2023 Chevrolet Silverado 1500 Owner Complaints

Multiple times the truck has stopped running while driving. Once one the highway, once in an intersection, another time in a parking lot. It has not started when I have tried to turn it on. All the times I have called AAA. They have checked the battery and there is no battery issue. Twice AAA has come out, once the police have come and sat behind the truck to keep me safe. After about 10 minutes of the sitting with the truck off I can restart it and drive. Upon research, other Chevy trucks of similar age have a recall for a failed fuel pump module. This is the issue. If it is a known issue, and causing a dangerous situation it should be recalled on all trims of Chevy trucks. I will be getting this fixed, but don’t feel I should incur the $1,000 expense for a known defect.

NHTSA ID

11755838

Incident

Aug 9, 2026

Engine failed 6k miles after inspection and oil type changed to 0w40 from GM dealer Roger Dean Chevy Cape Coral FL

NHTSA ID

11755707

Incident

Aug 8, 2026

Was making a left turn with a left turn street light green for me to turn across an intersection. Pickup stalled in the middle of the intersection and would not start. With the help of another person we manually pushed the pickup out of the intersection and onto another side street. I received an email at that exact time from General Motors showing a code of P129F which is the Fuel Pump Power Control Module. I am a [XXX] man stranded in 90 degree heat with no AC or shade to get under. My safety was put at risk in the above instance but more so if I had been entering IH 10 into traffic traveling 70MPH and my truck had just stopped running without any warning. This is a known problem as described in GM Service Bulletin 24-NA-139 with both the NHTSA and DOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755034

Incident

Jul 20, 2026

a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisions at very low speeds", I backed into another vehicle that was parked behind me. I did not receive any warnings and the automatic braking did not activate. I was fortunate that I was going slow and only damaged the other drivers door and my tailgate and bumper.

NHTSA ID

11753743

Incident

Jul 15, 2026

When driving normally OR pulling a camper (same day), power steering seems to "stick" as I exit either a moderate RH or LH corner. I must apply extra effort to the steering wheel to straighten out, and that invariably leads to an over-correction and departure into either the shoulder or the opposite lane. Problem is not sensitive to speed or weather conditions. The symptoms are not necessarily worse when pulling a camper, but the consequences are much more drastic and losing control of the vehicle feels much more imminent than when driving just the truck. Because the problem comes and goes so quickly, I can be applying force to straighten the wheel when suddenly, no force is required and the truck veers either left or right. I see no warning lights, nor do I see any messages displayed. I have not yet had the opportunity to get the truck to a mechanic. I'm not confident that I can safely drive to a repair facility, as the steering is so unpredictable.

NHTSA ID

11753515

Incident

Jul 28, 2026

Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.

NHTSA ID

11753419

Incident

Jul 27, 2026

Hard shifting, Shuddering, clunking sound when shifting between drive and reverse. Was informed by Ken Ganley Chevy in Brookpark , Ohio that the valve body inside the 8speed transmission is faulty and is on a nationwide backorder.

NHTSA ID

11751526

Incident

Jul 20, 2026

The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.

NHTSA ID

11751296

Incident

Jul 16, 2026

On June 27th 2026 at approximately 3am, I was driving my Chevy Silverado Trail Boss with 6.2 engine, it suffered a sudden catastrophic failure and it completely seized while in motion. There were no warning or signs given while vehicle was in motion. This resulted in an immediate highly dangerous loss of propulsion on a dark 2 lane road. The vehicle would not crank and had to be towed to Estero Bay Chevrolet.

NHTSA ID

11751017

Incident

Jun 27, 2026

I am filing a formal complaint regarding General Motors' handling of a critical vehicle component that has left my vehicle and many others in an unsafe condition. For more than over a one month, I have been waiting for a replacement gear shift module that is currently on backorder. During this time, I have learned that numerous General Motors customers are experiencing the same issue and are also waiting for this part to become available. My primary concern is that this appears to be more than an isolated parts shortage. If so many vehicles require replacement of the same safety-related component, General Motors should be evaluating whether this issue warrants a safety recall or, at a minimum, notifying affected customers of the potential risks. The gear shift module is a critical component that affects the safe operation of a vehicle. Allowing customers to continue driving vehicles that may have a defective gear shift module without providing a safety notification or timely repair raises serious concerns regarding public safety. I respectfully request that the NHTSA investigate this matter and encourage General Motors to: Explain the reason for the extended backorder of this critical component. Provide customers with a reasonable timeline for obtaining replacement parts. Determine whether this issue should be addressed through a formal safety recall or customer safety notification. Offer appropriate assistance to customers whose vehicles have been affected by this prolonged delay. Customers should not be expected to operate vehicles that may present a potential safety risk while waiting indefinitely for a critical replacement part.

NHTSA ID

11750864

Incident

Jun 17, 2026

On Sunday, July 12, 2026, the 6.2L V8 (L87) engine in my 2023 Chevrolet Silverado 1500 ZR2 seized and locked up completely, resulting in total loss of propulsion. I was driving at 65 MPH when it felt like the transmission was slipping and I lost power and coasted the truck to the side of the road. COMPONENT: Engine (6.2L V8, RPO L87) — connecting rod/crankshaft failure consistent with Safety Recall N252494001 (NHTSA Recall 25V-274). The vehicle is available for inspection. It is currently at Cable Dahmer Chevrolet, where it was towed on July 13, 2026, and remains inoperable. SAFETY RISK: The engine seized during operation, causing sudden and complete loss of propulsion in traffic. This is the exact failure mode identified in Recall 25V-274 as increasing the risk of a crash. CRITICAL DETAIL: This vehicle previously underwent inspection under Safety Recall N252494001 and PASSED on Feb 3rd 2026 at VAN Chevrolet in Kansas City. GM deemed the engine non-defective and issued extended warranty coverage of 10 years/150,000 miles under the associated special coverage program. Despite passing GM's recall inspection, the engine suffered catastrophic failure. This appears directly relevant to NHTSA's open recall query regarding the effectiveness of GM's recall remedy. DEALER CONFIRMATION: A technician at Cable Dahmer Chevrolet has verbally confirmed the engine is locked up/seized. Formal diagnosis is pending master technician sign-off and submission to GM, expected the week of July 20, 2026. The manufacturer has not yet inspected the vehicle. WARNING SIGNS: No warning lamps, messages, or symptoms appeared prior to the failure. The engine failed without warning

NHTSA ID

11750791

Incident

Jul 12, 2026

Engine stopped while driving. Truck made dinging noise. Dash had no warning lights. Dash said need to press start button to turn on. Truck went into neutral by itself. Was able to pull over and put it in park. Tried to push the start button and nothing. Dealership said it needs a new motor. The truck has less than 10k miles. The motor has already been replaced once before at 4070 miles.

NHTSA ID

11749794

Incident

Jul 3, 2026

Upon purchasing a used 2023 Silverado, on the first night of ownership, I found the headlight on the passenger side to be defective. The high beams activated approximately a full second slower than the driver's side. It took me a few days to confirm what I was seeing, where I immediately reached out to help from the Chevy dealership it was purchased from. After back and forth, the dealership refused to fix this saftey item as it was "still operational just not 100%" or something to that affect (not a direct quote). The extended warranty company doesn't typically cover headlight housing. The dealership locally says both headlights need replacement. Chevy Corp is involved, under claim 104164057. I've brought to their attention that I have found several reports of this defect online for similar vehicles and model year. My contention is that, particularly due to being the passenger side, this malfunction could lead to accidents and collisions due to distraction of troubleshooting, and the delay of lighting on the side where animals and night hazards typically come from. I've read online reports of these headlights may take up to 3 seconds between sides to both activate, with one side running slower than the other, and eventual failure where the switching mechanism will get stuck. A Chevy dealer confirmed the defect and recommended replacement of both headlights, at my cost, for approximately $4000. Chevy is still investigating and trying to find a conclusion with the dealership, but I contest that I have malfunctioning saftey equipment that could lead to harm or injury, and at the moment, both dealer and manufacturer have been unwilling to resolve the issue. The failure occurs both in auto-headlight and manual modes.

NHTSA ID

11749526

Incident

Jul 2, 2026

The infotainment system is experiencing a freezing screen, audio spikes, and constant restarts.

NHTSA ID

11748797

Incident

May 30, 2026

While shifting my vehicle from Park, a "Service Transmission" warning message appeared on the dashboard. The warning would illuminate and then disappear, but the vehicle continued to shift into the other gears. At the time the issue occurred, my truck had only 47,000 miles. I brought it to Blasius Chevrolet in [XXX] on XXX, for diagnosis. The dealership determined that the Transmission Control Assembly (Part # XXX) had failed and needed to be replaced. I was informed that this repair was not covered under the powertrain warranty because Chevrolet considers the Transmission Control Assembly to be excluded from powertrain coverage, and my basic warranty had already expired. I was quoted more than $900 for parts and labor. Initially, I was told the replacement part would arrive within a few days. Later, the technician stated that other Chevrolet dealerships had the part in stock. However, after contacting those dealerships, he was told they would not release their inventory. Chevrolet then advised that the part was on national backorder, with the earliest estimated availability of XXX. As a result, I have been without my truck for approximately one month, creating a significant hardship. After researching this issue, I found numerous reports from other Chevrolet owners experiencing the same failure involving the Transmission Control Assembly. The apparent frequency of these failures, combined with the nationwide backorder of the part, suggests this may be a widespread defect rather than normal wear and tear. I believe Chevrolet should either: Cover this repair under the powertrain warranty, as it directly affects the operation of the transmission, or Issue a recall or warranty extension if this is determined to be a common defect affecting vehicle safety and reliability. I am submitting this complaint because I am concerned that a failure of the Transmission Control Assembly could impact the safe operation of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11748458

Incident

Jun 9, 2026

A valve on the 3.0L Duramax is allegedly sticking, causing the vehicle to go into limp mode or be inoperable. This is a known issue for GM and they have issued a service bulletin on it. Unfortunately, no dealers want to address the issue and now we are left with a vehicle that if we do not pay to repair, after it being ours for only 5 days, the vehicle will be unusable. This vehicle is under warranty still and this part is needed for operation. I believe this avoidance of a recall is harming customers and creating pay to drive schemes. This needs to be addressed before thousands of customers begin paying for a repair that GM knows is their fault.

NHTSA ID

11747650

Incident

Jun 30, 2026

MOMENTARY WHEEL LOCK UP. ENGINE WARNING LIGHT CAME ON. Safety warning not to drive as could cause catastrophic damage to transmission. Same symptoms as noted on update GM bulletin N242454441. 12/24. Only extends warranty 2020- 2022 models up to 150,000 miles. Gen 3 Transmission Control Valve appears to be the fix... My vin not included in the extended mileage. I just turned 62,000. Just out of Standard Warranty.

NHTSA ID

11747259

Incident

Jun 28, 2026

When merging onto the interstate, the vehicle lost ability to shift, started lurching and would not accelerate. No prior transmission issues had occurred and the sudden loss of shifting capability was a significant safety risk. This was GM Case# 89525980 The Transmission Valve body assembly was faulty and gave out with no warning. It had to be towed into the GM dealer and repaired for $2519.79

NHTSA ID

11746739

Incident

Feb 26, 2026

I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.

NHTSA ID

11746521

Incident

May 8, 2026

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 50 MPH with his wife and grandchildren inside the vehicle, the check engine warning light, collision warning light, and several other unknown warning lights were illuminated. The contact stated that the message "Braking System Failure - Do not exceed 62 MPH" and the trailer brake message was displayed. The contact continued to drive the vehicle; however, whenever the brake pedal was depressed, the vehicle failed to slow as intended. The vehicle was taken to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

NHTSA ID

11746388

Incident

Jun 23, 2026

Mileage

54,000 mi

My truck has the L87 motor on recall. i purchased it brand new and paid top dollar for it. I've had issues since I've bought it. All of my maintenance has always been done at the dealership from regular maintenance to purchasing brand new tires. I am very disappointed to have a truck that concerns to drive, i do not take my family out in my truck because i am not confident in its reliability and safety. multiple times i've taken my truck in for service and let them know to complete an oil change, tire rotation and to check an issue with a "tick, clunk and knock" just to be told it was "normal for the 6.2". my normal dealership has blocked off appointments online and you'd have to call to try to set one up. I demanded a diagnostic one time when the truck was acting weird and the tech stated "stop by, i'll squeeze you in" in which i did. however, i wasn't given any documentation since "i didn't have an appointment". After reviewing all of my service records, i come to notice not once time did they mention they did a diagnostic check. Only the recall test shows on one of the service records. I've had 3 different viscosity oils in my motor from the dealer stating GM recommended it. I had to night drop my truck on June 14 as it was making a weird noise from the engine and it felt like it had less power. I waited 2 days and the dealer did not contact to even state they have my truck in service. when i called to ask the status i had to agree to text message communication in which they replied, "at best it will take 2 weeks just to look at it". I asked for a loaner since i need a truck for work and transportation, they replied they do not have any and I will be placed on a list. My truck is still under original powertrain warranty and they cannot even provide a loaner. i feel that they are brushing me off to buy time and here i am making hefty car and insurance payments for a truck i do not have nor a truck that I NEED to provide for my family. GM does not care!

NHTSA ID

11745344

Incident

Jun 14, 2026

“Service transmission now unable to shift soon” message. Vehicle is stuck in park. Message appeared in May. Transmission stuck shortly after. Safety is at risk due to transmission being unable to shift due to faulty module that is widely reported and known to Chevrolet.

NHTSA ID

11745313

Incident

May 26, 2026

Fuel regulation module K111 part number GM13540028 failed and when this part fails the truck is stuck where it is. The brakes are locked, the truck cannot be started or put in neutral. If the truck stops on the road or freeway you are completely stuck where you are in the middle of traffic. This part fails often and failure leads to a very dangerous situation.

NHTSA ID

11745264

Incident

Jun 12, 2026

Vehicle would not start while on vacation. Called a tow to take to GM dealer. Turns out the fuel pump control module was bad. Some 2023 with a 5.3 had recalls. I was told my bin didn’t qualify so GM told me to contact you.

NHTSA ID

11745139

Incident

Jun 8, 2026

My 2023 Chevrolet Silverado 1500 experiences an intermittant, uncommanded mechanical drivetrain lockup and severe binding when accelerating from a complete stop. The vehicle rolls fine in a straight line for several feet, but the exact moment the steering wheel is turned slightly (a couple degrees), the drivetrain violently binds up. This creates resistance in the steering and acceleration, as well as a severe physical and audible metallic clunking slam and massive shockwave vibrations felt directly through the steering wheel, floorboards, brake/gas pedals, and driver’s seat. During the last event, the vehicle threw a "Service 4 Wheel Drive" dash message and refused to shift out of "Auto" mode back into 2WD. Because this is a pure mechanical interference/binding issue, it does not consistently throw active electronic trouble codes. A standard OBD2 code scan will show nothing. After turning the vehicle off for several hours and testing again, the problem persisted. After towing the vehicle to a dealership (6/10/2026) it sat for at least 5 days before dealership service looked at it. By this time, the active warning lights cleared. My initial servicing dealership refused to perform physical hardware or fluid diagnostics under my factory warranty, stating they would not look at the vehicle unless I paid $860 out-of-pocket or until the drivetrain "completely grenaded" on the road. Because this uncommanded lockup restricts my ability to steer the vehicle safely from a stop, it presents an immediate crash hazard. At the direction of General Motors Corporate, I am escalating this issue and moving the vehicle to a secondary certified facility (Feldman Chevrolet of Novi) on June 23, 2026, for a formal physical hardware and fluid tear-down inspection.

NHTSA ID

11745032

Incident

Jun 10, 2026