RoadVitals

2010 Chevrolet Impala Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
441
Latest Feb 6, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
21
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Dec 16, 2009

What this page shows

Our database holds 441 NHTSA owner-reported complaints for the 2010 Chevrolet Impala. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 441 · page 1 of 18

AirbagsElectrical
Filed Feb 6, 2026

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.

NHTSA ID
11716297
Incident
Jun 6, 2024
Mileage
58,000 mi
Body & structure
Filed Oct 8, 2025

The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.

NHTSA ID
11692216
Incident
Sep 18, 2025
BrakesDriver assistance
Filed Sep 25, 2025
Crash reported

I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car

NHTSA ID
11689600
Incident
Jul 2, 2025
Electrical
Filed Jun 18, 2025
Fire reported

The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.

NHTSA ID
11667688
Incident
Jun 16, 2025
Mileage
188,000 mi
Driver assistanceEngine
Filed Oct 18, 2024

I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.

NHTSA ID
11620617
Incident
Oct 18, 2024
Electrical
Filed Jun 4, 2024

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

NHTSA ID
11592334
Incident
Sep 1, 2023
Mileage
77,000 mi
AirbagsInterior & seats
Filed Aug 10, 2023

recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.

NHTSA ID
11537669
Incident
Aug 10, 2023
Airbags
Filed Mar 6, 2023

The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.

NHTSA ID
11510319
Incident
Jan 1, 2020
Mileage
148,000 mi
AirbagsElectricalInterior & seats
Filed Oct 18, 2022

About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed

NHTSA ID
11489697
Incident
Oct 17, 2022
BrakesDriver assistanceEngine
Filed Aug 31, 2022

My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today

NHTSA ID
11482297
Incident
Aug 31, 2022
EnginePowertrain (other)Suspension
Filed Mar 10, 2022

The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.

NHTSA ID
11456075
Incident
Feb 10, 2021
Mileage
120,000 mi
Airbags
Filed Feb 7, 2022

The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.

NHTSA ID
11450828
Incident
Feb 2, 2022
Mileage
137,000 mi
Airbags
Filed Jan 22, 2022

Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.

NHTSA ID
11448471
Incident
Mar 8, 2021
ElectricalSteering
Filed Dec 20, 2021

there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.

NHTSA ID
11444490
Incident
Dec 10, 2021
Transmission
Filed Dec 13, 2021

The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.

NHTSA ID
11443573
Incident
Dec 10, 2021
Mileage
97,000 mi
EngineFuel systemPowertrain (other)
Filed Nov 14, 2021

The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that can last a second and this will occur several times during a twenty minute drive at 70mph. Mechanics at two shops seem confused and don't know where to begin except for a transmission fluid flush. That was completed and the problem has persisted. There are no related error codes. To lose power suddenly and unexpectedly could cause an accident especially if a system failure shuts off the vehicle while driving. This vehicle has had an oil consumption/burning problem since I bought it with around 60,000miles. It needed 2 quarts of oil added between the last oil changes. I have spent $1400 in July of this year on gasket replacements and that did not stop the leak. More gasket heads and an oil pan are going to be need to replaced and the estimate is another $1400. This is too much to be spending on possibly related issues in a short time span that may not resolve the problem.

NHTSA ID
11440398
Incident
Oct 25, 2021
Seat belts
Filed Oct 31, 2021

Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.

NHTSA ID
11438780
Incident
Jun 15, 2021
Airbags
Filed Oct 6, 2021

The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.

NHTSA ID
11435766
Incident
Oct 5, 2021
Mileage
115,063 mi
Driver assistanceElectricalPowertrain (other)
Filed Sep 26, 2021

Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.

NHTSA ID
11434416
Incident
Aug 15, 2021
Airbags
Filed Aug 27, 2021

My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery

NHTSA ID
11430788
Incident
Feb 2, 2021
Airbags
Filed Aug 19, 2021

The Airbag Service Light comes on!

NHTSA ID
11429720
Incident
Aug 18, 2021
Tires & wheels
Filed Jul 28, 2021

lsr 225/55/17.7-28-21 date. the tire blew out on highway wires exposed. left front. cooper mastercraft. bought 1-6-20. 80000 mile guarantee

NHTSA ID
11426872
Incident
Jul 28, 2021
Exterior lighting
Filed Jul 21, 2021

Passenger side low beam headlight socket continues to burn out. This is a persistent problem with several general motor vehicles! I am amazed how many people mention when I google it. GM has a service bulletin on it. This IS a SAFETY issue! Obviously this is one of the two main lights used 90% of driving at night. Apparently there is a voltage drop according to owners who have checked this out. But what ever it is there is a LOT of people who have this problem on several models and years of GM vehicles. Please check into this safety issue. Thank you!

NHTSA ID
11425856
Incident
Jul 1, 2021
AirbagsElectrical
Filed May 18, 2021

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) however, the vin was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.

NHTSA ID
11417668
Incident
May 18, 2021
Mileage
160,074 mi
Engine
Filed May 14, 2021
Crash reported1 injury reported

AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE. DO NOT REMEMBER IF WINDOWS OPEN OR CLOSED THAT DAY. MAY HAVE BEEN COMBINATION OF CO FROM EXHAUST AND BLOOD SUGAR. RURAL STREET, TOWN IN MAINE.

NHTSA ID
11416540
Incident
Sep 8, 2020
Mileage
92,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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