RoadVitals

2011 Chevrolet Silverado 2500 Powertrain (other) Problems

Owner-reported complaints naming the powertrain system, filed with NHTSA

Data refreshed

Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Sep 2, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 104 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2011 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming powertrain

Shown in the owner’s own words, exactly as filed

Powertrain (other)
Filed Sep 2, 2023

The transmission control module (TCM) began acting erratic. At times the transmission will not shift but several times it has gone into park( with no warning) when slowing down causing the wheels to lock and the truck skids to a stop. I was nearly in 2 accidents when this happened. Both time I was hauling a load and caused the traffic behind me have to swerve to not run into me. In looking into the issue I found that in 2011 GM had put out a shop notice that they had a known problem with the TCM and they thought it might be caused by a non-OEM fan belt causing electrical discharge that might impact the TCM. A second shop notice from GM stated that the issue was due to heat and since they has mounted the unit on the fan shroud it should be moved. But none of the shops I went to knew about these shop notices from GM. Thousands of TCMS have failed but no recall. GM has now greatly reduced production of replacement modules and the cost of a new TCM has gone from $400 to $5000 ( Plus programing ) and a long wait time to get one. You can get one refurbished for $1200.

NHTSA ID
11542326
Incident
May 10, 2023
Driver assistanceElectricalPowertrain (other)
Filed Aug 21, 2023

It is a transmission control module wear a lobster transmission into a Garin. Will not let you speed up or speed down and it is unsafe and GM IS making us pay for the bill. The contact stated transmission control module all across the country on back order, you cannot get a dealer to get you one within six months GM should have to do something about this.

NHTSA ID
11539801
Incident
Jul 2, 2023
Powertrain (other)
Filed Apr 27, 2023

The vehicle started to shift on its own mostly between the upper gears even though terrain or load had not changed. At slower speeds the vehicle started to automatically shift into park and lock up the wheels. This caused a very serious risk of injury to me and the people behind me when it would lock up. After stopping the vehicle sometimes does not move when in drive. There are no warning lights Took it to a shop and they checked it over. I was informed that there is a known issue with the electronic transmission control unit (TCM) for the Allison Transmission. The issue is with the location of the TCM. GM has developed a new unit to replace the original TCM that is engineered to no be affected by this. But due to the demand GM has a back order on the new TCM. The cost to get a TCM has risen from $800 dollars to $5000 dollars if you can find one.

NHTSA ID
11519283
Incident
Feb 9, 2023
Powertrain (other)
Filed Nov 24, 2022

My truck has been at a dealership since May 31st , 2022. It needs a TCM. While researching , plus calling aftermarket parts suppliers(Auto zone and others) , and also calling auto recycling/salvages yards , there are Zero TCM's available unless you get lucky at a auto salvage yard minutes after a wrecked truck shows up. There is a huge issue with the TCM's failing on these 10 year old trucks , and GM refuses to allow their supplier to make replacement TCM's. I have lost the use of my truck for almost 6 months at this point. I would also like to know how many other customers are waiting for a TCM.

NHTSA ID
11494817
Incident
May 31, 2022
Powertrain (other)
Filed Sep 19, 2017

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN PARK TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE STABILITRAK AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANDS CHEVROLET GLENDALE (623-931-9331, 5418 GRAND AVE, GLENDALE, AZ 85301) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ID
11024218
Incident
Sep 18, 2017
Mileage
77,000 mi
Driver assistancePowertrain (other)
Filed Jan 3, 2017

THROTLE POSITION SENSOR IS ALWAYS ON EVEN AFTER REPLACED TRANSMISSION IS SHIFTING, POORLY, NEEDS REPROGRAMMING GEARS ARE SHIFTING ROGHT MALFUNTION OF TRANSMISSION SOLEINOIDS, BAD MANUFACTURE,

NHTSA ID
10939301
Incident
Dec 30, 2016
Mileage
250 mi
Powertrain (other)
Filed Jul 23, 2016

AT 75000 STARTING HAVE PROBLEMS WITH TRANSMISSION ALWAYS DOWN SHIFTING. AT 126000 TORQUE CONVERTER CAME APART AND CAUSED DAMAGE TO THE TRANSMISSION PUMP AND BELL HOUSING. THE TRUCK WAS BEING DRIVEN IN BOTH SITUATIONS.0

NHTSA ID
10887936
Incident
Jul 20, 2016
Mileage
126,000 mi
Powertrain (other)
Filed Mar 2, 2016

TRANSMISSION CONTROL MODULE AND EGR VALVE NEEDS REPLACED AT 61,000 MILES.

NHTSA ID
10839403
Incident
Feb 26, 2016
Mileage
61,000 mi
Driver assistanceElectricalOther / unspecified+3 more
Filed May 13, 2011

NEW VEHICLE FRONT END SUSPENSION BEGAN TO RANDOMLY VIOLENTLY SHAKE AT DIFFERENT SPEEDS (ONCE @ 55 MPH & ONCE @ 70 MPH). THE SHAKING WAS SO BAD THAT THE DRIVER COULD BARLEY HOLD THE WHEEL STRAIGHT TO AVOID LOSING CONTROL & CRASHING. WHILE THIS WAS HAPPENING THE VEHICLE 4 WD LIGHT WAS BLINKING DESPITE THE FACT THAT THE VEHICLE WAS IN 2 WD. ONCE DRIVER WAS ABLE TO PULL OVER HE INSPECTED THE OUTSIDE OF THE VEHICLE TO FIND NO MECHANICAL ISSUES (NO FLAT TIRES, THINGS IN THE WHEELS, ETC...). DRIVER THEN BEGAN DRIVING AGAIN & THE VEHICLE WAS FINE AS IF NOTHING HAPPENED. DRIVER CALLED ONSTAR & THEY STATED THERE WERE NO FAULT CODES IN THE SYSTEM. SEVERAL DAYS LATER THE SAME THING HAPPENED WHILE DRIVING AT 70 MPH. THIS TIME THE DRIVER NEARLY GOT INTO A ROLL OVER ACCIDENT. HE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. UPON INSPECTION THERE WERE AGAIN NO MECHANICAL ISSUES. OWNER DROVE TO DEALER & WAS TOLD TO BRING BACK THE NEXT DAY. OWNER INQUIRED IF VEHICLE WAS SAFE TO DRIVE & WAS TOLD "I HOPE SO" BY THE SERVICE TECHNICIAN. GM CUSTOMER CARE WAS CALLED & STATED THEY WERE NOT AWARE OF ANY ISSUES WITH THE 2011 HD VEHICLES. OWNER TOOK VEHICLE TO DEALER NEXT MORNING & SEVERAL HOURS LATER WAS CALLED & TOLD IT WAS MUD IN WHEELS (NOT POSSIBLE SINCE THE FIRST TIME IT HAPPENED THERE WAS NO MUD). OWNERS SON THEN LOOKED ON INTERNET TO SEE MANY PEOPLE HAVING THE SAME ISSUE IN THIS MODEL YEAR VEHICLE. THE SON THEN FOUND THAT A TSB WAS ISSUED BY GM TO ALL DEALERS FOR A STICKY BREAK PEDAL THAT WHEN STUCK (EVEN THOUGH IT APPEARS VISUALLY TO NOT BE STUCK) WILL AT RANDOM TIMES CAUSE THE ABS TO ACTIVATE VIOLENTLY. TSB# PIT5037B. DEALER WAS THEN TOLD BY OWNER ABOUT THE TSB & DEALER WAS NOT AWARE OF TSB. REPAIR WAS PERFORMED & THE VEHICLE HAS NOT SHOOK SINCE. OWNER WAS SUPPOSE TO BE PULLING A 30 FT 5TH WHEEL WITH A 15 FT TRAILER ATTACHED TO IT (45 FT. TOTAL). IF THEY HAD BEEN THEY LIKELY WOULD HAVE BEEN IN MAJOR ACCIDENT WITH POSSIBLE LOSS OF LIFE DUE TO THE SWAY IT CAUSES WHEN IT OCCURS. *TR

NHTSA ID
10400753
Incident
May 10, 2011
Mileage
1,870 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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