2004 Chevrolet Silverado 1500 Owner Complaints

Odometer Fraud. The contact was interested in purchasing a 2004 Chevrolet Silverado 1500 from a local used car dealer. The contact stated that the odometer indicated that the mileage was 187,000. The Carfax report indicated that the last reported mileage was 312,000. In addition, the contact was informed that the vehicle had only one previous owner. The Carfax report indicated that the vehicle had four previous owners. The dealer was not made aware of the issue.

NHTSA ID

11672053

Incident

Jul 8, 2025

Mileage

312,000 mi

The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving 30-35 MPH, the brake and the check engine warning lights illuminated. The contact stated that upon depressing the brake pedal, the brake pedal traveled down to the floorboard, and the vehicle hesitated to respond. The contact pulled to the side of the road, added brake fluid to the vehicle, and continued driving. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the brake pedal traveled down to the floorboard and the vehicle failed to respond. Several unknown warning lights were illuminated. The contact engaged the parking brake, and the vehicle stopped. The contact was able to coast to the side of the road downhill. The contact turned on the hazard lights and drove 5 MPH to her mother's residence while being trailed by a Police Officer. The vehicle was taken to O'Reilly and to Advanced Auto Parts, where the contact was informed that the vehicle was unsafe to drive. The contact purchased an oxygen sensor, an oil sensor, the battery, the brake booster, the thermostat, and the brake lines. The contact's son and nephew attempted to replace the parts and noticed that the brake assembly was significantly damaged. The contact's son and nephew also noticed that the frame, the exhaust system assembly, and other parts were severely corroded. The Used Car dealer was notified of the failure, but no assistance was provided. The Chevrolet dealer and manufacturer were not notified of the failure. The failure mileage was approximately 162,616.

NHTSA ID

11631573

Incident

Jul 19, 2024

Mileage

162,616 mi

I just replaced the battery in my 2004 chevy Silverado 1500 with only 97,000 miles on it, and i went to drive it down the road and the vehicle now loses power and cuts off making a left turn.. It did this twice and i parked it.. THIS IS A VERY SERIOUS SAFETY ISSUE in my opinion.. PLEASE investigate the issue and report back to me please..

NHTSA ID

11597757

Incident

Jun 28, 2024

The contact's son owns a 2004 Chevrolet Silverado 1500. The contact stated while his son was exiting a parking lot, the brake pedal hose ruptured, and the brake pedal depressed to the floorboard. Upon inspection of the vehicle, the contact discovered that there was a hole in the brake hose. The contact used a personal trailer to tow the vehicle home where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. The VIN was not available.

NHTSA ID

11581650

Incident

Apr 7, 2024

Mileage

160,000 mi

While driving the right front factory steel wheel rusted out to the point where the wheel center separated from the outer part of the rim on 4 of the 5 spokes, this caused a dangerous wobble to occur and if the vehicle wasn't being driven in the city I believe this would have resulted in a crash since the wheel was only being held on by 1 of the 5 spokes. Due to the design of these chrome clad wheels you can't see the corrosion that is occuring behind the chrome cladding. I put a spare tire on the vehicle and have since parked it until such time as I can replace all 4 of the wheels since I don't believe this vehicle is safe to be driven at this time. The chrome cladding was thrown off the right front wheel when this occured

NHTSA ID

11574908

Incident

Feb 26, 2024

My dash Cluster quit working,the only part that works I can read my miles but I don't have the PRND321.

NHTSA ID

11571590

Incident

Jun 1, 2020

Abs system is failing light comes on then brakes don’t catch, airbags message keeps coming on . Pulling in to store when it done it end up hitting the metal pipe in from of store to stop

NHTSA ID

11563911

Incident

Jan 1, 2024

Wholes are developing in the transfer case near the output shaft and all the fluid leaks out causing the transfer case to grenade.

NHTSA ID

11551002

Incident

Oct 20, 2023

The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the oil pressure gauge was elevated too high. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed instrument cluster. The vehicle was not repaired. The contact stated that she recently noticed that other gauges were also malfunctioning. The vehicle was taken to the dealer and was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,626.

NHTSA ID

11550607

Incident

Jul 20, 2021

Mileage

19,626 mi

UPPER CONTROL ARM BALL JOINTS FAILED IN LESS THAN 2 YEARS

NHTSA ID

11546459

Incident

Sep 1, 2023

Vehicle was involved in motor vehicle collision. This unit was struck broadside by a semi resulting in the cab and box of this unit to separate from the frame. The frame of this unit, cab, and box all came to final rest in different locations in the scene with the driver remaining in the driver seat.

NHTSA ID

11491595

Incident

Sep 21, 2022

Collided with a bear at 55mph with significant front end damage. Air bags were commanded to deploy and never did. I have contacted GM about the problem and have been told to wait for a claim advisor as no recalls are active on my vehicle.

NHTSA ID

11432960

Incident

Sep 2, 2021

# 1 is the 4l60E transmission that sits on the exhaust and runs next to it on the opposite side the heat from the trans itself and the exhaust overheat the gasket which causes weak spots that leak along with burning up the 3-4 clutch. Lost everything but 1&2,R,N on trip to Illinois on way back went to speed up to pass and all sudden the engine started tacking out and leaking fluid. I applied fluid all the way home at a speed of 45mph in a 70 mph limit which caused a major safety hazard with traffic. Took to trans shop said the 3-4 clutch was fried and was no good due to overheating and loss fluid from damaged gasket that's split on the stamps from AC Delco. 2nd issue arises out 1rst, even more dangerous to point of dragging me down drive way and cutting into my leg leaving a small scar. When wheels are chalked , E brake applied the vehical should not move, so after doing so I climbed under and unhooked the shift cable from the trans instantly with dog in truck it began rolling right over me I grabbed the frame and stopped it for a few sec then boom it went again I had spin around or my legs or head would've be smashed to Oblivion. At that point it just kept going as it cut into my leg, I let it roll over me hopped up and tried trow it in park yet no cable attached it wouldn't stop and just kept going till it hit a small ditch at end my drive and half way in the road.My leg was cut and I was scratched up in many spots yet dog was ok. The trans quitting lead to the unhooking of the cable then the e/p brake not holding due to worn brake shins in the rear which have calipers so if the calpier would've held with the brake it'd been fine but under everything is a set small and thin pads that hold the truck when brake applied. There was a recall (#05042). Yet my vin was not included, chevy was called yet denied any responsibility of either matter or action to cure it. These defects could've killed me, decapitated, or killed my service dog!

NHTSA ID

11431699

Incident

Aug 6, 2021

Front Suspension repaired fixed but did not fixed the vibration in front tires. Front Driver Side Hub and Bearing Assembly Failed since I had truck(used). Had front end redone but wheel still vibrated and took it too dealership July 3, 2021 and stated the Hub and Bearing grinding and growling and activates abs lights. Fuel line needs replace due to rust problems and dealership stated that the pump and retaining cam are very rusted and has a spot on the pump that is wet but not soaking wet(fail dealership looking for lawsuit for fire hazard). Fuel lines are rusted so whole truck needs repair. I spent $5400 on used truck and putting more money into it with repairs due to rust, parts and labor which is stupid as some parts do not take long if dealership have tools. I don't know incident as there no accident or anything.

NHTSA ID

11423670

Incident

Sep 30, 2019

Vehicle was being driven when "Service Brake System" appeared in the DIC. Vehicle was safely returned to owners home where it was discovered a master cylinder failure had occurred. The master cylinder contained no brake fluid, the booster was covered in brake fluid, and fluid was dripping from the undercarriage to the ground. The master cylinder and booster were replaced. In the process of bleeding the brake lines, a secondary leak was discovered in the brake line to the left front caliper. An inspection revealed a failure of the brake line due to rust. Inspection of the other brake lines revealed rust which will require replacement of all the brake lines. In this instance, the vehicle was actively being repaired when the failure of the brake line occurred. Had the brake line not failed during the repair process of the master cylinder and booster, a failure would have occurred while the vehicle was being operated possibly resulting in a crash with injury or death to the occupants or other drivers.

NHTSA ID

11417374

Incident

May 16, 2021

CRACKED DASHBOARD, EXTERIOR COLOR FADED,

NHTSA ID

11399174

Incident

Jan 1, 2011

WHEN YOU APPLY THE PARKING BREAK THROUGH A FOOT PEDAL ON THIS YEAR OF TRUCK AND THEN PULL THE HANDLE TO RELEASE IT THE PARKING BREAK WILL ONLY COME BACK A LITTLE UNTIL YOU HAVE TO MANUALLY REACH DOWN TO THE FLOOR AND PULL THE PARKING BREAK FOOT PETAL BACK UP TO OPERATIONAL HEIGHT WHERE THE PARKING BREAK (EMERGENCY BREAK) IS NO LONGER APPLIED. THIS HAS HAPPENED MULTIPLE TIMES AND THE CABLE IS STILL CONNECTED AND WILL ONLY BRING THE PARKING BREAK BACK UP AROUND A INCH UNTIL YOU HAVE TO PULL IT THE REST OF THE WAY BACK.

NHTSA ID

11374492

Incident

Nov 13, 2020

Mileage

120,905 mi

MY DASH STARTED OUT WITH A SMALL CRACK AND CONTINUED TO GET WORSE. NOW MY WHOLE DASH IS ABOUT TO FALL IN. WHEN IT FIRST HAPPENED AND TOLD CHEVY THEY TOLD ME THERE IS NOTHING THEY COULD DO. VERY DISAPPOINTED SINCE I HAVE BEEN DRIVING CHEVROLET'S ALL MY LIFE. I THOUGHT IT WOULD HAVE BEEN COVERED.CRACKED WHILE DRIVING AND SITTING STILL. *TR

NHTSA ID

11328338

Incident

May 17, 2010

I STARTED TO NOTICE MY BRAKES AND STEERING COMPONENTS ARE VERY UNSAFE, MY STEERING WHEEL HAS TO MUCH PLAY, SOMETHING INSIDE THE STEERING MAKES A LOUD CLUNKING NOISE WHEN I HIT A BUMP, THE BRAKES DON?T OPERATE CORRECTLY, THE TRUCK SHAKES AND MAKES THE STEERING VERY DIFFICULT TO CONTROL WHEN APPLYING THE BRAKES DUE TO THE SHAKING AND VIBRATION. I WAS TOLD IT MIGHT BE LEAKING HYDRAULIC FLUID. BUT TO SUM IT ALL UP TODAY ON 06-02-2020, I REALIZED THE TRUCK IS ONLY GETTING WORSE AND GETTING HARDER TO STEER AND THE BRAKES CAUSE THE STEERING TO MAKE IT EVEN HARDER TO DRIVE WITH ALL THE SHAKING AND PULLING TO THE SIDE AND ALSO I NOTICED THE BRAKE PEDAL WILL BE REALLY HARD AT TIMES AND THEN REALLY LIGHT AT TIMES. *TR

NHTSA ID

11327048

Incident

Jun 2, 2020

Mileage

142,000 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 800. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS A WOBBLE AND AN ABNORMAL SOUND COMING FROM THE DRIVER'S SIDE FRONT WHEEL. THE CONTACT STATED THAT THE WHEEL HUB DETACHED FROM THE WHEEL ASSEMBLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE RESIDENCE AND REPLACED THE WHEEL HUB AS NEEDED. THE CONTACT PREVIOUSLY EXPERIENCED THE SAME FAILURE WITH THE PASSENGER'S SIDE FRONT WHEEL HUB AND REPLACED THE WHEEL HUB AS NEEDED. THE VEHICLE WAS TAKEN TO VALLEY CHEVROLET, 180 FLETCHER AVE, SPENCER, IN 47460, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 243,000. *DT*JB*DT CONSUMER STATED RETAINER RING FELL OUT AND STARTED TO MAKE GRINDING NOISE. AFTER THAT THE FRONT END DROPPED AND THE TIRE FELL OFF AS WELL AS BREAKING THE BRAKE LINE HOSE, STABLIZER BAR AND CALIPER BRACKET.*JB

NHTSA ID

11311492

Incident

Feb 8, 2020

Mileage

243,000 mi

I HAVE HAD TO GET MY BRAKES FIXED 3 TIMES AND THEY JUST WENT AGAIN. GMC DOES NOT STAND BEHIND THEIR VEHICLES. I WILL NOT BE BUYING ANOTHER GM VEHICLE AND WHEN I OR SOMEONE ELSE GETS HURT I WILL BE SUING GMC

NHTSA ID

11311098

Incident

Feb 23, 2020

Mileage

170,000 mi

I PRESSED THE BRAKES HARD TO AVOID HITTING A DEER. ONCE I PRESSED THE PEDAL, THE TRUCK SLOWED AND THEN THE PEDAL WENT TO THE FLOOR. A STEEL BRAKE LINE BELOW THE CAB BLEW. AFTER INSPECTION, I FOUND THAT ALL THE ORIGINAL STEEL LINES WERE SIGNIFICANTLY RUSTED.

NHTSA ID

11291059

Incident

Dec 22, 2019

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. DURING AN OIL CHANGE, IT WAS NOTICED THAT THE FUEL LINE WAS RUSTED OUT. THE VEHICLE WAS TAKEN TO ROCKET CHEVROLET (567-275-0023, LOCATED AT 233 MANSFIELD AVE, SHELBY, OH 44875) WHERE IT WAS CONFIRMED THAT THE FUEL LINE WAS RUSTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *BF

NHTSA ID

11288663

Incident

Dec 12, 2019

Mileage

54,000 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ABS ENGAGED WHEN THE VEHICLE BRAKED AT LOWER SPEEDS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS SENSOR FAILED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000.

NHTSA ID

11288142

Incident

Dec 1, 2018

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF HIS VEHICLE AT AN UNKNOWN SPEED. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO YOUNG CHEVROLET (9301 E R L THORNTON FWY, DALLAS, TX 75228, (469) 378-9186), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11270369

Incident

Oct 5, 2012