Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2010 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED
TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS
STEERING IS HARD TO TURN AND MAKES A WHINING NOISE WHEN DRIVING.
AIR BAG SENSOR HAS BEEN TRIPPED FOR THE PAST 7 MONTHS, I HAVE RESEARCHED THIS RECALL, AND IT LOOKS LIKE THE WIRING HARNESS MIGHT BE THE ONLY THING THAT NEEDS TO BE REPLACED. HOWEVER, WHENEVER, I PUT IN MY VIN NUMBER, THERE AREN'T ANY RECALLS FOR THIS. ALSO, I HAVE RECEIVED A LETTER ABOUT THE GAS SENSOR POSSIBLY BEING BAD, HOWEVER, WHEN I TOOK IT INTO A CHEVY DEALER TO HAVE IT FIXED, THEY REFUSED TO. THEY TOLD ME THAT THE CHECK ENGINE LIGHT WASN'T ON, AND THAT I HAD TO WAIT UNTIL IT FAILED BEFORE THEY WOULD FIX IT! FAILURE OF THIS SENSOR MEANS, IT COULD FAIL IN AN INTERSECTION, OR WHILE I AM PASSING SOMEONE, OR WHATEVER, THIS IS A SAFETY CONCERN!!! I AM VERY UNHAPPY THAT THEY WOULDN'T FIX IT. NOW, MY CHECK ENGINE LIGHT IS ON, HOWEVER, IT IS BECAUSE ANOTHER SENSOR IS BAD! THE EVC SENSOR NOW HAS TO BE FIXED. THE AIRBAG SENSOR WAS TRIPPED WHILE I WAS DRIVING ON THE HWY AT 70 MPH ON A WARM DAY OF 80 F OR SO. THE EVC SENSOR TRIPPED OVERNIGHT WHEN I STARTED THE CAR IN THE MORNING. THE GAS PEDAL SENSOR HAS BEEN A PROBLEM FOR 3 YEARS BECAUSE CHEVY DEALERS REFUSE TO FIX IT. THESE CONCERNS ARE IN ADDITION TO THE OTHER MECHANICAL FIXES THAT I HAVE HAD TO DO ON A CAR THAT HAS LESS THAN 87,000 MILES ON IT! I AM FEELING LIKE I HAVE A LEMON OF A CAR AND THAT THIS IMPALA IS THE WORST CAR ON THE MARKET. I HAVE HAD SEVERAL CHEVY PRODUCTS, AND HAVE NEVER EXPERIENCED PROBLEMS LIKE THIS. WHAT HAPPENED TO THE GREAT PRODUCTS THAT CHEVY ONCE PRODUCED???
TAKATA RECALL HELLO I HAVE A CHEVY IMPALA 2010 AS I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY I GOT THE ENGINE POWER IS REDUCED,SERVICE TRACTION CONTROL AND SERVICE STABILITRAK AND THE CAR KEEP ON YANKING AND THE STEARING WHEEL GOT HARD AND I WAS SCARED , WHEN I TURN MY CAR OFF THE CHECK ENGINE GOES AWAY BUT THEN WHEN IM GOING TO USE MY CAR AGAIN AND IM DRIVING ON THE STREET THE CAR DEACCELERATES AND STARTS YANKING AND I GET THE SAME MESSAGES ENGINE POWER IS REDUCED.
FRONT WHEEL LOCKING UP WHILE MAKING A TURN. CAR DASH WARNING LIGHTS ARE FLASHING.
MAJOR SAFETY ISSUE! WHILE DRIVING ON THE EXPRESSWAY HOURS FROM HOME REDUCED ENGINE POWER/SERVICE TRACTION CONTROL/CHECK ENGINE LIGHTS CAME ON. CRUISE CONTROL DISABLED AS WELL. CAR STOPPED ON THE EXPRESSWAY, STEERING WHEEL LOCKED UP. LUCKILY WE WERE ABLE TO COAST TO THE SIDE OTHERWISE THIS COULD HAVE BEEN A DISASTER! VEHICLE WAS TOWED TO A NEARBY SERVICE STATION WHERE IT IS CURRENTLY LOCATED. THERE ARE SEVERAL COMPLAINTS OUT THERE LIKE THIS. GM NEEDS TO RECALL AND FIX THIS PROBLEM!
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE MAKING A TURN, A LOUD SQUEALING NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER A TURN WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
POWER STEERING BEGIN TO GO OUT AND NOW FLUID IS CONTINUOUSLY LEAKING HAD IT CHECKED BY A MECHANIC WHICH STATED THAT IT WAS A MANUFACTURED MALFUNCTION AND SHOULD CHECK FOR A RECALL.
2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.
I HAVE HAD 3 SPECIAL COVERAGE ORDERS LETTERS IN THE PASS YEAR ON MY CAR. !. STABILITRAK LIGHT TC. 2.HARNESSTHROTTLE BODY. 3. IGNITION KEY.I'M ALSO HAVING PROBLEM WITH MY SUSPENSION .AND POWER STEERING.I CALL GM AND HAVE TAKEN MY CAR IN FOR BY GM REQUIRE AND THE SERVICES REPAIR MEN SAID THEY COULDN'T FIND NO CODES ON THEIR SCANN.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY REMOVED THE PART AND INSPECTED IT AND PUT THE PART BACK TOGETHER. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
2010 CHEVROLET IMPALA. CONSUMER STATES THERE'S A BIG SAFETY PROBLEM WITH HIS BRAKES AND STEERING WHEN DRIVING DOWN LONG HILLS. *TA THE CONSUMER HAD NO CONTROL OVER THE STEERING. ALSO, THE ROTORS WERE REPLACED. *JB
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
I WAS DRIVING DOWN A STREET AND STARTED TO TURN AND THE POWER STEERING WENT OUT. I HAD TO REPLACE THE POWER STEERING PUMP. MY CAR IS INCLUDED IN THE RECALL AND IT MENTIONED THE STEERING COULD GO . THIS IS A 2010 CAR. THE POWER STEERING SHOULD NOT HAVE GONE OUT. I WOULD LIKE TO KNOW IF THIS IS CONNECTED TO THE RECALL AND IF SO CAN I GET YOUR COMPANY TO REIMBURSE ME. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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