RoadVitals

2003 Chevrolet Impala Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
694
Latest Nov 12, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
64

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Chevrolet Impala, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

265
reports

From owner reports, verbatim

My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.

NHTSA ID 11624819 · filed Nov 12, 2024

I have a 2003 Chevrolet Impala! Look it up on the internet, and you will see that the failure rate of the GM passlock system is huge, and massively expensive to repair! In fact from a inside relative, says GM makes more money in parts, and repairs than on selling a new vehicle! This is without doubt a premeditated flow to rip off the public! This is in fact insensitive for GM to engineer a constant, and ongoing failure of the of its vehicles! This passlock defect can not be fixed by accessing the cars computer! It should be that easy but it is not a option. Being stranded by this defect is life threatening. The problem is the Passlock system that has failed for me, and hundreds of thousands owners of GM vehicles, and tens of millions of dollars in repairs that GM should be forced to repair, at no costs, past, and present to the owners, and including towing, and a rental car! The passlock defect, and failure completely locks up the cars entire electrical system, so the owner can not start, or even open the trunk of their car in a emergency! After it happens you can’t even access the car radio to reset back to the original factory functions! Even if you disconnect the battery, to get this accomplished, it will be a short while before it happens again! It is crazy expensive just to diagnose this problem! Please note that this is not just a Impala problem! This passlock defect falling involves dozens of Models of all types, old, and new. These vehicles number in the many hundreds of thousands over decades! Many tens of millions of dollars in repairs, and hundreds of thousands waiting to happen! This needs to be addressed at a government level! We won’t to see some consumer protection, and Justice! Thank you for your time, and consideration! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11550294 · filed Oct 16, 2023
All 265 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

168
reports

From owner reports, verbatim

Fuel line leaking gas under engine.

NHTSA ID 11480465 · filed Aug 21, 2022

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11471068 · filed Jun 26, 2022
All 168 reports naming engine

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

102
reports

From owner reports, verbatim

After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between them

NHTSA ID 11613903 · filed Sep 10, 2024

THE MULTIFUNCTION SWITCH MALFUNCTIONS. IN SWITCHING FROM LOW BEAM TO HIGH BEAM THE HEADLIGHTS DO NOT SWITCH AND EVENTUALLY GO OUT COMPLETELY. BY HOLDING THE HANDLE MANUALLY FOR HIGH BEAMS IT CANCELS CRUISE CONTROL WHEN ACTIVATED.

NHTSA ID 11051171 · filed Nov 29, 2017
All 102 reports naming exterior lighting

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

77
reports

From owner reports, verbatim

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11471068 · filed Jun 26, 2022

VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.

NHTSA ID 11398056 · filed Feb 26, 2021
All 77 reports naming brakes

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

39
reports

From owner reports, verbatim

VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.

NHTSA ID 11398056 · filed Feb 26, 2021

ABS/TRACTION CONTROL.WHEN ABS AND TRACTION CONTROL LIGHTS COME ON MAKES GRINDING NOISE /BRAKES GRAB HAS BECOME DANGEROUS TO HAVE ON THE ROAD. ONLY HAVE 125,950 MILES HAS BEEN CAUSING PROBLEMS FOR LAST 5,000 MILES. TOOK TO SHOP MECHANIC.COULD NOT IDENTIFY PROBLEM. CAN NOT TURN TRACTION CONTROL OFF/ ON MANUALLY DOES IT ON ITS OWN. .HAS TO BE A RECALL FOR THIS PROBLEM. AS MANY COMPLAINTS FOR THIS SAME DANGEROUS PROBLEM THERE SHOULD BE A FACTORY RECALL BEFORE SOMEONE GETS HURT OR WORSE.THIS PROBLEM HAPPENS WHEN IN MOTION TURNING AND WHILE APPLYING BRAKE. CITY STREET AND HIGHWAY.

NHTSA ID 11287638 · filed Dec 7, 2019
All 39 reports naming airbags

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

33
reports

From owner reports, verbatim

Accelator keeps getting stuck at traffic lights and while driving

NHTSA ID 11502668 · filed Jan 19, 2023

Traveling at 58 mph in Cruise Control for 10 minutes I increased speed with 4-6 rapid pushes of the Accelerate button in less than 1.5 seconds, Each push is 1 mph. I have never pushed it that rapidly.The engine acted as if I floored the accelerator & the transmission went from 4th to 3rd gear, speed went to 70+ and rapidly increasing. I stepped on the break pedal several times to disable CC but no help, I switched the CC button to the off position several times, no help. Now at 85+ and accelerating hard in wide open throttle (WOT). I shift to Neutral and turned the ignition to the ACC position to retain steering ability as the engine was RPM'ing out to destruction. I coasted off the highway and set ignition to off. After a few minutes I turned engine on and it rev'd out of control, still WOT. Ignition off did not reset the problem. I opened the hood to disconnected the battery & I observe that neither the CC or accelerator cables are not holding the throttle body (TB) in "WOT", it was closed in an idle position. It is not mechanical. I disconnected the battery for several minutes and then the system operated normally. I have used CC a million times but never have pushed that accel button that fast. I served 7 years as a Reactor Operation onboard US navy Fast attack Submarines, have torn apart and assemble mechanical and electrical reactor systems. I have been a Hardware Engineer for 40+ yrs and have 10 US patents in fault tolerant server design. I've been a car guy since 5 yrs old. This is a problem with the cars computer or its code. The rapid pushing of the CC accel button is key here as well as memory retaining this CC state after Key OFF. Its a good thing I experienced with many hard casualty life and death situations while serving, because my car was accelerating out of control, my experience and training in the US Military taught me to keep cool and think.You really should investigate this. I can tell you more specifics but I'm character limited.

NHTSA ID 11436532 · filed Oct 13, 2021
All 33 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

30
reports

From owner reports, verbatim

ON 3/21/2021 I WAS DRIVING ON THE FREEWAY FOR ABOUT 25 MILES, WHEN MY 2003 CHEVY IMPALA STARTED MAKING A WHINING NOISE AND IT CONTINUED TO GET WORSE WITH EACH TURN. MY HUSBAND SOON REALIZED IT HAD TO BE THE POWER STEERING FLUID. SO HE PUT A BOTTLE OF POWER STEERING FLUID IN AND AFTER STARTING AND DRIVING FOR A FEW MINUTES THE CAR WAS BACK TO NORMAL! SO I PROCEEDED TO GET BACK ON THE FREEWAY TO HEAD HOME. AS SOON AS WE GOT TO OUR EXIT ABOUT 23 MILES FROM WHERE WE HAD JUST PUT THE FLUID IN. IT STARTED MAKING THE SAME WHINING NOISE. SO BACK TO THE STORE FOR MORE POWER STEERING FLUID. HE FILLS IT UP. THE NEXT MORNING SAME PROBLEMS. WE KNOW NOW THERE IS A LEAK IN OUR POWER STEERING BUT NOT SURE WHERE EXACTLY. MY CAR NOW SITS AS WE CAN'T AFFORD TO BE ADDING BOTTLE AFTER BOTTLE OF POWER STEERING FLUID TO MY CAR EVERYTIME WE NEED TO GO SOMEWHERE. MY HUSBAND BELIEVES WE HAVE RUN INTO THE SAME ISSUES THAT HAVE RECENTLY BEEN REPORTED BY NHTSA ID# 11316116 BEING POWER STEERING RETURN HOSE RUBS AGAINST SOME PART OF THE MOTOR AND RUBBER HOLE IN POWER STEERING RETURN HOSE.

NHTSA ID 11405251 · filed Mar 28, 2021

THE POWER STEERING RETURN HOSE RUBS AGAINST SOME PART OF THE MOTOR AND RUB A HOLE IN POWER STEERING RETURN HOUSE

NHTSA ID 11316116 · filed Mar 4, 2020
All 30 reports naming steering

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

26
reports

From owner reports, verbatim

Fuel line leaking gas under engine.

NHTSA ID 11480465 · filed Aug 21, 2022

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

NHTSA ID 11349773 · filed Aug 17, 2020
All 26 reports naming fuel system

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

24
reports

From owner reports, verbatim

MY WIFE WAS TRAVELING WHEN SHE WENT TO PASS A TURNING VEHICLE PULLING A TRAILER AND WHEN SHE DID SO THE VEHICLE ENGINE STALLED POWER STEERING AND BRAKES DIDN'T WORK CAUSING HER TO HIT THE REAR OF THE TRAILER WENT INTO THE DITCH WHERE THE CAR ROLLED ONTO THE ROOF. THE AIRBAGS DID NOT DEPLOY AND THE IGNITION WAS THE CAUSE OF THE CAR STALLING. WE RECEIVED A RECALL NOTICE FROM GM A WEEK AFTER THE ACCIDENT. WE STILL HAVE BEEN GETTING RECALL NOTICES FOR THE VEHICLE. GM REFUSES ANY LIABILITY IN THE CRASH.

NHTSA ID 10914381 · filed Oct 6, 2016

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRAC UNIT REPAIR AND REIMBURSEMENT. * LD THE CONSUMER STATED WHEN THE TRACTION LIGHT ILLUMINATED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THEY DISCOVERED THE LOWER INTAKE GASKET WAS LEAKING, AND REPLACED IT. THE CONSUMER DROVE FIVE MILES, AFTER LEAVING THE DEALER, AND THE TRACTION LIGHT ILLUMINATED AGAIN, AND THE VEHICLE STALLED. ALSO, THE IGNITION SWITCH AND CATALYTIC CONVERTER WERE REPLACED. *JB

NHTSA ID 10648090 · filed Oct 27, 2014
All 24 reports naming other / unspecified

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

21
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE NORMALLY AND BECAME STUCK IN A VERTICAL POSITION. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS INTERMITTENT AND WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, IT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 124,000. UPDATED 12/24/13*CN

NHTSA ID 10547260 · filed Oct 8, 2013

FRONT WINDSHIELD DEFOGGER BLOWS ONLY COLD OR HOT AIR- IE GETS STUCK IN ONE OR THE OTHER POSITION. *TR

NHTSA ID 10367894 · filed Nov 26, 2010
All 21 reports naming visibility

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

19
reports

From owner reports, verbatim

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STARTING PROBLEMS AND ELECTRICAL SYSTEM/ IGNITION RECALL NOTICE. *SMD THE CONSUMER STATED THE STARTING PROBLEMS BEGAN TWO YEARS INTO OWNING THE VEHICLE. EVERY MECHANIC CHARGED HIM HUNDREDS OF DOLLARS IN PARTS AND LABOR, ONLY FOR THE PROBLEM TO RETURN. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THEY PUT TWO RINGS ON HIS KEY FOB. THEY ALSO INFORMED HIM THE IGNITION SWITCH AND SENSOR NEEDED TO BE REPLACED, WHICH COST HIM SEVERAL HUNDRED DOLLARS. THE CONSUMER STATED THE STARTING PROBLEM HAS CEASED. THE CONSUMER BELIEVED HIS PROBLEM QUALIFIED TO BE RECALLED, SINCE SEVERAL OTHER VEHICLES WERE BEING RECALLED FOR IGNITION PROBLEMS. ALSO, THE LEFT FRONT DOOR LATCH ASSEMBLY WAS REPLACED. *JB

NHTSA ID 10682301 · filed Sep 23, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. WHEN THE FAILURE OCCURRED, THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/20/14 *CN THE CONSUMER STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS AND INTERIOR LIGHTS WOULD GO OUT. THE HEADLIGHTS WOULD HAVE TO BE SWITCHED OFF THEN ON IN ORDER TO WORK AGAIN. THE CONSUMER DOESN'T KNOW IF THE FAILURE OCCURS DURING THE DAY ALSO. UPDATED 5/5/2015 *JS

NHTSA ID 10640778 · filed Oct 2, 2014
All 19 reports naming interior & seats

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

15
reports

From owner reports, verbatim

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA ID 11351783 · filed Aug 28, 2020

TURN SIGNALS WORK INTERMITTENTLY FOR 6 YEARS. TRANSMISSION MAKES SQUEAK UPON STARTING FROM DEAD STOP AFTER CHANGING FLUID AND FILTER FOR 2ND TIME. ABS WENT OUT 6 YEARS AGO.

NHTSA ID 11270932 · filed Oct 25, 2019
All 15 reports naming body & structure

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

15
reports

From owner reports, verbatim

THE POWER STEERING RETURN HOSE RUBS AGAINST SOME PART OF THE MOTOR AND RUB A HOLE IN POWER STEERING RETURN HOUSE

NHTSA ID 11316116 · filed Mar 4, 2020

ABS/TRACTION CONTROL.WHEN ABS AND TRACTION CONTROL LIGHTS COME ON MAKES GRINDING NOISE /BRAKES GRAB HAS BECOME DANGEROUS TO HAVE ON THE ROAD. ONLY HAVE 125,950 MILES HAS BEEN CAUSING PROBLEMS FOR LAST 5,000 MILES. TOOK TO SHOP MECHANIC.COULD NOT IDENTIFY PROBLEM. CAN NOT TURN TRACTION CONTROL OFF/ ON MANUALLY DOES IT ON ITS OWN. .HAS TO BE A RECALL FOR THIS PROBLEM. AS MANY COMPLAINTS FOR THIS SAME DANGEROUS PROBLEM THERE SHOULD BE A FACTORY RECALL BEFORE SOMEONE GETS HURT OR WORSE.THIS PROBLEM HAPPENS WHEN IN MOTION TURNING AND WHILE APPLYING BRAKE. CITY STREET AND HIGHWAY.

NHTSA ID 11287638 · filed Dec 7, 2019
All 15 reports naming powertrain (other)

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

15
reports

From owner reports, verbatim

PROBLEM STARTED WITH THE TRANS - WASN'T SHIFTING RIGHT, HARD SHIFT. TOOK IT TO ROTOLO CHEVY IN FONTANA, CA. DX: CATALYTIC CONVERTER, NEARLY $800 TO GET NEW ONE ONLY TO HAVE THE CAR COMPLETELY DIE ON THE SIDE OF THE ROAD WHEN THE TRANNY DISINTEGRATED. REPLACED UNDER WARRANTY. EVER SINCE I HAVE HAD SHIFTING DIFFICULTIES - TOOK IT BACK A WEEK LATER TO BE TOLD IT HAS A "SMART ADAPT" IN TRANS AND NEEDED APPROX 1000 MILES TO SYNC ITSELF, NOW THE CAR SPUTTERS, HAS A MISFIRE CODE IN CYLINDER 2, TRANS CODE. HARD STARTS, RANDOMLY STALLS WHEN MAKING RIGHT TURNS, INTERIOR AND EXTERIOR LIGHTS SURGE WHEN AT AN IDLE, CAR CONSTANTLY FEELS LIKE IT WANTS TO STALL - IT CAN ACTUALLY MAKE YOU NAUSEAS WHEN SITTING AT A STOP LIGHT BECAUSE OF THE SURGING OF THE CAR. THIS MORNING THE CAR JUST STALLED WHEN I WAS AT A STOP SIGN. ALL PLUGS, PLUG WIRES AND COIL PACK FOR CYLINDER 2 HAVE BEEN REPLACED WITH NO CORRECTION TO HOW THE CAR RUNS. SOUNDS AND FEELS WORSE WHEN YOU PUT THE CAR INTO REVERSE, BUT SMOOTHES OUT SOME WHEN IN DRIVE. FILED COMPLAINT WITH BAR REGARDING CAT REPLACEMENT, RECOMMENDED REFUND TO DEALER FOR UNNECESSARY ITEM - DEALER REFUSES TO GIVE MONEY BACK. TOLD ME CAR WOULD NEVER RUN RIGHT AFTER THE TRANNY WAS REPLACED BECAUSE I REFUSED TO HAVE THEM CHANGE THE MOTOR MOUNTS. THE CAR HAS NOT RUN RIGHT SINCE, BUT A SECOND OPINION FOUND THAT THE MOUNTS WERE OK - RECOMMENDED THAT ONE OF THE BACK MOUNTS BE REPLACED AS IT WAS MORE WORN THAN THE OTHERS. *TR

NHTSA ID 10374744 · filed Jan 5, 2011

I HAVE A 2003 CHEVROLET IMPALA WITH A 3.8 LITER V-6. THE CAR RADIO QUIT WORKING AND I HAD TO PULL OUT THE FUSE BECAUSE IT WAS SENDING STRANGE ERROR MESSAGES TO THE BODY CONTROL MODULE. NOW THE BCM IS HAVING EVEN MORE PROBLEMS. THE CAR TURNED ITSELF OF THEN BACK ON WHILE I WAS DRIVING DOWN THE ROAD. I PULLED OVER AND SHUT THE CAR OFF. THEN IT WOULD NOT START AGAIN. I PULLED THE FUSE FOR THE BCM AN THE CAR STARTED AND I MADE IT HOME. WHAT IN THE WORLD DID GENERAL MOTORS DO TO THESE CARS. I HAVE BEEN READING NUMEROUS HORROR STORIES ABOUT THEIR CARS. WAS THERE A RECALL TO FIX THIS PROBLEM OR DO I HAVE TO GO TO THE DEALER AND SPEND A FORTUNE TO FIX THIS GARBAGE PRETENDING TO BE A CAR. HOW CAN A CAR COMPANY GET AWAY WITH THIS POOR QUALITY CONTROL IN THIS DAY AND AGE? MY SECURITY DISPLAY NOW SHOWS RANDOM ERRORS LIKE LOW FUEL EVEN AFTER I FILLED UP THE TANK. NOT SURE IF ANY MAJOR DAMAGE WAS DONE TO THE CAR BUT NOW THE TRANSMISSION HESITATES WHEN IT SHIFTS. *TR

NHTSA ID 10282226 · filed Aug 29, 2009
All 15 reports naming transmission

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

14
reports

From owner reports, verbatim

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11471068 · filed Jun 26, 2022

'TAKATA RECALL' NO ACCELERATION AFTER 2RPM

NHTSA ID 11076431 · filed Mar 6, 2018
All 14 reports naming suspension

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

6
reports

From owner reports, verbatim

225/60/r16 Tire bead is warped/slanted (defective) with inability to install the tires

NHTSA ID 11523868 · filed May 25, 2023

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS ISSUES. *SMD THE CONSUMER ALSO STATED THE CHECK ENGINE, ABS AND TIRE PRESSURE LIGHT WAS ON. ALSO, THERE WAS A CLICK IN THE STEERING WHEEL WHEN TURNING IT, THE VEHICLE HAD AN OIL LEAK, FREON WAS LEAKING FROM THE VEHICLE. . *JB

NHTSA ID 10838275 · filed Jan 19, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I HAD TO GO TO THE ER LATER THAT NIGHT BECAUSE OF THE PAIN. I FEEL THAT HAD THE AIRBAG DEPLOYED I WOULDN'T HAVE SUSTAINED THE INJURY THAT I DID. *TR

NHTSA ID 10587348 · filed May 8, 2014

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE REAR DRIVER'S SIDE BELT BECAME COMPLETELY FRACTURED. THE REAR DRIVER'S SIDE PASSENGER WAS INJURED AND TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE SEAT BELT FAILURE. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID 10551354 · filed Nov 7, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. 3,000 MILES AFTER SHE PURCHASED THE VEHICLE SHE HAD BRAKE FAILURE. ON APRIL 8, 2003, DEALER REPLACED REAR ROTORS, NOV. 19, 2003 FREED UP SLIDERS, MARCH 26, 2004 FULL ROTOR ASSEMBLY REPLACED IN FLORIDA, JUNE 7, 2005 COMPLETE BRAKE CHANGE. AUG. 16, 2005 RESURFACED BRAKES AND ROTORS, JAN. 16, 2006 REFACED REAR ROTORS, JUNE 30, 2006 REPLACED REAR ROTORS AND REFACED FRONT ROTORS, JAN. 10, 2007 RESURFACE WORK NEEDED TO BE DONE BUT DID NOT PERFORM REPAIRS, MAY 23, 2007 REPLACED ALL 4 ROTORS. THE CONTACT PAID FOR THE REPAIRS, MAY 22, 2008, REPLACED REAR PADS AND SERVICED CALIPERS. THE DEALER WILL NOT MAKE ANY ADDITIONAL REPAIRS AND FEEL AS THOUGH THEY HAVE DONE ALL THEY CAN TO REMEDY TO FAILURE. THE FAILURE MILEAGE WAS 3259 AND THE CURRENT MILEAGE WAS 50295. UPDATED 7/3/08 *CN THE PASSENGER SEAT HEATER AND REAR WINDOW DEFOGGER WERE INOPERATIVE. THERE WAS A NOISE COMING FROM THE STEERING. THE DEALER LUBED THE INTERMEDIATE SHAFT. THE REAR STABILIZER SHAFT AND LINK WAS REPLACED. UPDATED 07/15/08. *JB

NHTSA ID 10228754 · filed May 23, 2008

PUNGENT SMELL COMING FROM THE A/C WHEN ON COLD. FILTERS HAVE BEEN REPLACED SEVERAL TIMES. *NM

NHTSA ID 10142651 · filed Nov 14, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .