RoadVitals

2000 Volkswagen Eurovan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jan 28, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2000 Volkswagen Eurovan, most frequently naming the engine, visibility and interior & seats categories. 1 NHTSA investigation names it; and 124 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1343.3%
  • Visibility310.0%
  • Interior & seats310.0%
  • Seat belts26.7%
  • Brakes26.7%
  • Electrical26.7%
  • Heating & air conditioning13.3%
  • Steering13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03015ClosedPreliminary Evaluation

ENGINE COOLING FAN BLADE SEPARATION

Opened Apr 15, 2003
Closed Aug 15, 2003

THE OFFICE OF DEFECTS INVESTIGATION OPENED A PRELIMINARY EVALUATION (PE)03-015 ON APRIL 15, 2003, BASED ON THREE REPORTS ALLEGING THAT FAN BLADES SEPARATED FROM THE ENGINE ELECTRONIC COOLING FAN.ALL THREE VEHICLES WERE WINNEBAGO RIALTA CLASS C MOTOR HOMES BUILT ON A VOLKSWAGEN EUROVAN CHASSIS.DURING THE PE INVESTIGATION, VOLKSWAGEN PROVIDED 125 ADDITIONAL REPORTS OF FAN FAILURES.THE ADDITIONAL REPORTS INCLUDED 107 REPORTS ON RIALTA VEHICLES (ALL USING A SIEMENS MANUFACTURED COOLING FAN) AND 18 REPORTS ON EUROVAN VEHICLES (15 USING SIEMENS FANS AND 3 USING BOSCH FANS).AN ENGINEERING ANALYSIS INVESTIGATION (EA03-013) HAS BEEN OPENED FOR FURTHER STUDY.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seatsSeat belts
Filed Jan 28, 2016
1 injury reported

I WAS DRIVING IN TOWN ON A CITY STREET ON MY WAY TO CHURCH AND THE DRIVERS SIDE SEAT HEATER BURNED THROUGH AND MELTED MY COAT A LITTLE BIT. MY BACK FELT BURNED A LITTLE BIT BUT WENT AWAY AFTER AWHILE SO I DID NOT HAVE ANY LASTING PAIN. BUT MY GOOD CHURCH COAT WAS LEFT WITH A SLIGHTY MELTED AREA ON IT. THE PASSENGER SIDE DID NOT BURN BECAUSE THE HEATER DOESNT WORK ANYMORE.

NHTSA ID
10822942
Incident
Jan 27, 2016
Mileage
216,312 mi
Fuel system
Filed Dec 7, 2015

THE ISSUE WITH THE VEHICLE IS THAT AN EXCESSIVE AMOUNT OF PRESSURE AND HEAT BUILDS UP INSIDE THE GAS TANK WHILE DRIVING AT ANY SPEED AND TO EVEN A GREATER EXTENT WHEN IN STOP-N-GO TRAFFIC OR SITTING IN THE PARKING LOT IDLING. THE RESULT IS THAT WHEN OPENING THE GAS CAP FROM HOT FUMES AND FUEL SPRAY OUT AFTER RUNNING THE VEHICLE FOR LESS THAN AN HOUR. THERE ARE NO CHECK ENGINE LIGHTS OR CHECKS IN PLACE TO WARN OR PREVENT THIS FROM HAPPENING. IT IS A MAJOR SAFETY CONCERN! I HAVE BEEN WORKING WITH THE VW DEALER FOR OVER ONE YEAR NOW BUT STILL NO RESOLVE. UNDER THE DIRECTION OF VW OF AMERICA THEIR CERTIFIED MECHANICS HAVE SYSTEMATICALLY REPLACED ALMOST ALL OF THE COMPONENTS RELATING TO THE FUEL SYSTEM BUT TO NO RESOLVE. AT THIS POINT THE PROBLEM STILL PERSIST AND THE DEALERSHIP IS RELUCTANT TO ACKNOWLEDGE THAT THE GAS TANK IS ACTUALLY HEATING UP EVEN THOUGH THEY HAVE REPRODUCED THE RESULTS IN THEIR SHOP. I DO HAVE A VIDEO OF THE PROBLEM IN ACTION BUT AM UNABLE TO SHARE THAT WITH YOU THROUGH THE DOCUMENT UPLOADING SYSTEM. BY THE WAY I AM THE ORIGINAL OWNER OF THE VEHICLE AND HAVE ALWAYS HAD IT SERVICED AT THE CERTIFIED VW DEALERSHIP.

NHTSA ID
10808895
Incident
Aug 16, 2014
Mileage
180,000 mi
Engine
Filed Aug 1, 2008

FAN FOR COOLING THE AIR CONDITIONING UNIT (IN ENGINE COMPARTMENT) BLEW APART, DAMAGING ELECTRONIC COMPONENTS ADJACENT TO IT. THE OTHER FAN (FOR ENGINE COOLING) FAILED LAST YEAR. *TR

NHTSA ID
10236642
Incident
Jul 29, 2008
Mileage
97,000 mi
Other / unspecified
Filed Sep 26, 2007

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN EUROVAN. THE CONTACT STATED THAT THE METAL BRACKET, WHICH HOLDS THE LUGGAGE RACK ONTO THE VEHICLE, WAS RUSTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS CAUSED BY THE WEATHER. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 30,000. UPDATED 10/18/07 *TR

NHTSA ID
10204175
Incident
Oct 1, 2002
Mileage
30,000 mi
Engine
Filed Jun 22, 2007

ENGINE COOLING FAN ON DRIVER'S (LEFT) SIDE BROKE AND LOST A PIECE, CAUSING THE FAN TO BECOME UNBALANCED. THE LACK OF BALANCE CAUSED SEVERE VIBRATION IN THE CAR. CAR IS CURRENTLY IN THE SHOP FOR REPAIR (REPLACEMENT) OF THE FAN. *TR

NHTSA ID
10193985
Incident
Jun 15, 2007
Mileage
89,000 mi
Seat belts
Filed Sep 18, 2006

MY KID PULLED ON HIS SEAT BELT TO FASTEN IT, AND THE MALE LATCH CAME DETACHED FROM THE BELT. THE LATCH IS MADE BY TRW-AUTOMOTIVE, THE WORLD'S LARGEST PROVIDER OF SEAT BELT SYSTEMS. IT HAS THE FOLLOWING IDENTIFICATION: 0006 5980 TRW. THE SEAT BELT THAT FAILED IS A LAP-BELT ONLY (CENTER-SEAT). THE LATCH CONSISTS OF TWO SLIDING METAL PARTS AND A PLASTIC COVER. WHEN THE PLASTIC COVER BREAKS, THE BELT COMES LOOSE FROM THE MALE LATCH. THE SEAT BELT CAN FAIL IN A CRASH RESULTING IN INJURY FROM THE CRASH. I REPORTED THIS TO VW CUSTOMER CARE, 800-822-8987. THEY ENTERED IT INTO THEIR DATABASE, AND TOLD ME TO GO TO A VW DEALER TO GET A REPAIR. *NM

NHTSA ID
10168519
Incident
Sep 17, 2006
Mileage
76,000 mi
Engine
Filed Nov 24, 2005

MY WIFE, ON A RECENT DRIVE FROM NO. CALIFORNIA TO SOUTHERN CA NOTED AN UNUSUAL SOUND FROM UNDER THE HOOD. NO OVERHEATING OR OTHER ISSUES THOUGH. WHEN SHE STOPPED SHE NOTED ONE OF THE PLASTIC RADIATOR FANS WAS BROKEN IN MULTIPLE PIECES. SINCE SHE WAS AWAY FROM HOME I TOLD HER TO GO TO THE LOCAL DEALER FOR REPAIRS. THEY DECIDED THE ENTIRE FAN ASSEMBLY HAD TO BE REPLACED, AND THAT THE RADIATOR HAD TO BE REPLACED AS WELL. THE PARTS ALONE WERE ABOUT $2300 TOTAL REPAIR FOR THIS ABOUT $2900. WHEN THEY RETURNED THE CAR SHE FOUND THAT THE AC WAS NO LONGER WORKING. SO BACK TO THE DEALER. THEY STATED THE AC COMPRESSOR WAS BAD (BTW THE AC WORKED WELL PRIOR TO THE RADIATOR EVENT) SO THE COMPRESSOR AND EVAPORATOR/DRYER WERE REPLACED ANOTHER $1200 APPROX. THEN UPON RETURNING HOME TO NO. CAL. THE AC STILL DIDN'T WORK. NOW WE WENT TO THE LOCAL DEALER AND THEY STATED THE HIGH AND LOW PRESSURE HOSES TO THE AC WERE BAD AND NEEDED TO BE REPLACED, PARTS ALONE $750 THE DEALER IN LONG BEACH DID KICK IN $300 FOR THE LABOR AND $150 FOR THE FREON RECHARGE. THE STORY CONTINUES... THEN THE AC FAILED AGAIN. THIS TIME I NOTED THAT THE RIGHT FAN WAS REWIRED IMPROPERLY AND RUNNING BACKWARDS. THIS WAS REWIRED BY THE OAKLAND DEALER AND THUS FAR THE AC SEEMS TO BE WORKING THOUGH SOMETIMES IT IS LOUD. THE INITIAL FAN DISINTEGRATION IS A DEFECT AND THIS HAS LEAD TO A CONSTELLATION OF PROBLEMS REQUIRING NEW FAN, NEW RADIATOR, NEW AC. A RADIATOR FAN SHOULD NOT SPONTANEOUSLY DISINTEGRATE AT 60.000 MILES. THIS DEFECT HAS BEEN REPORTED MULTIPLE TIME ON YOUR WEBSITE AND THIS SHOULD BE A COVERED DEFECT IN THESE VEHICLES. *JB

NHTSA ID
10143628
Incident
Sep 20, 2005
Mileage
61,000 mi
Engine
Filed Sep 21, 2005

2000 VOLKSWAGEN EUROVAN ENGINE COOLING FAN BROKE APART.*MR WHILE DRIVING THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE CONSUMER PULLED OFF TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. UPON INSPECTION HE NOTICED THAT ONE OF THE COOLING FANS HAD BROKEN. THE CONSUMER DID SOME RESEARCH ABOUT FOUND OUT THAT 1998-2000 EUROVANS HAD BEEN RECALLED FOR THE EXACT SAME PROBLEM BUT THE CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. *NM

NHTSA ID
10137776
Incident
Aug 30, 2005
Mileage
28,718 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V941901201152119

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

V271901201189422

ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

V171901201285534

ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Eurovan by model year
YearComplaintsRecallsInvestigationsIssue Index
2004100
2003151251.8
2002350245.6
2001211246.6
2000Viewing250139.9
1999170143.7
1998201
1997141038.1
1996000
1995600
1994000
1993823160.1
1992100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.