Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 509 NHTSA owner-reported complaints for the 2002 Chevrolet Silverado 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 509 · page 1 of 21
my truck won't pick up speed when trying to accelerate. I don't know what it is. I know it's a problem and it's a hazard and accident waiting to happen!!!! Please, fix. I have had nothing but, issues with this Chevy Silverado.
I was driving today and my truck started making a strange noise(like something was loose). I stop the truck to see what was loose, I found nothing. I got back in the truck driving about 20 mph the truck started making the noise again and the truck started dragging( like it wouldn't go faster). I then stop and pulled in a church parking lot where the truck was not drivable. I was told by a concern passerby( mechanic, which happen to be) it's has something to do with the rest axle. The truck gave me no warning whatever. I was told I could have had a major accident and I had NO!!! warning. Please, fix. I have nothing but, issues with this truck.
The emergency brake does not work properly. It automatically comes on while I am driving almost causing me to have a accident. Please, fix!!!!
ABS kicks in constantly at low speeds in dry conditions. This causes longer stopping distances. The ABS grinds or vibrates interfering with normal braking situations. Many near miss collisions at low speeds. The manufacturer should be responsible and replace all the ABS sensors. I purchased this truck brand new in 2002.
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a loud cracking sound coming from the vehicle. The contact noticed the loud cracking sound while driving over a pothole in the road. The vehicle was driven to the residence. The contact completed a thorough inspection of the vehicle and noticed a fracture behind the cab of the vehicle. In addition, the contact noticed corrosion of the undercarriage of the vehicle. The contact stated that the corrosion extended from the front passenger’s side to the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 250,000.
Had a front end collision going 65 miles per hour. Air bag never deployed
ABS sensors I think are bad cuz my brake pedal fluctuates and hasn't done that in a long time it went away no dash lights for the ABS but it's definitely coming from the brake pedal?
rocker panels rusted out
THE THROTTLE CABLE MAKES CONTACT AND RUB THROUGH THE FLEXIBLE PRESSURIZED FUEL LINE CREATING A PINHOLE LEAK OF NATURAL GAS. I SMELL GAS INSiDE CAB. CAUSES CHECK ENGINE LIGHT TO COME ON
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated while driving 5-10 MPH, the airbag warning light illuminated. The independent mechanic was made aware of the failure and referred the contact to the dealer for diagnosis. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 143,725.
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ANOTHER VEHICLE IN FRONT WAS MAKING A LEFT, THE DRIVER SLAMMED ON THE BRAKE PEDAL BUT THE LATCH FAILED CAUSING THE PASSENGER TO GO THROUGH THE WINDSHIELD DURING THE IMPACT. THE DRIVER PROCEEDED TO HIT A THIRD VEHICLE THAT WAS AT A STOP SIGN. THE OTHER DRIVER WAS FOUND AT FAULT BY THE POLICE. THE FRONT PASSENGER SEAT BELT LATCH FAILED TO RESTRAIN AND CAUSED THE FRONT PASSENGER INJURIES AT THE FACE, ARM, AND LEFT WRIST. THE FRONT PASSENGER AIR BAG FAILED TO FULLY DEPLOY AND CAUSED THE PASSENGERS HEAD HIT THE WINDSHIELD. THE DRIVER SUFFERED INJURIES TO THE STOMACH. MEDICAL ATTENTION WAS PROVIDED TO BOTH INJURED. THE POLICE DEPARTMENT WAS PRESENT AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO WANTED TO ADD THAT TSB SEAT 10-08-50-003B DESCRIBES THE SEAT BELT FAILURE. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ABS SYSTEM ACTIVATED AND THE VEHICLE LOST MOTIVE POWER. THERE WAS NO WARNING LIGHTS ILLUMINATED. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
ABS SYSTEM WILL ACTIVATE WHEN APPLYING BRAKES WITHOUT CAUSE SUCH AS A WET SURFACE
HARD BREAK LINES ARE FULLY CORRODED AND NEED FULL REPLACEMENT AFTER A BREAK LINE FAILURE. LOW MILEAGE VEHICLE, CURRENTLY 65K, VEHICLE HAS BEEN IN MILD CLIMATE OF NC AND SC SINCE 2002 WHERE SNOW AND SALT IS INFREQUENT. NEVER DRIVEN IN COASTAL AREA. ONLY RECENTLY DRIVEN ACROSS COUNTRY, WHERE FAILURE OCCURRED. THANKFULLY AT SLOW SPEEDS.
USING THE KEY THE IGNITION TURNS ON AND TRUCK STARTS AS IT SHOULD, ANYTIME THE KEY THEN COULD BE TAKEN OUT OF THE IGNITION AT ANYTIME. IGNITION CAN BE CLICKED BACK TO ACCESSORY AND THE KEY CAN FALL OUT WHEN DRIVING. NOTE CHANGING FROM RUN TO ACCESSORY IT EASILY DONE.
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE IGNITION SWITCH WAS LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 65 MPH, SHE RAN OFF THE ROAD AND CRASHED INTO A TREE. THE VEHICLE CAUGHT FIRE. THE DRIVER SUSTAINED BURNS AND INJURIES TO HER RIBS, STERNUM, AND PELVIC. THE INJURIES WERE FATAL. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR *BF*JB*DT MEDICAL RECORD XXXXXXXXXXXX CERTIFICATION OF TITLE NO XXXXXXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
BRAKE LINES STARTED LEAKING BRAKE FLUID OUT OF NOWHERE. BECAUSE OF THIS, THE BRAKE PETAL SUDDENLY STOPPED WORKING AND COULD HAVE RESULTED IN DEATH. I WAS DRIVING AT ABOUT 30 MPH ON A CITY STREET WHEN I DISCOVERED THIS ISSUE. HAD I HAVE BEEN DRIVING AT A HIGHER SPEED I MAY NOT BE HERE TO COMPLAIN. RUSTED BRAKE LINES IS THE PROBLEM WITH THIS ISSUE.
ABS KICKS IN AT LOW SPEED
WHEN WE BOUGHT TRUCK I CHECKED VIN AND ONLY THE TAILGATE RECALL CAME UP BUT LISTED MY TRUCK BEING A CHEVY 800 MODEL, WELL COUPLE WEEKS AGO OUR TRUCK WOULDN'T BRAKE WHILE PARKING MAKING A LEFT INTO A RESTAURANT AND THE TRUCK WOULDN'T STOP AND HIT THE RESTAURANT WINDOW!!! WHEN I CHECKED JUST OUR EXACT VEHICLE 15 PLUS RECALLS CAME UP WITH THIS PARTICULAR DEFECT LISTED, PLEASE HELP ADVISE. THANK THE PARKERD
WHILE SLOWING DOWN COMING TO A STOP - NO BRAKES. CHECKED EVERYTHING. SUSPECT POWER BOOSTER. THIS STARTED SLOWLY ABOUT THREE WEEKS AGO. TODAY IT ACTUALLY WOULD NOT STOP AND I ALMOST HIT THE FIRE HYDRANT.
BRAKE LINES RUSTED THROUGH TO POINT OF FAILURE
MY BRAKE LINES ON MY SILVERADO HAVE BEEN REPLACED 5 DIFFERENT LINES IN 4 YEARS THE TRUCK HAS 90,000 MILES ON IT AND IN THE LAST MONTH 3 TIMES IVE LOST BRAKES THE GUY WHO FIXES MY BRAKE LINES TELLS ME THE LINES ARE RUSTED OUT EACH TIME THIS HAPPENS, HE TOLD ME HE CANT TELL BY SIGHT WHEN THEY WILL FAIL CAUSE THEY LOOK OK BUT THAT'S NOT THE CASE, I'VE READ THIS IS A ISSUE WITH THESE VEHICLE'S IVE BEEN LUCKY SO FAR (KNOCK ON WOOD) BUT THE COST AND THE STRESS OF HAVING YOUR BRAKES FAIL IS UNACCEPTABLE SEEING THE LINES ARE NOT UP TO NORMAL STANDARDS, SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE
SEATBELTS DOES NOT CATCH AND WILL NOT RECOIL. STARTED OUT AS LOOSE NOW IT WILL NOT RETRACT. STARTED WHEN I APPLIED THE BRAKES WHEN A DOG RAN IN FRONT OF ME AND SEATBELTS DID NOT CATCH AND MY CHEST HIT THE STEERING WHEEL. THE SEATBELTS DID NOT RETRACT AFTER IT PULL OUT. I WAS TRAVELING 55 MPH WHEN THE DOG CROSSED THE HIGHWAY.
IN JULY OF 2018, MY 2002 CHEVROLET SILVERADO HAD MAJOR BRAKE FAILURE AS I WAS DRIVING ABOUT 35 MPH APPROACHING A RED LIGHT. I PRESSED ON THE BRAKES, IT WENT TOTALLY TO THE FLOOR AND I WAS UNABLE TO STOP, BLOWING RIGHT THROUGH RED LIGHT. MY MECHANIC TOLD ME THE MY BRAKE LINE RUSTED THROUGH, AND ALL THE BRAKES LINES, AS WELL AS THE FUEL LINE IS TOTALLY RUSTED. I WAS TOLD THAT THIS IS VERY COMMON IN THIS CHEVROLET / GM MODEL ERA. HE SAID IF ALL HE WERE TO DO IS REPLACE BRAKE LINES IN THIS 1999 TO 2006 ERA, IT WAS ENOUGH TO KEEP HIS BUSINESS BOOMING. WHAT SHOCKING STRUCK ME IS THAT HE TOLD ME THEY ALL FAIL UNDER THE DRIVERS SIDE DOOR, ALONG THE FRAME, BEFORE THE ABS MODULE. THIS IS DEFINITELY A SAFETY HAZARD THAT SHOULD BE ADDRESSED. MYSELF, AS WELL AS OTHERS COULD OF BEEN KILLED WHEN I WAS UNABLE TO STOP AT THE RED LIGHT. JOHN D. NORRISTOWN, PA.
THERE IS A MAJOR SAFETY DESIGN FLAW IN THE 1999-2002 BRAKE SYSTEM. THE FRONT TIRES THROUGH THE SALT AND GRIME FROM THE ROADS ONTO THE BRAKE LINES WHERE CHEVROLET HAS LOCATED THEM IN THE DESIGN. THIS CAUSES THE BRAKE LINES TO CORRODE AND BURST DURING DRIVING. MINE HAVE NOW BURST FOR THE SECOND TIME IN THE LAST 5 YEARS. THE FIRST TIME IN 2013 I WAS DRIVING AT ABOUT 35-40 MPH WHEN I WENT TO MAKE A RH TURN AND THE BRAKES WENT TO THE FLOOR. THIS TIME I HAD WENT TO A LOCAL GAS STATION AND WAS ON THE WAY HOME WHEN I STOPPED TO TALK TO A NEIGHBOR AND ONCE AGAIN THE BRAKE PEDAL WENT TO THE FLOOR. I DRIVE THE TRUCK VERY LITTLE SO I HAVE ONLY PUT JUST OVER 17,000 MILES ON THE NEW SET OF BRAKE LINES THAT I HAD INSTALLED BY A CHEVROLET DEALER IN 2013. I LIVE IN SOUTHERN INDIANA, JUST NORTH OF LOUISVILLE, KY SO OUR WINTERS ARE NOT THAT HARSH, SO THE AMOUNT OF SALT FROM ROADS IS PRETTY LIMITED. I HAVE TALKED WITH OTHER CHEVROLET SILVERADO, YUKON AND SUBURBAN OWNERS AND THEY ALL SHARE HAVING THE SAME ISSUES WITH THEIR BRAKE LINES. I HAVE WENT TO YOUTUBE TO SEE HOW TO MAKE THE REPAIRS MYSELF AND HAVE SEEN COUNTLESS VIDEOS ON INDIVIDUALS REPAIRING THEIR BRAKES BECAUSE OF THE CORROSION AND THE BRAKE LINES BURSTING. COME ON NHTSB WHAT ARE YOU WAITING ON BEFORE YOU ISSUE A RECALL, SOMEONE TO DIE OR BE PERMANENTLY DISABLED! DO THE RIGHT THING AND ISSUE A RECALL TO FIX THE BRAKES WITH STAINLESS STEEL LINES, ROTORS, CALIPERS AND BRAKE PADS THAT WILL NOT RUST AFTER A FEW YEARS!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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