RoadVitals

2004 Chevrolet Silverado 1500 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Feb 13, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 797 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectrical
Filed Feb 13, 2024

My dash Cluster quit working,the only part that works I can read my miles but I don't have the PRND321.

NHTSA ID
11571590
Incident
Jun 1, 2020
Body & structureDriver assistanceElectrical
Filed Jun 11, 2020

MY DASH STARTED OUT WITH A SMALL CRACK AND CONTINUED TO GET WORSE. NOW MY WHOLE DASH IS ABOUT TO FALL IN. WHEN IT FIRST HAPPENED AND TOLD CHEVY THEY TOLD ME THERE IS NOTHING THEY COULD DO. VERY DISAPPOINTED SINCE I HAVE BEEN DRIVING CHEVROLET'S ALL MY LIFE. I THOUGHT IT WOULD HAVE BEEN COVERED.CRACKED WHILE DRIVING AND SITTING STILL. *TR

NHTSA ID
11328338
Incident
May 17, 2010
Driver assistanceElectrical
Filed Aug 16, 2017
Fire reported

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING AT UNKNOWN SPEEDS, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS FLASHED. AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

NHTSA ID
11015701
Incident
Aug 15, 2017
Mileage
128,000 mi
Driver assistanceElectricalExterior lighting
Filed Aug 9, 2016

INSTRUMENT PANEL DIMMER AND LIGHTS, SPEEDOMETER ,FUEL,TEMP ....DO NOT WORK! VERY UNSAFE!

NHTSA ID
10894655
Incident
Jun 12, 2007
Mileage
90,000 mi
BrakesDriver assistanceEngine
Filed Jun 29, 2015

THE ABS KICKS IN AT LOW SPEEDS TO WHERE IT MAKES A GRINDING NOISE AND HAVE A GRINDING FEEL AT THE DOOR PEDAL EVEN AFTER HAVING THE BRAKES AND ROTORS REPLACED. THE DASH CLUSTER GAUGES STOP WORKING ONE BY ONE,ONLY THE HEAT GAUGE WORK OFF AND ON. THE ENGINE BEGINS TO OVER HEAT WHEN SITTING IN IDLE 10 MINUTES, SOMETIMES 5 MINUTES DEPENDING ON HOW HOT IT IS,AND THE AIR CONDITIONING STARTS TO BLOW HOT AIR BUT IT BEGINS TO COOL OFF ONCE YOU START BACK DRIVING. I HAVE HAD THE WATER PUMP CHECKED,SOME HAD THE THERMOSTAT REPLACED AND IT STILL DOES IT ONLY IN THE SUMMER

NHTSA ID
10731073
Incident
Dec 6, 2013
Driver assistanceElectrical
Filed Jun 15, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET 1500. WHILE DRIVING 30 MPH, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASH CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. UPDATED 09/11/15*LJ

NHTSA ID
10725358
Incident
Nov 12, 2008
Mileage
117,000 mi
Driver assistance
Filed Feb 25, 2015

SPEEDOMETER IS NOT WORKING PROPERLY RPM GAUGE READS 6PM THERE IS NO ACCIDENT INVOVLED

NHTSA ID
10690499
Incident
Feb 25, 2015
BrakesDriver assistance
Filed Oct 11, 2013

2004 CHEVY SILVERADO ONLY HAS 81909 MILES ON IT AND BRAKE LINES ARE CORRODED. BRAKE LINES AND GAS LINES SHOULD NOT BE MADE FROM MATERIAL THAN CAN RUST AND FALL APART. *TR

NHTSA ID
10547590
Incident
Sep 26, 2013
Mileage
81,900 mi
BrakesDriver assistanceElectrical
Filed Jun 11, 2013

SPONTANEOUS FRONT AND REAR BRAKE FAILURE ON A 2004 CHEVROLET SILVERADO 1500 LT PICKUP TRUCK. I WAS PULLING UP TO MY DRIVEWAY AND APPLIED THE BRAKES. THE PEDAL WENT TO THE FLOOR AND I TRIED TO PUMP THE BRAKE WITH NO SUCCESS. NO PRIOR BRAKE LEVEL OR ABS OR PROPORTIONING VALVE WARNING LIGHTS WERE INDICATED. I APPLIED THE EMERGENCY BRAKE AND CAME TO A STOP. ONCE I PARKED THE TRUCK I NOTICED BRAKE FLUID DRIPPING DOWN BELOW THE DRIVER'S DOOR. I CRAWLED UNDER TO DISCOVER THAT ALL FOUR STEEL BRAKE LINES WERE COMPLETELY RUSTED AND FLUID WAS STEADILY COMING OUT. A LARGE PUDDLE UNDER THE TRUCK HAD ACCUMULATED OVER A SHORT TIME. I NOTICED THAT THE FUEL LINES WERE ALSO SEVERELY RUSTED IN THE SAME AREA. I AM 65 YEARS OLD AND HAVE OWNED MANY VEHICLES OVER MY LIFETIME (INCLUDING CLASSIC CARS), BUT I HAVE NEVER HAD A BRAKE LINE RUST AS BAD AS THESE. I AM EXTREMELY LUCKY THAT I WASN'T ON AN INTERSTATE HIGHWAY AND HAD TO MAKE A QUICK STOP FOR TRAFFIC AHEAD. MORE SERIOUSLY THAN THE RUSTED LINES IS THE FACT THAT NO PRIOR WARNING WAS GIVEN BEFORE TOTAL FAILURE. DUAL MASTER CYLINDERS AND ISOLATED FRONT AND REAR LINES DID NOT PERFORM AS DESIGNED. I HAVE BEEN ON THE INTERNET TODAY AND UNDERSTAND THAT THIS IS NOT AN ISOLATED PROBLEM. I CAN JUST IMAGINE OTHER PEOPLE/FAMILIES WHO WILL NOT BE AS LUCKY AS ME IF THIS CONTINUES WITHOUT SOMETHING BEING DONE TO WARN AND CORRECT THE SITUATION. THIS SHOULD BE ON THE NEWS AND GM SHOULD BE INVOLVED AND RESOLVING THE ISSUE. THANKS *TR

NHTSA ID
10519385
Incident
Jun 11, 2013
Mileage
113,087 mi
Driver assistanceElectricalFuel system
Filed May 20, 2013

WE HAD RECEIVED A LETTER FOR CHEVROLET ABOUT A RECALL THE MILEAGE ON IT WAS UP TO 150 THOUSAND BUT THE TRUCK THEN WAS JUST ABOUT 6000 NOTHING WAS WRONG 5/18/2013 THE DASH GAUGES WENT OUT THE SPEEDOMETER AND TACHOMETER FAILED FIRST AT ABOUT 79000 BUT NOW ALL THE DASH GAUGES DID NOT WORK. WE LOVE OUR 200 SILVERADO TRUCK BUT HAVE KNOW WAY TO FIX IT. LOST THE LETTER PLEASE SEND US ONE BECAUSE THE DEALER DOES NOT WANT TO FIX IT FOR US. HELP!!!! *TR

NHTSA ID
10512827
Incident
May 17, 2011
Mileage
79,000 mi
Driver assistanceElectrical
Filed May 22, 2012

MY VEHICLE READ 0 MPH WHEN I AM DRIVING AT ANY SPEED. THERE ARE TIMES IT WILL SHOOT TO 120 MPH AND OTHERS IT WILL BE IN BETWEEN REGARDLESS OF MY ACTUALLY SPEED. ADDITIONALLY, THE GAS GAUGE GOES PAST FULL WHEN I AM NEAR EMPTY AND VICE VERSA. SOMETIMES THE GAS GAUSE STICKS IN THE MIDDLE SO I NEVER KNOW EXACTLY HOW MUCH GAS I HAVE. THIS IS A SAFETY ISSUE AS I HAVE BEEN PULLED OVER FOR GOING OVER THE SPEED LIMIT WHEN MY GAUGE TOLD ME I WAS DOING THE SPEED LIMIT. ADDITIONALLY, I HAVE RAN OUT OF GAS ON A MAJOR HIGHWAY BECAUSE MY GAUGE TOLD ME I WAS 3/4 FULL WHEN I WAS ON EMPTY. I KNOW AFTER SEARCHING THE INTERNET THAT THIS PROBLEM WAS A SPECIAL CIRCUMSTANCE AND VEHICLES WHO WERE LESS THAN 80K MILES OR GOT FIXED PRIOR TO JULY 2011 THEN THEY WERE COVERED. HOWEVER, NOTHING WAS DONE FOR THE VEHICLES AFTER THAT DATE. THERE ARE SEVERAL OTHERS GM OWNERS WITH TRUCKS RANGING FROM 2003-2007 WITH THE SAME PROBLEM AND WE ARE BEING FORCED TO HAVE THIS PROBLEM FIXED OUT OF POCKET FOR OVER $500. THIS IS A MAJOR SAFETY ISSUE AND ALL OF THE VEHICLES SHOULD HAVE BEEN RECALLED. I NEVER RECEIVED ANY NOTICE ON MY CAR AND WAS TOLD BY GM THAT THE DEALER DIDNT SUBMIT THE NEW OWNER INFORMATION DESPITE ME BUYING FROM A GM DEALER. I AM ASKING THE NHTSA TO ENFORCE THIS SAFTEY ISSUE AND RECALL THESE VEHICLES TO BE COVERED BY GM NO MATTER WHAT THE MILEAGE IS. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F11F710 HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/CHEVROLET/SUBURBAN_1500/?Q=&PAGE=3 HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-TAHOE/T7IEVBBFPJQIQHNVG HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/SUBURBAN/2004/ELECTRICAL/SPEEDOMETER_STOPS_WORKING.SHTML HTTP://WWW.JUSTANSWER.COM/CHEVY/14I3B-2004-SUBURBAN-SPEEDOMETER-DOESN-T-WORK-STICKS.HTML *TT

NHTSA ID
10459220
Incident
Nov 15, 2011
Mileage
120,000 mi
Driver assistanceElectricalExterior lighting
Filed Jan 20, 2012

FOR NO APPARENT REASON SYSTEM JUST FAILED AND FOR THE COST OF THE VEHICLE THAT IS TERRIBLE. *TT

NHTSA ID
10444614
Incident
Jun 17, 2011
Driver assistanceElectrical
Filed Oct 11, 2011

THE SPEEDOMETER AT TIMES DOESN'T WORK OR IS WAY PAST 120MPH WHEN GOING ANY SPEED. WHEN GOING 30 MPH SHOWS 80MPH OR THE OTHER WAY AROUND. YOU NEVER KNOW HOW IT WILL WORK. *KB

NHTSA ID
10429500
Incident
Jun 22, 2011
Mileage
88,000 mi
Driver assistanceFuel systemTransmission
Filed Jan 29, 2010

VEHICLE SPEEDS UP, SURGES, THEN STARTS TO BUCK AND YOU GET TRANSMISSION LASH. IT HAPPENS AT ROAD AND HIGHWAY SPEEDS OF 45 OR 55 MPH, AND CAN/DOES HAPPEN IN OD OR IN 3RD GEAR. (AUTOMATIC TRANSMISSION). I HAVE HAD A THIRD PARTY "SCAN" THE SYSTEM, AND I GET "NO" CODES. CHECK ENGINE LIGHT DOES "NOT" COME ON. I AM ABLE TO REPLICATE THE ISSUE AT WILL. THE VEHICLE IS A 2004 K1500 WITH 46,500 MILES. ITS PRIMARY USE SINCE I PURCHASED THIS VEHICLE NEW IS TO TOW A 19 FOOT MASTERCRAFT FROM APRIL TO NOVEMBER. MAINTENANCE IS PERFORMED BY THE MANUFACTURES' RECOMMENDED GUIDELINES. ORGINAL TIRES, AIR AND OIL FILTERS HAVE BEEN CHANGED AS NEEDED. NO AFTERMARKET DEVICES INSTALLED. I HAVE HAD A COUPLE OF VERBAL ENCOUNTERS WITH CHEVY DEALER SERVICE DEPARTMENT. THEY SEEM TO BE CLUELESS. BUT ARE WILLING TO TROUBLESHOOT AT MY EXPENSE, PLUS COSTS OF ALL PARTS AND SERVICE HOURS. THIS COULD $1000.00 OR MORE....VERY FRUSTRATING. THIS IS A HAZARD, ACCIDENT WAITING TO HAPPEN. I HAVE SEEN SEVERAL SIMILIAR ISSUES ON THE INTERNET BLOG SITES, WITH NO CONCRETE ANSWERS. GM IS SCAMMING THE PUBLIC, AND THE GM SERVICE DEPARTMENTS ARE PASSING THE COSTS TO THE CONSUMERS. THERE SHOULD BE A RECALL AND A FIX FOR THIS ISSUE. *TR

NHTSA ID
10303224
Incident
Jan 26, 2010
Mileage
46,500 mi
Driver assistance
Filed Jan 12, 2009

THE SPEEDOMETER JUST STOP WORKING, OR SHOULD I SAY NOT WORKING PROPERLY. THE NEEDLE STARTS AT 55-60 MPH AND THEN PEGS AT 120 MPH. THIS HAPPENED ONCE BEFORE ABOUT 3 MONTHS AGO AND THEN ALL OF SUDDEN EVERYTHING WAS FINE. NOW IT IS JUST STUCK! THE 2004 SILVERADO Z71 1500 HAS 91,000 MILES ON THE VEHICLE. *TR

NHTSA ID
10254801
Incident
Jan 12, 2009
Mileage
91,000 mi
Driver assistance
Filed Dec 3, 2007

SPEEDOMETER DOES NOT WORK ALL THE TIME. *TR

NHTSA ID
10210663
Incident
Nov 21, 2005
Driver assistance
Filed May 18, 2007

2004 CHEVROLET SILVERADO 1500. SPEEDOMETER MALFUNCTIONED. IT DID NOT GO BELOW 35 MPH AND READ INCORRECTLY AT SPEEDS. DEALER STATED IT WILL COST $500 TO REPAIR. CHEVROLET FORUM BOARDS ON THE INTERNET INDICATED MANY FAILURES FROM 2003 TO PRESENT FOR ALL CHEVROLET AND GMC TRUCKS. LACK OF A PROPERLY FUNCTIONING SPEEDOMETER WAS AN OBVIOUS SAFETY HAZARD AND SHOULD BE RECALLED AND REPAIRED AT THE MANUFACTURER' S EXPENSE. *AK

NHTSA ID
10191212
Incident
May 18, 2007
Mileage
63,700 mi
Driver assistanceElectricalSteering+2 more
Filed Apr 27, 2007

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE WINDSHIELD MOLDING HAD TO BE REPLACED ON THE FRONT OF THE VEHICLE. THE SPEEDOMETER FAILED, THE STEERING COLUMN WAS LOOSE, AND THE REAR AXLE SEAL WAS REPLACED. THE DASHBOARD LIGHTS FAILED TO ILLUMINATE AND WERE REPLACED AS WELL. THE VEHICLE HAS UNDERGONE NUMEROUS ELECTRICAL FAILURES WHICH WERE STILL OCCURRING. THE VEHICLE HAD SIXTEEN FAILURES, AND HAD BEEN TAKEN TO THE DEALER ON NINE OCCASIONS. THE CURRENT MILEAGE IS 31,000, AND FAILURE MILEAGE WAS 22.*AK

NHTSA ID
10189120
Incident
Feb 15, 2005
Mileage
22 mi
Driver assistancePowertrain (other)
Filed Apr 5, 2007

SPEEDOMETER DRIVE MOTOR FAILURE, 2004 CHEVROLET 1500 PU. WHEN DRIVE MOTOR FAILS THE SPEEDOMETER WILL FREEZE AT A RANDOM SPEED. SINCE THE SPEEDOMETER IS STUCK, YOU MUST CALCULATE YOUR SPEED FROM A START POSITION OF WHERE IT WAS STUCK. EXAMPLE: IF THE SPEEDOMETER IS STUCK AT 70 MPH, AND YOUR DESIRED SPEED IS 45 MPH. YOUR SPEEDOMETER WILL READ 115 MPH. IF YOUR DESIRED SPEED IS 70 MPH, YOUR SPEEDOMETER WILL PEG OUT AT 110 MPH. IF YOU ARE NOT AWARE THAT THE SPEEDOMETER IS STUCK WHEN REDUCING YOUR SPEED, YOU COULD PANIC, AND ATTEMPT TO REDUCE SPEED TOO RAPIDLY POTENTIALLY CAUSING A REAR END ACCIDENT. WHEN DRIVING THROUGH MULTIPLE SPEED ZONES YOU HAVE TO CONSTANTLY CALCULATE YOUR SPEED, ASSUMING THAT THE SPEEDOMETER IS TRACKING ACCURATELY. IN ORDER TO FIX THE PROBLEM, THE ENTIRE INSTRUMENT CLUSTER MUST BE REPLACED. MY COST WAS $386.00. THE SPEEDOMETER WILL SLOWLY RESET, EACH TIME THE VEHICLE IS STARTED, BY 5 MPH. GM CUSTOMER SERVICE ACKNOWLEDGED THIS AS A FREQUENT PROBLEM, YET REFUSED TO ACKNOWLEDGE IT AS A SAFETY ISSUE. THE LOCAL DEALER WHERE I BOUGHT THE TRUCK SAID THEY REPLACE 3-4 PER MONTH. WHERE I HAD THE REPAIR MADE, THEY HAVE ESTABLISHED A VENDOR THAT DOES IT SO ROUTINELY THEY HAVE A 24 HOUR EXCHANGE TURN-AROUND.*AK

NHTSA ID
10187113
Incident
Mar 30, 2007
Mileage
49,500 mi
Driver assistance
Filed Jan 11, 2007

TL* - THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING ON HER 2004 CHEVROLET SILVERADO 1500. THE VEHICLE WOULD NOT REGISTER MORE THAN 10 OR 20 MPH WHEN THE CONTACT WAS GOING MUCH FASTER. THE SPEEDOMETER HAS NOW STOPPED IN THE CENTER. THE DEALER HAS DIAGNOSED THE FAILURE AS A FAILED MODULE. THE VEHICLE HAD 45,000 MILES AT THE TIME OF THE FAILURE. THE CONTACT IS CONCERNED THAT SHE HAS TWO 2004 CHEVROLET TRUCKS AND BOTH OF THE SPEEDOMETER MODULES HAVE FAILED.

NHTSA ID
10178428
Incident
Dec 1, 2006
Mileage
45,000 mi
BrakesDriver assistanceEngine+1 more
Filed Aug 12, 2005
Crash reported

DT: THE VEHICLE IS A 2004 GM CHEVROLET K1500 Z71 EXTEND CAB 4X4. ANTI LOCK BRAKES WERE DEFECTIVE. WHEN CONSUMER APPLIED PRESSURE TO THE ABS THEY DID NOT HOLD. ON 2-11-05 HE TOOK VEHICLE TO THE DEALER TO BE REPAIRED, AND THEY DID NOTHING TO FIX THE ISSUE. WHILE DRIVING ON 6-23/24-05 THE ABS DID NOT HOLD , CAUSING CONSUMER'S VEHICLE TO LIGHTLY BUMP ANOTHER VEHICLE. WHEN CONSUMER CONTACTED THE MANUFACTURER THEY TOLD HIM TO TAKE IT TO CITY CHEVROLET. HE TOOK IT TO THEM ON 7-5-05 ,AND HE STILL HAS NOT GOTTEN IT BACK YET. CONSUMER FOUND THAT THERE WAS A RECALL IN NOVEMBER . 2004 IN CANADA CONCERNING CORROSION IN THE ABS BRAKES. THE VEHICLE HE OWNED WAS MANUFACTURED BY GENERAL MOTORS IN CANADA LTD.. *AK THERE IS A SPECIAL ORDER PART THAT WAS NOT IMMEDIATELY AVAILABLE IN DEALER INVENTORY FOR THE INOPERATIVE BRAKES. VEHICLE DOWNSHIFTS AT HIGHWAY SPEEDS TO 2ND GEAR. ENGINE SURGES WHILE DRIVING AND THE BRAKE PEDAL IS HARD TO PUSH DOWN AND DOESN'T STOP WELL. *TT

NHTSA ID
10129542
Incident
Jun 23, 2005
Mileage
17,647 mi
Driver assistance
Filed Jul 24, 2002

CONSUMER STATES VEHICLE IS EXPERIENCING EXCESSIVE IDLING SPEED AND DANGEROUS ACCELERATION, AT TIMES THE VEHICLE OPERATES AT HIGH RPM'S(2200) WITHOUT PRESSURE ON THE ACCELERATOR AND IT TAKES MORE THAN 5 SECONDS TO DROP BELOW 1000 RPM'S, VEHICLE EXHIBITED THIS CONDITION AT LOWER RPM'S AFTER BEING PURCHASED, CONSUMER STATES BECAUSE OF THIS CONDITON THE BRAKES, CLUTCH AND SYNCHROMESH HAVE FAILED PREMATURELY. 1996 CHEVROLET 1500(CONSUMER NO LONGER OWNS VEHICLE)*JB

NHTSA ID
566839
Driver assistanceSteering
Filed Nov 14, 1997

STEERING COLUMN: PULLED OUT OF DRIVEWAY, DRIVING ALONG THE HIGHWAY ATTEMPTED TO MAKE A LEFT TURN AND STEERING COLUMN CAME LOOSE ON THE RIGHT SIDE. VEHICLE ACCELERATED TO THE MAXIMUM. PUT FOOT ON BRAKE, BUT IT WOULD NOT STOP, HAD TO TURN THE KEY OFF TO STOP VEHICLE. *AK *SLC

NHTSA ID
819036
Incident
Nov 5, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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