2010 Volkswagen Jetta Interior & seats Problems

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving or parked, the door locks, gas cap sensor, and tailgate were not working as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who related the failure to several unknown recalls; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11603178

Incident

Mar 6, 2024

Mileage

160,000 mi

TAKATA RECALL - HAD MY HEATED SEATS ON AND ENDED UP WITH 3RD DEGREE BURNS AND BLISTERS DOWN THE RIGHT SIDE OF MY BACK.

NHTSA ID

11218024

Incident

Jun 4, 2019

Mileage

5 mi

2010 VOLKSWAGEN JETTA WOLFSBURG. INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO VOLKSWAGEN. *AS THE CONSUMER STATED THE DOORS OCCASIONALLY WOULD NOT LOCK OR UNLOCK FROM THE INSIDE AND OUTSIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

NHTSA ID

11138708

Incident

Oct 9, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ALARM SOUNDED IN THE MIDDLE OF THE NIGHT. THE CONTACT NOTICED THAT THE KEY FOB AND MANUAL KEYS WERE ONLY LOCKING THE FRONT DRIVER SIDE DOOR AND NOT THE OTHER DOORS. THE VEHICLE WAS TAKEN TO THE BOMMARITO VOLKSWAGEN DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 72,950.

NHTSA ID

11001952

Incident

Jun 26, 2017

Mileage

72,950 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCK FAILED. THE CONTACT STATED THAT ALL THE OTHER DOOR LOCKS EVENTUALLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK ACTUATORS ON EACH DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,200.

NHTSA ID

10765190

Incident

Jan 1, 2013

Mileage

95,200 mi

PERSISTENT PROBLEM WITH DRIVER'S SIDE REAR DOOR LOCK - CANNOT ALWAYSLOCK/UNLOCK DOOR WITH FOB. ALSO SOMETIMES ALL DOORS WOULD LOCK WHEN YOU EXITED THE CAR, OTHER TIMES IT WOULD NOT. SOMETIMES THE FOB WOULD UNLOCK ALL DOORS OTHER TIMES ONLY THE DRIVER SIDE DOOR. A CHILD WAS SECURED IN THE BACK IN A CAR SEAT AND THE FOB SOULD NOT UNLOCK THE DOOR SO I COULD GET THE CHILD OUT - HAD TO USE THE DOOR ON THE OTHER SIDE OF THE CAR. DEALER REPLACED THE DOOR LOCKING MECHANISM ON THE REAR DOOR. SAME PROBLEM RE-DEVELOPED ON DRIVER SIDE FRONT DOOR AT 70,000 MILES - AGAIN DEALER REPLACED DOOR LOCK MECHANISM ON THAT DOOR. *TR

NHTSA ID

10633219

Incident

May 20, 2013

Mileage

55,000 mi

WE HAVE OWNED THIS 2010 JETTA SPORTWAGEN TDI SINCE BRAND NEW. TODAY 1/28/14 IS THE FOURTH TIME WE HAVE HAD TO REPLACE THE LOCK MECHANISM ON ONE OF THE DOORS. PART NUMBERS 3B4-839-016-AP (LEFT REAR), 3B1-837-016-CG (RIGHT FRONT) AND 3B4-839-015-AP (RIGHT REAR) HAVE ALL BEEN REPLACED AT LEAST ONCE. RIGHT REAR LATCH HAS BEEN REPLACED TWICE - ONLY ONCE UNDER WARRANTY. IN LOOKING ON NHTSA WEB SITE THERE ARE 8 OTHER REPORTS OF PROBLEMS WITH LATCHES IN THE 2010 JETTA. THIS IS A SERIOUS SAFETY CONCERN BECAUSE MOST OF THE REPORTS (INCLUDING MINE) WERE FOR DOORS THAT WOULD NOT UNLOCK AND DOORS THAT WOULD NOT OPEN NO MATTER WHAT THE REPORTING PARTY TRIED. CAN YOU IMAGINE IF THESE LATCHES FAILED IN AN ACCIDENT AND CHILDREN SITTING IN THE REAR SEATS WERE TRAPPED? *TR

NHTSA ID

10561940

Incident

Apr 18, 2011

Mileage

18,458 mi

REMOTE CONTROL DOOR LOCKS. SINCE I PURCHASED MY 2010 VW JETTA TDI AS A NEW VEHICLE, THE REMOTE CONTROL KEY HAS RANDOMLY NOT FUNCTIONED PROPERLY TO UNLOCK THE DOORS OR TRUNK. THE PROBLEM IS NOT DUE TO RFI. IT CAN ALWAYS BE IMMEDIATELY CORRECTED BY USING THE MANUAL KEY TO UNLOCK THE VEHICLE, WHICH SEEMS TO RESET THE LOCKING SYSTEM AND ALLOWS THE REMOTE KEY TO UNLOCK THE DOORS OR TRUNK REMOTELY. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER AT EVERY VISIT. THE DEALER HAS LOOKED INTO IT, BEEN UNABLE TO REPLICATE THE PROBLEM, HAS REPROGRAMMED THE LOCKS. IT CONTINUES TO BE A RANDOM PROBLEM THAT I MYSELF CAN'T PREDICT OR REPLICATE ON DEMAND, BUT WANT OTHERS TO KNOW ABOUT THIS ANNOYANCE. *TR

NHTSA ID

10554830

Incident

Sep 1, 2010

Mileage

100 mi

I TRIED OPENING REAR DOOR AND IT WOULD NOT UNLOCK. MANAGED TO UNLOCK DOOR FROM INSIDE VEHICLE. NOW THE DOOR LOCK MECHANISM ON REAR DRIVER SIDE DOOR DOES NOT WORK AT ALL. DOOR IS FOREVER UNLOCKED. THIS SEEMS TO BE A COMMON PROBLEM IN VW VEHICLES. CONCERNED THAT CHILD MAY OPEN DOOR EVEN WITH CHILD SAFETY SWITCH ENGAGED/ACTIVATED. *JB

NHTSA ID

10541872

Incident

Sep 2, 2013

Mileage

78,200 mi

DOORS UNLOCK WITH THE KEYLESS ENTRY SO I HAVE TO MANUALLY OPEN THE DOOR FROM THE INSIDE- THIS SEEMS LIKE IT IS A SAFETY HAZARD TO ME. I HAD THREE OF THE FOUR DOOR LATCHES REPLACED (2 UNDER WARRANTY & 1 I HAD TO PAY FOR) AND NOW THE FOURTH DOOR NEEDS TO BE REPLACED. I WILL HAVE TO PAY TO GET IT REPLACED. IT SEEMS LIKE THIS IS A KNOWN PROBLEM WHY ISN'T THE MANUFACTURE PAYING FOR IT? *JB

NHTSA ID

10538576

Incident

Sep 6, 2012

Mileage

32,488 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR LOCK FAILED TO ENGAGE. THE CONTACT MENTIONED THAT ALL OF THE OTHER DOOR LOCKS BECAME DEFECTIVE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 02/20/13*LJ THE CONSUMER STATED THE DOORS WOULD NOT LOCK, WHEN THE VEHICLE WAS IN MOTION AND THEY COULD NOT BE LOCKED MANUALLY. UPDATED 02/21/13

NHTSA ID

10491672

Incident

Sep 6, 2011

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRYING TO RETRIEVE A CHILD FROM THE REAR SEAT, THE DRIVER AND PASSENGER REAR DOORS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO RETRIEVE THE CHILD BY ENTERING THE VEHICLE FROM THE FRONT AND CLIMBING TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10487642

Incident

Nov 14, 2012

Mileage

45,000 mi

FRONT DOORS DO NOT LOCK MANUALLY OR AUTOMATICLLY. *TR

NHTSA ID

10428115

Incident

Aug 2, 2010

Mileage

44,000 mi

HEADREST IS VERY UNCOMFORTABLE TO THE POINT WHERE I REVERSED IT WHICH MAKES IT VERY UNSAFE. IN THE NORMAL POSITION IT CAUSES SIGNIFICANT NECK PAIN. PLEASE CHANGE THE SAFETY LAWS TO THE OLD VERSION FOR HEADRESTS. MY 2000 VOLKSWAGEN JETTA HAD VERY COMFORTABLE HEADRESTS. *TR

NHTSA ID

10408953

Incident

Jun 26, 2011

Mileage

30 mi

VW JETTA TDI 2010. ON FOUR OCCASIONS THE CAR HAS COMPLETELY DIED WHILE MOVING SLOWLY. (5 TO 20 MPH) EVERYTHING IN THE CAR STAYED ON. I HAD TO TURN THE KEY OFF. PLACE THE CAR IN PARK AND RESTART THE CAR. THERE WAS NO INDICATION OF ANY PROBLEMS BEFORE OR AFTER THE CAR STALED OUT. NOTHING IN THE CAR TURNED OFF OR ON, EXCEPT THE RADIO AFTER I TURNED THE KEY TO THE OFF POSITION. ALSO WHILE DRIVING DOOR LOCKS STARTED TO CLICK OPEN AND CLOSED AT 65 MPH. AFTER 10 MIN OF RANDOM CLICKING THE DOORS LOCKED AND STAYED LOCKED. AIRBAG LIGHT CAME ON WHILE DRIVING. THE LIGHT WENT BACK OFF AFTER 20 MIN OR SO. HAS NOT COME BACK ON. TRANSMISSION IS GENERALLY SMOOTH, HOWEVER AT RANDOM IT IS VERY ABRUPT, EVEN DURING GRADUAL OR STEADY ACCELERATION/DECELERATION. CAR HAS ONLY ONE DRIVER. HAS ONLY EVER HAD CORRECT FUEL. VARIOUS OTHER ELECTRICAL PROBLEMS BEGAN AT 300 MILES. ALL PROBLEMS ARE RANDOM. VW CONTINUALLY DISMISSES ME. IT IS GOING INTO SHOP AGAIN ON MONDAY. FROM THE SOUNDS OF IT THEY DO NOT EXPECT TO DO ANYTHING TO FIX THE CAR. JUST DRIVE IT A FEW DAYS AND SEE IF A PROBLEM HAPPENS. CAR HAS PUT ME IN THE MIDDLE OF INTERSECTION WITH NO CONTROL. *TR

NHTSA ID

10366637

Incident

Oct 11, 2010

Mileage

41,200 mi

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH SHE HEARD A THROBBING NOISE COMING FROM THE SPEAKERS AND ALL OF THE INTERIOR LIGHTS STOPPED FUNCTIONING. SHE WAS ALSO UNABLE TO USE THE RADIO. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT WOULD FUNCTION NORMALLY. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. SHE ALSO STATED THAT SHE WOULD ATTEMPT TO CHANGE THE RADIO STATION BUT THE RADIO WOULD INTERMITTENTLY DISPLAY A MESSAGE READING "NO CD" OR "NO MAGAZINE". A FEW MONTHS LATER WHILE DRIVING APPROXIMATELY 10 MPH THE VEHICLE STALLED. UPON RESTARTING THE VEHICLE IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON 3 OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 10,000.

NHTSA ID

10363998

Incident

Jul 1, 2010

Mileage

100 mi

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI (N/A). THE CONTACT STATED THAT THE DOORS WERE UNABLE TO BE LOCKED FROM INSIDE THE VEHICLE; THEY WERE ABLE TO BE LOCKED FROM THE OUTSIDE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY AND IT COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.

NHTSA ID

10359431

Incident

Aug 18, 2010

Mileage

1,100 mi

1. MANUFACTURING DEFECT PROBLEM: THE INSTRUMENTS LIGHTS INTERFERE WITH SEEING THE ROAD AT NIGHT. DESCRIPTION: THE INTENSITY OR BRIGHTNESS OF THE INSTRUMENT LIGHTS ARE TOO HIGH SUCH THAT OBJECTS ON THE ROAD ARE NOT SEEN WELL ON A DARK NIGHT ON AN UNLIGHTED ROAD. THIS IS EVEN WITH MAXIMUM DIMMING OF THE LIGHTS 2. FAILURE IS PRESENT CONTINUOUSLY AS PART OF VEHICLE DESIGN 3. THE MANUFACTURER OF THE VEHICLE STATES THAT NOTHING CAN BE DONE. *TR

NHTSA ID

10330240

Incident

May 13, 2010