Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.
REAR BUMPER STEEL FRAME RUSTED OUT AND IS COMPLETELY USELESS IN A REAR END CRASH.
I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE OF THE VEHICLE THROUGH THE FIREWALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 10/17/17*LJ
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN
2010 CHEVROLET IMPALA CUSTOMER IS CONCERNED WITH THE REMOTE ELECTRIC TRUNK LID RELEASE MECHANISM FAILING AND NO BACKUP MANUAL RELEASE MECHANISM FROM EITHER OUTSIDE ON THE CAR TRUNK LID OR INSIDE THE PASSENGER COMPARTMENT OF THE CAR. *MW
I HAD TO HAVE AN ACTUATOR REPLACED ON MY 2010 CHEVROLET IMPALA. WHEN I CALLED OTHER MECHANIC SHOP (INCLUDING GM), WAS UNINFORMED THAT THIS IS A COMMON ISSUE WITH IMPALAS. I ALSO HAD SEVERAL COWORKERS WITH IMPALAS HAVE THE SAME ISSUE. CONSIDERING THIS ISSUE IS SO COMMON IN THESE VEHICLES, THERE SHOULD BE A RECALL. *TR
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE BELIEVED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND SHE DEPRESSED THEM BOTH AT THE SAME TIME. THE CONTACT FELT THAT THE PARKING BRAKE RELEASE WAS TOO HIGH UP. THE CONTACT SENT A LETTER TO THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/24/11 *BF THE CONSUMER STATED ON THREE OCCASIONS SHE ACCIDENTALLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE PEDAL. UPDATED EVOQ 01/27/11 UPDATED 03/22/11 THE CONSUMER STATED THE HEAD REST OBSTRUCTS THE DRIVER'S VIEW WHEN BACKING OUT OF A PARKING SPACE. ALSO, WHEN DRIVING DOWN A SMALL INCLINE TO ENTER A SMALL STREET, THE FRONT UNDER CARRIAGE OF THE VEHICLE SCRAPPED THE STREET. THE PLATFORM FOR THE FOOT REST ON THE DRIVER; SIDE FOR THE LEFT FOOT CAUSED THE CONSUMER TO EXPERIENCE FOOT CRAMPS AS HER ANKLE WAS IN A FLEX POSITION AS THERE WAS NOT ENOUGH SPACE. UPDATED 05/17/11 *JB THE CONSUMER STATED VEHICLE PULLED TO THE RIGHT. THE DEALER INFORMED THE CONSUMER THERE WERE TWO DIFFERENT TYPED OF TIRES ON THE VEHICLE, WHICH WAS CAUSING THE VEHICLE TO PULL TO THE RIGHT. THE CONSUMER. THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT WHERE THEY INFORMED HER, THE ODOMETER HAD BEEN ROLLED BACK 2500 MILES. UPDATED 09/20/11
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .