RoadVitals

2016 Altec Service Body

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jun 27, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2016 Altec Service Body. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Jun 27, 2018
290 units potentially affected
The defect: Altec Industries Inc. (Altec) is recalling certain 2016-2017 Altec Aerial Devices and Service Body vehicles, built on Ram 5500 Diesel chassis. The positive stud on the lead acid battery disconnect bracket may contact the hood and cause an electrical short.
The risk: An electrical short can increase the risk of a fire.
The remedy: Altec will notify owners, and dealers will replace the lead acid battery disconnect, free of charge. The recall began August 23, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 688.
Altec Industries Inc.Manufacturer number CSN 688View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING

Mar 14, 2017
335 units potentially affected
The defect: Altec Industries Inc. (Altec) is recalling certain 2015-2016 Aerial devices and Service Body Trucks equipped with certain JEMS 4A or JEMS 4E4 Idle Mitigation Systems (IMS). A cable within the IMS may have been improperly installed, possibly causing the cable to rub against an electrical component and short circuit.
The risk: A short circuit increases the risk of fire.
The remedy: Altec will notify owners, and dealers will replace and reroute the contactor cable within the IMS, free of charge. The recall began on April 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for the recall is CSN 646.
Altec Industries Inc.Manufacturer number CSN 646View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSR-3276

ELECTRICAL SYSTEM

Altec Industries, Inc. has been notified by Ford Motor Company that a defect which relates to motor vehicle safety exists in certain 2015 - 2019 Model Year Ford vehicles. On the affected vehicles, the rear-view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. This relates to the operation and customer satisfaction of certain Altec units with service bodies.

SIL 850

ELECTRICAL SYSTEM

The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affected should have an in-line fuse close to the lighting, but this fuse was not installed on some units. In addition, some units may have exposed terminals at the end of certain portions of the wiring in the body. If the exposed terminals contact each other or with ground, the resulting direct short could damage the body compartment lighting. Inspect the body compartment lighting circuit at the unit's next scheduled service interval or within six months of receiving the SIL, whichever comes first. Use the Inspection Procedure or contact Altec to perform the inspection. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer's warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.

SIL 790

EQUIPMENT; SERVICE BRAKES, AIR

It has been discovered that some hydraulic lines installed by Altec may be in contact with chassis air brake line(s). Some DOT inspections have considered this to be a violation of federal regulation 49 CFR § 393.45 b 2. Over time, chafing of the air brake line(s) could result in loss of air pressure and reduction in braking performance. Altec requires the routing of the hydraulic lines to be inspected no later than the next periodic maintenance interval. The affected unit are some T40P cable placers installed on Ford F750 chassis from May 2015 to January 2020

SIL 786

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Some aluminum body doors and box lids require excessive force and may make a popping sound when being opened and closed. Certain bodies are equipped with doors or box lids that contain aluminum hinge rods going through metal hinges that are manufactured from a different metal. Under some conditions the hinges can stick or seize due to salt solutions that damage the protective coating of the aluminum hinge rod. If the hinge rod seizes, it can cause damage to the hinge, door, or box lid. To protect the hinge rod from being damaged and seizing, clean the hinge rod and apply a corrosion inhibitor lubricant. A checklist and lubrication process is provided with the notification to include in the Preventive Maintenance and Inspection Checklist for future use.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec Service Body by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020
2025050
2024060
2023070
2022060
2021020
2020010
2019010
2018020
2017020
2016Viewing020
2015010
2014000
2013000
2012000
2011010
2010010
2009010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.