2010 Chevrolet Impala Airbags Problems

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.

NHTSA ID

11716297

Incident

Jun 6, 2024

Mileage

58,000 mi

recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.

NHTSA ID

11537669

Incident

Aug 10, 2023

The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.

NHTSA ID

11510319

Incident

Jan 1, 2020

Mileage

148,000 mi

About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed

NHTSA ID

11489697

Incident

Oct 17, 2022

The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.

NHTSA ID

11450828

Incident

Feb 2, 2022

Mileage

137,000 mi

Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.

NHTSA ID

11448471

Incident

Mar 8, 2021

The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.

NHTSA ID

11435766

Incident

Oct 5, 2021

Mileage

115,063 mi

My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery

NHTSA ID

11430788

Incident

Feb 2, 2021

The Airbag Service Light comes on!

NHTSA ID

11429720

Incident

Aug 18, 2021

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) however, the vin was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.

NHTSA ID

11417668

Incident

May 18, 2021

Mileage

160,074 mi

I PLACE MY PURSE ON PASSENGER FRONT SEAT AND THE AIRBAG LIGHT GOES ON AND BEEPS WHILE I AM DRIVING

NHTSA ID

11398575

Incident

Jan 1, 2021

Mileage

110,000 mi

WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.

NHTSA ID

11378620

Incident

Dec 9, 2020

Mileage

187,000 mi

TRANSMISSION SLIPS FRONT END HITS HARD WHEN BUMPS OCCUR SERVICE AIR BAG IS ON THE DASHBOARD ACTUATOR KNOCKS

NHTSA ID

11354108

Incident

Sep 5, 2016

THE SERVICE AIRBAG LIGHT KEEPS COMING ON. THERE'S A FRAYED WIRE UNDER THE SEAT AND CHEVROLET IS TRYING TO CHARGE $380 TO FIX THE PROBLEM. CHEVROLET REALLY SHOULD OPEN A RECALL FOR THIS ISSUE BECAUSE IT IS SO COMMON.

NHTSA ID

11349988

Incident

Aug 17, 2020

DIC SAYS THAT TO SERVICE PASSENGER AIRBAG. WE CHECKED FOR ERROR CODES, BUT CAN'T FIND ANY.

NHTSA ID

11337101

Incident

May 1, 2020

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.

NHTSA ID

11323673

Incident

May 1, 2020

Mileage

58,500 mi

EVERYTIME I TURN ON CAR MY DASH SAYS SERVICE AIRBAG AND WONT GO OFF

NHTSA ID

11312114

Incident

Feb 2, 2020

THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON AND I WAS TOLD THAT THIS IS A DEALERSHIP ONLY PROBLEM AND THE DEALERSHIP WANTS $130.00 JUST TO CHECK IT OUT. BEING A SAFETY ISSUE AND A DEALERSHIP FIX ONLY PROBLEM I FEEL LIKE I SHOULD NOT HAVE TO PAY FOR ATTENTION TO THIS MATTER.

NHTSA ID

11300008

Incident

Dec 27, 2019

Mileage

79,000 mi

GOT INTO A COLLISION A FEW MONTHS BACK WITH SIDE AND FRONT DAMAGE. TOOK TO BE REPAIRED, AFTER CAR GOT OUT OF SHOP, AIR BAG LIGHT CAME ON AND WONT GO OFF AND IT SAYS "SERVICE AIR BAG SYSTEM". BODY SHOP WAS NOTIFIED AND NOTHING WAS DONE.

NHTSA ID

11297316

Incident

Aug 16, 2019

Mileage

147,000 mi

GOT IN IT THE AIRBAG LIGHT CAME ON AND IT READ THAT MY AIRBAG NEEDED TO BE SERVICE IT STAY ON FOR ABOUT 10 MINUTES AND I GOT IN LATER AND IT WAS OFF

NHTSA ID

11291774

Incident

Dec 28, 2019

Mileage

122,000 mi

PASSENGER AIRBAG TURNS ON WITH NO PASSENGER IN SEAT. SEATBELT CHIME GOES OFF WHILE DRIVING BECAUSE OF IT.

NHTSA ID

11288410

Incident

Sep 12, 2019

Mileage

53,866 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GEORGE WHITE CHEVROLET-PONTIAC AT 800-262-3834 (LOCATED AT 1719 S HIGH AVE, AMES, IA 50010) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT CONSUMER STATED SHE TOOK THE CAR TO HAVE THE DIAGNOSTIC TEST RUN.*JB

NHTSA ID

11286458

Incident

Nov 30, 2019

Mileage

60,000 mi

THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF

NHTSA ID

11270682

Incident

Aug 7, 2019

Mileage

178,356 mi

FOR SOME REASON THROUGHOUT THE LAST YEAR MY AIR BAG LIGHT WILL STAY ON FOR QUITE AWHILE THEN GO OFF AND COME BACK ON AT ANOTHER TIME! I NOTICED THERE WAS A RECALL ON AIR BAGS AND EVEN THOUGH IT DOESN'T SHOW A RECALL FOR MY CAR I FEEL THERE IS AN ISSUE WITH MY AIR BAGS!

NHTSA ID

11270226

Incident

Oct 19, 2019

Mileage

278,678 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TO SERVICE THE AIR BAG. PRIME CHEVROLET HYANNIS (508-775-1843, 22 RIDGEWOOD AVE, HYANNIS, MA 02601) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

11235069

Incident

Jul 25, 2019