RoadVitals

2003 Chevrolet Impala Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Aug 28, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 694 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2003 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureElectricalEngine
Filed Aug 28, 2020
Fire reported

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA ID
11351783
Incident
Aug 20, 2020
Mileage
185,000 mi
Body & structureDriver assistancePowertrain (other)
Filed Oct 25, 2019

TURN SIGNALS WORK INTERMITTENTLY FOR 6 YEARS. TRANSMISSION MAKES SQUEAK UPON STARTING FROM DEAD STOP AFTER CHANGING FLUID AND FILTER FOR 2ND TIME. ABS WENT OUT 6 YEARS AGO.

NHTSA ID
11270932
Incident
Oct 22, 2019
Mileage
195,000 mi
Body & structure
Filed Jul 9, 2018

MY 2003 CHE IMP DEVELOPED A WATER LEAK FROM LOWER RIGHT HAND SIDE OF WINDSHIELD, COWLING AREA. WATER LEAKS ONTO RIGHT FRONT PASSENGER FLOOR. APPEARS TO BE COMING FROM CABIN FILOTER AREA, NOT SUSRE.

NHTSA ID
11110179
Incident
May 1, 2018
Mileage
97,000 mi
Body & structureEngine
Filed Apr 15, 2015

I BOUGHT A CAR FROM PROGRESSIVE AUTO AND THEY TOLD ME IT WAS A INSPECT ABLE CAR AND THAT IT SHOULD RUN JUST FINE, I BOUGHT THE CAR FEBRUARY 20TH OF 2015 AND THE INSPECTION WAS DUE ON THE END OF FEBRUARY THAT'S WHEN THEY TOLD ME IT SHOULD INSPECT FINE, BUT WHEN I TOOK IT TO MY MECHANIC HE TOLD ME HE COULDN'T INSPECT IT SO I GOT THE FENDER RUST FIXED. THEN I TOOK IT TO INTEGRITY AUTO TO SEE IF THEY COULD INSPECT IT BUT THEY COULD NOT BECAUSE THE BOTTOM WAS RUSTED OUT THEN I TOOK IT TO TWO MORE MECHANICS WHO ALSO TOOK ME IT WAS WORTH IT BECAUSE ITS ALL ROTTED THE INTAKE GASKET WENT THE CO2 SENSOR WENT AND THE WATER PUMP WENT AND THE PANELS ARE ALL ROTTED... IT WAS A CAR THAT SHOULDN'T HAVE BEEN SOLD AND I ENDED UP PAYING OVER $1,000 DOLLARS FOR IT... NOW I'M OUT OF A CAR I RELY ON FOR WORK... *TR

NHTSA ID
10705915
Incident
Apr 7, 2015
Body & structureBrakes
Filed Apr 9, 2010

UPON GOING FOR STATE INSPECTION I WAS INFORMED THAT THE FRONT AND REAR ROTORS WERE RUSTING AND FLAKING AND IF THIS WAS NOT CORRECTED, CAR WOULD NOT PASS INSPECTION NEXT YEAR. WAS TOLD THIS WAS DUE TO NOT DRIVING THE CAR ENOUGH (UNDERUSAGE). MY CAR IS A 2003 CHEVROLET IMPALA 4 DOOR SEDAN. THE COST WAS $344.50 TO REPAIR. ON TODAY'S NEWS I NOTICED THAT GENERAL MOTORS PICKUP TRUCKS AND SUV'S ARE UNDER INVESTIGATION FOR THE SAME PROBLEM. I AM NOW CONCERNED THAT THIS PROBLEM MIGHT ALSO INVOLVE THE IMPALA. *TR

NHTSA ID
10324694
Incident
Apr 10, 2009
Mileage
9,269 mi
Body & structure
Filed Aug 16, 2009

WHENEVER IT RAINS, THE FLOORBOARDS, IN MY 2003 IMPALA, ON THE PASSENGER SIDE OF MY CAR FLOOD. FOUND A SOLUTION FOR GM'S POOR DESIGN. THE COWLING GASKET ABOVE THE CABIN FILTER SHOULD BE REPLACED AND GLUED IN POSITION WITH RTV. THIS SHOULD SOLVE PROBLEM. ALSO MAKE SURE DRAINHOLES AROUND CABIN FILTER ARE CLEAR OF ALL DEBRIS. *TR

NHTSA ID
10280551
Incident
May 1, 2007
Mileage
56,000 mi
Body & structure
Filed Jul 14, 2009

WHENEVER IT RAINS, THE FLOORBOARDS, IN MY 2003 IMPALA, ON THE PASSENGER SIDE OF MY CAR FLOOD. IT DOESN'T MATTER HOW LITTLE OR HOW MUCH IT RAINS, THE FLOORBOARDS ALWAYS FLOOD. THERE WAS ONE INSTANCE WHERE THE WATER WAS PAST MY ANKLES. THE WATER IS DRIPPING FROM UNDER THE GLOVE COMPARTMENT BOX AREA AND IT RUNS ALONG THE DOOR SEAL TO THE BACK PASSENGER SEAT. I HAVE BEEN TOLD FROM MY LOCAL CHEVY DEALERSHIP THAT IT IS POSSIBLE A BAD CABIN SEAL. AFTER FINALLY GETTING FED UP WITH THE SITUATION I LOOKED FOR A POSSIBLE SOLUTION ONLINE AND WHILE I DIDN'T FIND A SOLUTION I FOUND MANY OTHERS THAT HAVE THE SAME PROBLEM AS ME. THIS HAS BEEN AN ONGOING PROBLEM THAT HAS LASTED SINCE I BOUGHT THE CAR 2 YEARS AGO. *TR

NHTSA ID
10276732
Incident
Apr 1, 2009
Body & structure
Filed May 13, 2009

PLASTIC DOOR HANDLE ON BOTH BACK DOORS HAVE BROKEN OFF, MANY OTHER OWNERS OF LIKE IMPALAS HAVE HAD THIS SAME PROBLEM!*TR

NHTSA ID
10268651
Incident
Feb 23, 2009
Mileage
99,000 mi
Body & structure
Filed Aug 18, 2008

FAILING PAINT ON FRONT AND REAR BUMPERS OF WHITE IMPALAS. ON ALL WHITE IMPALAS FROM MY AREA THE PAINT IS FLAKING OFF OF THE BUMPERS, BOTH FRONT AND REAR, VERTICALLY IN CHUNKS ALONG THE CURVES TOWARD EITHER SIDE OF THE CAR. THIS ONLY APPEARS TO BE A CONDITION WITH THE WHITE MODELS, AND LOOKS LIKE THERE WAS NOT ENOUGH FLEX ADDED TO THE PAINT BEFORE APPLICATION. *TR

NHTSA ID
10238642
Incident
Jul 4, 2004
Mileage
20,000 mi
Body & structure
Filed Mar 7, 2008

I DISCOVERED ACCIDENTALLY THAT MY 2003 CHEVROLET IMPALA HAS A DESIGN DEFECT THAT MAY CAUSE SOME HEALTH PROBLEMS AND POSSIBLE LEAD TO DEATH. IN THE RIGHT REAR QUARTER PANEL OF THE CAR IS A DEVICE THAT IS CALLED A BODY PRESSURE VALVE THAT VENTS CABIN PRESSURE. THE PROBLEM IS IT LETS SNOW AND RAIN IN THE STAGNANT WATER SITS IN YOUR FENDER AND IS A BREEDING GROWN FOR GERMS. THE DEALER WAS SHOCKED WHEN I BROUGHT IT IN AND ASKED ME WHAT MADE ME THINK TO REMOVE THE CARPET AND LOOK IN THE FENDER. ALL THEY COULD DO WAS TAKE THE WATER OUT. STANDING WATER IN A FENDER WILL CAUSE A RUST PROBLEM. I ASKED THEM WHAT COULD BE DONE AND THEY TOLD ME TO PUT A NEW VALVE IN. THAT WILL NOT CORRECT THE PROBLEM BECAUSE THE FLAP IS NOT AIR TIGHT AND IS VENTED WATER AND FUMES SUCH AS CARBON MONOXIDE CAN ENTER THE CAR THROUGH IT . THE EXHAUST IS ONLY 12 INCHES OR LESS FROM IT. THE OWNERS MANUAL STATES DO NOT RUN THE CAR WHEN SITTING STILL LETS ME KNOW THAT GM KNOWS ABOUT THIS PROBLEM . WE ALL HAVE BEEN TOLD NOT TO RUN CARS IN ENCLOSED BUILDINGS BUT THIS IS TOO MUCH. IF IDLING IN TRAFFIC ONE MUST BE ASTUTE ENOUGH TO KEEP THEIR VEHICLE FAN ON AND OUTSIDE AIR COMING INTO THE VEHICLE AT ALL TIMES SO NOT TO ALLOW THE CAR TO FILL UP WITH FUMES FROM THE TAIL PIPE THAT SITS BENEATH THE PRESSURE VALVE. WHAT A DUMB DESIGN. CAR WAS SERVICED ON 03/04/08 I WAS ALWAYS SPRAYING DEODORIZER IN THE TRUNK AND IT SMELLED LIKE A CESSPOOL AS FAR AS THE REST OF THIS REPORT GOES THE NUMBER OF FAILURES IS TOTAL FAILURE IT HAS NEVER WORKED AND COULD BE CONSTRUED TO BE CRIMINAL NEGLECT. *TR

NHTSA ID
10220387
Incident
Mar 4, 2008
Mileage
8 mi
Body & structure
Filed Jan 16, 2008

MY BLACK IMPALA HAS CHIP IN THE PAINT. MY BLACK IMPALA HAS PLACES WHERE THE PAINT IS COMING OFF. HAVE NOT SEEN THIS PROBLEM ON OTHER PAINT COLORS. *TR

NHTSA ID
10215181
Incident
Jan 1, 2008
Body & structureSteeringVisibility
Filed Aug 12, 2005

DT: THE DASH WAS CAVING IN, THE WINDSHIELD WAS OFF LEVEL AND THERE WAS KNOCKING IN THE STEERING, THE UNDERNEATH FRAME WAS HANGING DOWN ON THE DRIVER'S SIDE; THERE WAS A GAP IN THE CONNECTION OF THE REAR PASSENGER'S SIDE DOOR, AND OTHER PROBLEMS. THE CONSUMER HAD THE ROTORS REPLACED, AND THE WHEELS ALIGNED. THEN, THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND THEY TOLD HER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE CONTACTED THE MANUFACTURER, WHO TOLD HER THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. THE CONSUMER STATED THAT AT FIRST THERE WAS A PROBLEM WITH THE STEERING AND THEY REPLACED GEAR SHAFT.*AK

NHTSA ID
10132669
Incident
Feb 3, 2004
Mileage
28,194 mi
Body & structureElectricalExterior lighting
Filed Jul 12, 2004

RADIO HAS VERY BAD RECEPTION. HAVE TAKEN CARE TO DEALERSHIP AND THEY HAVE REPLACED NEW RADIO WITH RECONDITIONED RADIOS TWICE. FIRST REPLACEMENT RADIO, DISPLAY DID NOT WORK PROPERLY. SECOND REPLACEMENT RADIO WAS NOT CALIBRATED PROPERLY WHEN INSTALLED AND WHEN TAKEN BACK TO THE DEALERSHIP AND RE-CALIBRATED, HAD THE SAME PROBLEM WITH THE DISPLAY AS REPLACEMENT RADIO NUMBER ONE. I NOW SUPPOSEDLY NEED A NEW DIMMER SWITCH. (AM TAKING TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY CAN REPAIR THE PROBLEM) THE FOG LIGHTS CONSTANTLY HAVE EXCESSIVE CONDENSATION. AM TOLD BY THE DEALERSHIP AND GM THAT THIS IS NORMAL HOWEVER I HAVE HAD SEVERAL PEOPLE TELL ME THIS IS NOT NORMAL. HAVE NOT OBSERVED THIS TYPE OF CONDENSATION ON ANY OTHER VEHICLE'S FOG LIGHTS. GM WILL NOT REPAIR OR REPLACE UNLESS THERE IS STANDING WATER. GM REFUSED CLAIM. THERE IS AN EXTREMELY LOUD POPPING AND CRACKING NOISE FROM THE DASH. TEMP OUTSIDE DOES NOT SEEM TO MATTER. AM TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO FIX. THE CRACKING NOISE IS VERY DISTRACTING WHEN DRIVING. IT COMES SUDDENLY AND WITH NO WARNING AND SOUNDS LIKE SOMETHING HARD STRIKING THE WINDSHIELD. *LA

NHTSA ID
10080861
Incident
Mar 18, 2004
Body & structureDriver assistance
Filed Sep 4, 2003

WHILE DRIVING, THE CONSUMER'S FOOT SLIPPED OFF THE GAS PEDAL BECAUSE THE GAS PEDAL WAS TOO SHORT. THE DEALER WAS NOTIFIED. *AK THERE WASN'T GOOD ARM ROOM FOR STEERING. THE DEALER STATED THEY WERE UNABLE TO DO ANYTHING ABOUT THE SIZE OF THE PEDAL. *SCC *JB

NHTSA ID
10031518
Incident
May 15, 2003
Body & structure
Filed Jan 23, 2003

CONSUMER EXPERIENCED EXTREME STATIC ELECTRICITY WHEN ENTERING THE VEHICLE. THE DEALER STATED THAT THIS IS COMMON DURING COOL DRY CONDITIONS. *NLM

NHTSA ID
10004526
Incident
Dec 11, 2002
Mileage
2,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .