RoadVitals

2002 Travel Supreme Motorhome

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 14, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 21, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Travel Supreme Motorhome, most frequently naming the interior & seats, other / unspecified and seat belts categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats125.0%
  • Other / unspecified125.0%
  • Seat belts125.0%
  • Tires & wheels125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V122000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 21, 2007
1,451 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: TRAVEL SUPREME WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TRAVEL SUPREME AT 1-574-862-4484.
TRAVEL SUPREME, INC.View on NHTSA.gov
05V147000

EQUIPMENT

Apr 26, 2005
450 units potentially affected
The defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USES WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
The risk: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
The remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TRAVEL SUPREME AT 574-862-4484.
TRAVEL SUPREME, INC.View on NHTSA.gov
02V342000

ENGINE AND ENGINE COOLING

Dec 30, 2002
294 units potentially affected
The defect: ON CERTAIN 38' AND 40' MOTOR HOMES, AN INSULATED FOIL HEAT SHIELD, APPLIED ABOVE THE ENGINE TURBO EXHAUST IN THE ENGINE COMPARTMENT AT THE REAR OF THE MOTOR HOME TO DEFECT HEAT, MAY DETACH FROM THE SURFACE.
The risk: THIS CONDITION CAN RESULT IN A FIRE CAUSING INJURY TO THE OCCUPANT(S) OF THE MOTOR HOME.
The remedy: DEALERS WILL INSPECT THE UNIT TO DETERMINE IF THE SEAM TAPE WAS INSTALLED. THEY WILL RE-ATTACH THE FOIL AND ADD THE SEAM TAPE AS NEEDED. ALL UNITS WILL ALSO HAVE A METAL FABRICATED HEAT SHIELD INSTALLED ON THE SURFACE OF THE INSULATED FOIL DIRECTLY ABOVE THE ENGINE TURBO EXHAUST. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2003. BEGIN OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TRAVEL SUPREME AT 1-866-808-9032.
TRAVEL SUPREME, INC.Manufacturer number 342View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seatsSeat belts
Filed Sep 14, 2017

FOR SOME REASON IN 2002 TRAVEL SUPREME WAS NOT REQUIRED TO INSTALL 3-POINT SEAT BELTS IN THEIR MOTORHOMES. I PURCHASED THIS ONE IN 2014 AND HAVE BEEN TOTALLY FRUSTRATED IN MY ATTEMPTS TO CORRECT THIS DANGEROUS SITUATION. THERE IS A LAW EITHER AT THE FEDERAL OR STATE LEVEL, DIS-ALLOWING THE SALE OF AN IS SEAT (INTEGRATED SEAT BELT) TO OTHER THAN SPECIFIC MAKES AND MODELS. MINE IS NOT INCLUDED. PLEASE FOLLOW THIS IL-LOGIC: MY CURRENT SEATS WHICH MET DOT STANDARDS AT THE TIME ARE CANTILEVERED TO THE FLOOR ON A BRACKET AND THE LAP BELT IS PART OF THAT SEAT, THAT IS, THERE IS NO SUPPLEMENTAL CONNECTION FOR THE BELT. SO, WHY WOULD IT MATTER HOW MANY POINTS I WAS ATTACHED TO THE SEAT WITH? IT WOULD NOT PUT ANY MORE STRESS ON THE MOUNTING WHICH IS APPARENTLY FINE, BUT EVERY OUTLET I'VE COME ACROSS REFUSES TO SELL ME AN I/S SEAT BECAUSE OF THIS LAW OR STATUTE OR WHATEVER MIS-WRITTEN PIECE OF LEGISLATION THAT IS BEING REFERRED TO. I AM ASKING YOU TO PROVIDE ME WITH A WAIVER SO I CAN PUT SAFER SEATS IN MY RV AND STOP FEELING NAKED AND UNPROTECTED DUE TO ONLY HAVING THE LAP BELT. I CONTACTED FLEX STEEL TODAY AND WAS TOLD, YET AGAIN, THAT THEY WILL NOT MANUFACTURE OR SELL AN I/S SEAT TO OTHER THAN SPECIFIC VEHICLE VIN'S. CAN YOU ADD MINE TO THE LIST? I'M ALWAYS A LITTLE NERVOUS DRIVING THE RV WITH ONLY A LAP BELT, AND THERE IS NO OTHER STRUCTURE, SUCH AS OVER MY LEFT SHOULDER, TO ATTACH A SHOULDER HARNESS THAT WOULD HAVE ANY STRENGTH AT ALL. PLEASE, PLEASE CONSIDER THIS APPLICATION. I WANT A NEW SEAT WITH A SHOULDER HARNESS!!!

NHTSA ID
11023571
Incident
Jan 1, 2002
Other / unspecified
Filed Jan 25, 2011

NORCOLD REFRIGERATOR RECALL. CONSUMER STATED THAT THE UNIT STOPPED COOLING IN 2008 AND HE PAID FOR REPAIRS TO GET DONE. CONSUMER STATED AFTER THE REPAIR HE STILL HAD PROBLEMS WITH THE COOLING. *KB THE CONSUMER STATED THE UNIT WOULD COOL AND THEN STOP. THE CONSUMER PURCHASED A NEW UNIT AND WITHIN A YEAR, HE RECEIVED A RECALL LETTER ADVISING HIM TO TURN THE UNIT OFF AND UNPLUG IT. *JB

NHTSA ID
10379129
Incident
Sep 1, 2008
Tires & wheels
Filed Mar 22, 2004

WHILE DRIVING ON THE HIGHWAY SIDE REAR TIRE AND THE PASSENGER SIDE TIRE ON THE CENTER AXLE BLEW OUT WITHIN 5,000 MILES ON SEPARATE OCCASIONS. GOODYEAR, WRANGLER, 235/85R16 LOAD RANGE E. *AK

NHTSA ID
10064619
Incident
Sep 1, 2003

Compare model years

Complaint and recall counts across every year of this model

Travel Supreme Motorhome by model year
YearComplaintsRecallsInvestigationsIssue Index
2006210—
2005010—
2004430—
2003130—
2002Viewing330—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.