2000 Volkswagen Jetta Interior & seats Problems

I OWN A 2000 VW JETTA. MY SON AND I WERE HEADING HOME AFTER A COLLEGE VISIT, HE TURNED ON HIS SEAT HEATER AND BEGAN TO NAP. 20 MINUTES LATER, HE POPPED UP RUBBING HIS SHOULDER, THE SEAT HEATER CAUSED THE SEAT TO CATCH FIRE AND BURNED A PORTION OF THE SEAT, HIS SHIRT AND SHOULDER. I CALLED THE DEALER AND WAS TOLD THEY'VE NEVER HEARD OF THAT ISSUE AND THAT THERE HAS NEVER BEEN A RECALL FOR SUCH AN ISSUE. I THEN DID AN INTERNET SEARCH AND FOUND WHERE IT'S A VERY COMMON ISSUE. *TR

NHTSA ID

10682887

Incident

Feb 10, 2015

Mileage

297,000 mi

HEAT SEAT CONTROL AT 5 ONLY AVAILABLE. AFTER A NUMBER OF TIMES STARTED BURNING SEATS. LEATHER IS MELTED. NO LONGER USE. *TR

NHTSA ID

10513956

Incident

Mar 1, 2013

Mileage

41,000 mi

THE DRIVER SIDE SEAT NO LONGER STAYS IN A LOCKED POSITION, AND THE SEAT MOVES FREELY, SLIDING FROM BACK TO FRONT, MAKING CONTROL OVER THE VEHICLE'S PEDAL VERY DIFFICULT AND DRIVING HAZARDOUS. AFTER INSPECTING UNDERNEATH THE SEAT, A LARGE COILED PIECE OF METAL WAS FOUND LYING ON THE CARPET. THIS PIECE OF METAL MATCHES EXACTLY ANOTHER PIECE OF METAL THAT FELL OUT FROM THE BOTTOM OF THE PASSENGER SEAT OVER SIX YEARS AGO. I CONTACTED THE DEALER, (FRESNO MICHAEL AUDI VW) TO HAVE THEM REPLACE THE PART BACK INTO THE SEAT SO THAT THE SEAT NO LONGER MOVED FREELY AND THE SERVICE MANAGER REFUSED TO CARRY OUT ANY SUCH WORK ON MY VEHICLE. AFTER SPEAKING WITH TWO OTHER EMPLOYEES OF MICHAEL AUTOMOTIVE AND GETTING THE SAME REFUSALS EACH TIME, I ABANDONED THE ATTEMPT TO SOLICIT THEIR HELP IN REPAIRING MY VEHICLE. *TR

NHTSA ID

10483322

Incident

Aug 31, 2012

Mileage

110,839 mi

HAD THE CAR CLEANED AND WHEN I GOT THE CAR BACK THE SEAT ADJUSTMENT WOULD NO LONGER WORK. IT HASN'T WORKED SINCE. THE SEAT SLIDES FORWARD AND BACK AT WILL. *JS

NHTSA ID

10455680

Incident

Apr 6, 2011

Mileage

160,000 mi

2000 VOLKSWAGEN JETTA GLS VR6 AUTOMATICALLY LOCKS AFTER UNLOCKING IT WITH THE KEYLESS ENTRY REMOTE. IT HAPPENS INTERMITTENTLY BUT OVER THE PAST FEW WEEKS THE OCCURRENCES ARE BECOMING A LOT CLOSER. I WAS SEATING MY TWO CHILDREN WHEN THIS HAPPENED LUCKILY MY KEY WAS IN HAND WHEN THE DOORS LOCKED. I FEEL THIS IS SOMETHING VW CORP SHOULD LOOK INTO AS I'VE SEEN SEVERAL MORE POSTINGS AS TIME HAS PROGRESSED. *TR

NHTSA ID

10262999

Incident

Mar 9, 2009

Mileage

118,000 mi

MY 2000 JETTA IS LOCKING AND ARMING AUTOMATICALLY. RECENTLY, I OPENED MY PASSENGER DOOR (DRIVER'S SIDE) AND PUT MY 3 MONTH OLD BABY IN HER CAR SEAT. WHEN I SHUT THE DOOR AND REACHED TO OPEN THE DRIVER'S DOOR THE DOORS LOCKED AND ARMED. THANKFULLY I HAD MY KEYS IN MY HAND AND WAS ABLE TO QUICKLY UNLOCK AND GET INTO MY CAR, BUT I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO MY CHILD IF IT HAD BEEN A HOT SUMMER DAY AND I COULDN'T GET INTO MY CAR QUICKLY ENOUGH. THIS HAS HAPPENED SEVERAL TIMES (INTERMITTENTLY) WITHIN THE LAST TWO MONTHS. WHEN I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT I WAS TOLD THAT THE PROBLEM IS A FAULTY DOOR LATCH AND THAT THIS IS A COMMON PROBLEM WITH VW CARS. THIS WAS UPSETTING NOT ONLY BECAUSE MY CHILD COULD HAVE BEEN HURT, BUT BECAUSE I HAD JUST REPLACED ANOTHER DOOR LATCH JUST PRIOR TO THE BIRTH OF MY CHILD. I?M NOT SURE WHY THE SERVICE DEPARTMENT DIDN'T CHECK THE OTHER DOOR LATCHES AT THAT TIME, BUT I THINK THAT SHOULD BE STANDARD PRACTICE AS THESE CAN BECOME DANGEROUS IF UNFIXED. UNTIL I CAN AFFORD THE $400 TO FIX THE DOOR LATCH (OR BUY A NEW CAR AT THIS POINT) I NO LONGER LOCK MY DOORS OR USE MY REMOTE IN ORDER TO PREVENT THIS FROM HAPPENING AGAIN. HOWEVER, EVEN IF SERVICE DEPARTMENT REPLACES MY DOOR LATCH I AM NOT CONFIDENT THAT THIS WILL NOT HAPPEN AGAIN. IN TALKING TO PEOPLE WHO HAVE SERVICED VW CARS I HAVE LEARNED THAT THIS IS A RECURRING PROBLEM. I UNDERSTAND THAT CAR PARTS STOP WORKING AT SOME POINT; HOWEVER WHAT THEY SHOULD NOT DO IS TURN THE CAR INTO POTENTIAL DEATH TRAP. IT IS FRIGHTENING TO THINK THAT MY CHILD COULD BECOME TRAPPED IN MY CAR BECAUSE OF THIS PROBLEM. I ALSO DON?T FEEL THAT SIMPLY REPLACING THE DOOR LATCH WITH ANOTHER POSSIBLE FAULTY DOOR LATCH WILL FIX THIS PROBLEM OR RESTORE MY CONFIDENCE AS A VW DRIVER. AS A PARENT I WANT TO FEEL SECURE THAT THE CAR I DRIVE WILL BE SAFE FOR MY FAMILY. I FEEL THAT THIS ISSUE REQUIRES FURTHER ATTENTION FROM VW AND THE US DEPARTMENT OF TRANSPORTATION. *TR

NHTSA ID

10259762

Incident

Dec 5, 2008

Mileage

98,500 mi

TRUNK WILL NOT LATCH PROPERLY. *TR

NHTSA ID

10189207

Incident

Apr 28, 2007

THERE IS A SPRING UNDER THE DRIVER'S SIDE SEAT OF MY 2000 VW JETTA THAT HAS BECOME DETATCHED AND FALLEN OFF. WHEN YOU ACCELERATE OR BRAKE, THE SEAT SHIFTS BACKWARDS OR FORWARDS. WHEN I TOOK THE CAR TO THE LOCAL VW DEALER FOR SERVICE, THE TECHNICIAN, WITHOUT HESITATION, SAID THAT VW DOES NOT REPLACE THE SPRING, BUT HAS TO REPLACE THE ENTIRE SEAT AT A COST OF $500+ DOLLARS. HIS RAPID RESPONSE LEADS ME TO BELIEVE THAT THIS IS A WIDESPREAD PROBLEM WITH VWS. I THINK IT IS AN UNSAFE CONDITION. *AK

NHTSA ID

10114564

Incident

Jan 28, 2002

1) VEHICLE COMFORT MODULE SPONTANEOUSLY FAILED. THIS HAPPENED WHILE DRIVING THE CAR! 2) A MAJORITY OF THE FUNCTIONS CONTROLLED BY THIS MODULE FAILED, INCLUDING ALARM GOING OFF WHILE DRIVING, FUEL CAP RELEASE NOT WORKING, DOOR LOCKS, TRUNK RELEASE, ETC. ALL FAILED. IN THE MIDDLE OF THE FREEWAY, THE ALARM WENT OFF AND THERE WAS NOTHING I COULD DO TO TURN IT OFF. CALLED EMERGENCY ROADSIDE SERVICE AND THEY SHOWED ME HOW TO DISABLE THE ALARM (TURN THE KEY IN THE DOOR LOCK ON AND OFF SEVERAL DOZEN TIMES). HOWEVER NONE OF THE OTHER FUNCTIONS WORKED, MOST SERIOUS WAS THAT THE FUEL CAP COULD NOT BE OPENED. I HAD TO GET THIS FIXED BEFORE I RAN OUT OF FUEL! 3) TOOK THE VEHICLE TO THE DEALER. THEY REPLACED THE COMFORM MODULE AND MOST OF THE SYSTEM OPERATIONAL AGAIN. 4) HOWEVER OVER TIME, ONE BY ONE VARIOUS SYSTEMS STARTING MALFUNCTIONING AGAIN. WITHIN WEEKS, ONE OF THE REAR DOOR LOCKS WOULDN'T CLOSE AUTOMATICALLY. LATER THE TRUNK RELEASE DIDN'T WORK WITH THE REMOTE. THEN THE INTERIOR LIGHTS WOULDN'T GO OFF AUTOMATICALLY. OTHER DOOR LOCKS STOPPED FUNCTIONING, ETC. 5) SINCE THE CAR WAS OUT OF WARRANTY AND THESE WERE NOT CRUCIAL FUNCTIONS, I LIVED WITH THESE FAILURES. BUT NOW I'M UNCOMFORTABLE DRIVING THE CAR, NOT KNOWING WHERE AGAIN IN THE MIDDLE OF NOWHERE, EVERYTHING STOPS WORKING AGAIN. 6) I CALLED VOLKSWAGEN AND DESCRIBED THIS. THEY SAID I WOULD HAVE TO GO TO A DEALER TO HAVE THE PROBLEM DIAGNOSED AND FIXED AT MY OWN COST. THEY SAID THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY COULD NOT HELP FIX THIS. I ARGUED THAT THIS WAS A CORE COMPONENT THAT FAILED - NOT DUE TO WEAR AND TEAR OR MISUSE, BUT THEY STILL SAID SORRY!*AK

NHTSA ID

10100928

Incident

Nov 1, 2001

Mileage

25,000 mi

NO WARNING LIGHTS ILLUMINATED. PERIODICALLY THE BRAKING PRESSURE WAS RELEASED AND A PEDAL PULSE WAS FELT WHILE STOPPING. THE DEALER STATED THAT THE PROBLEM TO THE ABS PUMP LEAKED INTO THE ABS MODULE. *JB THE CONSUMER'S DAUGHTER WAS UNABLE TO STOP IN A PARKING LOT AS A RESULT OF THE BRAKES RELEASING CAUSING HER TO HIT ANOTHER VEHICLE. THE PERSON IN THE OTHER VEHICLE SOUGHT MEDICAL TREATMENT. *SC

NHTSA ID

10096703

Incident

Sep 15, 2004

Mileage

59,000 mi

MASS AIR FLOW SENSOR FAILED AT LEAST 6 TIMES IN THE PAST 60,000 MILES, CAUSING THE VEHICLE TO STALL. CONSUMER DISCUSSED THIS WITH VOLKSWAGEN, AND ASKED MANUFACTURER FOR AN EXTENDED WARRANTY. HOWEVER, VOLKSWAGEN WAS NOT LISTENING. *AK THE DRIVER'S SIDE SEAT UP/DOWN LEVER SPRING BROKE. THE MICRO SWITCH FAILED AND AS A RESULT THE TRUNK LIGHT AND GAS LIGHT ON THE DASH WERE INOPERATIVE. THE AUTOMATIC DOOR LOCKS FAILED. *NM

NHTSA ID

10074153

Incident

Jun 13, 2003

Mileage

49,725 mi

CONSUMER NOTICED BROKEN SPRINGS UNDER DRIVER'S AND PASSENGER'S SEATS. AS A RESULT, WAS UNABLE TO RAISE PASSENGER'S SEAT.*AK

NHTSA ID

10042394

CONSUMER STATES TRUNK WILL NOT LATCH CORRECTLY. DEALER HAD BEEN CONTACTED. *AK

NHTSA ID

10042392

DRIVER SIDE SEAT FRAME HAS FRACTURED FOR SECOND TIME, FIRST TIME REPLACED UNDER WARRANTY. CONTACTED MANUFACTURER, AND THEY REFUSED TO ADDRESS THIS RECURRING PROBLEM. I AM CONCERNED AS TO WHAT WOULD OCCUR SHOULD THE INTACT SEAT FRAME PARTS FAIL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768030

NHTSA ID

10007446

Incident

Sep 1, 2002

Mileage

81,000 mi

CONTACTED MANUFACTURER ABOUT THIS, AND THEY REFUSED TO ADDRESS PROBLEM BECAUSE OF AGE AND MILEAGE. LR DOOR FAILS TO OPEN FROM BOTH INTERIOR AND EXTERIOR HANDLES. DOOR APPEARS TO LOCK AND UNLOCK NORMALLY. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768028

NHTSA ID

10007444

Incident

Jul 1, 2002

Mileage

80,000 mi

POWER DOOR LOCKS LOCK ON THEIR OWN AFTER CAR REACHES A CERTAIN SPEED. IT HAPPENS QUICKLY, AND IF ARMS OR FINGERS ARE NEARBY, THE SKIN GETS PULLED INTO LOCK HOLE. IT'S VERY PAINFUL, LIKE A VERY STRONG PINCH OR SHOCK. HAPPENS VERY FREQUENTLY AND CAUSES BLEEDING OCCASIONALLY. PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**767679

NHTSA ID

10007350

ENGINE MOUNTS FAILED. *YH

NHTSA ID

562187

A WAX MELTED OUT OF THE DOORS OF THE CAR, THEN A FEW DAYS LATER THE RIGHT PASSENGER WINDOW MADE A SCREACHING NOISE THEN DROPPED DOWN INTO THE DOOR WHILE ELECTRICALLY ROLLING IT UP. ALL OTHER WINDOWS ARE MAKING THE SAME NOISE SO I CAN'T USE THEM IN FEAR I THEY TOO WILL FALL DOWN INTO THE DOOR. SUN ROOF COVER CAME OFF THE TRACK WHILE SHUTTING IT. THE LEVER THAT YOU PUSH TO OPEN THE ARM REST POPPED OFF WHILE OPENING IT. THE DRINK HOLDER FIRST KEPT STICKING INSIDE THE CONSUL, THEN IT SLOWLY BROKE APART. THE DEALERSHIP IS GOING TO CHARGE ME HUNDREDS OF DOLLARS TO FIX THESE THINGS THAT SHOULDN'T HAVE BROKE IN THE FIRST PLACE. MY WARRANTY EXPIRED AFTER ONLY 24000 MILES. MY COOLANT (WATER) PUMP JUST BROKE LAST WEEK, BUT THEY FIXED IT BECAUSE IT WAS COVERED UNDER THE POWERTRAIN WARRANTY. THAT SHOULDN'T HAVE NEEDED REPAIR EITHER. I'M IN NEED OF HELP AND I DON'T LIKE THE WAY THIS DEALERSHIP IS TREATING ME. THIS CAR IS AN EXPENSIVE PIECE OF JUNK. I'M WAITING FOR THE NEXT PROBLEM TO HAPPEN. THANKS FOR YOUR HELP!

NHTSA ID

748784

Incident

Mar 25, 2001

DRIVER'S SEAT HAS DEFECTIVE ROLLERS, CAUSING SEAT TO MOVE BACK AND FORTH. CONSUMER HAS BEEN WAITING 3 MONTHS FOR NEW ROLLERS TO COME INTO DEALER. IN MEANTIME, CONSUMER IS DRIVING VEHICLE WITH AND UNSAFE SEAT. *AK *SLC

NHTSA ID

878994

Incident

Nov 1, 2000

THE RED LIGHTING FOR THE CLIMATE CONTROL KNOBS INTERMITTENTLY FAIL

NHTSA ID

727731

Incident

Aug 12, 2000