2023 Chevrolet Silverado 1500 Problems

I drive a 2023 Chevrolet Silverado 1500 3.0L Diesel with the 10-speed transmission. The transmission control software failed to monitor/detect valve body wear or trigger a 5th-gear 'limp mode' safety net, resulting in three separate instances of sudden rear-wheel lockup at speed. The dealer was unable to replicate the issue during a service visit from 6/10 - XXX. The issue was raised as the transmission was shifting increasingly badly leading up to this service visit. The first full lockup occurred a few days after receipt of the vehicle on XXX driving eastbound on [XXX]. Off the gas, coasting downhill. Once everybody started speeding up, I increased the throttle gently and the truck shook violently. I initially thought I had been hit by another vehicle but realized it was the transmission. Speed was noted 24 mph. The second incident occurred XXX while traveling to [XXX]. Driving southbound between [XXX] and [XXX] at approximately 50 MPH in a coasting condition. Went to pass a slow vehicle and the vehicle jerked violently an locked the rear wheels. Initial assumption was that I had been hit. Was able to regain control and continue. The third incident occurredXXX while traveling from [XXX] to [XXX]. Driving eastbound on [XXX] at approximately 35 mph, when moving from a coast to acceleration posture, the vehicle again locked the rear wheels and jerked violently. Finally, onXXX when traveling southbound from [XXX] to [XXX], I stopped for fuel. When attempting to accelerate onto the freeway, the vehicle failed to engage 6 gear, stumbled, and then went into limp mode with a check engine light. On XXX a [XXX] dealer found code P0747 and addressed the issue with [XXX]. I was forced to rent a car to continue my journey to [XXX]. GM ultimately shipped my truck back to me one week later. The software 'fix' clearly did not work as intended and remains a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine failure on our 4-cylinder- it just quits same problem as on the 6-cylinder - it just stops running or runs rough. No warning signs and no indication that it is about to fail. Hazardous on the freeway. Vehicle has been at the mechanics for a month now and GM keeps saying the engine is on backorder.

I drive a 2023 Chevrolet Silverado 1500 3.0L Diesel with the 10-speed transmission. The transmission control software failed to monitor/detect valve body wear or trigger a 5th-gear 'limp mode' safety net, resulting in three separate instances of sudden rear-wheel lockup at speed. The dealer was unable to replicate the issue during a service visit from 6/10 - XXX. The issue was raised as the transmission was shifting increasingly badly leading up to this service visit. The first full lockup occurred a few days after receipt of the vehicle on XXX driving eastbound on [XXX]. Off the gas, coasting downhill. Once everybody started speeding up, I increased the throttle gently and the truck shook violently. I initially thought I had been hit by another vehicle but realized it was the transmission. Speed was noted 24 mph. The second incident occurred XXX while traveling to [XXX]. Driving southbound between [XXX] and [XXX] at approximately 50 MPH in a coasting condition. Went to pass a slow vehicle and the vehicle jerked violently an locked the rear wheels. Initial assumption was that I had been hit. Was able to regain control and continue. The third incident occurredXXX while traveling from [XXX] to [XXX]. Driving eastbound on [XXX] at approximately 35 mph, when moving from a coast to acceleration posture, the vehicle again locked the rear wheels and jerked violently. Finally, onXXX when traveling southbound from [XXX] to [XXX], I stopped for fuel. When attempting to accelerate onto the freeway, the vehicle failed to engage 6 gear, stumbled, and then went into limp mode with a check engine light. On XXX a [XXX] dealer found code P0747 and addressed the issue with [XXX]. I was forced to rent a car to continue my journey to [XXX]. GM ultimately shipped my truck back to me one week later. The software 'fix' clearly did not work as intended and remains a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This truck and hundreds, if not thousands of others has many issues with the electronic shifter. Not only do they frequently fail, but Chevrolet does not have any parts available to the dealerships for weeks. These Duramax 3.0 diesel engines are also a huge problem with the emission system and DEF. They constantly fail and we are spending thousands to repair. My truck is stuck at a dealership in [XXX]. I had to rent a vehicle to drive back home to [XXX]. The dealer has no idea how long it will take to get a shifter from Chevy. Is there any help available. Why aren't these shifters under a major recall? I am literally stranded after paying $65,000 for a truck! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This truck and hundreds, if not thousands of others has many issues with the electronic shifter. Not only do they frequently fail, but Chevrolet does not have any parts available to the dealerships for weeks. These Duramax 3.0 diesel engines are also a huge problem with the emission system and DEF. They constantly fail and we are spending thousands to repair. My truck is stuck at a dealership in [XXX]. I had to rent a vehicle to drive back home to [XXX]. The dealer has no idea how long it will take to get a shifter from Chevy. Is there any help available. Why aren't these shifters under a major recall? I am literally stranded after paying $65,000 for a truck! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front. Camera keep freezing up and failed at 40000 miles its a defect and should be replaced free you have a bulletin outTSB23-NA-095

Front. Camera keep freezing up and failed at 40000 miles its a defect and should be replaced free you have a bulletin outTSB23-NA-095

a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisions at very low speeds", I backed into another vehicle that was parked behind me. I did not receive any warnings and the automatic braking did not activate. I was fortunate that I was going slow and only damaged the other drivers door and my tailgate and bumper.

The contact's daughter owns a 2023 Chevrolet Silverado 1500. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed evaporative emission purge pump. The contact was advised to take the vehicle to the dealer. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that the repair was covered under an unknown recall. The contact was later informed that the repair was not covered under the unknown recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall. The vehicle was taken back to an independent mechanic and the vehicle was repaired. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,010.

Evaporative emissions purge pump failed at 18,473 miles. As the bumper-to-bumper warranty has expired GM refused to cover this repair. As this is a known problem with certain GM vehicles, the repair is covered for older model year out-of-warranty cars and for residents of other states (California, for example). This repair is covered by the emissions warranty in some states (California), but not Michigan.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 50 MPH with his wife and grandchildren inside the vehicle, the check engine warning light, collision warning light, and several other unknown warning lights were illuminated. The contact stated that the message "Braking System Failure - Do not exceed 62 MPH" and the trailer brake message was displayed. The contact continued to drive the vehicle; however, whenever the brake pedal was depressed, the vehicle failed to slow as intended. The vehicle was taken to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service ESC shows on dash. Truck is unsafe and a hazard on the road. A call to GM has been made waiting on a response. Gm case#XXX. Truck is 2023 with 62k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.

Upon purchasing a used 2023 Silverado, on the first night of ownership, I found the headlight on the passenger side to be defective. The high beams activated approximately a full second slower than the driver's side. It took me a few days to confirm what I was seeing, where I immediately reached out to help from the Chevy dealership it was purchased from. After back and forth, the dealership refused to fix this saftey item as it was "still operational just not 100%" or something to that affect (not a direct quote). The extended warranty company doesn't typically cover headlight housing. The dealership locally says both headlights need replacement. Chevy Corp is involved, under claim 104164057. I've brought to their attention that I have found several reports of this defect online for similar vehicles and model year. My contention is that, particularly due to being the passenger side, this malfunction could lead to accidents and collisions due to distraction of troubleshooting, and the delay of lighting on the side where animals and night hazards typically come from. I've read online reports of these headlights may take up to 3 seconds between sides to both activate, with one side running slower than the other, and eventual failure where the switching mechanism will get stuck. A Chevy dealer confirmed the defect and recommended replacement of both headlights, at my cost, for approximately $4000. Chevy is still investigating and trying to find a conclusion with the dealership, but I contest that I have malfunctioning saftey equipment that could lead to harm or injury, and at the moment, both dealer and manufacturer have been unwilling to resolve the issue. The failure occurs both in auto-headlight and manual modes.

I needed a replacement driver-side windshield wiper arm for my 2023 Chevrolet Silverado 1500 LTZ Z71 with factory rain-sensing wipers. GM's electronic parts catalog directed the Chevrolet dealer to part #23387855. The dealer physically compared the part to my original arm and confirmed it was the wrong shape and would not fit. The dealer opened a formal Catalog Omission/Error (COE) ticket with GM. I was then informed that GM redesigned the wiper arm on my truck. The correct redesigned arm has been ordered, but I was told there is no estimated availability date and that it is not currently available through GM dealerships or GM's parts distribution/warehouse system in North America. This is a safety concern because a damaged or failed wiper arm could leave an owner without proper windshield visibility during rain or severe weather. I am also concerned that the passenger-side arm may have the same catalog and availability problem, although this has not yet been confirmed. I am requesting that NHTSA investigate whether this issue affects both wiper arms and other 2023 and newer Silverado 1500 trucks with this wiper configuration nationwide.

Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.

Tailgate unexpectedly opened when driving. Switch on and off when parked and drained battery

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000.

When driving normally OR pulling a camper (same day), power steering seems to "stick" as I exit either a moderate RH or LH corner. I must apply extra effort to the steering wheel to straighten out, and that invariably leads to an over-correction and departure into either the shoulder or the opposite lane. Problem is not sensitive to speed or weather conditions. The symptoms are not necessarily worse when pulling a camper, but the consequences are much more drastic and losing control of the vehicle feels much more imminent than when driving just the truck. Because the problem comes and goes so quickly, I can be applying force to straighten the wheel when suddenly, no force is required and the truck veers either left or right. I see no warning lights, nor do I see any messages displayed. I have not yet had the opportunity to get the truck to a mechanic. I'm not confident that I can safely drive to a repair facility, as the steering is so unpredictable.

My 2023 Chevrolet Silverado 1500 experiences an intermittant, uncommanded mechanical drivetrain lockup and severe binding when accelerating from a complete stop. The vehicle rolls fine in a straight line for several feet, but the exact moment the steering wheel is turned slightly (a couple degrees), the drivetrain violently binds up. This creates resistance in the steering and acceleration, as well as a severe physical and audible metallic clunking slam and massive shockwave vibrations felt directly through the steering wheel, floorboards, brake/gas pedals, and driver’s seat. During the last event, the vehicle threw a "Service 4 Wheel Drive" dash message and refused to shift out of "Auto" mode back into 2WD. Because this is a pure mechanical interference/binding issue, it does not consistently throw active electronic trouble codes. A standard OBD2 code scan will show nothing. After turning the vehicle off for several hours and testing again, the problem persisted. After towing the vehicle to a dealership (6/10/2026) it sat for at least 5 days before dealership service looked at it. By this time, the active warning lights cleared. My initial servicing dealership refused to perform physical hardware or fluid diagnostics under my factory warranty, stating they would not look at the vehicle unless I paid $860 out-of-pocket or until the drivetrain "completely grenaded" on the road. Because this uncommanded lockup restricts my ability to steer the vehicle safely from a stop, it presents an immediate crash hazard. At the direction of General Motors Corporate, I am escalating this issue and moving the vehicle to a secondary certified facility (Feldman Chevrolet of Novi) on June 23, 2026, for a formal physical hardware and fluid tear-down inspection.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were randomly flickering on and off, but the starter couldn’t turn the engine over. After 3 hours of waiting on Chevrolet roadside assistance we obtained our own tow service. The truck tires had seized up causing the driver to drag the truck into the flatbed. The emergency brake kept resetting itself. The following day 7/13 Chevrolet had the truck towed to the dealership. On Monday 7/16 we were informed the engine had catastrophic failure with less than 24k miles. This is the second major engine breakdown as the first was at 5k miles where one side of the engine had collapsed lifters. Engines are on back order but in reviewing other experiences the replacements experience the same issues. The truck is not a safe vehicle to drive.

Vehicle sways/wobbles on grooved pavement. Magnified immensely when towing a trailer. Threatens to pull you into other driving lanes. Service technician and service manager at dealership state it is a known condition with the type of tires Chevrolet has put on the vehicle and that Chevrolet is refusing to do anything about it. Multiple dates and is repeatable.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs

The contact's husband owns a 2023 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at approximately 60 MPH, and shifting gear, the vehicle lost motive power for 15-20 seconds. The Forward Collision Avoidance warning light was illuminated. On another occasion, while her husband was driving at an undisclosed speed, the driver assist function was activated, an error message was displayed, and the vehicle failed to operate as intended. The vehicle was taken to a dealer and the contact was informed that the transmission fluid needed to be flushed, and the TCM module needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 42,000.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.