Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
Abs system is failing light comes on then brakes don’t catch, airbags message keeps coming on . Pulling in to store when it done it end up hitting the metal pipe in from of store to stop
Collided with a bear at 55mph with significant front end damage. Air bags were commanded to deploy and never did. I have contacted GM about the problem and have been told to wait for a claim advisor as no recalls are active on my vehicle.
CRACKED DASHBOARD, EXTERIOR COLOR FADED,
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF HIS VEHICLE AT AN UNKNOWN SPEED. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO YOUNG CHEVROLET (9301 E R L THORNTON FWY, DALLAS, TX 75228, (469) 378-9186), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNKNOWN.
MY HUSBAND HAD A HORRIFIC ONE VEHICLE ACCIDENT. HE WAS TRAVELING AT A HIGH RATE OF SPEED, DRIVING ON AN UNFAMILIAR COUNTY HIGHWAY WHEN HE APPROACHED A CURVE IN THE ROAD, HIS VEHICLE LEFT THE ROAD, ROLLED, BECAME AIR BORN, HIT A UTILITY POLE WHILE AIR BORN HARD ENOUGH TO SNAP IT IN HALF AND MOVE THE PART OF THE POLE THAT'S IN THE GROUND ABOUT TWO FEET, THE VEHICLE ROLLED AND LANDED UP SIDE DOWN. NOT ONE SINGLE AIR BAG DEPLOYED. MY HUSBAND WASN'T WEARING HIS SEAT BELT AND WAS THROWN FROM THE VEHICLE. I'M NOT EXCUSING HIS ACTIONS, BUT THE OTHER SAFETY FEATURE DIDN'T PERFORM AS WELL. I'VE CONTACTED GENERAL MOTORS AND THEY IN RETURN TURNED IT OVER TO ESIS THEY'RE ADDRESS IS ESIS/GM CENTRAL CLAIMS UNIT. P.O BOX 300 MAILCODE 482-C19-B61 DETROIT, MI. 48265-3000. PHONE NUMBER 800-888-0164 FAX 248-778-1794. I SENT ESIS MULTIPLE PICTURES OF THE TOTALED VEHICLE SHOWING THAT NOT ONE AIR BAG DEPLOYED. I'VE RECEIVED A LETTER BACK FROM ESIS RELATING THAT THEY HAVE COMPLETED THEIR REVIEW OF MY CLAIM, BASED ON ALL DOCUMENTATION REVIEWED. ALSO TELLING ME THAT IF I HAVE ANY FURTHER EVIDENCE TO SUPPORT MY CLAIM TO PLEASE SUBMIT IT TO THEM. ARE PICTURES OF A TOTALED OUT VEHICLE THAT SUFFERED SEVERE DAMAGE BUT YET NO SIGNS OF AIR BAG DEPLOYMENT NOT PROOF ENOUGH? I'VE ASKED ESIS HOW MANY MORE VEHICLES LIKE OURS MAY BE OUT THERE. NO RESPONSE. MY HUSBAND SUFFERED SEVERE BRAIN TRAUMA, A BROKEN NECK, STERNUM, FOUR BROKEN RIBS, BROKEN RIGHT LEG IN MULTIPLE PLACES AND A BROKEN LEFT ARM THAT WAS ALSO BROKEN IN MULTIPLE PLACES. HE HAD HIS ACCIDENT ON MARCH 12TH 2018 AND DIED AS A RESULT OF IT ON AUGUST 7TH 2018. ESIS HASN'T OFFERED TO PROVIDE ME WITH A COPY OF THEIR FINDINGS NEITHER. I'M FULLY AWARE THAT HE WOULD HAVE SUFFERED INJURIES REGARDLESS OF SEAT BELT ON OR OFF. WHAT I WANT TO KNOW IS WHY DIDN'T THE AIR BAGS DEPLOY. THANK YOUR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WORKING DOOR FRAME-AWAY FROM ALL CABLES AND WIRES-TRUCK WAS PARKED IN DRIVEWAY-OFF-DRIVERS AIR BAG WENT OFF-ON ACCIDENT-TRUCK WAS PARKED--NO LUCK WITH GM--AN LUCK WITH DEALER--GM SAID-TRUCK OUT OF WARRANTY AND TO OLD--COST ME OVER $2000.00 TO REPLACE--I AM 70 YRS OLD AND RETIRED--STILL LIKE THE TRUCK--THESE $$$ HURT ME!
CRACKED DASH, JUST CRACKED, FOUND BY HEARING A NOISE THEN NOTICED THE CRACK, CONCERN IS AIR BAG MAY MAKE IF DEPLOYED FLYING DEBRES.
I HAVE HAD TWO MAJOR HITS TO THE FRONT OF MY TRUCK SINCE I HAVE OWNED IT BRAND NEW.FIRST WAS I BEAM THRU THE FRONT BUMPER ON INTERSTATE DRIVING 70 MPH,NO AIR BAG DEPLOYMENT.SECOND HEAD ON WITH LARGE DEER,AT ABOUT 45 MPH TO GRILL, BUMPER ,HEAD LIGHTS, HOOD, RADIATOR AND FRAME WHICH ALL HAD TO BE REPLACED,NO AIRBAG DEPLOYMENT.I NOW HAVE WELL OVER 200,000 MILES AND 10,000 MILES BACK MY AIR BAG LIGHT CAME ON,CAN'T FIGURE OUT WHY NOW. DOES IT MEAN NO AIRBAG?QUESTION BEING WERE THEY EVER OPERABLE?BOTH ACCIDENTS WERE STRAIGHT DIRECTION AND ON 4 LANE HIGHWAY.IF ADDITIONAL INFO IS NEEDED I CAN PROVIDE.I REALLY LIKE MY TRUCK BUT AM DISAPPOINTED THAT I HAVE NOT RECEIVED RECALL ON AIRBAGS.
AIRBAG LIGHT ON DASH ILLUMINATES DUE TO CORRODED FRONT IMPACT SENSORS.
SERVICE AIR BAG, LIGHT CAME ON, CAN NOT FIND ANYTHING WRONG WITH WIRING, DISCONNECTED FUSE UNDER HOOD, LIGHT STILL STAYS ON, AM AFRAID TO USE VEHICLE. HAD MECHANIC CHECK PASSENGER SEAT, AND HE ALSO COULDN'T FIND ANY THING WRONG, SOMETIMES WHEN STARTING THE VEHICLE THE LIGHT GOES OUT, BUT THEN COMES BACK ON AGAIN. I CAN NOT FIND SOLUTION.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD PRIOR TO THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT ANOTHER VEHICLE COLLIDED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/08/16*LJ *TR
"TAKATA RECALL" I DROVE MY TRUCK TO THE SHOPPING CENTER ABOUT 2 MILES FROM MY HOME. PARKED AND WENT INSIDE TO MAKE A PURCHASE. WHEN I RETURNED TO THE MY TRUCK WHICH WAS STILL PARKED, I TURNED THE IGNITION KEY AND BOTH AIRBAGS EXPLODED.
TAKATA RECALL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE ABS, SERVICE ENGINE, AND AIR BAG WARNING LIGHTS FLASHED AND THEN REMAINED ILLUMINATED. PRIOR TO THE FAILURE, THE DEALER RESET THE UNKNOWN CODES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ANTI-LOCK BRAKE SYSTEM WAS DISCONNECTED AND THAT THERE WAS AN INTERNAL DISCONNECTION FOR THE AIR BAGS TO FUNCTION PROPERLY. THE MECHANIC ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED BY THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V417000 (AIR BAGS), 06V289000 (ENGINE AND ENGINE COOLING), 05V043000 (SERVICE BRAKES, HYDRAULIC) AND 04V045000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,502.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT AIR BAG SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 11/25/15*LJ UPDATED 12/28/15. *JB
A TRUCK WENT THO A RED LIGHT AS I WAS UNDER THE LIGHT HEADING EAST AND THE OTHER VEHICLE WAS AT STOP LIGHT AND FOR UNKNOWN REASON IT TOOK OFF HITTING THE FRONT OF MY RIGHT FENDER AND PUTTING ME INTO A SPIN. AT FIRST I DIDN'T REALIZE WHAT HAPPENED. THE MY VAN STOPPED. THE POLICE ASKED IF I WAS OK. I SAID NO.I GOT HIT IN THE FACE AND RIGHT ARM BY THE 2 AIR BAGS IN FRONT. I WAS THE ONLY PERSON IN THE VAN. THE AIR BAGS WERE BROKE OPEN. NEVER HAD ACCIDENT BEFORE WERE AIR BAG WENT OFF. DID NOT KNOW HOW THEY WERE SUPPOSED TO LOOK. TILL I SEEN ON THE TV RECALLS. AND THEY ARE NOT SUPPOSED TO BREAK OPEN.THE JELL BEHIND MY RIGHT EYE SPLIT. I HAVE TO SEE A DR. EVERY 6 MONTHS NOW TO CHECK PRESSURE IN EYE FOR GLAUCOMA NOW. *TR
A MONTH OR TWO AGO THE HEATING SYSTEM STAYED BLOWING WHILE IN OFF POSITION AND EVEN WHILE THE CAR WAS TURNED OFF, KEPT KILLING THE BATTERY SO IT HAD TO BE DISCONNECTED. REAR WINDOW WILL ROLL DOWN AT START UP. RADIO WILL SQUEAL AT START UP AND HAD TO BE TURNED ON OR OFF FROM THE CENTER CONSOLE. THIS WEEK THE AIR BAG LIGHT CAME ON AND CHECK TIRE. PERIODICALLY THE SERVICE STABILITY LIGHT WILL BLINK ON. TODAY THE WIPERS WILL NOT TURN OFF. VERY WORRIED THAT IT WILL ACCELERATE, CATCH FIRE OR SHUT OFF WHILE DRIVING. WE HAVE AN APT FOR REPAIR ON MONDAY. IS THE ELECTRICAL PANEL A CATEGORY INCLUDED INT HE RECALLS? *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL AIR BAG DEPLOYED INDEPENDENTLY ONTO THE CONTACT'S CHEST. THE CONTACT WAS CONCERNED THAT THE STEERING WHEEL AIR BAG DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
I WAS IN AN ACCIDENT IN MY 2004 SILVERADO 1500. I LOST CONTROL AND HIT A TREE ON THE FRONT DRIVER SIDE. THE INSURANCE COMPANY DECLARED THE TRUCK A TOTAL LOSS. I KEPT THE TRUCK AND REPAIRED ALL DAMAGE. THE SERVICE SIR BAG LIGHT WAS ON. IT WAS NOT ON BEFORE THE WRECK. IT WAS ABOUT THE THIRD TIME CRANKING THE TRUCK BEFORE THE LIGHT CAME ON IN THE DASH. I THOUGHT EVERYTHING WAS FUNCTIONING CORRECTLY. WE HAD AN AUTOMOTIVE MECHANIC CHECK IT OUT WITH AN AUTO SCANNER. IT SHOWED THE BOX THAT TELLS THE AIR BAGS TO DEPLOY HAD TO BE REPLACED BECAUSE IT SENT SIGNAL FOR AIR BAGS TO DEPLOY BUT THEY DID NOT. *TR
AIR BAG LIGHT CAME ON- BAD IMPACT SENSOR RIGHT FRONT. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE PASSENGER SUSTAINED A BRUISED KNEE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 8/12/14*CN UPDATED 8/30/2017*CN
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE WHILE HE ATTEMPTED TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED AND CAUSED THE CONTACT LOSE CONTROL OF THE VEHICLE. THE VEHICLE VEERED INTO THE LEFT LANE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND RIGHT HAND. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/29/14*LJ
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE PASSENGER'S SEAT AIR BAG SENSOR HAD FAILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06V417000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
THE VEHICLE HAD A BRAKE FAILURE DUE TO A BRAKE LINE RUSTING OUT. FURTHER INSPECTION REVEALED THAT THE BRAKE LINES ARE OF POOR QUALITY. AND ALL THE BRAKE LINES ARE ROTTED OUT. THESE ARE SIZED TOO SMALL DIAMETER TO SAVE WEIGHT .3/16TH CHEAP STEEL, AND THIN WALL TUBING, UNCOATED, UNPAINTED, NON GALVANIZED, OR ANY OTHER TYPE OF PROTECTED BRAKE LINE. IT IS A CHRONIC PROBLEM WITH THESE VEHICLES. GM DECIDED TO USE THESE CHEAP THIN WALL BRAKE LINES. AND ALL THE BRAKE LINES AND FUEL LINES , AND POWER STEERING COOLER LINES, FOR THAT MATTER ARE ROTTED BEYOND SAFE USE. WHILE THE REST OF THE VEHICLE LOOKS BEAUTIFUL. IT IS JUST BLATENT IRRESPONSIBLE BEHAVIOR. TO USE THESE LINES WITHOUT RUST PROTECTION. PAINT AT LEAST. OR BETTER YET, THEY SHOULD OF BEEN STAINLESS OR CAD OR GALVANIZED PLATED LINES. GM SHOULD REPLACE THEM FOR FREE, AND THE FUEL LINES AND MY ROTTED OUT COOLER LINES. THE VEHICLE HAS 54,000 MILES ON IT AND IS PARKED IN MY DRIVE. I OWE 3 YEARS ON IT. I DROVE IT 4000 MILES . THE BRAKES FAILED, THE AIRBAG LIGHTS ON, THE BRAKE LIGHTS ON, LINES ROTTED ALL OVER, AND ITS A PIECE OF [XXX] . I HOPE GM ROTS IN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE ODOMETER HAD FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATELY FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 96,000. UPDATED 9/17/13*CN THE RACK AND PINION, STEERING COLUMN AND CATALYTIC CONVERTER NEEDED TO REPLACED. ALSO, THE ENGINE LIGHT ILLUMINATED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .