RoadVitals

2000 Volkswagen Jetta Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 5, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 439 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

EngineSteering
Filed Jul 5, 2014

I OWN A 2000 VW JETTA 2.0 GLS AUTOMATIC. I WAS COASTING DOWN A HILL AND COMING TO A STOP. I STARTED USING MY BRAKES AND ALL OF A SUDDEN WITH OUT ANY WARNINGS CHIMES OR INDICATION MY CAR COMPLETELY SHUT OFF, BRAKES AND STEERING WHEEL FELT LOCKED UP AND I ALMOST CRASHED IF NOT FOR MY FRIEND HELPING ME MOVE MY STEERING WHEEL TOWARDS A SIDE STREET TO FIGURE OUT WHAT HAPPEN. CAR WOULD NOT RESTART. ONLY AFTER AN HOUR OR SO OF WAITING FOR A TOW TRUCK DID MY CAR START BUT WAS DIFFERENT. THIS HAPPENED TO ME 4 MORE TIMES. LAST TIME THIS HAPPENED I WAS ON MY WAY HOME FROM NEW JOB AT AROUND 2 AM EST I GOT LOST AND CAR STALLS OUT ON ME WITH NO INDICATION AND IT DOES NOT JUST STALL AND STOP IT STALLS AND CONTINUES TO ROLL UNTIL YOU LOOSE MOMENTUM THIS IS NOT SAFE. THANKFULLY THIS PROBLEM DID NOT HAPPEN TO ME WHILE ON A HIGH WAY THIS PROBLEM COULD CAUSE SERIOUS INJURY OR EVEN DEATH IF ONES CAR STALLS AND THEY CAN NOT CONTROL IT. I TOOK THE CAR TO MY MECHANIC AND CONFIRMED BAD COIL PACK AND CRANK POSITION SENSORS. *TR

NHTSA ID
10608272
Incident
Apr 2, 2014
Mileage
119,892 mi
SteeringSuspension
Filed Oct 18, 2005

1) SINCE I PURCHASED THE CAR IN 2000, THERE HAS BEEN A SOUND MADE AT THE FRONT END OF THE CAR WHILE DRIVING. 2) LOUD SOUND WHEN DRIVING ON REGULAR ROADS. PERSISTENT LOUD THUMP SOUND. 3) I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES FOR SOUNDS AND HAVE ASKED OTHER JETTA OWNERS AND THEY TOO AGREED THAT THEIR CAR HAD A LOUD NOISE FROM THE FRONT END. I WAS EVEN CHARGED SEVERAL TIMES BY THE DEALER WERE I PURCHASED THE CAR TO RE-TORQUE AND TEST THE FRONT END. THEY AGREED THAT THEY COULD DEFINITELY HEAR THE SOUND BUT COULD NOT TROUBLE SHOOT THE PROBLEM. ALL ATTEMPTS TO REPAIR OR FIND PROBLEM ARE DOCUMENTED IN MY SERVICE THROUGH VOLKSWAGEN. I ALSO HAVE TAKEN MY CAR TO APPROXIMATELY 8 ADDITIONAL SHOPS TO TROUBLE SHOOT NOISE. ALL AGREED THAT THE NOISE WAS UNBEARABLE BUT NO SOLUTION WAS FOUND. NOW I HAVE HAD MY CAR FOR 4.5 YEARS AND IT SOUNDS LIKE MY FRONT END IS GOING TO FALL APART. *JB

NHTSA ID
10140103
Incident
Oct 1, 2000
Mileage
5,000 mi
Body & structureBrakesHeating & air conditioning+5 more
Filed Jul 6, 2004

TRANSMISSION FAILED. THE DEALER REPLACED THE PART. HOWEVER, TWO WEEKS LATER THE PART FAILED AGAIN. *AK THE VEHICLE WOULD NOT GO INTO REVERSE. THE TRANSMISSION SLIPPED AND THE VEHICLE HAD RUN INTO A POLE AT A GAS STATION ON THE RIGHT FRONT SIDE. THIS PROBLEM REMAINED THE SAME. THE ENGINE LIGHT HAD COME ON ALONG WITH THE TRANSMISSION PROBLEMS. OTHER PROBLEMS WERE: THE TIRE PRESSURE HAD TO BE RESET ON NUMEROUS OCCASIONS, REAR PADS, A/C WAS NOT COOLING, GLOVE BOX, POWER WINDOWS, CONSOLE, POWER SUNROOF, INTERIOR TRIM, STEERING/SUSPENSION, DRIVEABILITY, TRIM ELECTRICAL, SOUND SYSTEM, AND HEATING/COOLING. *SC THE CONSUMER DID NOT REPORT ANY DAMAGE TO VEHICLE WHEN SHE HIT THE POLE. *JB

NHTSA ID
10074085
Incident
Apr 15, 2004
Mileage
38,000 mi
Steering
Filed Aug 7, 2003

CONSUMER STATED WHILE DRIVING AT ANY SPEED AND NO WARNING THE STEERING BOLT CAME LOOSE. THIS CAUSED THE STEERING WHEEL TO JUMP AROUND AND MADE IT HARD FOR CONSUMER TO STEER THE VEHICLE. DEALER WAS NOTIFIED. *PH

NHTSA ID
10032368
Incident
Jun 24, 2003
Steering
Filed Oct 25, 2002

CONSUMER STATES WHILE DRIVING UPHILL THE VEHICLE LOSES POWER . TS

NHTSA ID
8021626
Incident
Oct 1, 2002
SteeringVisibility
Filed Jul 3, 2001

POWER STEERING BEGAN MAKING A WHEEZING, STRAINED NOISE AFTER THE 20000 MILE SERVICE. PASSENGER SIDE WINDOW REGULATOR BROKE AND WINDOW FELL INTO THE DOOR; REGULATOR WAS REPLACED BY WARRANTY.*AK

NHTSA ID
747769
Incident
May 10, 2001
Steering
Filed Sep 5, 2000
Crash reported

A BRAND NEW CAR - SPINDLE FAILED- NOT GOING VERY FAST10 MILES PER HOUR-NOR HIT ANY POTHOLE OR ANYTHING -PART FAILED ON ITS OWNSHOULD BE COVERED UNDER WARRANTY BUT VW NOT REPLACING.WOULD LIKE TO REPORT VWCOULD HAVE BEEN KILLED IF DRIVING AT A HIGHER SPEED.

NHTSA ID
730255
Incident
Jul 21, 2000
SteeringTransmission
Filed Jul 6, 2000

SECOND TRANSMISSION FAILURE FOR THIS CAR, UNSURE IF THE DEALER IN FACT REPLACED ORIGIONAL. ALSO HAVE NOTICED SPEEDOMETER MAKING A CLICKING SOUND AT ALL SPEEDS

NHTSA ID
725032
Incident
Jun 24, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .