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2011 Chevrolet Suburban 1500 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
32
Latest Apr 2, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
40%
of 80 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Chevrolet Suburban 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 32 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 32, in the owner's own words

Airbags
Filed Apr 2, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11406112
Incident
Mar 1, 2017
Airbags
Filed Jun 24, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11222272
Incident
Jul 18, 2016
Airbags
Filed Mar 17, 2019

RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.

NHTSA ID
11187385
Incident
Mar 17, 2019
Airbags
Filed Feb 28, 2019

TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151

NHTSA ID
11183056
Incident
Feb 28, 2019
Airbags
Filed Jan 10, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR

NHTSA ID
11166200
Incident
Jul 25, 2016
Airbags
Filed Sep 21, 2018

DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.

NHTSA ID
11130589
Incident
Jan 1, 2018
Mileage
110,000 mi
Airbags
Filed Jun 20, 2018

THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.

NHTSA ID
11102921
Incident
Nov 5, 2017
Mileage
95,365 mi
AirbagsDriver assistanceElectrical
Filed Jun 20, 2018

AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.

NHTSA ID
11102811
Incident
Jun 20, 2018
Mileage
86,000 mi
Airbags
Filed Apr 22, 2018

TAKATA RECALL - I HAVE BEEN UNABLE TO GET ANY DEALERSHIP TO REPLACE THE AIRBAGS THAT ARE BEING RECALLED.

NHTSA ID
11089299
Incident
Oct 1, 2016
Airbags
Filed Mar 5, 2018

THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.

NHTSA ID
11076289
Incident
Feb 5, 2018
Mileage
78,791 mi
Airbags
Filed Feb 22, 2018

TAKATA RECALL: AVAILABLE ONLINE INFORMATION TELLS ME THAT AS THE AIRBAGS AGE, THEY BECOME MORE SENSITIVE TO FAILURE. ALSO, FLORIDA SEEMS TO HAVE A HIGHER FAILURE RATE THAN MOST STATES DUE TO HEAT AND HUMIDITY. I KEEP RECEIVING NOTICES IN THE MAIL TELLING ME TO GET REPAIRS, BUT ALL GM DEALERSHIPS CONTACTED HAVE INFORMED ME THAT GM IS NOT PROVIDING PARTS REPLACEMENTS.I AM VERY CONCERNED ABOUT THIS CONDITION AND FEEL I SHOULD BE ABLE TO GET A PROMPT REPAIR.

NHTSA ID
11074256
Incident
May 27, 2016
Airbags
Filed Feb 3, 2018

TAKATA RECALL

NHTSA ID
11066793
Incident
May 26, 2016
Airbags
Filed Nov 14, 2017

I RECEIVED A LETTER 1 AND HALF YEARS AFTER THE RECALL OF MY AIRBAGS. I WENT TO WWW.AIRBAGRECALL.COM TO GET MY AIRBAGS REPLACED, WALKED THROUGH THE SYSTEM AND IT SENT ME TO A LOCAL DEALER. CALLED THEM AND THEY SAID THERE IS NO FIX YET FOR THE AIRBAGS

NHTSA ID
11045987
Incident
Nov 14, 2017
Airbags
Filed Nov 9, 2017

TAKATA RECALL I HAVE NOT BEEN ABLE TO HAVE IT FIXED BY MY DEALERSHIP BECAUSE THEY HAVE NOT RECEIVED PARTS FROM GM

NHTSA ID
11044905
Incident
May 27, 2016
Airbags
Filed Nov 2, 2017

TAKATA RECALL- I CONTACTED THE CLOSEST DEALERSHIP TO MY HOUSE AND THEY INFORMED ME THAT CHEVROLET HAS NOT PROVIDED THE REPLACEMENT AIRBAG INFLATOR TO THE DEALERSHIPS TO FIX THE ISSUE EVEN THOUGH THIS RECALL IS DATED MAY 27, 2016, A YEAR AND A HALF LATER THEY HAVEN'T PROVIDED THE PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. THERE HAS BEEN NO INCIDENTS OR INJURIES YET, BUT I AM CONCERNED FOR MY FAMILY THAT RIDES IN THE VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR.

NHTSA ID
11042634
Incident
Nov 2, 2017
Airbags
Filed Oct 25, 2017

TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR A FEW MONTHS NOW. IT IS ALWAYS ON AND THE RISK OF INJURY TO MYSELF AND FAMILY MEMBERS IS AT STAKE. THIS MEDS TO BE REMEDIED ASAP!

NHTSA ID
11039648
Incident
Aug 1, 2017
Airbags
Filed Oct 20, 2017

TAKATA RECALL. A RECALL WAS PUT IN PLACE MAY 2016. IT IS NOW OCTOBER 2017 AND WE HAVE YET TO HAVE AIRBAGS ADDRESSED OR FIXED. WE ARE A ONE VEHICLE FAMILY AND MUST HAVE OUR VEHICLE. GM SAYS THEY ARE SAFE TO DRIVE, BUT THE SAME AIRBAGS WERE IN MY GRANDMOTHER'S HONDA CRV AND THEY WERE DEEMED NOT SAFE AND THEY PROVIDED HER WITH A RENTAL VEHICLE WHILE THEY REPLACED HER AIRBAGS. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY IN MY VEHICLE PENDING GM'S APPEAL TO THE RECALL.

NHTSA ID
11034784
Incident
May 26, 2016
Airbags
Filed Jun 12, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DON HEWLETT CHEVROLET BUICK LOCATED AT 7601 S INTERSTATE HWY 35, GEORGETOWN, TX 78626; (512) 681-3000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD HAVE TO WAIT FOR THE REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10994454
Incident
May 27, 2016
AirbagsBody & structure
Filed Jun 9, 2017

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD WHERE THE AIR BAG COMPARTMENT WAS LOCATED WAS FRACTURED IN TWO SEPARATE LOCATIONS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA ID
10994172
Incident
May 31, 2017
Mileage
61,000 mi
AirbagsBody & structure
Filed Dec 8, 2016

I HAVE 3 CRACKS IN THE DASH OF MY SUBURBAN. 1 IS IN THE FAR LEFT, FRONT CORNER OF THE PASSENGER SIDE AIR BAG, AND THE OTHER 2 ARE IN FRONT OF THE STEERING WHEEL, ABOUT 8 INCHES APART. MY CONCERN, ASIDE FROM PAYING SO MUCH MONEY FOR A VEHICLE AND HAVING THE DASH CRACK FOR NO REASON, IS THAT THE AIRBAG BEING DEPLOYED ON THE PASSENGER SIDE MAY SEND PLASTIC PIECES FLYING AT THE PASSENGERS FACE. THERE IS OBVIOUSLY A DEFECT IN THE PRODUCTION OF THESE DASHES, AS I HAVE READ OTHER PEOPLE STATE THE SAME ISSUE, IN THE SAME SPOTS. I ENCOURAGE GENERAL MOTORS TO ISSUE A RECALL ON THIS PART, AS IT COULD POSE A DANGEROUS SITUATION IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS PARKED DURING THE PERIOD THE DASH CRACKED. *TR

NHTSA ID
10933991
Incident
Dec 1, 2016
Mileage
85,600 mi
Airbags
Filed Nov 16, 2016

I HAD A CRACK IN MY DASHBOARD AT THE CORNER OF WHERE MY AIRBAG IS STORED. THIS CRACK COULD IMPACT THE PROPER EXECUTION OF THE THE AIRBAG BEING DEPLOYED. I PURCHASED THIS VEHICLE USED AN AT THE TIME IT WAS A HAIRLINE CRACK WHICH LED TO A LARGE CRACK AND A BREAK IN THE DASHBOARD.

NHTSA ID
10926509
Incident
Jun 1, 2016
Airbags
Filed Oct 10, 2016

THE DASH ON THE SUBURBAN HAS CRACKED IN 2 PLACES. 1 BEHIND THE STEERING WHEEL AND THE OTHER BEHIND THE PASSENGER AIRBAG AREA. THIS IS VERY ANNOYING AND NOISY, NOT TO MENTION THE DANGER WITH THE AIRBAG RIGHT THERE.

NHTSA ID
10915025
Incident
Sep 1, 2016
Mileage
120,000 mi
Airbags
Filed Mar 7, 2016

SIGNIFICANT STRESS FRACTURES ON THE DASH AGAINST THE AIR BAG ON THE PASSENGER SIDE. I'M CONCERNED ABOUT DASH FRAGMENTS COULD INJURE THE PASSENGER OR PUNCTURE THE AIRBAG IN A CRASH RENDERING IT INEFFECTIVE.

NHTSA ID
10840385
Incident
Jan 3, 2016
Airbags
Filed Feb 22, 2016

DASHBOARD SHOWS CRACKING AROUND PASSENGER AIRBAG DEPLOYMENT SECTION, AS WELL AS FORWARD OF THE DRIVER'S INSTRUMENT CLUSTER. THESE CRACKS DEVELOPED WHILE THE VEHICLE WAS STATIONARY.

NHTSA ID
10837460
Incident
Feb 18, 2015
Mileage
99,000 mi
AirbagsBody & structure
Filed Dec 30, 2015

VEHICLE DEVELOPED TWO CRACKS ON THE TOP OF THE DASHBOARD ASSEMBLY. ONE CRACK IS LOCATED ON THE PASSENGER SIDE OF THE VEHICLE, RUNNING FROM THE FORWARD-LEFT CORNER OF THE PASSENGER SIDE AIRBAG TO THE DEFROSTER VENT. THE OTHER CRACK IS ON THE DRIVER SIDE, INBOARD AND SLIGHTLY FORWARD OF THE INSTRUMENT PANEL "HUMP." CRACKS DISCOVERED WHILE VEHICLE WAS STATIONARY. I UNDERSTAND THIS TO BE COMMON, KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE AND RELATED GENERAL MOTORS VEHICLES (E.G., GMC YUKON, YUKON XL, AVALANCHE, TAHOE, ETC.). THIS IS A SAFETY ISSUE DUE TO THE LOCATION OF THE CRACKS POTENTIALLY AFFECTING PASSENGER SIDE AIRBAG DEPLOYMENT, CREATING A DANGEROUS SHARDS OF FLYING PLASTIC IN THE EVENT OF A PASSENGER SIDE AIRBAG DEPLOYMENT, THE POTENTIAL NEGATIVE IMPACT ON THE STRUCTURAL INTEGRITY OF THE DASHBOARD AND SUBSEQUENT NON-COMPLIANT PERFORMANCE DURING A COLLISION, AND POTENTIAL DUST AND WATER INTRUSION INTO THE INTERIOR OF THE DASHBOARD THROUGH THE CRACKS WHICH WOULD AFFECT THE VARIOUS ELECTRONIC COMPONENTS LOCATED IN THE DASHBOARD INTERIOR. *JS

NHTSA ID
10817040
Incident
Aug 31, 2015
Mileage
80,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .