Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2011 Chevrolet Cruze submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AT ABOUT 20,000 MILES! WAS TOLD IT WOULD BE $800.00 TO REPAIR! I HAVE M.S. AND THAT WAS THE MAIN REASON I BOUGHT A CAR WITH HEATED SEATS!
THE HEATED SEAT ON THE DRIVER SIDE SHORTED OUT AND BURNED THE BACK OF THE SEAT
DRIVERS SIDE HEATED SEAT SHUTS OFF AFTER ABOUT A MINUTE.
SEAT MOVES AND CLANKS WHEN GOING OVER A BUMP OR RAILROAD TRACKS. CAN FEEL SEAT MOVING.
I TOOK MY CAR TO THE KASPAR DEALER AND SANDUSKY, OH AND WAS TOLD THE PASSENGER AIRBAG SENSOR WAS BAD AND THE REPAIR COSTS WOULD BE 800.00. THIS IS ODD BECAUSE AT LEAST 95% OF THE TIME NO ONE SITS IN THAT SEAT. THIS CAR IS NOT OUR FAMILY CAR. IT IS STRICTLY FOR ME TO USE FOR WORK. THIS SEEMS TO ME MORE LIKELY TO BE A DEFECT THAN SOMETHING I SHOULD BE AT FAULT FOR.
FRONT PASSENGER AIR BAG "OFF LIGHT" COMES ON INTERMITTENTLY ON MY 2011 CRUZE WHEN AN ADULT IS SITTING IN THE FRONT PASSENGER SEAT -- INDICATING THE AIR BAG SYSTEM IS OFF. I'VE TAKEN IT TO MY GM DEALERSHIP TWICE AND BOTH TIMES THEY SAY THAT EVERYTHING CHECKS OUT OK AND THERE IS NOTHING THEY CAN DO. THE CAR AIR BAGS HAVE NEVER BEEN DEPLOYED. THERE IS A FLAW WITH THIS SAFETY SYSTEM AND GM SHOULD STEP FORWARD AND COME UP WITH A FIX. *TR
OUR 2011 CHEVY CRUZE ECO HAS A PROBLEM WITH THE TRUNK OPENING UP WHILE DRIVING AND WHEN IT IS PARKED AND LOCKED.THERE IS NO CURRENT RECALL, SO I TOOK IT TO A DEALER THEY SAID I NEED TO REPLACE REAR COMPARTMENT LID RELEASE THIS WILL COST ME OVER $100.00 TO REPAIR. I SPOKE TO CHEVY MAKER AND I EXPLAINED TO THEM THAT THIS SHOULD BE A RECALL BECAUSE IF I HAVE STUFF IN MY TRUNK AND STUFF FLIES OUT OF IT AND THERE IS A VEHICLE BEHIND ME THIS CAN CAUSE A SERIOUS ACCIDENT. I HAVE SPOKEN TO COMPLETE STRANGERS WHO OWN A CHEVY CRUZE AND THEY ARE HAVING THE SAME PROBLEM. THIS SHOULD BE RECALLED IN ORDER TO SAVE LIVES.PLEASE HELP! *TT
DRIVERS SEAT LOOSE. IT ROCKS WHEN TURNING HARD INTO A CORNER. *TR
2011 CHEVY CRUZE SEAT ADJUST CONTROL ON DRIVER'S SIDE WILL CAUSE SEVERE PINCHING/CRUSHING OF FINGERS ON LEFT HAND IF YOU LOWER THE SEAT TO ITS LOWEST POSITION USING THE ELECTRONIC CONTROL ON THE LOWER LEFT SIDE OF THE SEAT WITHOUT KEEPING ALL FINGERS ABOVE THE CONTROL. IT IS A FAIRLY NATURAL GRIP TO REST THE THUMB ON THE TOP OF THE CONTROL AND LIGHTLY GRASP THE BOTTOM OF THE PLASTIC SEAT SKIRT TO PUSH THE CONTROL SWITCH DOWN. THIS GRIP WILL CAUSE THE FINGERS TO BE PINNED BETWEEN THE SEAT SKIRT AND THE SEAT BASE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .