RoadVitals

2000 Toyota Sienna Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
363
Latest Nov 6, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
25

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Toyota Sienna, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

68
reports

From owner reports, verbatim

THE ENGINE LEAKS OIL AT VALVE COVERS. THEY HAVE BEEN REPLACED. STILL LEAKS. AND A LOT OF SLUDGE BUILDS UP= ON PUMP SCREEN. BLEW ENGINE!! HAD ENGINE REPLACED. SAME THING HAPPENING. I AM ON SOCIAL SECURITY. &3 AND CAN NOT AFFORD THOUSANDS ON THIS VEHICLE.. PLEASE HELP@+!!

NHTSA ID 11207251 · filed May 13, 2019

I DROVE MY VAN FROM WORK TO MY HOUSE WHICH IS AROUND 18 MILES. WHEN I GOT HOME I COULD SEE SMOKE COMING FROM UNDER THE HOOD. I QUICKLY GOT OUT AND PULLED MY BABY OUT OF HER CAR SEAT. WITHIN A FEW MINS THE SMOKE INCREASED BY A LOT AND I CALLED 911. BY THE TIME THEY ARRIVED THE VAN WAS COMPLETELY ENGULFED IN FLAMES, IT WAS COMPLETELY GUTTED BY THE TIME THEY PUT OUT THE FIRE. *TR

NHTSA ID 10625809 · filed Aug 17, 2014
All 68 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

61
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE SHIFTING INTO PARK, THE GEAR SHIFTER DETACHED AND THE STEERING COLUMN WAS HANGING BY A WIRE. THE CONTACT USED A SCREWDRIVER TO SHIFT THE VEHICLE INTO DRIVE AND TAKE IT TO THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.

NHTSA ID 10242280 · filed Sep 15, 2008

THE DIFFERENTIAL/TRANSMISSION ON MY 2000 TOYOTA SIENNA IS FAILING. IT WAS DIAGNOSED AT UNDER 100,000 MILES. I AM THE ORIGINAL OWNER AND HAVE COMPLETED ALL REQUIRED SERVICE. *TR

NHTSA ID 10223698 · filed Apr 8, 2008
All 61 reports naming transmission

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

52
reports

From owner reports, verbatim

WITHIN A TWO MINUTE PERIOD, BOTH SLIDING DOORS THAT WERE PREVIOUSLY FUNCTIONING, SUDDENLY FAILED IN A CLOSED POSITION. THEY COULD NOT BE OPENED MANUALLY USING THE DOOR HANDLES FROM BOTH INSIDE AND OUTSIDE THE VEHICLE, OR BY ATTEMPTING TO ACTUATE THE RIGHT SIDE POWER DOOR. THE POWER DOOR LOCKS HAD NO EFFECT. THERE WAS NO DAMAGE TO THE VEHICLE THAT COULD HAVE CAUSED MECHANICAL DOOR FAILURE, OR OTHERWISE. NON FUNCTIONING OR JAMMED DOORS SHOULD CONSTITUTE A SAFETY ISSUE AND SHOULD BE RECALLED. IF THE VEHICLES FRONT DOORS WERE COMPROMISED IN A COLLISION, PASSENGERS SHOULD BE ABLE TO EXIT THROUGH THE REAR DOORS, BUT WOULD NOT BE ABLE TO WITH THIS MECHANICAL DEFECT. THE FACT THAT THE DOORS CANNOT ALSO BE OPENED USING EXTERIOR HANDLES INCREASES THE RISK OF ENTRAPPING PASSENGERS. TOYOTA SHOULD CONSIDER THIS A SAFETY RECALL AND REPAIR ALL FAULTY DOORS, OF WHICH THERE ARE MANY COMPLAINTS FILED HERE AND ON ONLINE FORUMS. I AM CURRENTLY HAVING TO PAY FOR THIS REPAIR MYSELF, AS TOYOTA HAS INFORMED ME THAT THERE ARE NO CURRENT RECALLS. THANK YOU FOR YOUR CONSIDERATION. *TR

NHTSA ID 10637033 · filed Sep 17, 2014

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HANDLE DETACHED. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE DOOR COULD NOT BE OPENED OR CLOSED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND NEEDED THE PLASTIC ASSEMBLY DOOR HANDLE REPLACED WITH A METAL INSERT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,700.00.

NHTSA ID 10620673 · filed Aug 7, 2014
All 52 reports naming body & structure

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

43
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO SECURELY LOCK AND SUDDENLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DELLA TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND ANOTHER PART ASSOCIATED WITH THE LATCHES (THE CONTACT WAS UNABLE TO RECALL) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID 11004126 · filed Jul 10, 2017

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HOOD ABRUPTLY OPENED AND SHATTERED THE WINDSHIELD. THE CONTACT STATED THAT THE HOOD WAS PULLED DOWN AND THE VEHICLE WAS DRIVEN TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

NHTSA ID 10394305 · filed Apr 5, 2011
All 43 reports naming interior & seats

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

42
reports

From owner reports, verbatim

I HAVE 4 BRIDGESTONE INSIGNIA TIRES. NOT SURE OF MILEAGE BUT I WILL GO BACK TO THE DEALER ON MONDAY TO CONFIRM, HOWEVER I WILL GUESS ABOUT 25K TO 35K. THE TREAD LOOKS VERY GOOD. I HAVE STEEL WIRES COMING OUT OF THE SIDEWALL. THERE ARE ABOUT A DOZENS WIRES BETWEEN 2" AND 8" HANGING OUT. I NOTICED IT BECAUSE YOU CAN HEAR THE WIRES SLAPPING THE FENDER AND TIRE WELL AS ROTATION OCCURS. I HOPE THE FACTORY RESPONDS IN A POSITIVE WAY, WE WILL SEE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10664072 · filed Dec 13, 2014

CAR AND TIRES INSPECTED BY PROFESSIONAL FOR 2,500MI ROAD TRIP. ALL TIRES APPEARED FINE AND WERE ROTATED; HAVE 40,000MI WEAR (70,000MI RATED). WITHIN LAST 250MI, CAR BECAME IMBALANCED AND LACKED STABILITY WITH COMPUTERIZED VAN TIRE MONITOR ALSO RESPONDING. PROFESSIONAL INSPECTION REVEALED LEFT-REAR STEEL BELT VISIBLE AND TIRE SEPARATED AND FRONT-RIGHT HAVING EARLY SIGNS FOR SAME FAILURE. LEFT REAR TIRE REPLACED WITH FULL (NEW) SPARE, TRIP COMPLETED BUT LAST 25MI OF TRIP, VAN TIRE MONITOR ENGAGED AGAIN. PROFESSIONAL INSPECTION REQUIRED ALL TIRES BE REPLACED; LAST THREE TIRES WERE NOT TRUSTWORTHY FOR ANY DRIVING. *TR

NHTSA ID 10416366 · filed Jul 30, 2011
All 42 reports naming tires & wheels

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

40
reports

From owner reports, verbatim

I had my car's brake lines replaced at McGee Toyota in Hanover MA on June 20, 2023. On July 19, 2023, my wife and I had just exited the interstate, and were stopping at a grocery store on our way home. I tried to brake upon entering the parking lot and the brake pedal sank to the floor. There was no resistance when I tried pumping the brakes. Fortunately, I was traveling at a slow speed and there were no moving cars in the lot, so I was able to safely stop the car without an accident. I had the car towed to McGee for repairs and the next day was told the catastrophic brake failure was due to a defective part. Since this would likely have had much more serious consequences such as serious injuries or worse if the failure occurred on the exit ramp or at the busy state highway intersection in front of the grocery store, I wanted to report it to be sure it doesn't happen to someone else.

NHTSA ID 11535298 · filed Jul 30, 2023

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHEN THE IGNITION WAS STARTED, THE VEHICLE STARTED TO ACCELERATE AND MOVED FORWARD WITHOUT SHIFTING INTO DRIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE, BUT BOTH FAILED TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,581.

NHTSA ID 11257729 · filed Sep 24, 2019
All 40 reports naming brakes

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

21
reports

From owner reports, verbatim

I OWN A 2000 TOYOTA SIENNA WHICH I HAVE HAD FOR ONE YEAR. TO DATE, I HAVE PAID TO REPAIR THE REAR SEAT, AS ONCE IT WAS TAKEN OUT, THE MECHANISM BROKE AND IT COULD NOT BE PUT BACK IN THE CAR. ALSO, WE HAVE REPLACED THE DRIVERS SIDE SEAT BELT (THE WHOLE THING) BECAUSE THE SEAT BELT LIGHT WOULD CONSTANTLY BLINK. NOW THE PASSENGER SIDE SEAT BELT LIGHT BLINKS WHEN THE SEAT BELT IS LATCHED AND WHEN NOBODY IS SITTING THERE. THE POWER SLIDING DOOR HAS BEEN LOOKED AT AND REPAIRED THREE DIFFERENT TIMES. IT CONTINUES TO OPEN, BUT WILL NEVER CLOSE ALL THE WAY. BOTH THE DRIVERS SIDE AND PASSENGERS SIDE POWER WINDOWS WILL NOT ROLL DOWN (OR IF THEY DO, THEY WILL NOT GO BACK UP). THERE IS A BANGING SOUND COMING FROM THE MIDDLE FLOOR BOARD BY THE GAS PEDAL. THE TRANSMISSION HAS BEEN REPLACED. FINALLY, THE REAR DOOR LATCH BROKE COMPLETELY AND THERE IS NO WAY TO OPEN THE REAR DOOR - FROM THE INSIDE OR OUT. ALL OF THIS IS WITH NORMAL WEAR. *TR

NHTSA ID 10360038 · filed Oct 12, 2010

MY SEATBELT IN MY 2000 TOYOTA SIENNA VAN BECAME ENTANGLED WITH THE GASTANK OPENING SWITCH UPON RELEASE. I COULD NOT THEREAFTER RE-ENGAGE THE SEATBELT UNTIL I STOPPED THE VEHICLE, OPENED THE DOOR AND OBSERVED THE ENTANGLEMENT. I HAD LOOSENED THE SEATBELT IN A DRIVE-THRU LINE TO GET MY WALLET FROM MY POCKET, AND ATTEMPTED TO RE-FASTEN THE BELT WHICH FREQUENTLY BECOMES ENTANGLED IN THE MECHANISM POSSIBLY BECAUSE OF AGE. *TR

NHTSA ID 10310726 · filed Feb 16, 2010
All 21 reports naming seat belts

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

20
reports

From owner reports, verbatim

I have a 2000 Sienna with 305000 miles. I have never had trouble with this vehicle until about 2 weeks ago. When I am stopped and my car is in drive, I just tap the gas pedal for a second and the engine RPM will increase to about 2000 RPM and will stay there until I put the car in neutral or turn the engine off. This is a problem because my breaks barely hold this and I must put the car into neutral for the car to stop pulling forward. Putting the car into neutral resets the rpm. If there is no car in front of me, I can release the brakes and the vehicle will continue to accelerate until the transmission switches to second gear, at this point I can drive normally. One time the vehicle continued to accelerate even after switching gears, I put the vehicle into neutral and the engine went to over 4000 RPM, the brakes could not stop the vehicle, I had to turn the engine off. The gas pedal is not sticky or stuck, floor mats are not in the vehicle. I can rev the engine normally when I am in park, this only happens when I am in gear. I have checked the Throttle Body, Throttle Position Sensor and disabled the cruise control module, I can see no reason for this to happen. I have seen many complaints about this same issue online but have not found a resolution. I can buy an ECM but this is an expensive trial. I will take it to the dealer from here.

NHTSA ID 11424539 · filed Jul 13, 2021

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHEN THE IGNITION WAS STARTED, THE VEHICLE STARTED TO ACCELERATE AND MOVED FORWARD WITHOUT SHIFTING INTO DRIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE, BUT BOTH FAILED TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,581.

NHTSA ID 11257729 · filed Sep 24, 2019
All 20 reports naming driver assistance

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

17
reports

From owner reports, verbatim

POWER DOOR ISSUE WHEN STATIONARY. I PURCHASED MY 2000 SIENNA AND WITHIN A YEAR I HAD ISSUES WITH MY POWER DOOR. IT WOULD OPEN BY POWER BUT NOT CLOSE. AS TIME WENT ON IT WOULD NEITHER OPEN NOR CLOSE. AND NOW THE POWER LIGHTS HAS BEEN LIT FOR YEARS. I TOOK CAR TO THE DEALER MANY TIMES WHEN THIS FIRST HAPPENED AND SEVERAL TIMES OVER THE ENSUING YEARS THEY COULD "NEVER" FIND A PROBLEM. THEN ON MY LAST VISIT THEY CLAIMED THE DOOR WAS DAMAGED DUE TO AN ACCIDENT I HAD...MIND YOU I NEVER HAD AN ACCIDENT AND BOUGHT A CERTIFIED USED CAR FROM DEALER. TO THIS DAY THE POWER DOOR IS DISENGAGED AND HAS TO BE MANUALLY OPENED AND CLOSED. NOW I SEE SO MANY YEARS LATER THAT THIS IS ACTUALLY AN ISSUE WITH THE DOOR...TOYOTA NEEDS TO BE HELD ACCOUNTABLE.

NHTSA ID 10816231 · filed Dec 26, 2015

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE HORN WOULD NOT WORK PROPERLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID 10679433 · filed Jan 28, 2015
All 17 reports naming electrical

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

15
reports

From owner reports, verbatim

I OWN A 2000 TOYOTA SIENNA WHICH I HAVE HAD FOR ONE YEAR. TO DATE, I HAVE PAID TO REPAIR THE REAR SEAT, AS ONCE IT WAS TAKEN OUT, THE MECHANISM BROKE AND IT COULD NOT BE PUT BACK IN THE CAR. ALSO, WE HAVE REPLACED THE DRIVERS SIDE SEAT BELT (THE WHOLE THING) BECAUSE THE SEAT BELT LIGHT WOULD CONSTANTLY BLINK. NOW THE PASSENGER SIDE SEAT BELT LIGHT BLINKS WHEN THE SEAT BELT IS LATCHED AND WHEN NOBODY IS SITTING THERE. THE POWER SLIDING DOOR HAS BEEN LOOKED AT AND REPAIRED THREE DIFFERENT TIMES. IT CONTINUES TO OPEN, BUT WILL NEVER CLOSE ALL THE WAY. BOTH THE DRIVERS SIDE AND PASSENGERS SIDE POWER WINDOWS WILL NOT ROLL DOWN (OR IF THEY DO, THEY WILL NOT GO BACK UP). THERE IS A BANGING SOUND COMING FROM THE MIDDLE FLOOR BOARD BY THE GAS PEDAL. THE TRANSMISSION HAS BEEN REPLACED. FINALLY, THE REAR DOOR LATCH BROKE COMPLETELY AND THERE IS NO WAY TO OPEN THE REAR DOOR - FROM THE INSIDE OR OUT. ALL OF THIS IS WITH NORMAL WEAR. *TR

NHTSA ID 10360038 · filed Oct 12, 2010

I HAVE REPLACED BOTH FRONT DOOR WINDOW MOTORS. AFTER RESEARCHING THE PROBLEM I HAVE DISCOVERED THE MOTOR CONTAINS A FAULTY LOAD SENSOR. IT IS NOT THE ACTUAL MOTOR, BUT THE LOAD SENSOR THAT IS FAILING. THE SENOR IS LOCATED INTERNALLY IN THE MOTOR. TOYOTA KNOWS ABOUT THIS PROBLEM, BUT IS NOT TAKING OWNERSHIP. NOW ONE OF MY TWO NEW MOTORS IS STARTING TO SHOWS SIGNS OF ITS SENSOR FAILING. TOYOTA NEEDS TO COVER THE COST OR MAKE THE SENSOR REPLACEMENT AVAILABLE, OTHERWISE IT IS $270 FOR THE COST OF THE REPLACEMENT MOTOR PLUS LABOR. *JB

NHTSA ID 10161627 · filed Jul 6, 2006
All 15 reports naming visibility

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

14
reports

From owner reports, verbatim

Rear wheels cambering rubbing on shock absorbers.

NHTSA ID 11553768 · filed Nov 6, 2023

WHILE DRIVING OVER UNEVEN PAVEMENT CONSUMER HEARD A KNOCK NOISE COMING FROM FRONT END OF VEHICLE. TECHNICIAN SERVICED VEHICLE, AND DETERMINED THAT CONTROL ARM BUSHING NEEDED TO BE REPLACED.*AK *TS

NHTSA ID 10083828 · filed Sep 8, 2004
All 14 reports naming suspension

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

10
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE IS EQUIPPED WITH A THULE HITCHING POST PRO 935X2. THE CONTACT RECEIVED A RECALL NOTIFICATION AND ATTEMPTED TO CALL THE 1-800 NUMBER ON SEVERAL OCCASIONS. SHE HAS BEEN UNSUCCESSFUL BECAUSE THE TELEPHONE NUMBER PROVIDED IN THE NOTICE IS DISCONNECTED. THE PURCHASE DATE AND PART, SERIAL, AND RECALL NUMBERS WERE UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 90,000.

NHTSA ID 10198588 · filed Aug 6, 2007

FRONT PASSENGER WHEEL STARTED TO VIBRATE. AFTER APPROXIMATELY 1 MILE, ALL (5) WHEEL STUDS SHEARED OFF, AND WHEEL FELL OFF OF VEHICLE. LUG NUTS DID NOT APPEAR TO BE LOOSE PRIOR TO STUDS SHEARING.*AK

NHTSA ID 10108142 · filed Jan 28, 2005
All 10 reports naming other / unspecified

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

9
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE THE IGNITION WAS OFF AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY INDEPENDENTLY. ONCE THE VEHICLE WAS STOPPED, THE GEAR SHIFTER WAS STILL IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

NHTSA ID 11005152 · filed Jul 13, 2017

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND WOULD ONLY SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE BRAKES FAILED MULTIPLE TIMES MOSTLY IN WINTER AND THE TRANSMISSION FAILED WITHOUT WARNING. UPDATED 3/9/2015 *JS

NHTSA ID 10621413 · filed Aug 11, 2014
All 9 reports naming powertrain (other)

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

6
reports

From owner reports, verbatim

ON MY WAY TO WORK WHEN A DEER RAN OUT IN FRONT OF ME. I HIT THE DEER ON THE FRONT PASSENGER SIDE CAUSING ME TO LOSE CONTROL. RAN OFF INTO DITCH FLIPPED OVER AND WAS TRAPPED. THE AIRBAG DID NOT DEPLOY EVEN WHEN THE FIRE DEPT CUT ME OUT. THEY HAD TO CUT THE STEERING WHEEL OFF MY LEGS. NO AIRBAG DEPLOYED ON EITHER SIDE. *TR

NHTSA ID 10487690 · filed Dec 7, 2012

THE AIR BAG LIGHT ILLUMINATED WHILE DRIVING AND THE SEAT BELT LIGHT WILL NOT COME ON TO INDICATE THAT THE CONSUMER NEEDED TO PUT HIS SEAT BELT ON. THE DEALER WAS NOTIFIED. *JB

NHTSA ID 10109802 · filed Feb 3, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SEIZED WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT STEERING SHAFT JOINT FLEX COUPLING HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID 10758932 · filed Aug 24, 2015

I WAS TRAVELING TO NORTHWEST ARKANSAS ON I 540 ROUNDING LEFT A CURVE AND MY STEERING DID NOT RESPOND UNTIL TURNING IT A HALF OF A TURN MORE ON THE STEERING WHEEL. THE STEERING WHEEL DID NOT RETURN TO CENTER. I FOUND A DOCUMENT ON THE NHTSA ODI ACTION NUMBER PE99-070 INDICATING OTHERS HAVE HAD THIS SIMILAR PROBLEM. I ALMOST WENT OFF THE SIDE OF A MOUNTAIN. I TOOK IT TO A FIRESTONE SHOP AND THE REPLACED LOWER BALL JOINTS, INNER AND OUTER TIE ROD ENDS AND SAID IT WAS "TIGHT". I EXPLAINED THAT I WAS VERY CONCERNED ABOUT RETURNING THROUGH THE MOUNTAINS AND ASKED FOR A THOROUGH CHECK. THEY SAID IT WAS AS GOOD AS NEW AND SHOULD NOT HAVE ANY OTHER PROBLEMS. THE FIRST MAJOR LEFT TURN ON THE WAY HOME HAD THE SAME RESULTS. I TOOK IT TO FIRESTONE IN MY HOMETOWN AND THEY SAID THE RACK AND PINION BUSHINGS WERE DEFECTIVE AND THE RACK AND PINION NEEDED TO BE REPLACED COSTING ME $900. I AM VERY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND IF I HAD NOT BEEN THE ONLY ONE ON THE ROAD WOULD MOST CERTAINLY HAVE CAUSED AN ACCIDENT. I WOULD LIKE THE INVESTIGATION TO BE RE-OPENED. *TR

NHTSA ID 10424284 · filed Sep 8, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

YESTERDAY AFTERNOON, I WAS DRIVING ON A SEMI BUSY ROAD IN TUCSON, ARIZONA AT ABOUT 40 MPH AND THE VAN SUDDENLY BEGAN TO ACCELERATE. I IMMEDIATELY THOUGHT I HAD HIT THE CRUISE CONTROL BUTTON BUT THE DASH SHOWED NO INDICATION THAT THIS WAS CASE. I REPEATEDLY PUSHED THE CRUISE CONTROL BUTTON AND JIGGLED THE LEVER ARM HOPING TO TOGGLE SOMETHING OFF BUT IT HAD NO EFFECT. I BEGAN TO PUSH THE BREAKS BUT THEY WERE NOT CAPABLE OF SLOWING THE CAR BELOW ABOUT 25. I THREW THE VAN INTO NEUTRAL AND THE ENGINE REVVED UP TO ABOUT 7000 RPM. THAT SOUND CONCERNED ME SO I THREW IT BACK INTO GEAR AND THE VAN BEGAN TO ACCELERATE AGAIN. I PUSHED THE EMERGENCY BREAKS, AND WITH MY PEDAL BREAK FULLY COMPRESSED I COULD GET THE CAR TO 5-10 MPH BUT THERE WAS ABSOLUTELY NO WAY TO STOP THE VAN. AFTER NARROWLY MISSING A PEDESTRIAN, I TURNED RIGHT, FOUND A PLACE TO PULL OFF TO THE SIDE OF THE ROAD, THREW THE VAN INTO NEUTRAL AND QUICKLY TURNED THE VAN OFF. WITH THE ENGINE TURNED OFF THE BREAKS WERE AS EFFECTIVE AS THE SHOULD HAVE BEEN SO THE THE VAN CAME TO A STOP. AFTER A BRIEF PERIOD I TURNED THE KEY, STARTED THE VAN AND, AGAIN, THE ENGINE AGAIN REVVED TO 7000 RPM. I TURNED IT OFF AGAIN. I PUMPED THE ACCELERATOR SEVERAL TIMES BEFORE STARTING IT AGAIN AND IT STARTED UP FINE. I HAD THE VAN TOWED AFTER THIS AND I'M NOT LIKELY TO DRIVE IT AGAIN.

NHTSA ID 10970623 · filed Apr 4, 2017

VEHICLE SUDDENLY ACCELERATES WHEN THE GAS PEDAL IS LIGHTLY TAPPED. THE ENGINE WILL ACCELERATE OVER 2000 RPM A STAY THERE UNTIL THE IGNITION IS TURNED OFF. IF THE BRAKES ARE NOT HELD DOWN DURING THIS TIME THE VEHICLE WOULD CERTAINLY CRASH INTO ANYTHING IN ITS WAY. GAS PEDAL IS NOT STICKY OR STUCK, FLOOR MATS ARE NOT IN VEHICLE, AND THROTTLE IS CLOSED YET THE VEHICLE STILL ACCELERATES? CAN NOT FIND ANY OTHER ISSUES FOR THIS MODEL AND YEAR ONLINE FOR HELP OR ADVICE. *TR

NHTSA ID 10584983 · filed Apr 25, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

THIS 2000 SIENNA IS A LEMON. AT 50 MILES THE TORQUE CONVERTER NEEDED TO BE REPLACED. AT 100 MILES I NOTICED THAT THE VAN PULLS TO THE LEFT AT HIGHWAY SPEEDS OF 65 TO 70 MPH. AT 28,000 MILES THE FRONT TIRES FIRESTONE WERE ALL CHEWED UP BELTS SHOWING EVEN THOUGH WE HAD 3 ALIGNMENTS DONE IN LESS THAN A YEAR. THE AUTOMATIC SIDE PASSENGER DOOR GOT STUCK AND WOULD NOT CLOSE, DEALER REPLACED DOOR COMPUTER, AT 15,000MILES PAINT WAS CHIPPING OFF THE DOOR HANDLES AND A SHORT TIME LATER PAINT WAS CHIPPING OFF THE FRONT HOOD AS WELL. AT AROUND 20K THE REMOTE KEY/ALARM STARTED BLOWING FUSES, IT'S BEEN BACK 4 TIME TO GET FIXED W/ NOTHING DONE TO FIX IT. THIS IS THE CIRCUT THAT HAS THE ALARM, CLOCK AND DOME LIGHT. FROM THE VERY BEGINING THE TRANS. SOMETIMES WOULD SHIFT EITHER HARD OR W/ A DELY BETWEEN 1ST & 2ND GEAR THEN AT ABOUT 30,100 MILES THE CLUTCH CABLE WAS REPLACED. A CLUNK NOW HAPPENS WHEN GOING FROM PARK TO REVERSE ESP. WHEN ON A HILL. IT STILL DOES NOT SHIFT FROM 1ST TO 2ND RIGHT ALL THE TIME. THE SUN VISOR, WHEN IT'S COVERING THE LEFT DRIVERS SIDE WINDOW, WILL MOVE AND HIT THE DRIVER WHEN MAKING A LEFT TURN AT ANYTHING OVER 5 MPH. SO NOW EVERY TIME I MAKE A LEFT HAND TURN ONE HAND IS ON THE VISOR AND THE OTHER ON THE WHEEL, WHEN I BLEW ONE OF THE FRONT TIRES THE AAA SERVICEMAN COULDN'T CRANK THE CABLE THAT HOLDS THE TIRE BACK UNDER THE VAN, DEALER REPLACED CABLE AND OTHER PARTS. THE RADIOCD PLAYER SKIPS A LOT WHEN GOING OVER BUMPS, HAVE BEEN WAITING ALMOST 2 MONTHS FOR THE REPLACMENT. MIND YOU WE'VE ONLY HAD THIS VAN LESS THAN 2 YRS!!! OTHER STUFF, BATTERY WAS REPLACE WITHIN A YEAR, WHY I DON'T KNOW, CHANGE DOOR KEEPS POPPING OPEN (DRIVERS LEFT SIDE) WEATHER STRIPPING ON DRIVERS SIDE AT THE BOTTOM ON THE CAR (NOT DOOR) IS FALLING APART. HEAD LIGHTS ARE EITHER NOT AIMED RIGHT WHEN IN SPEC. OR BAD DESIGN. I THINK THIS IS DUE TO THE WAY THE LIGHTS ARE SHAPED, THERE IS VERY LITTLE LIGHT DIRECTLY IN FRONT OF YOU BUT PLENTY OF LIGHT ON THE 2 SIDES OF THE ROAD.

NHTSA ID 767116 · filed Sep 13, 2002

BLACK AND BEIGE COLOR OF THE DASHBROAD, CAUSES A BAD REFLECTION ON THE WINDSHIELD, WHICH CAUSES POOR DRIVER VISABILITY. ALSO, THE HEADLIGHTS SEEM TO BE AIMING TOO LOW, AND DO NOT SHINE EVENLY ON THE ROAD. TOYOTA 'S CUSTOMER SERVICE HAS BEEN NOTIFIED ABOUT THIS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID 870328 · filed Sep 12, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

WHENEVER THE AIR CONDITIONER IS TURNED ON VEHICLE WOULD STALL OUT. TOOK VEHICLE TO DEALER & INFORMED BY MECHANIC TO NOT USE AIR CONDITIONER. THE COMPRESSOR WENT OUT & NEEDED REPLACING. THIS WAS WHAT PROBABLY CAUSED THE VEHICLE TO STALL OUT. *AK

NHTSA ID 852145 · filed Oct 28, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

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