RoadVitals

2004 Volvo Vn

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 9, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 18, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Volvo Vn, most frequently naming the electrical category. 4 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 111 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V510000

SEAT BELTS

Oct 18, 2012
1,496 units potentially affected
The defect: Volvo is recalling certain model year 2002-2013 VHD and VN trucks, manufactured from August 4, 2000, through June 22, 2012, and equipped with bench passenger seats. The seat belt d-ring weld may not be sufficient enough to meet the seat belt pull test. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
The risk: In the event of a crash, an insufficient seat belt weld may prevent the seat belt from properly restraining the occupant. This increases the risk of injury to the seat occupant.
The remedy: Volvo Trucks of America will notify owners, and dealers will replace the suspected d-ring, free of change. The safety recall began on May 10, 2013. Owners may contact Volvo at 1-336-393-2000.
Volvo Trucks North AmericaManufacturer number RVXX1204View on NHTSA.gov
04V457000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Sep 17, 2004
56,154 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH VALEO WIPER SYSTEMS, THE WIPER MOTOR MAY BE SUSCEPTIVE TO SALT INTRUSION THAT COULD POSSIBLY LEAD TO A CONDITION WHERE THE CONNECTOR OVERHEATS TO A POINT WHERE THE CONNECTOR COULD IGNITE.
The risk: IF THIS OCCURS, EXCESSIVE HEAT AND SMOKE COULD RESULT IN AN UNDER HOOD FIRE.
The remedy: DEALERS WILL INSPECT AND REPLACE THE CONNECTOR PLATE ON THE WINDSHIELD WIPER MOTOR. PHASE 2 OF THE RECALL BEGAN ON NOVEMBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
VOLVO TRUCKS NORTH AMERICA, INC.Manufacturer number RVXX0406View on NHTSA.gov
04V405000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Aug 12, 2004
4,032 units potentially affected
The defect: ON CERTAIN TRUCKS, THE BOLTS THAT RETAIN THE UNIVERSAL JOINT TO THE YOKE AT THE TRANSMISSION MAY NOT BE TIGHTENED CORRECTLY.
The risk: THIS CAN RESULT IN THE DRIVE SHAFT COMING LOOSE FROM THE TRANSMISSION, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REMOVE AND INSTALL REMOVING NEW BOLTS, INSPECT FOR CROSS-THREADED BOLTS, AND REPLACE THE YOKE IF NECESSARY. THE RECALL BEGAN OCTOBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
VOLVO TRUCKS NORTH AMERICA, INC.Manufacturer number RVXX0404View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ11001ClosedRecall Query

Volvo Sleeper glass de-bonding

Opened May 23, 2011
Closed Jan 20, 2012

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.

VISIBILITY:GLASS, SIDE/REAR
PE06054ClosedPreliminary Evaluation

INOPERABLE TAIL LIGHTS

Opened Nov 16, 2006
Closed Feb 7, 2007

ODI OPENED THIS INVESTIGATION BASED ON A TECHNICAL SERVICE BULLETIN AND EWR DATA. EWR WARRANTY DATA IS AGGREGATE DATA AND INDIVIDUAL REPORTS ARE NOT SUBMITTED.VOLVO REVIEWED THEIR WARRANTY DATA AND DETERMINED THAT ONLY 63 OF THE EWR WARRANTY CLAIMS RELATED TO THE SUBJECT VEHICLES DISPLAYED SYMPTOMS CONSISTENT WITH THE TSB.VOLVO ALSO NOTED IN THEIR IR RESPONSE THAT THE TAIL LIGHT CONFIGURATION IS USED ALMOST EXCLUSIVELY ON TRACTORS THAT ARE NORMALLY ATTACHED TO SEMI TRAILERS.THEREFORE, THE TRACTOR LIGHTS ARE NORMALLY NOT THE REAR MOST LIGHTS ON THE VEHICLE.IN A NORMAL APPLICATION, EVEN IF ONE TAIL LIGHT ON THE TRACTOR WAS OUT, THE TAIL LIGHT ON THE TRAILER WOULD CONTINUE TO ILLUMINATE AND PROVIDE OTHER DRIVERS OF THE INTENTIONS OF THE SEMI TRAILER DRIVER.PURSUANT TO 49 CFR 396.11 & 13, A COMMERCIAL VEHICLE OPERATOR IS REQUIRED TO PERFORM A PRE-TRIP AND POST-TRIP INSPECTION, WHICH INCLUDES CHECKING THE FUNCTIONALITY OF THE TAIL LIGHTS.GIVEN THE ABOVE INFORMATION, ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EXTERIOR LIGHTING:BRAKE LIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 9, 2005

DT:HISTORY OF ELECTRICAL PROBLEMS SINCE PURCHASE OF SEMI-TRUCK. WHEN DRIVING AT ANY SPEEDS OR EVEN SHIFTING INTO GEAR THE TRUCK STOPS WITHOUT WARNING. WHEN THIS OCCURS THE ENGINE DIES AND LOSES ALL ELECTRICAL POWER. SEVERAL TIMES, THE ENGINE STALLED FOR A SECOND AND THEN QUIT. CONSUMER HAD TO REPLACE BLOWEN OUT 30 AMP AND 15 AMP FUSES. THERE IS A LOAD OF 75-80,000 POUNDS, AND VEHICLE STOPS IN THE MIDDLE OF THE HIGHWAY IN TRAFFIC. HAS BEEN TO DEALER NUMEROUS TIMES, SAID WARRANTY EXPIRED AAFTER ONE YEAR. DEALER TRIED TO FIX SOME ELECTRICAL WIRING HARNESS BUT OF NO AVAIL. TRUCK DRAINED BATTERIES, AND IS CURRENTLY ON A BATTERY CHARGER. *AK

NHTSA ID
10132045
Incident
Oct 10, 2003
Mileage
5 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR 2246-5 032026

SUSPENSION

CBR - Z Spring Bracket Wear. Volvo Chassis

CBR 2488 072025

ELECTRICAL SYSTEM

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

CBR-2139 202405

ENGINE

CBR - 11 Liter Engines - Fuel In Oil.

CBR-2120 202308

ELECTRICAL SYSTEM

CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off

V728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

CBR-2112 202307

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vn by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026030—
2025080—
2024170—
2023090—
2022060—
2021320—
2020520—
2019010—
2018200—
2017001—
2016021—
2015011—
2014211—
2013121—
2012221—
2011022—
2010042—
2009042—
2008221—
2007332—
2006241—
2005223—
2004Viewing142—
2003343—
2002053—
2001121—
2000522—
1999954—
1998964—
1997091—
1996211—
1995000—
1994000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.