT THE SPRINGS THAT ARE USED WITHIN THESE MECHANISMS HAD LOST THEIR SPRING EFFECTIVENESS. THIS WAS COMPOUNDED BY THE "STICKINESS" CAUSED BY SOME RUSTING ON THE LATCH. THE CAR WAS RECENTLY AT A TOYOTA DEALER MAINTENANCE CENTER. I FEEL THAT THE MAINTENANCE FACILITY SHOULD HAVE AN OBLIGATION TO CHECK THIS CRITICAL COMPONENT. IN REVIEWING THE NHTSA DATABASE, IT IS CLEAR THAT THIS IS A COMMON ISSUE ACROSS AUTOMOBILES. I WOULD EXPECT THEIR TO BE SOME RECURRING MAINTENANCE ON THE LATCHING MECHANISM (AT 30,000 OR 60,000 MILES) TO PREVENT SUCH AN INCIDENT FROM OCCURRING...I DO NOT HAVE ACCESS TO THE SHOP MAINTENANCE MANUALS SO I DON'T KNOW IF SUCH AN INSPECTION IS IN THE MANUALS. IF THERE IS NO SUCH INSPECTION IN TOYOTA'S MAINTENANCE MANUAL, I BELIEVE THAT TOYOTA IS NEGLIGENT ON THIS VERY HAZARDOUS FAILURE MECHANISM. IF THERE IS SUCH AN INSPECTION, I BELIEVE THE TOYOTA MAINTENANCE FACILITY SHOULD BE HELD RESPONSIBLE. *JB

NHTSA ID
10167779
Incident
Sep 8, 2006
Mileage
94,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .