2010 Chevrolet Impala Other / unspecified Problems

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE WHEEL HUB BEARINGS WERE REPLACED SEVERAL TIMES. WHILE DRIVING 5 MPH AND MAKING TURNS THERE WAS AN ABNORMAL DRY RUBBING NOISE DETECTED. THE TRACTION CONTROL AND STABILITY WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WHEEL BEARING ON SEVERAL OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ID

11344286

Incident

Aug 2, 2020

Mileage

80,000 mi

2010 CHEVROLET IMPALA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR. THIS REPAIR WAS RELATED TO APP SENSOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER DECLINED REIMBURSEMENT DUE TO THE VEHICLE NOT BEING REPAIRED BY AN AUTHORIZED DEALER. *JS

NHTSA ID

11093111

Incident

Jan 7, 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO HEARD A CLICKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000.

NHTSA ID

10926365

Incident

Mar 1, 2016

Mileage

155,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL WARNING LIGHT FLICKERED AND THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRACTION CONTROL LIGHT AND THE IGNITION KEY WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,083.

NHTSA ID

10851043

Incident

Feb 8, 2012

Mileage

128,083 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, "SERVICE STABILITRAC AND TRACTION CONTROL, MAY LOSE SOME ENGINE POWER." WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINE THAT GOES TO THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT DID NOT ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE LINE THAT GOES TO THE OIL SENSOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. ...UPDATED 01/20/16 *BF UPDATED 02/05/16*LJ *TR

NHTSA ID

10787912

Incident

Oct 12, 2015

Mileage

42,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE SERVICE ELECTRONIC STABILITY CONTROL, THE ENGINE POWER REDUCED, AND THE THROTTLE BODY DISABLED WARNING LIGHTS DISPLAYED ACROSS THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 11/03/15.*JB

NHTSA ID

10766437

Incident

Sep 19, 2015

Mileage

74,000 mi

TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD HAVE BOUGHT A CAR FROM A DEALERSHIP! A FAIRLY NEW CAR, FIRST CAR FROM A LOCAL AGENCY IN MADERA. THE NAME OF THE DEALER: MADERA CHRYSLER JEEP DODGE. THEY SOLD MY PARENTS A DEFECTIVE FROM THE BEGINNING. THEY KNEW ABOUT THE RECALLS SINCE 10/13/2010 AND 05/25/2010 THIS WAS BEFORE THEY EVEN PURCHASED THE CAR 11/26/2011. THEY ARE DOING UNLAWFUL SALES TO VULNERABLE POOR CUSTOMERS AND ARE NOT IN COMPLIANCE. ACCORDING TO GENERAL MOTORS IT IS AND WAS COMPLETELY THE CAR DEALERSHIPS RESPONSIBILITY TO FIX THESE RECALLS (PLEASE SEE ATTACHED LIST OF RECALLS). THEIR SOLUTION IS TO WELL PURCHASE A NEW CAR FROM THEM. THEY STILL HAVE OUR CAR AND HAVE MADE NO INTENT TO FIX IT. PLEASE HELP US PUT A STOP TO THIS BAD AND CORRUPT SALES MANAGER WHO TAKES ADVANTAGE OF HISPANIC LATINOS WHO DON?T READ OR SPEAK SPANISH. THERE ARE MANY FAMILIES AT RISK WHO MIGHT BUY A CAR THAT IS DEFECTIVE AND THERE CAN BE A HORRIBLE CATASTROPHE OR DEATH. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10671622

Incident

Nov 28, 2014

Mileage

72,558 mi

I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AND THEY COULD REBUILD THE TRANSMISSION FOR 2100 DOLLARS AND I WOULD HAVE TO PAY 850 TO HAVE IT FIXED BECAUSE MY CAR IS OUT OF WARRANTY AS 7/23/14 THE CAR HAS THE AIRBAG SERVICE LIGHT AND TIRE SENSOR LIGHT THAT APPEARS ON THE DASHBOARD . *TR

NHTSA ID

10632319

Incident

Sep 4, 2014

Mileage

81,000 mi

WHILE DRIVING NORTHBOUND ON I-75 IN SOUTHERN KY, THE CAR SUDDENLY LURCHED A LITTLE AND "TRACTION CONTROL" AND "STABILIZATION" ERRORS DISPLAYED FOLLOWED BY "REDUCING POWER." AND, THE CHECK ENGINE LIGHT CAME ON. I CALLED MY CHEVY DEALER AND ASKED IF IT WAS SAFE TO CONTINUE DRIVING - THEY SAID YES, AS LONG AS THE CHECK ENGINE LIGHT WASN'T FLASHING. WE WENT ABOUT 5 - 10 MORE MILES AND THE DISPLAY FLASHED SOMETHING ABOUT THROTTLE PROBLEM AND THEN "SHUTTING DOWN ENGINE", WHICH IT DID IMMEDIATELY WITH NO WARNING WHILE WE WERE DOING ABOUT 70 - 75MPH IN THE MIDDLE OF THE 3 NORTHBOUND LANES OF I-75. I HAD TO TRY TO STEER TO THE SHOULDER WITH NO POWER STEERING OR BRAKES. ONCE THERE, I TRIED TO RESTART THE CAR AND NOTHING HAPPENED - IT DISPLAYED "STARTER DISABLED." WE CALLED OUR ROAD SERVICE AND THEY TOOK OUR INFO, FOUND THE NEAREST CHEVY DEALER WHO SAID THEY COULD WORK ON IT ASAP IF WE GOT IT IN THERE. WHILE THEY WERE WORKING ON SETTING UP A TOW I TRIED STARTING IT AGAIN. IT STARTED BUT THE CHECK ENGINE WAS STILL ON. I TRIED DRIVING A LITTLE ALONG THE SHOULDER AND IT SEEMED OK SO I SAID WE'D TRY DRIVING TO THE DEALER RATHER THAN WAIT FOR A TOW TRUCK. WE MADE IT. THEY GOT ON IT FAIRLY QUICKLY AND FOUND THE PROBLEM WAS THE GAS PEDAL POSITION SENSOR. WE WERE FORTUNATE THAT THE TRAFFIC WAS LIGHT AND I COULD SAFELY PULL OFF. I HATE TO THINK WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAD HAPPENED EARLIER AS WE WERE TRAVELING THRU ATLANTA WITH ITS 6 LANES OF HEAVY TRAFFIC. SUDDENLY LOSING POWER AND CONTROL IN THAT TRAFFIC WOULD PROBABLY HAVE CAUSED ONE OF THOSE MULTI-VEHICLE ACCIDENTS THAT MAKE THE NATIONAL NEWS. WHAT KIND OF INCOMPETENT PROGRAMMING OF THE CAR'S COMPUTER WOULD TRIGGER A FULL, INSTANT SHUTDOWN BECAUSE OF A FAULTY ACCELERATOR PEDAL POSITION SENSOR? I WOULD SUGGEST AN IMMEDIATE RECALL TO RE-FLASH THE COMPUTER TO ELIMINATE THE NO-WARNING SHUT DOWN. *TR

NHTSA ID

10583505

Incident

Apr 9, 2014

Mileage

57,070 mi

IT HAD SNOWED OVERNIGHT AND I WAS DRIVING 60 MILES PER HOUR GOING DOWNHILL WHEN THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON AND THEN WHERE THE ODOMETER READING IS IT SAID ENGINE POWER REDUCED AND THEN CHECK TRACTION CONTROL AND CHECK STABILIZER. I DID MAKE IT TO WORK AS THE CAR SHOCK AS THE CAR FELT LIKE IT WAS GOING TO DIE. I DID LET IT SIT ALL DAY WHILE I WAS AT WORK AND THEN WHEN I STARTED IT THE ENGINE LIGHT WAS STILL ON AND IT RAN OK. I TOOK IT ACROSS THE STREET AND PARKED IT AT THE CHEVROLET DEALERSHIP AND SINCE IT IS SUNDAY THEY ARE NOT OPEN AND I WILL STOP BY IN THE MORNING TO LET THEM KNOW WHAT IS WRONG TO HAVE THEM CHECK IT OUT. WE HAVE HAD THIS CAR FOR A YEAR AND CONSIDERING NOT OWNING ANOTHER CHEVY. *TR

NHTSA ID

10572687

Incident

Mar 16, 2014

Mileage

101,500 mi

AT THE TIME OF THE FIRST INCIDENT TRACTION CONTROL LIGHT CAME ON THE LOW ENGINE POWER LIGHT CAME ON .SPEED DROPPED DOWN TO 15 MPH. HAD TO PULL OVER TURN CAR OFF . THEN RESTARTED IT AGAIN IT WAS FINE FOR A MONTH . IT REPEATED SAME PROBLEM. NOW CHECK ENGINE LIGHT STAYS ON .HDHAD CODE READ SAYING THROTTLE CABLE AND TRACTION CONTROL.TO ME THAT IS A SERIOUS ISSUE. THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED. HIGHWAY DRIVING THIS PROBLEM COULD CAUSE AN ACCIDENT .I CAN SEE THIS HAS BEEN A ISSUE WITH GENERAL MOTORS WITH IMPALAS AND OTHER MODELS SINCE 2008.HOW MANY OF THE SAME COMPLAINTS WOULD IT TAKE UNTIL ITS FIXED .COMPLAINTS KEEP COMING UP AFTER THROTTLE BODIES REPLACED STILL HAVING SAME PROBLEMS. GENERAL MOTORS NEEDS TO GET WITH THE PROGRAM. *TR

NHTSA ID

10568218

Incident

Nov 1, 2013

Mileage

62,000 mi

MY IMPALA KEEPS GIVING ME A WARNING LIGHT THAT SAY SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. IT STAY ON FOR A LITTLE WHILE AND THEN GOES OFF. CANNOT SEEM TO FIND OUT WHY IT IS DOING THIS BUT VERY CONCERNED THAT MY CARS SPEED WILL REDUCE WHILE I AM IN TRAFFIC. *TR

NHTSA ID

10563869

Incident

Jan 16, 2014

Mileage

77,000 mi

MY WIFE AND I WERE TRAVELING NORTH ON PA ROUTE 15. WE WERE ON SPEED CONTROL AT 55 MPH. AN ERROR SIGNAL APPEARED ON THE DASH BOARD SAYING SERVICE TRAKCONTROL A FEW SECONDS LATER A SIGNAL SAID--- LOSING ENGINE POWER. I WAS ABLE TO GET TO A SOMEWHAT NARROW SHOULDER IN A FEW SECONDS BEFORE THE ENGINE DIED. I COULD NOT START THE CAR. A CALLED AAA AND AFTER 45 MINUTES WAS TOWED TO A GARAGE IN DILLSBURG. JUST BEFORE THE TOW TRUCK ARRIVED I WAS ABLE TO START THE CAR. THE MECHANIC TRIED TO DETERMINE THE CAUSE AND COULD NOT. I DECIDED TO DRIVE ON TO MY DESTINATION IN. NJ THE ERROR SIGNALS APPEARED ONCE MORE BUT I WAS ABLE TO PULL INTO A SERVICE STATION AND SIT. I RESTARTED CAR AND DROVE TO MY DESTINATION. THE NEXT DAY I WENT TO "RT 46 CHEVROLET"IN NJ THREE DAYS LATER A NEW ACCELERATOR PEDAL WAS INSTALLED AND I WAS ABLE TO DRIVE TO MY HOME IN NY STATE.. IT WAS VERY SCARY TO LOSE POWER ON A HWY AT 55 MPH AND I WONDER ABOUT TRUSTING THE CAR!!!!! *TR

NHTSA ID

10558313

Incident

Dec 26, 2013

Mileage

44,000 mi

WHILE GOING ONTO THE HIGHWAY THE LIGHT ON DASH BOARD LIT UP STATING TRACTION CONTROL APPEAR THEN 2 SECONDS LATER THE REDUCE ENGINE POWER APPEARED CAUSING THE CAR SPEED TO CEASE WHILE ON THE HIGHWAY LUCKILY IT WAS NOT RUSH HOUR IF SO THERE WOULD HAVE BEEN AN A FATAL ACCIDENT AND LUCKILY I WAS ABLE TO COAST TO THE SIDED OF THE ROAD. *TR

NHTSA ID

10552721

Incident

Nov 1, 2013

Mileage

54,327 mi

2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING HOME, THE TRACTION CONTROL AND CHECK ENGINE LIGHT ILLUMINATED. THE ENGINE CUT OFF, AND THE CONSUMER LOST POWER STEERING. HE WAS ABLE TO COAST OFF THE ROAD, AND AFTER A FEW MINUTES, HE RE-STARTED THE ENGINE.

NHTSA ID

10549161

Incident

Sep 26, 2013

CHEVY 2010 SHOWED A CODE OF SERVICE SAFETY LINK, TRACTION CONTROL ENGINE POWER REDUCED AND THE ENGINE LIGHT IS ON. *TR

NHTSA ID

10526013

Incident

Jul 19, 2013

Mileage

57,123 mi

IN APRIL 2011, I WAS DRIVING ON EXPRESSWAY AND THE CHECK ENGINE LIGHT CAME ON AND WARNING READ REDUCE ENGINE POWER, SERVICE TRACTION CONTROL, SERVICE STABILITRAC AND THEN ENGINE CUT OFF AND I COASTED TO SHOULDER OF HWY. THE CAR FINALLY STARTED BACK UP AFTER A FEW MINUTES. I HAD TO BUY $100 ACCELERATOR PEDAL POSITION SENSOR. NOW ON JUNE 28, 2013, ONLY 2 YEARS LATER, IT IS DOING THE SAME THING AGAIN SO I HAVE TO BUY ANOTHER ONE. THE WARRANTY ON IT ONLY LASTED 12 MONTHS. I BOUGHT THIS CAR IN OCTOBER 2010 AND THIS PROBLEM STARTED IN APRIL 2011.THIS CAR IS JUST 3 YEARS OLD AND FROM READING ON THE WEB, THERE ARE ALOT OF CHEVROLETS HAVING THIS PROBLEM. I'M READING ABOUT MODEL YEARS FROM 2007 WITH THIS SAME ISSUE. GM SHOULD HAVE ADDRESSED THIS PROBLEM BY NOW. I NEED HELP WITH THIS ISSUE!!!! *TR

NHTSA ID

10522297

Incident

Apr 14, 2011

Mileage

46,344 mi

MY CAR IS HAVING ISSUES WITH THE SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND WILL SHUT DOWN. THIS HAS HAPPENED TO ME OVER 5 TIMES NOW. I CAN'T EVEN PICK UP SPEED AFTER THIS HAPPENS. I WAS ON THE HIGHWAY ONE TIME DOING ABOUT 65 AND THE CAR JUST SHUT DOWN, I WAS ON AN INCLINE/RAMP AND AN 18 WHEELER WAS BEHIND ME AND I COULD HAVE BEEN KILLED. I HAVE TAKEN THE CAR INTO TO GET THE CODES RAN BUT CAN NOT SEEM TO GET TO THE ROOT CAUSE. I AM THINKING ABOUT JUST GIVING THE CAR BACK AND HAVING IT GO ON MY CREDIT. *TR

NHTSA ID

10514739

Incident

Feb 15, 2013

Mileage

55,000 mi

I HAVE A 2010 CHEVROLET IMPALA LT WITH 65,000 MILES. I WAS ALMOST IN AN ACCIDENT. A DEER RAN ONTO THE HIGHWAY ON MAY 12,2013. I WAS GOING 60 MPH AND THEN MADE A SUDDEN STOP. THE NEXT DAY MY CHECK ENGINE LIGHT PLUS THE TRACTION CONTROL SYSTEM LIGHT CAME ON.... NOW, I ONLY HAD THIS CAR NOT EVEN 2MONTHS AND MAKING PAYMENTS AND I AM HAVING PROBLEMS WITH IT (ALREADY). ANY OTHER CAR THAT I HAD HAVE IN THE PAST I MADE SUDDEN STOPS AND CHECK ENGINE LIGHTS NEVER COMES ON. WHATS GOING ON WITH THE CHEVROLET IMPALAS? THEY LOOK NICE BUT THEY ARE SSSOOOO NOT WORTH THE COST TO PURCHASE OR TO GET REPAIRED. THIS IS THE ONLY BAD INVESTMENT I HAVE EVER MADE IN MY LIFE. I SHOULD HAVE STUCK WITH MY MAZDA. I WILL LET IT BE KNOWN TO ANYONE WHO ASK ME ABOUT CHEVROLET TO DONT EVEN BOTHERED. THERE ARE BETTER CARS THAN THE CHEVROLET. THIS CAR IS ALSO A GAS GUZZLER. I PUT $50 IN THE TANK EVERY 5 DAYS WHEN DRIVING LOCALLY. I ONLY WORK 10 MINUTES FROM MY HOUSE. EVERYTIME YOU STOP YOU LOOSE GAS MILEAGE ON YOUR DIC THE GAS IS GREAT ON THE HIGHWAY THOUGH. LIKE I SAID THE WORST INVESTMENT I HAVE EVER MADE. CHEVROLET....IM SO UPSET AND DISAPPOINTED. *TR

NHTSA ID

10512033

Incident

May 12, 2013

THE 2010 IMPALA WAS AT HWY SPEEDS AT APPROX 65MPH. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE. THE LIGHTS STAYED ON. IT ALSO SAID ENGINE AT REDUCED SPEEDS . THE TRACTION CONTROL FAILED AT HWY SPEEDS WHICH LEFT ME COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. I WAS ABLE TO COAST OFF THE HIGHWAY INTO A PARKING LOT OFF THE SERVICE ROAD. *TR

NHTSA ID

10488094

Incident

Dec 12, 2012

Mileage

104,000 mi

I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILURE AND GET A REPLACEMENT JACK FROM THE CHEVORLET COMPANY. DO NOT WANT TO GO TO A DEALER OR SERVICE CENTER. THE ACT OF THIS FAILING IS A SAFETY CONCERN TO MANY IMPALA OWNERS AND I WOULD LIKE THE JACK MAIL TO ME OR REPLACED AS SOON AS POSSIBLE. *TR

NHTSA ID

10481321

Incident

Oct 20, 2012

Mileage

74,001 mi

I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR

NHTSA ID

10478797

Incident

Oct 22, 2010

Mileage

3,838 mi

I HAVE A LOW MILEAGE VEHICLE. I HAVE REMAINED CURRENT ON ALL OF MY ROUTINE MAINTENANCE. THE CAR RECENTLY HAD THE WARNINGS: SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. I HAVE LOOKED ON MULTIPLE OUTLETS AND SAW THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE SOLUTION THAT THE DEALER GIVES IS VARIED AND COINCIDENTALLY NOT COVERED UNDER WARRANTY. *TR

NHTSA ID

10476655

Incident

Sep 21, 2012

Mileage

35,600 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRAC STABILITY AND ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AFTER TWENTY MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHEN DRIVING EXTENDED DISTANCES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ID

10465560

Incident

Jul 7, 2010

Mileage

52,000 mi

THE 2010 IMPALA WAS AT HWY SPEEDS AND IN CRUISE CONTROL AT APPROX 65MPH. THE CAR GOT A FRONT TWITCH THAT TURNED INTO A VIBRATION. THE CRUISE STARTED TO SURGE APPROX ONE HOUR INTO THE TRIP. THE TRACTION CONTROL LIGHT CAME ON, THE CHECK ENGINE LIGHT A COUPLE SECONDS LATER AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE, DRIVE AT REDUCED SPEEDS AND IGNITION FAILURE. THE TRACTION CONTROL FAILED AT HWY SPEEDS LEAVING THE DRIVER COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. THIS IS THE SECOND TIME THIS HAS HAPPENED. BOTH TIMES CARS APPROACHED AT HWY SPEEDS WHILE I WAS SLOWING DOWN WITHOUT BRAKE LIGHTS. *TR

NHTSA ID

10369300

Incident

Dec 5, 2010

Mileage

58,014 mi