ElectricalEngineFuel system
Filed May 10, 2021
I WAS DRIVING DOWN A BUSY ROAD WHEN I SAW SMOKE COMING OUT FROM UNDER MY HOOD OF THE CAR. I IMMEDIATELY PULLED OVER ONTO A SIDE STREET AND POPPED THE HOOD. THE ENGINE WAS ENGULFED IN FLAMES. I THEN PULLED MY PANICKED 4 YEAR OLD DAUGHTER OUT OF HER CAR SEAT AND TOOK HER ACROSS THE STREET. WE THEN CALLED 9-11 AND THE SHERIFF'S DEPARTMENT AND FIRE DEPARTMENT SHOWED UP TO PUT OUT THE FIRE. I HAD MY CAR TOWED TO A MECHANIC WHERE HE SAYS THE FIRE WAS CAUSED BY A FUEL LINE. THERE IS A RECALL FOR THE SAME YEAR AND MODEL FOR MY CAR BUT IT IS NOT FOR MY VIN# EVEN THOUGH IT'S THE SAME CAUSE AS MY CAR'S FIRE!
- NHTSA ID
- 11415957
- Incident
- Mar 19, 2021
- Mileage
- 70,000 mi
EngineFuel systemPowertrain (other)
Filed Feb 2, 2021
CAR WILL UNPREDICTABLY STALL SOME TIMES, CLOSE THE IGNITION SWITCH AND ENGINE WILL BE ABLE TO START,,, WILL GO IN LIMP HOME MODE WHEN THE GLOW PLUG LIGHT WILL ILLUMINATE AND CHECK ENGINE LIGHT COMES ON FOR DTC P00AF....
- NHTSA ID
- 11391144
- Incident
- Jan 24, 2021
- Mileage
- 5 mi
I HAVE A 2010 VW JETTA WITH 118K ON IT AND WHILE I WAS DRIVING MY ENGINE DIED ON ME IN THE MIDDLE OF THE HIGHWAY CAUSING SOME SERIOUS SAFETY ISSUE. I EVETUALLY HAD THE CAR TOWED TO NEAREST REPAIR SHOP AND THEY ESTIMATED REPAIR COST TO BE BETWEEN 4-5K RANGE TO REPLACE THE TIMING CHAIN TENSINOR. I DID A QUICK GOOGLE SEARCH AND FOUND THOUNDS OF PEOPLE COMPLAING ABOUT THE SAME ISSUE. VW SERIOUSLY NEEDS TO LOOK INTO THIS. VERY DISSAPONTED. WON'T BUY ANOTHER VW EVERY AGAIN.
- NHTSA ID
- 11350140
- Incident
- Aug 17, 2020
- Mileage
- 118,400 mi
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE ALTERNATOR AND TIMING BELT WERE RECENTLY REPLACED BY AN INDEPENDENT MECHANIC. MCKENNA VOLKSWAGEN CERRITOS (18303 STUDEBAKER RD #5328, CERRITOS, CA 90703, 562-741-3035) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $249 DIAGNOSTIC FEE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,193. *BF*JB
- NHTSA ID
- 11330865
- Incident
- Nov 1, 2018
- Mileage
- 122,193 mi
THERE HAS BEEN A STATEWIDE LAWSUIT AGAINST VOLKSWAGEN REGARDING 2010 JETTA TIMING CHAIN AND TIMING CHAIN TENSOR. THE DEALER SHIP HAS REFUSED TO CORRECT THE ISSUE WITH MY VEHICLE EVEN TOUGH IT IS STILL UNDER WARRANTY. RICK CASE VOLKSWAGEN HAS REFUSED TO CHECK AN ISSUE THAT VOLKSWAGEN HAS STATED THEY WERE AWARE OF TIMING CHAIN ISSUES.
- NHTSA ID
- 11254730
- Incident
- Jul 1, 2019
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO BERGE VOLKSWAGEN (385 W BASELINE RD, GILBERT, AZ 85233, (480) 646-4858), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- NHTSA ID
- 11245840
- Incident
- Jun 1, 2014
- Mileage
- 50,000 mi
THE TIMING CHAIN SYSTEM IN MY 2010 VOLKSWAGEN JETTA WOLFSBURG EDITION FAILED, RENDERING THE CAR IMMOBILE. FORTUNATELY, THE VEHICLE WAS IN A PARKING LOT, AS FAILURE IN A ROAD COULD HAVE CAUSED AN ACCIDENT. BASED ON READINGS, THIS HAS HAPPENED TO MULTIPLE CARS WITH THE SAME ENGINE AND HAS RESULTED IN A CLASS ACTION LAWSUIT AGAINST VOLKSWAGEN.
- NHTSA ID
- 11222727
- Incident
- Aug 19, 2018
- Mileage
- 96,000 mi
EngineFuel system
Filed Jan 14, 2019
WHILE DRIVING ANYTIME THAT WE WOULD SLOW DOWN OR PUT THE VEHICLE INTO REVERSE THE VEHICLE WOULD GO RANDOMLY IN NEUTRAL. IT WAS RANDOMLY THIS WOULD HAPPEN AND BECAME MORE FREQUENT. TOOK IT TO A DEALER AND THEY SAID WE WOULD HAVE TO HAVE THE TRANSMISSION REPLACED SOON. RIGHT BEFORE THIS THEIR WERE ABOUT ANOTHER $3,000 WORTH OF ISSUES WE HAD TO FIX.
- NHTSA ID
- 11169869
- Incident
- Nov 20, 2017
- Mileage
- 120,000 mi
BrakesEngine
Filed Jan 7, 2019
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE AND THE ANTI-LOCK BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE ENGINE AND THE BRAKE PEDAL WAS TEMPORARILY REPAIRED. THE VEHICLE WAS LATER TAKEN TO DUBLIN VOLKSWAGEN (6085 SCARLETT CT, DUBLIN, CA 94568, (925) 829-0800), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 11164981
- Incident
- Aug 15, 2018
- Mileage
- 100,000 mi
OIL LEAK ON BRAKES VACUUM PUMP. USUALLY A CHEAP DEFECTIVE O-RING RESULTING IN BIG OIL LEAK
- NHTSA ID
- 11160953
- Incident
- Dec 1, 2015
- Mileage
- 150,000 mi
ElectricalEngine
Filed Oct 27, 2018
RANDOM MISFIRE PERMANENT CYLINDER V AND AFTER THE START OF EFFECTS ON THE AUTOMATIC TRANSMISSION HEARD TUBA AND SOME OF THE DEVELOPMENT
- NHTSA ID
- 11143088
- Incident
- Oct 1, 2018
- Mileage
- 97,000 mi
EnginePowertrain (other)
Filed May 12, 2018
WHEN DRIVING THIS VEHICLE IT WILL AT TIMES HESITATE AND STUMBLE SEVERELY TO THE POINT WHERE YOU WILL HAVE TO PULL OVER. NO CHECK ENGINE LIGHT OR CODES NOTED WHEN SCANNED. PROBLEM STARTED RIGHT AFTER VW TDI EMISSIONS FIXES. VW DEALER CLAIMS NO CONNECTION.
- NHTSA ID
- 11093468
- Incident
- May 12, 2018
- Mileage
- 89,000 mi
SECOND FAILURE OF INTAKE MANIFOLD. VW HAS ADMITTED TO A MANUFACTURING DEFECT BUT ONLY EXTENDED WARRANTY. HAD THE MANIFOLD REPLACED AT 50,000 MILES ROUGHLY. UNIT FAILED AGAIN AT 150,000 MILES. I DONT BELIEVE THEY ORIGINALLY FIXED THE PROBLEM. VW IS PLACING HIGH COST ON OWNERS TO REPLACE AFTER 120,000 MILES. REPAIR RUNS HIGHER THAN $800.00. FAILURE TO REPLACE THIS PART CAN DEEM THE CAR UNSAFE.
- NHTSA ID
- 11072479
- Incident
- Feb 1, 2018
- Mileage
- 150,000 mi
ElectricalEngine
Filed Oct 22, 2017
NOT ABLE TO TURN KEY IN THE IGNITION. SOMETIMES NOT ABLE TO START CAR. SOMETIMES NOT ABLE TO TURN CAR OFF.
- NHTSA ID
- 11035533
- Incident
- Oct 22, 2017
- Mileage
- 80,000 mi
Driver assistanceEngineFuel system
Filed Jul 31, 2017
DRIVING ON INTERSTATE HIGHWAY FOR GREATER THAN 30 MINUTES, THERE WAS ONSET OF STRONG RAIN CONDITIONS AT ABOUT 30 MINUTES OF DRIVING TIME -- THE EPC LIGHT CAME ON AND THE ABILITY TO ACCELERATE WAS LOST. SYMPTOMS OF DOWNSHIFTING WERE NOTED JUST PRIOR TO ONSET OF ISSUE. DEPRESSING THE ACCELERATOR RESULTED IN RPM INCREASE WITH NO ACCELERATION IN RELATIVELY FAST TRAFFIC (>50MPH). WAS ABLE TO PULL OFF SAFELY AND SHUT VEHICLE OFF. VERY DANGEROUS SITUATION IN HIGH SPEED/STRONG RAIN CONDITIONS. EPC LIGHT TURNED OFF AFTER SHUTOFF AND RE-START, AND I ASSUMED A SLIP ON WET SURFACE. RESTARTED AND ATTEMPTED TO REJOIN TRAFFIC. TRAVELED LESS THAN 50 FEET AND EPC LIGHT RE-LIT WITH NO SLIP, FOLLOWED IMMEDIATELY BY LIGHTING OF THE 'CHECK ENGINE' LIGHT. SAME LACK OF ACCELERATION AND INCREASED RPM WITH DEPRESSING THROTTLE PEDAL WAS NOTED. TURNED OFF ENGINE ON SHOULDER AGAIN AND RESTARTED AFTER FIVE MINUTE PERIOD IN ATTEMPT TO GET HOME AND WAS ABLE TO VERY CAREFULLY/SLOWLY MERGE BACK INTO TRAFFIC WITH CHECK ENGINE LIGHT AND EPC LIGHT LIT FOR ENTIRETY OF TRIP HOME (>50 MILES). VEHICLE DROVE FOR ADDITIONAL APPROXIMATELY 50 MILES WITHOUT SYMPTOMS ONSET. VEHICLE CURRENTLY HAS APPROXIMATELY 50K MILES AND IS DRIVEN ONCE EVERY WEEK OR TWO WEEKS. ALL SERVICE IS PERFORMED REGULARLY. I RESEARCHED THIS SYMPTOM SET ONLINE, ONLY TO FIND HUNDREDS OF COMPLAINTS SIMILAR TO MINE ACROSS THE SPECTRUM OF VW MODELS INDICATING NO PRECISE DIAGNOSIS RELATIVE TO THESE SYMPTOMS COINCIDING WITH THOUSANDS OF DOLLARS OF REPAIRS IN ATTEMPT TO RECONCILE. I DO NOT CARE TO SPEND THOUSANDS OF DOLLARS ATTEMPTING TO REPAIR AN ISSUE THAT CANNOT BE IDENTIFIED USING A 'TRIAL AND ERROR' METHOD ON A VEHICLE THAT KBB VALUES AT LESS THAN 5K. BASED ON MY LIMITED RESEARCH, THIS VERY DANGEROUS ISSUE SHOULD BE SOME SORT OF RECALL. I HAVE RESEARCHED RECALLS ON MY PARTICULAR VEHICLE AND HAVE NOTED NOTHING RELATIVE.
- NHTSA ID
- 11011694
- Incident
- Jul 15, 2017
- Mileage
- 50,500 mi
ElectricalEngine
Filed Jun 22, 2017
MY KEY HAS BEEN DIFFICULT TO TURN IN THE IGNITION TO START THE CAR RECENTLY. YESTERDAY I HAD THE SAME PROBLEM BUT THE CAR STARTED. AFTER DRIVING THE CAR THE KEY WOULD NOT TURN TO TURN OFF THE CAR. NO MATTER WHAT I CAN NOT GET THE KEY OUT OF THE IGNITION. I ONLY GOT THE MOTOR TO SHUT OFF BECAUSE MY SON KNEW TO PULL A FUSE AND THEN TAKE OFF A BATTERY CABLE. THIS IGNITION PROBLEM IS SERIOUS AND IS A SAFETY ISSUE IF YOU CAN'T TURN OFF THE CAR.
- NHTSA ID
- 11000631
- Incident
- Jun 21, 2017
ENGINE OF MY CAR CAUGHT FIRE AFTER A SHORT DRIVE, LUCKILY MY DAUGHTER WAS ABLE TO PULL IT ON OUR DRIVE WAY AND MOVE AWAY SAFELY BEFORE ENGINE CAUGHT FIRE. WE HAD TO CALL FIRE DEPARTMENT TO PUT OFF THE FIRE.
- NHTSA ID
- 10993679
- Incident
- Jun 5, 2017
- Mileage
- 140,000 mi
EngineFuel system
Filed May 13, 2017
IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.
- NHTSA ID
- 10985528
- Incident
- May 13, 2017
- Mileage
- 119,268 mi
THE GAS ENGINE CAR STALLS OUT WHEN STATIONARY, IN MOTION, ON CITY STREETS AND HIGHWAYS.I TURN IGNITION OFF THEN START THE CAR AGAIN AND GO ON TO MY WAY TO THE NEXT STALL. IT IS NOT BAD GAS AND MECHANICS AND DEALERSHIPS ARE STILL GUESSING WHAT WRONG.
- NHTSA ID
- 10979013
- Incident
- Apr 1, 2017
- Mileage
- 61,000 mi
EngineFuel system
Filed Feb 15, 2017
DIESEL FUEL FILTER IS CLOGGING UP AND WAS TOLD THAT IT REQUIRED REPLACEMENT AT A COST OF $7,000.00.
- NHTSA ID
- 10954944
- Incident
- Dec 22, 2016
- Mileage
- 88,000 mi
BrakesDriver assistanceEngine
Filed Jan 19, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK FROM THE MOTOR ASSOCIATED WITH THE ENGINE, THE DRIVER SIDE LOW BEAMS SHORTED SEVERAL TIMES, AND THE SKID WARNING INDICATOR ILLUMINATED. ALSO, THE TRACTION WAS POOR AND THE SUSPENSION AND STEERING WERE LOOSE WHILE BRAKING. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- NHTSA ID
- 10946524
- Incident
- Dec 1, 2015
MY WIFE'S 2010 JETTA 2.0T TSI EXPERIENCED AN ENGINE STALL AND COMPLETE LOSS OF POWER WHILE DRIVING AT APPROXIMATELY 40 MPH ON A STRAIGHT SECTION OF CITY STREET. THIS WAS A ROUTINE TRIP UNDER CLEAR WEATHER CONDITIONS. WITH NO TRAFFIC BEHIND HER, SHE SAFELY COASTED TO THE SIDE OF THE ROAD. AFTER WAITING 5-10 MINUTES SHE WAS ABLE TO RESTART THE ENGINE AND, WITH NO CHECK ENGINE LIGHTS APPEARING, DRIVE APPROXIMATELY FOUR MILES HOME. THE FOLLOWING MORNING, UPON STARTING THE ENGINE, MULTIPLE CYLINDER MISFIRES BEGAN OCCURRING AND THE ENGINE WAS IMMEDIATELY SHUTOFF AND THE CAR WAS TOWED TO THE DEALERSHIP FOR DIAGNOSIS. THE DEALERSHIP DISCOVERED THAT THE STALL WAS DUE TO THE TIMING CHAIN TENSIONER FAILING, WHICH ALLOWED THE TIMING CHAIN TO SKIP SIX TEETH ON THE CAMSHAFT AND THE VALVES TO CONTACT THE PISTONS RESULTING IN THE ENGINE SELF-DESTRUCTING. THEY RECOMMENDED A NEARLY COMPLETE ENGINE REPLACEMENT AT A COST OF OVER $8,000. THE CAR WAS PURCHASED BRAND NEW IN 2009 AND HAS BEEN MAINTAINED IMPECCABLY AS SPECIFIED BY VW. SPEAKING WITH THE DEALERSHIP ENGINE TECHNICIAN, WE LEARNED THAT THE TIMING CHAIN TENSIONER IS A KNOWN DEFECTIVE PART BY VW AND THAT IN 2011-2012, WAS REVISED SEVERAL TIMES IN AN ATTEMPT TO MITIGATE THE FAILURES. A TECHNICAL SERVICE BULLETIN WAS ISSUED BY VW TO DEALERSHIPS AND SERVICE DEPARTMENTS EXPLAINING THE ISSUE BUT NO NOTICES OR RECALLS WERE SENT TO CUSTOMERS INFORMING THEM OF THIS POTENTIALLY DEADLY COMPONENT FAILURE. I HAVE READ, BUT NOT INDEPENDENTLY VERIFIED, THAT VW HAS ISSUED A RECALL FOR THIS SPECIFIC COMPONENT IN EUROPE. SINCE THE BEGINNING OF 2016, AND OWING TO THE SIGNIFICANT SAFETY HAZARD, AS MANY AS THREE CLASS-ACTION LAWSUITS HAVE BEEN FILED AGAINST VOLKSWAGEN FOR THIS SPECIFIC COMPONENT FAILURE. WE ARE THANKFUL NO ONE WAS SERIOUSLY INJURED OR KILLED WHEN THE CAR STALLED DURING OPERATION, BUT NOW WE ARE FACING OVER $8,000 IN REPAIRS.
- NHTSA ID
- 10910107
- Incident
- Aug 27, 2016
- Mileage
- 84,000 mi
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE GASKET, SEALANT, THE OIL SEPARATOR, THE TIMING CHAIN TENSIONER, THE TIMING CHAIN, THE TIMING CHAIN CASE COVER, THE TIMING RAIL TENSIONER AND MULTIPLE OTHER UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS AVAILABLE.
- NHTSA ID
- 10897911
- Incident
- Aug 25, 2015
- Mileage
- 90,000 mi
CAR KEPT STALLING AFTER TAKE OFF WHEN YOU ACCELERATED. WHEN TAKING IT TO THE REPAIR SHOP IT WOULD NOT START AND HAD TO BE TOWED THERE. WHEN THEY GOT IT THEY DISCOVERED ALL BUT 1 QUART OF THE OIL IN THE ENGINE WAS GONE. THEY DETERMINED THAT THIS MALFUNCTION DAMAGED THE ENGINE AND THE ENGINE WOULD HAVE TO BE REPLACED. HAVE THE OIL CHANGED EVERY 3-5000 MILES AND IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 1000 MILES OR SO. THEY HAVE NO IDEA WHY THIS HAPPENED AND VOLKSWAGEN WON'T DO ANYTHING ABOUT IT. ALL OF THIS TOOK PLACE IN THE CITY. WE WERE TO AFRAID TO TAKE IT OUT ON THE HIGHWAY. CAR HAS 109000 MILES ON IT AND HAS BEEN A LEMON FROM DAY 1. THIS WAS JUST THE ICING THAT TOPPED THE CAKE.
- NHTSA ID
- 10870501
- Incident
- May 3, 2016
- Mileage
- 109,000 mi
ATTEMPTED TO START MY CAR ON A COLD DAY WITH LOW FUEL. THE ENGINE WAS JUMPY AND DIDN'T START. I WAITED AND ATTEMPTED AGAIN AND WAS ABLE TO GET IT STARTED, DROVE 500 FEET TO THE GAS STATION, FILLED WITH DIESEL. THE LIGHT THEN CAME ON AFTER I STARTED IT AGAIN. I CHECKED THE CODE, P2015. I TOOK MY VEHICLE TO DORSCHEL VW IN HENRIETTA, NY. THEY CONFIRMED THE CODE SAID THE INTAKE MANIFOLD NEEDED TO BE REPLACED. SAYING THE FLAP IS DAMAGED AND THEN SWITCHING TO SAY THE RUNNER IS DAMAGED. MOST OF THE TSI ENGINES HAVE HAD THEIR WARRANTY EXTENDED, BUT NOT FOR MY TDI. THERE ARE LOTS OF OTHERS COMPLAINING OF THIS CODE POPPING UP.
- NHTSA ID
- 10853297
- Incident
- Mar 25, 2016
- Mileage
- 92,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.