Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2011 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Reduction tank makes truck only go 55 when the tank is full causing truck to not go flow of traffic there is a recall 11001 but gm dealer will not repair and knew about this and still sold the truck without tell customer about this
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the vehicle shut-off with the check engine warning light illuminated. The contact was able to pull over and restart the vehicle; however, the failure persisted. The dealer was notified of the failure and the contact was able to drive the vehicle to the dealer; however, the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 203,000.
I HAVE A 2011 CHEVY 2500. 6.6 TURBO DIESEL AT 136K MILES. MY DEF HEATER JUST WENT OUT AND MY DEALERSHIP SAID IT'S ONLY UNDER WARRANTY UNTIL 120K MILES. I'VE BEEN LOOKING ONLINE AND THERE'S A LOT OF 2011S THAT ARE HAVING THE SAME PROBLEM. SOMEONE NEEDS TO STEP UP AND BE RESPONSIBLE FOR THIS. IT'S COSTING ME $1200 TO FIX PLUS A DAY OFF WORK. I'M SELF EMPLOYED AND IF I SELL A FAULTY PRODUCT I'M REQUIRED TO REPLACE FOR FREE. G.M SHOULD BE DOING THE SAME.
I WAS TRAVELING TO WORK IN THE FAST LANE OF THE FREEWAY WHEN I HEARD A FAINT SQUEALING NOISE AND THE TRUCK SUDDENLY STARTED RUNNING ROUGH. I BEGAN CROSSING ALL 4 LANES AND BY THE TIME I MADE IT TO THE THE SLOW LANE THE TRUCK COMPLETELY DIED. I WAS ABLE TO SAFELY COAST OFF OF THE FREEWAY DUE TO MY QUICK REACTION AND LACK OF TRAFFIC AT THE TIME, BUT THE SITUATION WAS VERY DANGEROUS AND COULD HAVE BEEN MUCH MORE SO WITH HEAVIER TRAFFIC OR A LESS AWARE DRIVER. LATER DIAGNOSIS AT THE CHEVROLET DEALERSHIP TOLD ME THAT THE CP4 FUEL PUMP DISINTEGRATED INSIDE. AFTER SPEAKING WITH THE DIESEL TECHNICIAN AT THE DEALER I LEARNED THAT IT IS A VERY COMMON PROBLEM AND THE REPAIR COMES WITH A $10,000 PRICE TAG. I WAS ALSO VERY SURPRISED THAT THERE HAS NEVER BEEN A RECALL FOR THIS PROBLEM AND GM CONTINUED TO USE THEM UNTIL 2017...7 YEARS! MY TRUCK IS A 2011 WITH ONLY 54K MILES, AND THEY JUST FIXED A 2017 WITH ONLY 7K MILES! I HAVE SINCE DONE A LOT OF RESEARCH FINDING HUNDREDS OF LOW MILEAGE GM DURAMAX DIESEL BETWEEN 2011-2017 WITH THE EXACT SAME FAILURE. I WAS ABLE TO GET THE BOTTOM OF THE FAILURE ITSELF AND I FOUND THE FOLLOWING...THE BOSCH CP4 FUEL PUMPS THAT WERE USED IN THESE TRUCKS (ALSO FOUND IN LATE FORD AND VW DIESELS) ARE MADE IN EUROPE TO DIFFERENT SPECIFICATIONS. THE PUMPS RELY ON LUBRICANT FOUND IN DIESEL #1 TO OPERATE SMOOTHLY AND LAST A LONG TIME. HERE IN THE U.S. WE ONLY HAVE DIESEL #2 WHICH LACKS THAT LUBRICANT AND CAUSES THE INTERNAL PARTS OF THE PUMP TO DISINTEGRATE SENDING METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM. THIS IS WHY THE REPAIR AVERAGES $10,000 ACROSS THE COUNTRY, THE ENTIRE FUEL SYSTEM BECOMES CONTAMINATED AND HAS TO BE REPLACED. I CONTACTED GM AND THEY DON'T BELIEVE THIS IS A SAFETY ISSUE. A VEHICLE SUDDENLY DIEING WITH SECONDS NOTICE ON THE FREEWAY IS CERTAINLY A SAFETY ISSUE IN MY EYES. ESPECIALLY WHEN IT'S A COMMON FAILURE THAT CAN BE PREVENTED.
BATTERY NEEDED TO BE JUMPED OFF. JUMPED OFF BATTERY AND THEN DECIDED TO GO AND PURCHASE A NEW ONE. WE WERE DRIVING DOWN THE HIGHWAY AT 60MPH, FLAMES AND SMOKE STARTED COMING UP OVER HOOD. PULLED OVER, PARKED AND JUMPED OUT AND STARTED THROWING ITEMS OUT OF VEHICLE. CALLED 911, BUT BY THE TIME THEY ARRIVED, THE TRUCK WAS TOTALLY ENGULFED. IT IS A COMPLETE LOSS.
EXHAUST MANIFOLD BOLTS ARE BREAKING DESPITE REGULAR NON COMMERCIAL USE AND PROPER MAINTENANCE. THIS CAUSES AN EXHAUST LEAK AND I AM NOT COMFORTABLE DRIVING MY INFANT IN THE TRUCK NOW. DEALER SAYS 4 HOW ODD LABOR PLUS PARTS SO APPROX $1000 FIX? THAT'S UNREASONABLE FOR ANY MOTOR BUT ESPECIALLY UNDER 120000KM.
P140A-EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS POSITION SENSOR EXCEEDED LEARNING LIMIT THERE IS A SPECIAL COVERAGE ON THE EGR BYPASS VALVE FOR 10 YEARS OR 120,000 MILES CONDITION- ON SOME 2011 MODEL YEAR CHEVROLET SILVERADO 3500 HD OR 2011 GMC SIERRA HD VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. SPECIAL COVERAGE ADJUSTMENT- THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. I HAVE THE SAME ENGINE BUT MY TRUCK IS A 2500 HD AND THEY WILL NOT COVER IT! THERE IS NO DIFFERENCE IN A 2500 AND 3500 EXCEPT ONE LEAF SPRING!
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE ENGINE JERKED AND SHOOK AS THE CHECK ENGINE LIGHT, REDUCE ENGINE POWER, AND SERVICE TRACTION CONTROL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THROTTLE BODY AND HARNESS WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,209.
TRAVELING AT 60 MILES PER HOUR, ACCELERATED AND THE ACCELERATOR STUCK GOING UP TO 80 MILES PER HOUR IN A 60 MPH ZONE. I STOMPED ON THE ACCELERATOR TO NO AVAIL. I HAD TO PUT THE TRUCK INTO NEUTRAL TO AVOID A CRASH. PULLED OVER AND FINALLY KEPT STOMPING THE ACCELERATOR UNTIL IT RELEASED. *TR
THE TRUCK HAD THE CHECK ENGINE LIGHT COME ON WHEN WE TOOK IT TO THE DEALERSHIP THEY REPLACE THE FUEL PRESSURE REGULATOR. THE LIGHT SOON CAME BACK ON DUE TO A FAULTY FUEL PUMP WHICH SENT THE CAR INTO SAFE MODE, WHICH MADE THE CAR DO A NOSE DIVE FROM 55 TO 15 IN A MATTER OF SECONDS ON A MAJOR INTERSTATE IN ATLANTA. *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .