Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2010 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Im thinking electrical problems lights windshield wipers air locks windows locks dont work when you turn the car off lights dont go out! there is 6 recalls on this car i need to find out if they have been fixed. It was bought for my daughter and can not give it to her like this
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKE LIGHTS AND HEADLIGHTS FAILED TO WORK PROPERLY. THE CONTACT STATED THAT THE BULBS WERE REPLACED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE RADIO STOPPED WORKING COMPLETELY, WHICH SEEMS LIKE A COMMON PROBLEM. BUT IN ADDITION THE LIGHTS WERE MALFUNCTIONING FROM THAT POINT ON. 12 DIFFERENT ERROR WARNINGS APPEARED ON THE READOUT ABOUT DIFFERENT LIGHTS NOT WORKING. I CHECKED THE FUSES AND ALL OF THEM WERE OK, NOT BURNED. SEVERAL YEARS AGO I HAD ONE OF THE HEADLIGHTS INTERMITTENTLY NOT WORK. AT THAT POINT I CHECKED THE FUSES AND THERE WAS ONE FUSE THAT HAD A DEFORMED PLASTIC CAP, BUT THE METAL PART WAS STILL IN ONE PIECE. PART OF THE FUSE BOX IT WAS INSERTED IN WAS MELTED. THIS ALL HAPPENED WHEN I FIRST STARTED THE CAR. OBVIOUSLY I COULD NOT OPERATE THE CAR SINCE THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS WERE ALL AFFECTED. THE DIAGNOSTIC DISPLAY IN THE CAR ALSO SHOWED TO CHECK THE AIRBAGS AND STABILITY CONTROL.
THE LIGHTS ARE ALL CROSSED. THE LEFT TURN SIGNAL IS WEAKER ON THE DRIVER MIRROR. THE OVERHEAD LIGHTS SEEMED TO BE CROSSED. YOU TURN ONE OFF AND THE PASSENGER LIGHTS IN BACK COME ON. THE BLUETOOTH STOPPED WORKING. IT IS LIKE IT HAS A SHIRT IN IT. THIS IS WHILE DRIVING AS WELL AS STATIONARY IN CAR PORT.
PASSAGE SIDE HIGH AND LOW BEAM , DRIVERSIDE DAYTIME RUNNING LIGHT, DRIVERSIDE REAR TAIL LIGHT, REVERSE LIGHT AND BRAKE LIGHTS ALL STOPPED WORKING CHANGED ALL BULBS STILL DIDN'T WORK PULLED F16 FUSE FUSE IS BURNT AND MELTED THE FUSE PORT. VW STATED IT WOULD NOT BE COVERED EVEN THOU IT WAS RECALLED FOR THE 2009 SAME MAKE AND MODEL. CALLED VW CARE AND EXPLAINED MY VEHICLES BUILD DATE STATED 12.09 MEXICO REFUSED TO COVER IT UNDER RECALL. EXPLAIN THAT MY VEHICLE IS NOT SAFE TO OPERATE.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND CAUSED ELECTRICAL FAILURES IN SEVERAL AREAS. THE FRONT PASSENGER SIDE LOW AND HIGH BEAM HEADLIGHTS AND THE TURN SIGNALS FAILED. IN ADDITION, THE DRIVER SIDE BRAKE, TAIL LIGHT, AND DAY TIME RUNNING LIGHTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
FIRST NOTICED THE REAR PASSENGER BACKUP LIGHT NOT WORKING. 1 STOP AND A FEW MINUTES LATER THE PASSENGER HEADLIGHT WENT OUT. AFTER RETURNING HOME 15 MINUTES LATER THE ENTIRE PASSENGER SIDE EXCEPT THE TAILLIGHT WAS OUT. AFTER SEARCHING ON THE INTERNET FUSE F16 HAS A KNOWN ISSUE OF MELTING BOTH THE FUSE AND THE FUSE BOX. SURE ENOUGH AFTER REMOVING AND INSPECTING, THE PASSENGER SIDE OF THE FUSE HAS BEGUN TO MELT AND THE FEMALE FUSE TERMINALS AND PLASTIC FUSE BOX AROUND THE CONNECTION HAVE ALL STARTED TO MELT. TURNING THE FUSE AROUND HAS GOTTEN THE LIGHTS WORKING AGAIN FOR TONIGHT, BUT WILL LIKELY NEED TO REPLACE THE ENTIRE FUSE BOX AS A PERMANENT FIX.
THE TAIL LIGHTS AND BRAKE LIGHTS WERE NOT WORKING. DISCOVERED DURING ANNUAL STATE REQUIRED INSPECTION IN SEPTEMBER 2015. I WAS DRIVING THE VEHICLE REGULARLY ON RURAL, CITY AND HIGHWAY ROADS WITHOUT TAIL AND BRAKE LIGHTS AND WAS UNAWARE. A REPAIR TO THE ELECTRICAL WIRING WAS REQUIRED. ADDTIONALLY, THE TRUNK LATCH WAS ONLY WORKING INTERMITTENTLY PRIOR TO THIS REPAIR. SINCE THE WIRING REPAIR WAS MADE, I HAVE HAD NO ISSUES WITH THE TRUNK RELEASE NOT WORKING. THE REAR PASSENGER DOOR ON THE DRIVERS SIDE DOESN'T LOCK AND UNLOCK WHEN YOU DEPRESS THE KEYFOB OR THE BUTTON IN THE CAR TO LOCK ALL THE DOORS. THIS IS A VERY INFREQUENTLY USED DOOR AND IT IS THE DOOR USED THE LEAST IN THE VEHICLE. DEALER STATES IT IS A BAD DOOR LATCH. I HAVE NOT REPAIRED IT. IT DOESN'T ALWAYS OPEN FROM THE OUTSIDE, SOMETIMES I HAVE TO REACH IN AND OPEN IT FROM THE INSIDE TO GET THE DOOR OPEN. ON 01.12.2016 THE CAR RADIO STOPPED WORKING. THE FUSES ARE GOOD AND INTACT. THE BLUETOOTH NO LONGER WORKS SINCE THE RADIO DOESN'T WORK. IT IS COMPLETELY OUT OF SERVICE, NOTHING WORKS ON THE RADIO. I RELIED HEAVILY ON THE BLUETOOTH FOR HANDS FREE PHONE CALLS SINCE THE VEHICLE IS MANUAL TRANSMISSION. VEHICLE WAS STATIONARY WHEN DISCOVERED. VEHICLE HAS APPROXIMATELY 55,000 MILES ON IT.
MULTIPLE LIGHTS SUDDENLY QUIT WORKING. FOUND THE F16 FUSE MELTED AS WELL AS FUSE BOX WHERE IT SITS. THIS IS SECOND TIME TO REPLACE FUSE IN 4 MONTHS, FIRST TIME MELTED THIS BAD.
VEHICLE IS EQUIPPED WITH AN RCD 510 2DIN TOUCHSCREEN RADIO (DELPHI PREMIUM - 8). HANDS FREE OPERATION COMES THROUGH THIS SYSTEM. ON THE MORNING OF 8/14/14 I STARTED MY CAR AND THE RADIO SYSTEM WAS DEAD. TOTALLY DEAD, AS IF THERE IS NO POWER GETTING TO IT WHATSOEVER. I CHECKED ALL FUSES (ENGINE COMPARTMENT, INTERIOR OF CAR AND THE 15 AMP FUSE LOCATED IN REAR OF THE RADIO) AND ALL WERE FINE. IT MAY BE A COINCIDENCE, BUT MY LEFT HEADLIGHT HAS BURNED OUT TWICE IN THE LAST 6 MONTHS, MOST RECENTLY IN EARLY AUGUST 2014. IN ADDITION, MY SIRIUS ANNUAL SUBSCRIPTION ENDED ON THE EXACT DAY OF THE RADIO DYING. *TR
DRIVERS SIDE TAIL LIGHT AND TURN SIGNAL INDICATOR DOES NOT FUNCTION. VW DIAGNOSED THE PROBLEM TO BE A FAULTY J519 POWER CONTROL UNIT. THE WV DEALER'S SERVICE SUPERVISOR INDICATED THIS A COMMON PROBLEM AND THE REPLACEMENT PART HAS PROGRESSED THROUGH 5-6 EVOLUTIONS AND VW STILL CAN'T REMEDY THE ISSUE. J519 PART COSTS $550.00 PLUS $150.00 LABOR. SEEMS LIKE AN EXCESSIVE COST FOR A FAULTY TAIL LIGHT. *TR
MULTIPLE LIGHT OUT WARNING SIGNAL, APPARENTLY THE FUSE BOX MELTED. THIS SHOULD NOT HAPPEN! *TR
I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND NOTICED THAT IN ADDITION TO THE SAME HEADLIGHT AND TAIL LIGHT BEING OUT, THE LICENSE PLATE LIGHTS WERE ALSO OUT. BY THE TIME I COULD GET IN THE CAR THEY WERE ALL WORKING AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 30 AMP FUSE HAD OVERHEATED AND CAUSED THE FUSEBOX TO MELT (HENCE THE BURNING SMELL). $500 LATER MY CAR IS HOPEFULLY FIXED. THANKFULLY THE CAR DIDN'T BURN TO THE GROUND. *TR
HEAD AND TAILLIGHTS STOPPED WORKING. MELTED FUSE BOX. *TR
WHILE STARTING MY CAR AND GETTING READY FOR WORK I NOTICED I HAD A HEADLAMP OUT. I THOUGHT I COULD DRIVE TO WORK SAFELY SO, I STARTED MY COMMUTE. HOWEVER, ON STOPPING TO GET COFFEE I NOTICED I HAD TAILLIGHTS OUT AND UPON FURTHER TESTING BRAKE LIGHTS WERE FAILING TO. I STOPPED AT A AUTOPARTS STORE TO REPLACE THE TAIL LIGHTS AND NOTICED THAT I HAD LOST THE OTHER HEADLAMP AND BACKUP LIGHTS. I DECIDED TO PARK THE CAR AND CALL THE DEALERSHIP FOR ADVICE. I HAD THE CAR TOWED (TO DANGEROUS TO DRIVE) TO THE DEALERSHIP AND AT THAT TIME IT WAS DIAGNOSED OF HAVING A BURNED FUSE PANEL BOX. IT WAS REPLACED FOR A TOTAL OF $533.11 DOLLARS. THE REASON I AM REPORTING THIS IS I READ AN ARTICLE IN MY LOCAL NEWSPAPER (ZANESVILLE TIMES RECORDER)ABOUT THE SAME THING HAPPENING IN VW TIGUANS. I WANTED TO BRING TO LIGHT THAT IT IS HAPPENING IN VW JETTA'S ALSO. MY CAR IS A 2010 VW JETTA DIESEL. THE HIGH MILEAGE IS DUE TO A 110 MILE ROUND TRIP DAILY COMMUTE. I HAVE THE BURNED FUSE BOX PANEL IN MY POSSESSION IF YOU WOULD LIKE IT FOR INSPECTION. *TR
THE VEHICLE FAILED TO START SO IT WAS JUMPSTARTED WITH NO PROBLEMS THEN TAKEN TO GET THE BATTERY TESTED. THE BATTERY, ALTERNATOR, AND STARTER ALL TESTED OK. THEN WARNING LIGHTS INDICATING THAT THE RIGHT HEADLAMP AND RIGHT REAR TAILLAMP ILLUMINATED THEN WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER AND THEY DETERMINED THAT A PART OF THE FUSE BOX HAD MELTED. UPON FURTHER INSPECTION A 30AMP FUSE FOR THE BRAKE LIGHTS HAD MELTED INTO THE FUSE PANEL, BUT HAD NOT POPPED THE FUSE. *TR
EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR
ON MONDAY, 11-19, AFTER WORK I NOTICED THAT THE BULB INDICATOR LIGHT WAS IN ON THE DASHBOARD. I GOT OUT AND WALKED AROUND THE CAR TO SEE WHAT WENT OUT AND COULD NOT FIND ANYTHING. AFTER GETTING BACK IN I SAW THAT THE LIGHT WAS OFF. THE NEXT DAY WHEN MY HUSBAND GOT IN THE CAR THE SAME INCIDENT HAPPENED. LATER THAT SAME DAY I DROVE THE CAR AND THE LIGHT CAME ON. AS I TURNED INTO A FUEL STATION THE TURN SIGNAL BEGAN TO FLASH QUICKLY (INDICATING THE TURN SIGNAL WAS OUT). AFTER I REFUEL THE LIGHTS ALL CAME BACK ON. NO PROBLEMS WERE NOTICED UNTIL THURSDAY, 11-22, WHEN MY HUSBAND STARTED THE CAR AND THE INDICATOR LIGHT WAS ON AND HE GOT OUT TO CHECK AND THE PASSENGER TURN SIGNALS WAS OUT, ALONG WITH THE PASSENGER HEADLIGHT, AND THE WHOLE DRIVER SIDE TAIL LIGHT ASSEMBLY IS OUT. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT THE HEADLIGHTS WERE TOO DIM FOR THE CONTACT TO ADEQUATELY SEE THE ROAD IN FRONT OF HER WHILE TRAVELING 25 MPH AT NIGHT. THE DEALER WAS NOTIFIED REGARDING THE HEADLIGHTS BUT NO ACTION HAS BEEN TAKEN AT THIS TIME. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 1,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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