RoadVitals

2004 Chevrolet Silverado 1500 Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Dec 19, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 797 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureBrakes
Filed Dec 19, 2024

The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving 30-35 MPH, the brake and the check engine warning lights illuminated. The contact stated that upon depressing the brake pedal, the brake pedal traveled down to the floorboard, and the vehicle hesitated to respond. The contact pulled to the side of the road, added brake fluid to the vehicle, and continued driving. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the brake pedal traveled down to the floorboard and the vehicle failed to respond. Several unknown warning lights were illuminated. The contact engaged the parking brake, and the vehicle stopped. The contact was able to coast to the side of the road downhill. The contact turned on the hazard lights and drove 5 MPH to her mother's residence while being trailed by a Police Officer. The vehicle was taken to O'Reilly and to Advanced Auto Parts, where the contact was informed that the vehicle was unsafe to drive. The contact purchased an oxygen sensor, an oil sensor, the battery, the brake booster, the thermostat, and the brake lines. The contact's son and nephew attempted to replace the parts and noticed that the brake assembly was significantly damaged. The contact's son and nephew also noticed that the frame, the exhaust system assembly, and other parts were severely corroded. The Used Car dealer was notified of the failure, but no assistance was provided. The Chevrolet dealer and manufacturer were not notified of the failure. The failure mileage was approximately 162,616.

NHTSA ID
11631573
Incident
Jul 19, 2024
Mileage
162,616 mi
Body & structure
Filed Oct 31, 2022
Crash reported1 injury reported

Vehicle was involved in motor vehicle collision. This unit was struck broadside by a semi resulting in the cab and box of this unit to separate from the frame. The frame of this unit, cab, and box all came to final rest in different locations in the scene with the driver remaining in the driver seat.

NHTSA ID
11491595
Incident
Sep 21, 2022
AirbagsBody & structure
Filed Mar 4, 2021

CRACKED DASHBOARD, EXTERIOR COLOR FADED,

NHTSA ID
11399174
Incident
Jan 1, 2011
Body & structureDriver assistanceElectrical
Filed Jun 11, 2020

MY DASH STARTED OUT WITH A SMALL CRACK AND CONTINUED TO GET WORSE. NOW MY WHOLE DASH IS ABOUT TO FALL IN. WHEN IT FIRST HAPPENED AND TOLD CHEVY THEY TOLD ME THERE IS NOTHING THEY COULD DO. VERY DISAPPOINTED SINCE I HAVE BEEN DRIVING CHEVROLET'S ALL MY LIFE. I THOUGHT IT WOULD HAVE BEEN COVERED.CRACKED WHILE DRIVING AND SITTING STILL. *TR

NHTSA ID
11328338
Incident
May 17, 2010
Body & structure
Filed Jan 7, 2019

FRAME IS RUSTY TO THE POINT OF BEING A SAFETY HAZARD. JUST ABOUT EVERY SILVERADO FROM 1999 TO 2013 I SEE ON THE ROAD HAS A VERY RUSTY FRAME. MEANWHILE A FRIEND'S COUSIN HAS A 1969 CHEVROLET C-10 PICKUP THAT HAS SEEN MANY WINTERS AND BEEN SITTING IN A FIELD, AND THAT FRAME LOOKS 100 TIMES BETTER THAN MY 2004. THIS IS A CONCERN THAT SHOULD BE TAKEN SERIOUSLY. ALSO MY BRAKE LINES RUSTED AND BURST ALMOST CAUSING AN ACCIDENT (ANOTHER VERY SERIOUS ISSUE THAT HAS BEEN LEFT IGNORED). TO WHOMEVER IS READING THIS, THINK ABOUT ANY FAMILY MEMBERS WITH A SILVERADO AND WHAT DANGER THEY CAN FACE FROM A COMPANY THAT GOT AWAY WITH DARK METHODS AND IS FACING ZERO PUNISHMENT.

NHTSA ID
11165018
Incident
Dec 9, 2018
Mileage
170,000 mi
Body & structure
Filed May 28, 2017

ROCKER PANNELS AND CAB CORNERS GONE DUE TO RUST. NEITHER DODGE OR FORD OF THE SAME ERA HAVE RUSTED TO THE EXTREME MY CHEVY HAS. CHEVY REFUSES TO DO ANYTHING ABOUT THIS ISSUE THEY HAVE KNOWN ABOUT FOR YEARS.

NHTSA ID
10992022
Incident
Jan 1, 2009
AirbagsBody & structureEngine
Filed Jun 28, 2015
Crash reported1 injury reported

A TRUCK WENT THO A RED LIGHT AS I WAS UNDER THE LIGHT HEADING EAST AND THE OTHER VEHICLE WAS AT STOP LIGHT AND FOR UNKNOWN REASON IT TOOK OFF HITTING THE FRONT OF MY RIGHT FENDER AND PUTTING ME INTO A SPIN. AT FIRST I DIDN'T REALIZE WHAT HAPPENED. THE MY VAN STOPPED. THE POLICE ASKED IF I WAS OK. I SAID NO.I GOT HIT IN THE FACE AND RIGHT ARM BY THE 2 AIR BAGS IN FRONT. I WAS THE ONLY PERSON IN THE VAN. THE AIR BAGS WERE BROKE OPEN. NEVER HAD ACCIDENT BEFORE WERE AIR BAG WENT OFF. DID NOT KNOW HOW THEY WERE SUPPOSED TO LOOK. TILL I SEEN ON THE TV RECALLS. AND THEY ARE NOT SUPPOSED TO BREAK OPEN.THE JELL BEHIND MY RIGHT EYE SPLIT. I HAVE TO SEE A DR. EVERY 6 MONTHS NOW TO CHECK PRESSURE IN EYE FOR GLAUCOMA NOW. *TR

NHTSA ID
10730838
Incident
Nov 21, 2013
Mileage
248,000 mi
AirbagsBody & structureExterior lighting
Filed Oct 27, 2014
Crash reported

I WAS IN AN ACCIDENT IN MY 2004 SILVERADO 1500. I LOST CONTROL AND HIT A TREE ON THE FRONT DRIVER SIDE. THE INSURANCE COMPANY DECLARED THE TRUCK A TOTAL LOSS. I KEPT THE TRUCK AND REPAIRED ALL DAMAGE. THE SERVICE SIR BAG LIGHT WAS ON. IT WAS NOT ON BEFORE THE WRECK. IT WAS ABOUT THE THIRD TIME CRANKING THE TRUCK BEFORE THE LIGHT CAME ON IN THE DASH. I THOUGHT EVERYTHING WAS FUNCTIONING CORRECTLY. WE HAD AN AUTOMOTIVE MECHANIC CHECK IT OUT WITH AN AUTO SCANNER. IT SHOWED THE BOX THAT TELLS THE AIR BAGS TO DEPLOY HAD TO BE REPLACED BECAUSE IT SENT SIGNAL FOR AIR BAGS TO DEPLOY BUT THEY DID NOT. *TR

NHTSA ID
10650376
Incident
Aug 29, 2014
Mileage
190,000 mi
Body & structureInterior & seats
Filed Nov 22, 2011

DOOR LATCH PASSENGER SIDE FAILED WHILE DRIVING, CAUSING THE DOOR TO SWING OPEN AND PASSENGER TO ALMOST FALL OUT. PASSENGER WAS KEPT IN VEHICLE BY SAFETY BELT. NO INJURIES BUT QUITE A FRIGHTENING EXPERIENCE. THIS IS NOT THE FIRST LATCH FAILURE ON THIS VEHICLE, THE DRIVERS SIDE DOOR ALSO HAD A LATCH FAILURE APPROX. A YEAR EARLIER. THIS IS CAUSED BY THE LATCH SPRINGS RUSTING THOUGH AND THE LATCH RELEASING. SPOKE WITH OTHER OWNERS THEY HAVE HAD THE SAME PROBLEM, ALSO SPOKE WITH THE DEALERS REPAIR SHOP, NOT AN UNCOMMON PROBLEM WITH THE VEHICLE. EXPENSIVE TO REPAIR AS WELL, THE PART IS $175 PLUS LABOR FOR EACH LATCH. *TR

NHTSA ID
10436738
Incident
Nov 21, 2011
Mileage
103,352 mi
Body & structure
Filed Nov 7, 2011

FRAME IS EXTREMELY RUSTED & CRACKED IN FRONT OF LEFT REAR TIRE. *TR

NHTSA ID
10434762
Incident
Nov 7, 2011
Mileage
42,500 mi
Body & structureBrakes
Filed Oct 19, 2011

WAS ABOUT TO PULL OUT ONTO THE HIGHWAY WHEN THE BRAKE PEDAL WENT TO THE FLOOR. WITH TRUCK IN PARK, CHECKED UNDERNEATH AND NOTICED PUDDLES OF BRAKE FLUID ON THE GROUND. TURNED TRUCK AROUND AND PARKED IT USING THE PARKING BRAKE TO SLOW/STOP. AFTER PARKING THE TRUCK, THE INSTRUMENT CLUSTER SAID TO SERVICE BRAKES SOON. FURTHER INVESTIGATION REVEALED THE HYDRAULIC BRAKE LINES ALONG THE FRAME RAIL ARE PREMATURELY DETERIORATED. ALL NEED REPLACING. *TR

NHTSA ID
10430872
Incident
Oct 14, 2011
Mileage
48,500 mi
Body & structureOther / unspecifiedSteering
Filed Sep 18, 2010

I WAS EXITING A HIGHWAY TRAVELING 35-40 MILES PER HOUR. THE ROAD HAD A SLIGHT TURN TO THE RIGHT WITH A SMALL PUDDLE OF WATER IN THE MIDDLE OF THE TURN. WHEN I HIT THE PUDDLE MY TRUCK BEGAN TO FISHTAIL. I FIRST THOUGHT I WAS HYDROPLAINING BUT WHEN I TRIED TO DO CORRECTIVE STEERING NOTHING WAS WORKING. THE SWERVING GOT MORE AND MORE VIOLENT AND MOVE THE TRUCK THROUGH 3 LANES OF POSSIBLE ON COMING TRAFFIC. WHEN I REACHED THE BERM ON THE OTHER SIDE OF THE ROAD THERE WAS A LOUD BANG AND MY TRUCK CANTO A SUDDEN STOP. I THOUGHT THAT I HIT THE GUARDRAIL AND WHEN I LOOKED IN MY REAR VIEW MIRROR I SAW MAY SPARE TIRE WHICH WAS MOUNTED UNDER THE BED OF MY TRUCK LAYING ON THE GROUND BEHIND ME. I EXITED MY TRUCK AND SAW I NEVER HIT THE GUARDRAIL AND THE LOUD BANG WAS WHEN THE TIRE BROOK FREE AND BENT OUT MY REAR FENDER. IT SOON BECAME EVIDENT THAT THE SPARE TIRE HANGER CAME LOOSE FROM PART OF THE BRACKET THAT WAS HOLDING IT INPLACE AND WAS SWINGING BACK AND FORTH UNTIL THE PART OF THE HANGER THAT WAS BOLTED ON FINALLY BROKE AND RELEASED THE TIRE. WHILE SWINGING BACK AND FORTH IT DAMAGED ONE OF THE SHOCKS, BENT MY TAILPIPE AND KNOCKED IT OF ITS HANGER AND DID SOME DAMAGE TO THE UNDERSIDE OF THE TRUCK I WAS VERY LUCKY BECAUSE THE LIGHT FOR THE ON COMING TRAFFIC WAS RED AND ALL POTENTIAL HARM AND PROPERTY DAMAGE WAS AVOIDED. *TR

NHTSA ID
10356248
Incident
Sep 16, 2010
Mileage
101,027 mi
Body & structure
Filed Jul 4, 2006
1 injury reported

2004 CHEVY SILVERADO PICKUP TAILGATE CABLE FAILURE. -- I WAS INJURED TODAY WHILE LOADING MY RIDING LAWN MOWER ONTO THE BACK OF MY PICKUP. THE CABLES (WHICH APPEAR RUSTED WITHIN) SNAPPED ALLOWING THE LAWN MOWER AND MYSELF TO FALL OFF THE BACK OF THE TRUCK. I NARROWLY MISSED BEING SERIOUSLY INJURED. SHEAR LUCK ALLOWED ME TO BE THROWN OUT OF THE WAY. *JB

NHTSA ID
10161353
Incident
Jul 3, 2006
Mileage
26,740 mi
Body & structure
Filed Aug 18, 2005
1 injury reported

DT: 2004 CHEVROLET 6500 TRUCK. THE CONSUMER STATES THERE IS A DESIGN FLAW IN THE STEP TO GET INTO THE VEHICLE. HE FELL OFF THE TRUCK AND BROKE HIS HIP. THE FUEL TANK ON THE VEHICLE IS ROUND, AND THE STEPS ARE MOUNTED TO THE SIDE OF THE TANK. THE SECOND STEP THE SAFETY GRIP DOES NOT EXTEND ALL THE WAY TO THE EDGE. THE CALLER DOES NOT OWN THIS VEHICLE, THE VIN IS NOT AVAILABLE. *AK

NHTSA ID
10133315
Incident
Apr 6, 2005
Mileage
13,000 mi
Body & structure
Filed Sep 24, 2004

MOISTURE CAME THROUGH THE VENTS IN THE DASHBOARD ON THE RIGHT HAND SIDE OF THE RADIO, SO MUCH THAT CONSUMER'S HANDS GOT WET IF HE TOUCHED IT. CONSUMER HAD BEEN HOSPITALIZED DUE TO THE FUNGUS, OR MOLD THAT GREW FROM THIS MOISTURE. TOOK VEHICLE TO THE DEALER. THEY CUT A HOLE IN THE AIR HOUSING AND POURED A CHEMICAL INSIDE TO KILL THE FUNGUS. HOWEVER, THE PROBLEM RECURRED. *AK

NHTSA ID
10094262
Incident
Mar 1, 2004
Mileage
5,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .